Sceptre E249W 24-inch FHD LED Gaming Monitor
SAFETY INSTRUCTIONS
Never place a display set in an unstable location. A display set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:
- Use only cabinets or stands recommended by the manufacturer of the display set.
- Use only furniture that can safely support the display set.
- Make sure the display set is not overhanging the edge of the supporting furniture.
- Do not place the display set on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the display set to a suitable support.
- Do not place the display set on cloth or other materials that may be located between the display set and supporting furniture.
- Make sure to warn and educate children about the dangers of climbing on furniture to reach the display set or its controls.
- Keep a minimum distance of 5 cm around all edges of the display for sufficient ventilation
Dear Sceptre Customer,
- Congratulations on your new SCEPTRE E24 LED monitor purchase. Thank you for your support. To ensure safety and many years of trouble-free operation of your LED monitor, please read the manual carefully before making any adjustments, and keep them in a safe place for future reference. We hope you enjoy your new SCEPTRE monitor.
- For technical assistance, please call 1(800) 788-2878 and select option 3 or email our tech support group at SceptreTS@SCEPTRE.com
Opening the Package
- The SCEPTRE display is packaged in a carton. The size and weight of the product might be too heavy for 1 person to handle. In the event of that happening, it is
recommended that the display package must be handled by a minimum of 2 or more persons. Since the glass can be easily scratched or broken, please handle the product gently. - Never place the unit on a surface with the glass facing downwards unless it is on protective padding. When opening the carton, check that the product is in good condition and that all standard accessories and items are included. Save the original box and all packing materials for future shipping needs.
Package Contents
- SCEPTRE Display x 1
- Display Base x 1
- Display Neck x 1
- Screws x 2
- Spacers x 4
- HDMI Cable x 1
- Power Adapter x 1
- User Manual x 1
Installation
- Please read the user manual carefully before performing the installation. When an extension cord is required, use one with the correct power rating. The product should be installed on a flat surface to avoid tipping. Space should be maintained between the back of the product and the wall for proper ventilation. Avoid installing the product in the kitchen, bathroom or other places with high humidity, dust or smoke, so as not to shorten the service life of the electronic components. Please ensure the product is installed with the screen in landscape orientation. Any 90° clockwise or counterclockwise installation may induce poor ventilation and successive component damage
Installing the Monitor Stand Assembly
- Insert the neck into the base with the front of the neck facing left at 45 45-degree angle and turn the neck counter-clockwise until you hear a click sound and the neck is facing forward aligned with the base.
- Lay the monitor flat on a surface and insert the neck + base assembly to the back of the monitor. Secure the top of the neck by screwing in 2 screws.
- To finalize your installation of the display, please read the following:
- a. If you are placing the display on a stand, we would recommend you to use a display safety strap (not included) to minimize the possibility of the display toppling over.
- b. If you are mounting the display on the wall
- i. Make sure the wall is structurally safe for the weight of the display
- ii. Make sure the wall mount kit is compatible with the display
- c. Read and follow all instructions provided by the wall mounting kit.
- d. Securely install all screws and connections.
Removing the Stand for Wall Mounting
- To remove the stand, lay the monitor flat on a table. Unscrew the two screws indicated and you can pull the stand completely off. If you want to wall mount the
monitor, you will need to use the included spacers first on the mounting pattern, before you attach your mounting plate
- The display’s mountain pattern is 100mm by 100mm using M4 x 10mm size screws
Identifying Front and Rear Panel
Front View
c
- Indicator Light: This light turns blue when the monitor is turned on and red when the monitor is turned off. The light will be off if the power adapter is removed from the back of the monitor.
Back View with Connections
- HDMI 2 – HDMI stands for High Definition Multimedia Interface. This connection is for computers with HDMI video output.
- HDMI 1 – HDMI stands for High Definition Multimedia Interface. This connection is for computers with HDMI video output.
- VGA – VGA stands for Video Graphics Array. This connection is for computers to send video signals to the monitor by an analog signal. This method of connection is the most commonly used connection.
- AUDIO IN – This connection is for audio in from the computer going into the monitor. This connection is used with VGA.
- AUDIO OUT – This connection is for audio out from the monitor going out to either a speaker or headphone.
- DC IN – This connection is for electricity supplied from the included power adapter
Connections
- Make sure the power of the E24 LED MONITOR is turned off.
- Obtain a HDMI cable and connect one end to the back of the monitor and the other end to the back of the computer.
- Turn on the power of both the E24 LED MONITOR and the computer.
On Screen Display (OSD) Menu
- The OSD menu of the monitor provides various adjustments for the monitor, such as color, brightness, and contrast, etc.
QUICK START
Quick Start offers users a variety of often adjusted options for users.
- BACKLIGHT – This option adjusts the intensity of the LED diode directly.
- RIGHTNESS – This option adjusts the brightness of the monitor.
- CONTRAST- This option adjusts the contrast of the monitor.
- PRESET – This option lets the user select different preset display modes of the monitor. Only USER mode will allow the user to adjust options freely.
- a. STANDARD – This display mode is for regular users.
- b. USER – This display mode allows you to adjust contrast and brightness manually.
- c. MOVIE – This display mode is for playing movies.
- d. ECO – This display mode is for power saving.
- e. FPS – This display mode is for playing first person shooter games.
- f. RTS – This display mode is for playing real time strategy games.
- ASPECT RATIO – This option lets the user adjust the aspect ratio of the monitor.
- a. FULL – This option automatically stretches any picture to the full screen regardless of picture proportion.
- b. 4:3 – This option forces any resolution to a 4:3 square format.
- SOURCE – This option lets the user manually switch an input or auto where the monitor detects a signal and changes the source automatically.
- BLUE LIGHT SHIFT – This display mode filters out blue light for users who want blue light protection.
- ADAPTIVE SYNC – This option enables the monitor to dynamically adjust the vertical refresh rate to the frame rate of the graphics card.
COLOR
- TEMPERATURE – This option let users select different color temperatures of the monitor.
- a. NORMAL – This color temperature is for users who prefer a neutral white balance.
- b. COOL – This color temperature is for users who prefer a cool white balance.
- c. USER – This color temperature is for users who would like to adjust the RGB (red, green, blue) values manually.
- i. ADVANCE SETTINGS – This setting adjusts finer values besides RGB going into cyan, magenta, and yellow.
- d. WARM – This color temperature is for users who prefer a warm white balance.
- GAMMA – This option adjusts the gamma curve value of the monitor.
- TINT – This option adjusts the tint of the entire monitor.
- SATURATION – This option adjusts the color saturation of the entire monitor.
- BLUE LIGHT SHIFT – This display mode filters out blue light for users who want blue light protection.
Supported VGA Resolution
| RESOLUTION & REFRESH RATE |
| 1920 x 1080 @ 60Hz, 75Hz |
| 1680 x 1050 @ 60Hz, 75Hz |
| 1600 x 900 @ 60Hz, 75Hz |
| 1440 x 900 @ 60Hz, 75Hz |
| 1400 x 1050 @ 60Hz, 75Hz |
| 1366 x 768 @ 60Hz, 75Hz |
| 1360 x 768 @ 60Hz, 75Hz |
| 1280 x 1024 @ 60Hz, 75Hz |
| 1280 x 960 @ 60Hz, 75Hz |
| 1280 x 800 @ 60Hz, 75Hz |
| 1280 x 768 @ 60Hz, 75Hz |
| 1280 x 720 @ 60Hz, 75Hz |
| 1280 x 600 @ 60Hz, 75Hz |
| 1152 x 864 @ 60Hz, 75Hz |
| 1024 x 768 @ 60Hz, 75Hz |
| 800 x 600 @ 60Hz, 75Hz |
Troubleshooting
| Problem | Possible solutions |
| DISPLAY IS UNCLEAR AND UNSTABLE | To stabilize and clarify your display, use the AUTO ADJUST function or change the resolution to the display’s optimal setting 1920 x 1080 at 60Hz, then AUTO ADJUST. |
| THERE IS NO LED DISPLAY or SCREEN SAYS NO SIGNAL | Make sure you switched to the correct source. Check both sources to see video is on the other source. Check your video cable. It might be corrupt. Swap out the video cable for another one to see if the monitor will work. Check your power plug. See if it is fully plugged in on both the monitor and the wall. |
| MONITOR SAYS “SIGNAL OUT OF RANGE” | If you have a CRT monitor, please connect the CRT monitor to the computer and change the refresh rate down to 60 Hz via your video card’s display settings menu. After the setting of 60 Hz has been change you can then use the LED on the computer. 1. To change the setting go to display settings by right clicking on your desktop with nothing selected. Choose the PROPERTIES option. 2. Click on the SETTINGS tab, verify the resolution is NOT higher than 1920 x 1080, and click on the ADVANCED button. 3. Click on the MONITOR tab and change the refresh rate to 60 Hz. 4. Click on OK 2-3 times to finalize your change. If you do NOT have a CRT monitor or it’s already broken, please make sure both the E24 LED monitor and your computer is turned off. 1. Turn on the LED monitor and the computer. 2. While the computer is turned on, press the “F8” key on your keyboard continuously until a selection menu appears and select the “Safe Mode” option. 3. When you’ve entered Safe Mode please uninstall any video card driver and monitor driver by using either the “Add / Remove Programs” icon or going into “System 4. Properties” and manually removing anything under “Monitors” and “Display Adapters”. After removing all the drivers, please reboot your computer and you should be able to see windows. Please install your monitor driver first, then your video card driver. Please remember to make sure your refresh rate should be at 60Hz. |
| I CAN’T OPEN THE OSD | You need to have a valid video signal going through the monitor before you can turn on the OSD. |
| c | Possible solutions |
| I CANNOT GET THE RESOLUTION 1920 x1080 | If you are using HDMI, please try out VGA to see if you are able to achieve that resolution. If your VGA can then, your video card’s HDMI cannot support widescreen resolutions.
Sometimes your video card will not read the monitor correctly and will not allow you to achieve the resolution you want. Rebooting your computer will solve the situation.
You can also make sure your video card’s video drivers are up to date. You can find what video card you have by clicking on START then RUN. Type in “DXDIAG”. When the diagnostic window pops up, click on the DISPLAY tab. The program will tell you what video chipset you have. Copy that name then search it with an online search engine like GOOGLE™. Find your video card company’s web address and search for newer drivers. If updating your drivers does not work, you probably have one of the older video cards and cannot achieve a widescreen resolution. You’ll need to upgrade your video card to a newer one. |
| THE VIDEO IS TOO BRIGHT NO MATTER WHAT I ADJUST | Sometimes having older video cards this type of problem might happen due to newer LEDs having to provide HD video capability and not being fully compatible with older video cards. You can try adjusting the contrast to a lower value and adjust the brightness to compensate. |
| THE WORDS AND VIDEO ARE TOO BLURRY | Are you using the monitor’s native resolution? If not you’ll need to switch resolution to the native 1920 x 1080 at 60 Hz to make the words clearer.
If the words are still blurry, please try enabling or disabling CLEAR TYPE function from windows. |
| THE COLORS ARE NOT CORRECT | Sometimes the colors are not correct because your VGA or HDMI cable is loose or corrupt. Please try reconnecting your cable or swap out your current cable to see if the problem persists. |
| HOW DO I RESET THE MONITOR | Make sure there is a valid video signal to the monitor and press menu to open the OSD. Look for RESET under the OTHER options. |
| I CHANGED MY COLOR SETTINGS NOW I CAN’T GET THE FACTORY DEFAULT BACK. | Open the OSD, under OTHER, select RESET to reset all values back to factory default. |
Specification
| Display panel | |
| Active Area / Screen Size | 24” (diagonal 23.8“) |
| Aspect Ratio | Widescreen 16 : 9 |
| Resolution | Native: 1920 x1080 |
| Brightness | 200 cd/m2 |
| Dynamic Contrast | 1,000,000:1 |
| Response Time | 14 ms (G-to-G) |
| Refresh Rate | Up to 75 Hz |
| Viewing Angle | Typical 178/178 Degree (Horizontal/Vertical) |
| Colors | 16.7 million of colors |
| LED Backlight | 30,000 hours |
| Monitor Display | |
| Dimension | With Stand: 21.59” x 7.02” x 15.87” Without Stand: 21.59” x 1.28” x 12.71” |
| Weight | 6.37 lb (with stand), 5.77 lb (without stand) |
| Wall Mount Pattern | 100mm x 100mm Screw Size M4 x 10mm |
| Power input | Input: 100 – 240V~ 50/60Hz, 2.5A Max |
| Tilt | Backward:15° Forward: 5° |
| Features | |
| On Screen Display Control (OSD) | QuickStart, Picture, Color, System |
| OSD Language | English (Default), French, Spanish, Chinese |
| Preset Picture Mode | Standard, User, Movie, Eco |
| Preset Game Mode | RTS, FPS |
| Blue Light Shift | Available |
| I/O | VGA, HDMI (HDCP supported) |
| Compliance | FCC, cETLus, ISTA 6, HDMI, Energy Star |
LIMITED PRODUCT WARRANTY
- Please read this warranty card carefully, it is a “ONE-YEAR LIMITED WARRANTY” on parts and labor (90 days for commercial use) and is only valid when purchased from an Authorized Reseller, only on new and non-refurbished product, and available to customers in the Continental US, Alaska, Hawaii and Puerto Rico. See below for the SCEPTRE Extended Service warranty.
- SCEPTRE’s Responsibility
- SCEPTRE units purchased from an authorized SCEPTRE U.S. Reseller in the United States and that are used in the fifty (50) United States or Puerto Rico and Canada are warranted to be free from manufacturing defects in materials and workmanship for a period of one (1) year from the date of their original retail purchase (or a period of ninety (90) days for commercial use). If the unit fails to conform to this warranty, we will service the unit using new or refurbished parts. In the event that the part required for replacement is no longer in production and/or is obsolete, SCEPTRE will repair or replace the unit with similar or like parts of equal value. If a similar or like part is not available, a charge may be incurred to the owner, for any upgraded parts substituted
- Warranty Service
- For warranty service information, contact SCEPTRE Technical Support at email address SceptreTS@SCEPTRE.com, via phone at (800) 788-2878, or via World Wide Web chatting service at www.Sceptre.com. SCEPTRE Technical Support is available Monday to Friday 8:30 AM to 5:30 PM Pacific Time. Parts and service labor that are SCEPTRE’s responsibility (see above) will be provided without charge. Other services or services not covered by the warranty are at the owner’s expense. You must provide the model, serial number, and date of purchase. Before you ask for warranty service, read your User Manual. You might avoid a service call. Warranty conditions are subject to change, for the latest Warranty Terms and Conditions and additional information regarding your warranty, please see complete details online at www.SCEPTRE.com
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Sceptre E249W 24-inch FHD LED Gaming Monitor-FAQs
Why does my Sceptre monitor keep turning off?
Ensure the power cord is securely connected. Try using a different electrical outlet or a new power cord. If the issue persists, contact Sceptre’s Technical Support for assistance.
What is a Sceptre monitor primarily used for?
Sceptre monitors are commonly used for gaming due to their good response times and vibrant color display.
How do I adjust the display settings on my Sceptre monitor?
You can change display settings such as brightness, contrast, and color using the On-Screen Display (OSD) menu. Use the buttons on the monitor to navigate and adjust the settings.
How do I turn off power-saving mode on my Sceptre monitor?
By default, the monitor is set to power-saving mode. You can disable it by pressing the PICTURE button on the remote control twice.
Are curved monitors better than flat ones?
Curved monitors offer ergonomic benefits, such as reducing eye strain, neck, and back pain. An adjustable height feature further enhances comfort.
What does the M button on the Sceptre monitor do?
The M button activates the On-Screen Display (OSD) menu. When the menu is open, this button functions as the select button for adjusting options.
What are OSD settings?
OSD (On-Screen Display) settings allow you to adjust various monitor functions like brightness, contrast, and color through an interactive menu displayed on the screen.
How do I manually adjust my monitor settings?
For external monitors, use the built-in buttons to adjust settings like brightness. On Windows, you can also adjust brightness under Settings > System > Display by moving the brightness slider.
Does the Sceptre monitor have built-in speakers?
Yes, the Sceptre monitor includes built-in speakers for audio playback.