Mova P50 Ultra Robot Vacuum Cleaner User Manual

Mova P50 Ultra Robot Vacuum Cleaner

Product Overview

Package Contents

Other Accessories

Robot

• Spot Cleaning Button: Press to start spot cleaning
• Power / Clean Button: Press and hold for 3 seconds to turn on or off. Press to start cleaning after the robot is turned on.
• Dock Button: Press to send the robot back to the base station. Press and hold for 3 seconds to disable Child Lock

Status Indicator

• Solid White: Cleaning or cleanup completed
• Breathing White: Charging (not low battery)
• Solid Orange: Standby at low battery or paused at low battery
• Breathing Orange: Charging (low battery)
• Blinking Orange: Error

Note:

• Press any button on the robot to pause while the robot is cleaning or returning to charge.
• Child Lock can be enabled/disabled through the MOVAhome app.

Robot and Sensors

Dust Box

Mop Assembly

Base Station

Note: The auto-detergent compartment needs to be purchased separately.

Preparing Your Home

• Before cleaning, please move away unstable, fragile, valuable or dangerous items, and clean up cables, cloths, toys, hard objects and sharp objects on the ground to avoid being entangled, scratched or knocked over by the robot and causing losses.
• Before cleaning, place a physical barrier at the edge of the stairs to ensure the secure and smooth operation of the robot.
• Open the door of the room to be cleaned, and put the furniture in its proper place to leave more space.
• To prevent the robot from not recognising areas that need to be cleaned, do not stand in front of the robot, threshold, hallway, or narrow places.

Note:

• When operating the robot for the first time, follow it around while cleaning to remove any potential obstacles in time.
• Do not vacuum hard objects like stones, steel balls, and toy parts, or sharp objects like construction waste, broken glass, and nails; otherwise, the ground may be scratched.

Before Use

• Place the Base Station and Connect to an Electrical Outlet: Place the base station in a location that is as open as possible with a good Wi-Fi signal. Leave enough space as shown in the figure and remove any objects in the shaded area. Insert the power cord into the base station and plug it into the socket.

Note:

1. Make sure that no objects might block the signalling area.
2. To prevent water stains from wetting wood floors or carpets, placing the base station on tile floors or marble floors is recommended.

• Install the Ramp Extension Plate

Note: Ensure the washboard filter is installed in place.

• Remove Robot Protections and Install the Mop Assembly
• Connect the Robot to the Base Station: Press and hold the power button on the robot for 3 seconds to turn it on. Place the robot onto the base station with the mop assembly facing toward the washboard. Then you will hear a voice notification when the robot successfully connects to the base station. After the robot is fully charged, the status indicators on the robot and the base station will remain lit for 10 minutes and then dim.

Note: It is recommended to fully charge the robot before its first use. When the robot cannot be turned on after the battery is depleted, manually connect the robot to the station to charge it.

• Add Water to the Clean Water Tank: Take out the clean water tank from the base station and fill up the tank with clean water. Then install it back into the base station.

Note: Do not add hot water to the water tank, as this may cause the tank to become deformed.

Connecting with the MOVAhome App

Download the MOVAhome App

Scan the QR code on the robot or search “MOVAhome” in the app store to download and install the app.

Note:

• Only 2.4 GHz Wi-Fi is supported.
• Due to upgrades in the app software, the actual operations may differ from the directions in this manual. Please follow the instructions based on the current app version.

Add Device

Open the MOVAhome App, tap “Scan QR code to connect”, and scan the same QR code on the robot again to add the device. Please follow the prompts to finish the Wi-Fi connection.

Note: To reset Wi-Fi, repeat step 2 and then follow the prompts to finish the Wi-Fi connection.

How to Use

Turn On/Off

Press and hold the power button for 3 seconds to turn on the robot. The power indicator should be illuminated. Place the robot onto the base station. The robot should turn on automatically and begin charging. To turn off the robot, move the robot away from the base station and press and hold the power button for 3 seconds.

Fast Mapping

After configuring the network for the first time, follow the instructions in the app to quickly create a map. The robot will start mapping without cleaning. When the robot returns to the base station, the mapping process has been completed, and the map will be saved automatically.

Pause/Sleep

When the robot is running, press any button to pause it. If the robot is paused for more than 10 minutes, it automatically enters sleep mode. All indicators on the robot will turn off. Press any button on the robot, or use the app to wake up the robot.

Note: If the robot is paused and placed onto the base station, the current cleaning process will end.

Auto Resume Cleaning

If the battery is too low, the robot will automatically return to the base station to charge. After charging to the appropriate battery level, it will resume unfinished cleaning tasks.

Note: To use this function, please enable it in the app.

Do Not Disturb (DND) Mode

When the robot is set to the Do Not Disturb (DND) mode, the robot will be prevented from resuming cleaning. The DND mode is disabled by default at the factory. You can use the app to enable the DND mode or modify the DND period. The DND period is 22:00-8:00 by default.

Note:

• The scheduled cleaning tasks will be performed as usual during the DND period.
• The robot will resume cleanup where it left off after the DND period expires.

Spot Cleaning

When the robot is on standby, briefly press the spot cleaning button to enable the spot cleaning mode. In this mode, the robot cleans a square-shaped area of 1.5 × 1.5 meters around it and returns to its starting point once the spot cleaning is completed.

Robot Restarting

If the robot stops responding or cannot be turned off, press and hold the power button for 10 seconds to forcefully turn it off. Then, press and hold the power button for 3 seconds to turn the robot on.

Vacuum and Mop

Note: When using the mop assembly for the first time, the robot performs the “Vacuum and Mop” task by default.

Start cleaning

Press the button on the robot, or use the app to make the robot start from the base station. Then the robot will plan the optimal cleaning route and perform the cleaning task based on the created map.

Note:

• To ensure the robot easily returns to the base station after cleaning, it is recommended to make the robot start from the base station.
• The mop pads will be cleaned before the robot starts mopping. Please wait patiently.
• Do not move the base station, the clean water tank, the used water tank, or the washboard filter during operation.
• Hot water cleaning can be enabled in the app for the mop pad, which applies to all modes. To prevent scalding, do not touch the water outlet when the function is on.

Auto mop washing

When cleaning, the robot will automatically return to the base station to wash mop pads based on the mop pad cleaning frequency specified in the app. The base station will automatically refill the robot’s water tank, and the robot will resume cleanup.

Automatically empty the dust box and wash and dry the mop pads

After the robot finishes a cleaning task and returns to the base station to charge, the base station will automatically start emptying the dust box. Then it will wash and dry the mop pads.

Note:

• If the auto-empty function is turned off in the app, the base station will not automatically empty the dust box.
• The base station will empty the dust box according to the setting in the app.

Clean the used water tank

After the robot has completed its task, please clean the used water tank to prevent any odor.

Mop after Vacuuming

Enable the mopping after vacuuming function in the app, and the robot will automatically lift the mop assembly to vacuum the floor. After vacuuming is completed, the robot will return to empty the dust box and then start mopping after lowering the mop assembly and raising the side brush.

Vacuum Only

Enable the vacuuming function in the app, and the robot will automatically lift the mop assembly and start vacuuming.

Mop Only

Enable the mopping function in the app, and the robot will check if the mop assembly is installed. If not, manually install the mop assembly, and then the robot will automatically start mopping after raising the side brush.

Routine Maintenance

Parts

To keep the robot in good condition, it is recommended to refer to the accessory usage in the app or the following table for routine maintenance.

Note: The replacement frequency will depend on your usage of the robot. If an exception occurs due to special circumstances, the parts should be replaced.

Washboard Filter

1. Take out the robot and remove the washboard filter after the mop pad cleaning is complete.
2. Rinse the washboard filter with clean water, wipe it clean, and then reinstall it in the washboard.
3. Use the app or press the dock button to return the robot to the base station, or manually put the robot back.

Dust Bag

1. Remove the dust tank cover and discard the dust bag. Note: Pulling outwards on the handle will seal the bag to prevent the dust and debris from accidentally falling out.
2. Remove the dust and debris from the filter with a dry cloth.
3. Install a new dust bag.
4. Reinstall the dust tank cover.

Used Water Tank

1. Remove the used water tank, open its cover, and pour out the used water.
2. Rinse the used water tank with clean water, and use a proper cleaning tool to clean the inner wall of the used water tank. Note: The float ball in the used water tank is a movable part. Do not apply too much force when cleaning it to avoid damaging it.

Robot Sensors

Wipe the robot sensors by using a soft and dry cloth, as shown in the figure below:

Note: A wet cloth can damage sensitive elements within the robot and the base station. Please use a dry cloth for cleaning.

Troubleshooting

The robot will not turn on.

• The battery is low. Recharge the robot on the base and try again.
• The temperature of the battery is too low or too high. It is recommended to operate the appliance at a temperature above 0°C (32°F) and below 40°C (104°F).

The robot will not charge.

• The base station is not connected to power. Please make sure both ends of its power cord are correctly plugged in.
• The contact between the charging contacts on the base station and the robot is poor. Please clean the charging contacts.
• Check whether there is any foreign object at the connector of the robot, and remove the foreign object if any.

The robot fails to connect to Wi-Fi.

• The Wi-Fi network password is incorrect. Make sure the password used to connect to your Wi-Fi network is correct.
• The robot does not support a 5 GHz Wi-Fi connection. Make sure the robot is connected to a 2.4 GHz Wi-Fi connection.
• The Wi-Fi signal is weak. Make sure the robot is in an area with good Wi-Fi coverage.
• The robot may not be ready to be configured. Please exit and re-enter the app, and then try again as instructed.

The robot gets stuck in front of the base station and cannot return to it.

• Check whether there is enough space on both sides or in front of the base station to prevent the robot from being blocked.
• The route for returning to charge is blocked, e.g., the door is closed.
• The robot may slip if the floor in front of the base station is overly wet. If so, clean the excess water before trying again.
• It is recommended to move the base station to a different place and try again.
• Make sure the ramp extension plate is installed properly.

The charging speed is slow.

• It takes about 3.5 hours to fully charge the robot when its battery is low.
• If you operate the robot at temperatures outside of the specified range, the charging speed will automatically slow down to extend the battery life.
• The charging contacts on both the robot and the base may be dirty; please wipe them with a dry cloth.

The noise increases while the robot is operating.

• Check whether the dust box filter is clogged. If so, clean it or replace it.
• A hard object may be caught in the main brush or the dust box. Check and remove any hard objects.
• The main brush or the side brush may become tangled. Check and remove any foreign objects.
• Switch the suction mode to Standard or Quiet.

The robot moves without following the set route.

• Objects such as power cords and slippers should be organized before using the robot.
• Working on wet slippery surfaces causes the main wheel to slip. It is recommended to dry the wet places before using the robot.
• Wipe the 3D line laser sensor on the robot with a clean, soft cloth to keep it clean and unobstructed.

The station cannot automatically empty the dust box.

• Check whether the dust bag in the dust tank is full.
• If the dust bag is not full, check whether there is any obstruction at the auto-empty vents of the robot, the base station, or the dust box. If any, clean the blocked part in time.

The mop pad holder is raised abnormally.

Please remove the mop pad holder to check if there is any foreign object stuck in it, and try to restart the robot. If the problem persists, please contact the after-sales service team.

For more support, contact us via www.mova-tech.com

Battery Disposal and Removal

The built-in lithium-ion battery contains substances that are hazardous to the environment. Before disposing of the battery, make sure the battery is removed by qualified technicians and discarded at an appropriate recycling facility.

• The battery must be removed from the appliance before it is scrapped;
• The appliance must be disconnected from the supply mains when removing the battery;
• The battery is to be disposed of safely.

Caution

• Before removing the battery, disconnect the power and run the battery out as much as possible.
• Unneeded batteries should be discarded at an appropriate recycling facility.
• Do not expose to a high-temperature environment to avoid the risk of explosion.
• Under abusive conditions, liquid may be ejected from the battery. If contact occurs, flush with water and seek medical help.

Removal guide

1. Turn over the robot, use a proper tool to remove the screws on the back of the robot, and then remove the cover.
2. Unplug the terminals between the battery and the PCB board to remove the battery.

For more Manuals by Mova, visit ManualsLibraryy

Mova P50 Ultra Robot Vacuum Cleaner-FAQs