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Sharp XE-A21S Electronic Cash Register User Manual

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Sharp XE-A21S Electronic Cash Register

Sharp XE-A21S Electronic Cash Register-product

PARTS AND THEIR FUNCTIONS

External View

Sharp XE-A21S Electronic Cash Register-1

Note: Use only the USB cable (supplied by SHARP) specifically designed for the XE-A21S for connection to a PC. Never use other cables.

Printer

The printer is a one-station type thermal printer; therefore, it does not require any type of ink ribbon or cartridge.

Lift the rear of the printer cover to remove it. To re-install, hook the pawls on the cabinet and close.

Sharp XE-A21S Electronic Cash Register-2

Caution: The paper cutter is mounted on the printer cover. Be careful not to cut yourself.

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Mode Switch and Mode Keys

The mode switch can be operated by inserting one of the two supplied mode keys – manager (MA) and operator (OP) keys. These keys can be inserted or removed only in the “REG” or “OFF” position.

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The mode switch has these settings:

  • OFF: This mode locks all register operations. (AC power turns off.) No change occurs to the register data.
  • OP X/Z: To take individual clerk X or Z reports, and to take flash reports. It can be used to toggle the receipt state “ON” and “OFF” by pressing the Sharp XE-A21S Electronic Cash Register-5key.
  • REG: For entering sales.
  • PGM: To program various items.
  • VOID: Enters into the void mode. This mode allows correction after finalizing a transaction.
  • MGR: For manager’s entries. The manager can use this mode for an override entry.
  • X1/Z1: To take the X/Z report for various daily totals
  • X2/Z2: To take the X/Z report for periodic (weekly or monthly) consolidation

Keyboard

Keyboard layout

Sharp XE-A21S Electronic Cash Register-6

Note: The small characters on the bottom or lower right in each key indicate that functions or characters can be used for character entries for text programming. For details, refer to page 41.

Key names

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Displays

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  • Amount: Appears in the far-right eight (max.) positions. When the amount is negative, the minus symbol “-” appears before the amount.
  • Number of repeats for repetitive registrations: The number of repeats is displayed, starting at “2” and incremental with each repeat. When you have registered ten times, the display will show “0.”(2 → 3 ….. 9 → 0 → 1 → 2 … )
  • Receipt function status: The indicator “_” appears in the RCPT OFF position when the receipt function is in the OFF status.
  • Time: Appears in the far-right six positions (hour-minute -“A sign” or hour-minute -“P SIGN”) in the OP X/Z, REG, or MGR mode. “A sign” is displayed in the morning (AM), and “P SIGN” in the afternoon (PM). In the REG or MGR mode, press the Sharp XE-A21S Electronic Cash Register-9 key to display the time.

Machine state symbols

  • P SIGN : Appears during programming.
  • E SIGN : Appears when an error is detected.
  • O SIGN : Appears when the subtotal is displayed or when the amount tendered is smaller than the sales amount.
  • C SIGN : Appears when the Sharp XE-A21S Electronic Cash Register-10 key is pressed to calculate a subtotal in foreign currency.
  • F SIGN : Appears when a transaction is finalized by pressing the Sharp XE-A21S Electronic Cash Register-11 key.
  • c signn : Appears when the change due amount is displayed.
  • Sharp XE-A21S Electronic Cash Register-29 : May appear in the far-left three positions at the timing of key entry when the electronic journal (EJ) memory is full. (Depending on programming.)
  • L SIGN : Appears when the voltage of the installed batteries is under the required level. You must replace them with new ones within two days. Refer to page 71 for details.
  • Sharp XE-A21S Electronic Cash Register-30 : Appears when the batteries are not installed, or the installed batteries are dead. You must replace them with new ones immediately. Refer to page 71 for details.
  • DOT SIGN : May appear right below the eighth and ninth places at the timing of finalization of a transaction when the electronic journal (EJ) memory is nearly full. Also appears right below the tenth place when the power save mode is effective.
  • H SIGN : Appears when the print roller arm is not locked.
  • Sharp XE-A21S Electronic Cash Register-31 : Appears when the paper is not set or has run out.

Drawer Lock Key

This key locks and unlocks the drawer. To lock it, turn 90 degrees counterclockwise. To unlock it, turn 90 degrees clockwise.

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GETTING STARTED

Please follow the procedure shown below. The batteries are not installed, and the power is OFF.

Installing the cash register

Find a stable surface where the cash register is not subject to water sources or direct sunlight near an AC outlet.

Unpack the cash register and make sure all accessories are included. For details of accessories, please refer to the “Specifications” section.

Initializing the cash register

In order for your cash register to operate properly, you must initialize it before programming for the first time. Follow this procedure.

  1. Insert the manager (MA) key into the mode switch and turn it to the REG position.Sharp XE-A21S Electronic Cash Register-13
  2. Insert the plug into the AC outlet. The buzzer will sound three times.
    IMPORTANT: This operation must be performed without batteries installed.
  3. The cash register has now been initialized. The register display will show “0.00” with “ ”.Sharp XE-A21S Electronic Cash Register-14

Note: If the buzzer does not sound when the plug is inserted, the initialization has not been done successfully. (This will occur when the voltage is still high because you operated the cash register just before starting initialization.) In this case, wait at least one minute after pulling out the plug, and insert the plug again.

Installing batteries

Three new alkaline batteries LR6 (“AA” size) must be installed in the cash register to prevent the data and user-programmed settings from being erased from the memory when the AC cord is accidentally disconnected or in case of power failure. Once installed, the batteries will last approximately one year before needing replacement. At this time, the “L SIGN” symbol will appear on the display to indicate the batteries are low and must be replaced within two days. If the no battery symbol “Sharp XE-A21S Electronic Cash Register-30” appears, you must install the batteries at once.

Install three new alkaline batteries LR6 (“AA” size) according to the procedure shown below with the AC cord connected and the mode switch set to the REG position:

  1. Push the printer cover forward and detach it.
    Be careful with the paper cutter, so as not to cut yourself.
  2. Open the battery compartment cover next to the paper roll cradle.Sharp XE-A21S Electronic Cash Register-15
  3. Insert three new alkaline batteries LR6 (“AA” size) as illustrated at the right. When the batteries are properly installed, Sharp XE-A21S Electronic Cash Register-30 the display will disappear.
  4. Close the battery compartment cover.Sharp XE-A21S Electronic Cash Register-16

Note: Be sure to observe precautions shown on page 1 when handling batteries.

Installing a paper roll

Precaution: The paper cutter is mounted on the printer cover. Take caution when removing and installing the cover.

The register can print receipts or journals. For the printer, you must install the paper roll provided with the register, even when you program the register not to print receipts or journals.

Install the paper roll according to the procedure shown below with the AC cord connected and the mode switch set to the REG position:

  1. Lift the print roller release lever to unlock and open the print roller arm.Sharp XE-A21S Electronic Cash Register-17
  2. Set a paper roll in the paper roll cradle as illustrated at the right.Sharp XE-A21S Electronic Cash Register-18Note: When setting a new paper roll in the paper roll cradle, be sure to cut the paper end behind the taped (or pasted) point in advance.
  3. Feed the end of the paper along with the paper positioning guides as illustrated at the right.Sharp XE-A21S Electronic Cash Register-19
  4. While holding down the paper, slowly close the print roller arm, and push down the arm until you hear a click locking the arm. Make sure to securely push down the center of the wing part of the arm as illustrated at the right. The paper will be fed automatically.Sharp XE-A21S Electronic Cash Register-20Note: If the print roller arm is not securely locked, the unit will not print correctly. If this problem occurs, open the arm and close the arm as instructed above.
  5. When not using the take-up spool (using as receipt paper):
    • Cut off the excess paper using the edge of the inner cover, and replace the printer cover. Press the Sharp XE-A21S Electronic Cash Register-23 key to make sure the paper end comes out of the printer cover and clean paper appears.Sharp XE-A21S Electronic Cash Register-21Note: If the paper end does not come out, open the printer cover, and pass the paper end between the paper cutter and the paper guide of the printer cover, and replace the cover.
      When using the take-up spool (using as journal paper):
    • Insert the end of the paper into the slit in the spool. (Press the Sharp XE-A21S Electronic Cash Register-23 key to feed more paper if required.)
    • Wind the paper two or three turns around the spool shaft.
    • Set the spool on the bearing, and press the Sharp XE-A21S Electronic Cash Register-23 key to take up excess slack in the paper.
    • Replace the printer cover.Sharp XE-A21S Electronic Cash Register-22Note: When using a paper roll as journal paper, you must change the printing style. Refer to “Print Format” in the “Various Function Selection Programming 1” section (Job code 6) for changing the printing style.

Programming date, time, and tax

Note: The cash register provides text languages of English, French, and Spanish. It is preset to English.

If you want to change the language, you must change it before programming. Refer to “Language selection” i nn the “Various Function Selection Programming 2” section for changing the language.

Before you can proceed with registration of sales, you must program:

  • date
  • time
  • tax

Please refer to the BASIC FUNCTION PROGRAMMING section for details (page 29).

Programming other necessary items

While the cash register is pre-programmed so it can be used with minimal setup, it does provide you with optional functions. Before you start programming, please read through the sales operations section to understand optional functions. The main optional functions are listed below.

  • PLU (price lookup)
  • Consecutive number
  • Machine number
  • Receipt or journal printing selection (factory setting: receipt printing)
  • Power save mode (factory setting: goes into power save mode in 30 minutes)
  • Electronic journal (EJ) memory size (factory setting: 2000 lines are storable. Up to 3000 lines)
    • The memory for an electronic journal is commonly used for PLU. If you change the setting, the maximum number of PLU codes will decrease from 1200 to 200.
  • Text programming for clerk name, department items, PLU/sub-department items, logo messages printed on the top or bottom of receipts, function texts, and foreign currency symbols
  • Split pricing entry
    • This is not an actor preset. You must enable this function.
  • Foreign currency conversion rate
    • You must set a conversion rate to use Sharp XE-A21S Electronic Cash Register-10 the key.
  • Preset unit price for departments and
  • Preset amount for Sharp XE-A21S Electronic Cash Register-24
  • Preset rates for Sharp XE-A21S Electronic Cash Register-25
    • You do not have to program these preset prices/amounts/rates because you can enter them during registration. It might be convenient to preset so you do not have to re-enter every time.
  • Amount entry digit limit for PO amount, RA amount, and Manual tax amount
    • The factory setting makes the maximum amount you can enter. You can program to limit the amount.
  • Key sequence for the AUTO key
  • Online time-out setting
  • Specification of the clerk to be trained

Department programming

The cash register is pre-programmed for departments as follows:

  • Department: Allow open price entry, taxable status- taxable 1 for department 1 to 10, and non-taxable for department 11 to 99

When you use department 11 or above, and/or you apply a taxable status other than taxable 1 for departments 1 to 10, you must change department settings. Please refer to the department programming section for programming details.

Starting sales entries

Now you are ready for sales registration.

SPECIFICATIONS

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*1 Use only the USB cable (manufactured by SHARP) supplied with the XE-A21S for the connection with a PC.

In case you need a new USB cable, order the USB cable manufactured by SHARP Co. Ltd. (Part code: 0GS5422580) for use with the XE-A21S.

Use these labels with the department keys. Write department names on the labels and attach them to the department keys by first removing the transparent key covers. (Please make a copy of this page.)

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For more manuals by Sharp, visit ManualsLibraryy

Sharp XE-A21S Electronic Cash Register- FAQs

How do I reset my Sharp XE-A21S cash register?

Turn the key to the REG or PGM position, then press the reset sequence as described in the manual. This clears temporary errors without deleting programmed settings.

How can I set the tax rate on the Sharp XE-A21S?

Enter PGM mode, select the tax key (e.g., TAX1), input the percentage using the number keys, and confirm with the CA/AT button. Always switch back to REG mode to test.

How do I set the date and time on the XE-A21S?

Turn the key to PGM, enter the date in MM/DD/YY format, then the time in 24-hour format. Press CA/AT to save the settings.

What does “H” mean on the Sharp cash register display?

The “H” symbol indicates that the register is in High Cash or Hold mode, meaning a function is waiting to be completed.

How should I arrange money in the cash drawer?

Place bills by denomination with the highest value on the left, decreasing to the right. Coins should follow the same order, with largest on the left.

How do I run a transaction on the XE-A21S for the first time?

Log in with your operator code, enter item details and quantities, choose the payment method, and press CA/AT to complete the sale and print a receipt.

How do I change the receipt paper roll?

Open the printer cover, remove the empty roll, place the new roll with paper feeding from the bottom, insert into the slot, and press Feed to advance.

How can I fix error code 32 on my Sharp cash register?

Error 32 usually indicates a paper feed or key sequence issue. Check the receipt paper, reset the register, and repeat the transaction correctly.

How do I maintain my Sharp XE-A21S cash register?

Clean the keyboard with a soft cloth, use compressed air to remove dust, check the paper feed regularly, and balance the drawer at the end of each shift.

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