Narwal S20 Pro Wet Dry Vacuum User Manual

Narwal S20 Pro Wet Dry Vacuum

Product At A Glance

Check List

Main components

Accessories

Main Parts

Vacuum Mop

Self-cleaning base

How to Use

First-Time Use

How to install the handle

Insert the end of the handle vertically into the main unit until it clicks into place. Make sure the handle is firm without loosening.

How to charge the product

After the self-cleaning base is connected to a power supply, put the vacuum mop on the base. When it rings ding-dong, the screen shows the charging animation, and charging starts.

How to fill the clean water tank

1. Take out the clean water tank
   Pull out the clean water tank to take it out.
2. Add clean water
   Open the sealing cover and fill water from the tank opening.
3. Add detergent
   • Slightly press the right button to pull up the roller brush cover.
   • Open the detergent dispenser.
   • Pour detergent into the detergent dispenser (Please use the detergent from Narwal; otherwise, the device may be damaged). The detergent is full when at the MAX level. A full dispenser can last around 40 days (approx. 20 tanks of water.
     Note: The detergent has a sealing film. Please unscrew the cap and remove it.
   • Please check the see-through window and add detergent as needed when the color changes from orange to white.
     Note: When the detergent is added, the window will only change to orange when the vacuum works for a period of time (15-120s). This is normal, and the product performance remains unaected.

How to unlock and start the machine

Remove the machine from the self-cleaning base. Short-press thePower On/Off button and then follow the voice prompts to slightly press and recline the handle to start cleaning (locked when the handle is upright). You can also recline the handle and then short-press thePower On/Off button to use the machine.

Instructions for Use

Button functions

*Note: When the vacuum mop is on the base, and the screen is dark, you can press any button to wake up the screen.

About the screen

Washer Mode

• Smart Mode: Auto-adaptation to a variety of dirty surfaces powered by smart detection of floor dirt level and smart adjustment of suction power, clear water volume, and other indicators.
• Suction Mode: Used to remove water buildup on the floor.
• Turbo Mode: Tailored for stubborn stains through increased water and suction power.
• Quiet Mode: Suitable for relatively clean floors to deliver a noise-free experience and secure a longer battery life to clean more floors.
• MAX Enhancement: The most powerful cleaning performance to tackle extremely stubborn stains.

Smart dirt level display

• Dirt detected: The washer will detect the floor dirt level in real time. When the floor or the roller brusher is found to be dirty, and the screen animation shows a yellow background, you are recommended to clean the current location repeatedly. If the background remains yellow when the floor is already clean, you should start self-cleaning.
• High dirt level: When the floor or the roller brush is found to be dirty and the screen animation shows a red background, and you are recommended to switch to Turbo Mode to clean the current location. If the background remains red when the floor is already clean, you should start self-cleaning as prompted or manually clean the pipe and the roller brush.

Floor Cleaning

Low Areas Mode

When the angle between the handle and the floor is below 25°, the vacuum mop will automatically switch to the Low Areas Mode. As such areas are generally filled with lots of hair, dust, and flu, the machine will intelligently adjust the suction power to avoid dust floating around.

Note: DO NOT lay the machine horizontally when not in use to prevent backflow of sewage and damage to the machine.

Cleaning Mode Switch

• During cleaning, you can short-press theMode button to switch the mode(Smart/Turbo/Quiet/Suction);
• During cleaning, you can activate MAX enhancement by pressing and holding the Mode button for maximum cleaning strength to remove extremely stubborn stains.

Pause/End Cleaning

• To pause the machine during cleaning, please short-press thePower On/Off button or pull the handle upright to lock it;
• To shut off the machine, please press and hold thePower On/Off button for 2s. You can also pause the machine and place it on the self-cleaning base. The machine will start charging and turn on the screen automatically. After charging is completed, the machine will turn it o automatically.
  Note: When pausing/turning off the machine, the motor will keep running for a while to remove residual water.

Self-cleaning and Iron Drying

Start self-cleaning and iron drying

Please put the vacuum mop back onto theself-cleaning base for self-cleaning and iron drying.

• To start self-cleaning and drying at the same time, please short-press theSelf-Cleaning button.
• To start self-cleaning only, press and hold the Self-Cleaning button for 2s;
• To start drying only, short-press theMode button;

About self-cleaning and drying

• When self-cleaning starts, the vacuum mop will intelligently select the right cleaning strategy based on the dirt level, including high-temperature roller brush disinfection and cleaning, pipe disinfection and cleaning, and intensive disinfection.
• When iron drying starts, the vacuum mop will iron-dry the roller brush and hot-air-dry the pipe and filter by default.
  Note: Self-cleaning lasts 3-5 minutes, depending on the dirt level and the volume of clean water.
  Note: Iron drying lasts for at least 30 minutes, and the vacuum intelligently adjusts the time based on the roller brush humidity and wear.
  Warning: DO NOT touch the heating plate during or shortly after ironing; otherwise, you may get burned.

End self-cleaning and iron drying

To end self-cleaning or iron drying, short-press the Power On/Off button or theSelf-Cleaning button.

Cleaning and Maintenance

Suggested Maintenance Cycle

Maintenance Methods

Dirty water tank

• Remove the dirty water tank, filter, and solid waste box in order.
• Empty the solid waste box.
• Rinse the solid waste box and the filter slot.
• Empty and rinse the dirty water tank.

Filter

• Remove the dirty water tank, filter, and solid waste box in order.
• Clean up the filter with clean water. You can open the filter cover. Shake dry the filter and then put it back into the machine for filter drying.

Roller brush

• Grab the tab on the right and pull it out gently, and then clean the roller brush.

Roller brush cover

• Slightly press the roller brush release button to remove the roller brush cover.

Pipe

• If the machine prompts a high dirt level when the floor is free from obvious dirt and several rounds of self-cleaning have been completed, the pipe may be dirty;
• The vacuum mop prompts that the pipe gets clogged.
  (Use the cleaning brush to clean the pipe for the above two
  situations)
  1. Clean the dirt suction port. DO NOT rinse it.
  2. Stick the brush inside to clean the interior of the pipe.

Vacuum mop and self-cleaning base

• To ensure optimal performance, you are recommended to maintain all parts regularly.
• Before cleaning any part, please turn off the machine and unplug the power cord.
• Use a clean and dry cloth to scrub the machine and the base clean and prevent water ingress into electrical components.

Problem Analysis and Troubleshooting

FAQ

In case of any fault when the product is working (no action or fault prompt on the screen or via voice), please refer to the following table:

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Narwal S20 Pro Wet Dry Vacuum-FAQs