CHORTAU B-T13 Dual Dash Cam
Front camera installation
2 way of run the wire for rear cam
2 way of install rear cam, inside of car & outside of car
2 situation you may meet
Situation 1: If your car do NOT have built in reverse system monitor display screen, need this dash cam reverse function, please connect rear cam cable red wire to car reversing lamp positive terminal. When you reverse car, the display screen will switch to full screen of rear view.
Situation 1
- Find out the car reversing lamp wire,
- Connect red wire to car reversing lamp positive electrode.
Situation 2:If your car already have reverse system display monitor, just need this dash cam record rear view when you are driving, please ignore the rear cam cable red wire, it no need connect to anywhere. When you drive forward or reverse car, the dash cam display screen will always show picture in picture of both front and rear view.
Fix the rear cam on license plate
Video storage fold
Before use the car camera you should know
- Find a 32GB,class 10 micro SD card,
- Charge dash cam 2 ~ 3 hours,
- Insert card first(poke the card with a slim needle or credit card deeply till it clicked in the card slot),then power on camera & format card on it,
How to format micro SD card on dash cam?
- Click OK button to stop recording first, then click menu button enter menu page,
- Click menu button again to enter settings page,
- Click OK button to format card.
About settings
- How to enter setting/menu page
with card inserted
- click OK button to stop recording
- Click menu button to enter menu page,
How to view playback video? (on dash cam)
- stop recording
- MOVA is front camera video
- MOVB is rear cam video
- LOCB is rear cam locked video
View playback on laptop in 2 methods
Method 1: Use card reader to view playback video on laptop
Step 1: Insert card into card reader,
Step 2: Connect card reader with laptop
Method 2
Connect dash cam with laptop directly with package included mini USB data cable
Suggestion: Download VLC media player, to view the playback video on PC more smoothly
- Why my dash cam saying “card full” ?
If you turn on G sensor and parking mode, too many locked file will result card full, just turn off G sensor, motion detection & parking mode is fine. - Why my dash cam turn off randomly?
The first reason reason is might be power connection not stable, just well connected power supply is OK. another reason is card full, when card full the camera have no space to store new files so it turn off which to remind you format card. We suggest you format card monthly to extend its life span. - Dash cam keeps on and off when i am driving ,what`s happened?
It`s might be the power connection is not stable, please make sure connect power cord cigar lighter car charger tight with car cigar lighter socket, and keep continuously power supply. If well connected but still have this situation, it`s the power cord car charger defective, just contact us and we will send you a new charger replacement. - Camera saying “ please insert a C6 card” after inserted a card, why?
there are 2 reason will result this problem,
1): the card is low speed or bad quality card, change a high speed good quality card is OK,
2): insert card when camera turn on, dash cam could not recognize card, just turn off camera and insert card, then turn on camera is OK. - The camera could not turn on?
there are 3 reason will result this problem,
1). the dash cam need continuous power supply, just check power connection if it is OK,
2). the camera need reset, just connect power supply and click reset button, then start camera is OK, we attached below 2 picture for your better understanding,
3).the card defective will result camera could not turn on, just take out card or change a new card to insert camera - The rear cam does not work?
there are 2 reason will result this problem,
1). the rear cam wire is not well connected, just check all wire connection part and make them connected tight.
2). the rear cam or rear cam wire is defective, please kindly contact us to get a new wire or rear cam,
Warranty & Support (After-Sales Service)
Warranty
CHORTAU B-T13 Dual dash cam comes with full 1 year warranty.
Support
If you have any questions regarding this dual dash cam, please do not hesitate to send us your order ID to support@chortau.cc , we will get back to you within 24hours.
About us
CHORTAU is firmly committed to always improving our products, services, and customer experience. As our VIP customer, if you have any thoughts on how we can do even better, we appreciated your constructive feedback & suggestions. Connect with us at support@chortau.cc
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CHORTAU B-T13 Dual Dash Cam-FAQs
Why does my Chortau dash cam keep turning off?
The most common reasons are:
An unstable power connection. Ensure the power supply is securely connected.
A full memory card. When the card is full, the camera may turn off as a reminder to format the card.
What settings should I use on my dash cam?
For optimal recording, use:
Front camera: 4K resolution.
Rear camera: Full HD at 30 fps.
Higher resolutions or 60 fps can reduce recording time and details.
How do I connect my dash cam to my phone?
Turn on the dash cam.
Locate its Wi-Fi network in your phone’s Wi-Fi settings and connect.
Open the dedicated smartphone app and follow the instructions to complete the connection.
Why is my dash cam not reading my SD card?
This issue may occur due to:
A damaged or overused SD card.
Incorrect formatting.
Try reformatting the card or testing it in another device, such as a computer or camera, to confirm its functionality.
Should I use exFAT or FAT32 for the dash cam?
Use FAT32 for SDHC cards (up to 32GB).
Use exFAT for SDXC cards (above 32GB).
For best results, use the dash cam’s built-in formatting function.
How long does dash cam memory last?
An SD card typically lasts 1-2 years in a dash cam. To maintain card health, format it every 2-3 months and keep a backup SD card on hand.
Can a dash cam run all night?
Yes, if set to “parking mode.” It records even when the car is off, but automatically shuts down to prevent draining the car battery.
Can dash cams see in the dark?
Yes, many dash cams are equipped with infrared lights, allowing them to capture clear footage even in complete darkness.
What is the best FPS setting for a dash cam?
30 fps is ideal for most conditions, providing good video quality during both day and night. Higher-end models may allow for 60 fps or more for enhanced clarity.
What is the difference between HC and XC SD cards?
SDHC (Secure Digital High Capacity): Up to 32GB, suitable for Full HD media.
SDXC (Secure Digital eXtended Capacity): More than 32GB, ideal for 4K footage and larger files.