1MORE HQ30 SonoFlow SE Headphones Manual

1MORE HQ30 SonoFlow SE Headphones

For users outside mainland China, please download the 1MORE MUSIC APP for product upgrades and additional features. APP UI in the user guide may vary; for reference only, please refer to the UI on the device.

• Power On: Press and hold for 2S
• Power Off: Press and hold for 5S
• Playback
• Play / Pause: Click
• Phone Call
• Answer / Hang up: Click
• Switch to the mobile phone: Double click
• Decline: Press and hold for 2S
• Voice Assistant (Bluetooth on and not in a call): Double click
• ANC ON / Pass-through / ANC OFF (Switch in turn): Click
• Volume +: Click
• Previous Track: Press and hold for 2S
• Volume -: Click
• Next Track: Press and hold for 2S

Extra Functions

1. Unpairing: Press and hold the “+” and “–” buttons for 5 seconds, and the headphones will switch to automatic discovery mode.
2. Security pairing: If the pairing phone has Bluetooth before 3.0, please use the default security code “0000”.
3. Battery/Volume display: Currently supports iOS only; may not support other operating systems.
4. Out of wireless connection range: The headphones will try to reconnect for 3 minutes. Then they will turn off automatically if not connected to any device.
5. OTA Firmware Update: It can be synchronously upgraded via the 1MORE MUSIC APP while the headphones are connected to at least 10% battery.
   • Functions of the 1MORE MUSIC APP may vary with different devices or operating systems. For more details, please contact our customer service.

1MORE (1) Year Limited Warranty

1MORE warrants to the original retail purchaser that this product is to be free from defective materials and workmanship for a period of one year from the date of purchase if it is properly used and maintained. If this product proves defective in either material or workmanship, 1MORE, at its option, will (a) repair the product with new or refurbished parts, or (b) replace the product with an equivalent new or refurbished product, at no charge for parts or labor. If the product model is no longer available and cannot be repaired effectively or replaced with an identical model, 1MORE, at its sole option, may replace the unit with a current model of equal or greater value.

In some cases, modification to the mounting surface may be required where a new model is substituted. 1MORE assumes no responsibility or liability for such modification. TO OBTAIN A REPAIR OR REPLACEMENT UNDER THE TERMS OF THIS WARRANTY, PLEASE RETURN TO THE ORIGINAL DEALER FIRST, AND THE ORIGINAL DEALER SHALL REPAIR THE PRODUCT WITH NEW OR REFURBISHED PARTS OR REPLACE THE PRODUCT WITH AN EQUIVALENT NEW OR REFURBISHED PRODUCT. You will be required to submit proof of purchasing details, including but not limited to a receipt or sales invoice. Return shipping for exchanges/repairs is the sole responsibility of the original retail purchaser.

Limitations:

• This limited warranty does not cover the failure of the product resulting from improper installation, misuse, abuse, accident, neglect, mishandling, or wear from ordinary use or environmental deterioration.
• This limited warranty does not cover cosmetic damage, including paint damage, or consequential damage to other components or premises which may result from any reason from the failure of the product.
• This limited warranty is null and void for products not used in accordance with 1MORE’s instructions.
• This limited warranty is null and void for products with altered or missing serial numbers and for products not purchased from an AUTHORIZED dealer.
• This limited warranty terminates if you sell or otherwise transfer this product to another party.

We Appreciate Your Business

We know you will enjoy your new 1MORE headphones as much as we do. At 1MORE, we value your satisfaction. If you would like more details on this product or any of our other products, please visit us online by scanning the QR code. Go to www.1more.com and sign up for VIP, and 1MORE will treat you like one.

WEEE

All products bearing this symbol are waste electrical and electronic equipment (WEEE, as in directive 2012/19/EU), which should not be mixed with unsorted household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment, appointed by the government or local authorities.

Correct disposal and recycling will help prevent potential negative consequences to the environment and human health. Please contact the installer or local authorities for more information about the location, as well as the terms and conditions of such collection points. Your 1MORE retailer will advise you of the correct way of disposal in your country.

Tips

1. Please read this instruction manual carefully and retain it for future reference.
2. Please fully charge the battery before first use.
3. If the headphones have been unused for more than 3 months, we recommend that you charge them. This will improve battery capacity.
4. Only use chargers that are FCC (Federal Communications Commission) approved.
5. In dry environments, static electricity may numb your ear. This is not related to the quality of the product.

Safety Information

1. Never disassemble the headphones. There are no user-serviceable parts inside.
2. Do not expose the headphones to temperatures below 32 °F (0 °C) or to temperatures above 113 °F (45 °C).
3. Do not use the headphones in a thunderstorm. This could prevent the headphones from working properly and also increase your chance of being electrically shocked.
4. Do not use oil or any volatile liquid to clean this product.
5. Do not listen at high volumes for extended periods of time.
6. Do not use the headphones in traffic. Do not use the headphones at any time, as it would be dangerous to be unaware of the noises around you.
7. Adult supervision is required for children aged 6 and under.

FCC

This device complies with FCC radiation exposure limits set forth for an uncontrolled environment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.

Caution!

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. The SAR limit of the USA (FCC) is 1.6 W/kg averaged over one gram of tissue. Device type HC306 (FCC ID: 2ASDI-HC306) has also been tested against this SAR limit.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

IC

This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:

1. This device may not cause interference, and
2. This device must accept any interference, including interference that may cause undesired operation of the device.

FAQ

1. Why can’t the headphones be turned on?

Check if your headphones have enough battery life. If not, please charge them for at least 30 minutes.

2. Why do the headphones play music after successfully connecting to my Android device?

After pairing successfully, in the Bluetooth menu of your device, tap the icon on the right of your device name and make sure the “Media Audio” option is on.

3. Why is there no sound from the headphones while making phone calls after successfully connecting to my Android device?

After pairing successfully, in the Bluetooth menu of your device, tap the icon on the right of your device name and make sure the “Phone Audio” option is on.

4. Why is the Bluetooth connection not stable and causes some interruptions?

1. Try shortening the distance between your headphones and device. Avoid solid barriers in between.
2. Please keep away from strong interference sources, such as Wi-Fi and GPRS.
3. Please make sure the Bluetooth antenna of your device is not blocked.

5. Why do some control functions not match those in the manual while using third-party music/video player Apps?

Your operating system and the third-party music/video player apps may have different settings for the control functions. We recommend that you use the music/video player apps that your device originally provided. For more detailed product FAQs, please visit the product support section under www.1more.com.

Safety Caution

Do not expose batteries or battery packs to excessive heat, such as sunshine, fire, or the like.

Tiinlab Corporation hereby declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU and all other applicable EU directive requirements. The full text of the EU declaration of conformity is available at the following internet address: www.1more.com.

Hereby, Tiinlab Corporation declares that the radio equipment type HC306 is in compliance with Radio Equipment Regulations 2017 (SI 2017/1206). The full text of the UKCA declaration of conformity is available at the following internet address: www.1more.com.

RF exposure information: The device has been evaluated to meet the general RF exposure requirements. The device can be used in portable exposure conditions without restriction. Radiation Exposure Statement: Power is so low that no RF exposure calculation is needed. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.

Warning

Replacement of a battery with an incorrect type that can defeat a safeguard (such as catching fire, explosion, leakage of corrosive electrolyte etc); Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can result in an explosion; Leaving a battery in an extremely high temperature surrounding environment that can result in an explosion or the leakage of flammable liquid or gas; and a battery subjected to extremely low air pressure that may result in an explosion or the leakage of flammable liquid or gas. The symbol indicates DC voltage.

• Name: Wireless Headphones
• Model: HC306
• Weight: 240 g
• Earbuds Size: 170 × 192 × 82 mm
• Battery Capacity: 720 mAh
• Charging time: 80 minutes
• Fully Charged Playtime (ANC Off): 70 hours
• Fully Charged Playtime (ANC On): 50 hours
• Operation Frequency/Max. EIRP: 2402-2480MHz, Max EIRP is 9.61dBm
• Speaker Impedance: 32 Ω
• Wireless Range: 10 m
• Bluetooth: Bluetooth® 5.0
• Bluetooth Protocol: HFP / A2DP / AVRCP
• Input: 5 V 1.1 A
• Maximum Power: 20 mW
• Working Temperature: 0 ℃ ~ 45 ℃
• Frequency Range: 2.400 GHz ~ 2.4835 GHz

The specifications are acquired from laboratory-tested data. The playback time, tested under the laboratory conditions of AAC format and 50% volume, may vary with different device settings, environments, usage, and other factors.

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1MORE HQ30 SonoFlow SE Headphones-FAQs