Brookstone is a well-known specialty retailer founded in 1965, originally starting as a mail-order business offering unique and hard-to-find tools. Its first physical store opened in 1973 in Peterborough, New Hampshire. Over the years, Brookstone has evolved into a brand recognized for innovative lifestyle products, including massage chairs, drones, alarm clocks, smartwatches, speakers, and travel accessories. The company is distinguished by its hands-on retail experience, allowing customers to try products before purchasing, a feature that has set it apart in the retail industry.
Despite facing financial challenges and filing for bankruptcy in 2014 and again in 2018, Brookstone has continued to adapt by focusing on its online presence and airport store locations. The brand is now owned by Chinese investment firms Sailing Capital and Sanpower, which helped it emerge from bankruptcy and refocus on product development and customer experience. Headquartered in Merrimack, New Hampshire, Brookstone remains a trusted name for consumers seeking unique, functional, and stylish products designed to enhance everyday life.
Website: www.brookstone.com
Customer Service Phone: 1-800-345-6282
Email: customercare@brookstone.com
Customer Service Hours: Monday to Friday, 8 AM – 8 PM ET
Facebook: facebook.com/brookstone
Twitter: twitter.com/brookstone
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