KitchenAid KCM1209DG Drip Coffee Maker Owner Manual

KitchenAid KCM1209DG Drip Coffee Maker

PARTS AND FEATURES

1. Dosage Ladder
2. Gold Tone Filter
3. Brew Basket Lid
4. Showerhead
5. Carafe Lid
6. Carafe Handle
7. Glass Carafe
8. Brew/Cancel Button
9. Warming Plate
10. Cord Storage in Base (not shown)
11. Water Tank
12. Water Tank Handle
13. Water Tank Lid
14. Brew Basket
15. A.M./P.M. Indicator
16. Auto 1 or 2 Icon
17. High Plate Temperature
18. Low Plate Temperature
19. Control Panel
20. Clean Icon
21. Bold Icon
22. Remaining Keep Warm Time Icon
23. Brew Icon
24. Clock
25. Programmable Display

NOTE: Default measurement for 1 cup = approximately 5 oz (147 ml).

PRODUCT SAFETY

IMPORTANT SAFEGUARDS

When using electrical appliances, basic safety precautions should always be followed, including the following:

1. Read all instructions.
2. Do not touch hot surfaces. Use handles or knobs.
3. Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions, or is dropped or damaged in any manner. Contact the manufacturer at their customer service telephone number for information on examination, repair, or adjustment.
4. To protect against fire, electric shock, and injury to persons, do not immerse the appliance in water or other liquid.
5. Unplug from the outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts, and before cleaning the appliance.
6. Close supervision is necessary when any appliance is used by or near children.
7. Do not let the cord hang over the edge of the table or counter, or touch hot surfaces.
8. Do not place on or near a hot gas or electric burner, or in a heated oven.
9. The use of attachments not recommended or sold by KitchenAid may cause fire, electrical shock, or injury.
10. This appliance is not intended for use by children or by persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge. Close supervision is necessary when any appliance is used near children. Children should be supervised to ensure that they do not play with the appliance.
11. Do not use the appliance outdoors.
12. Do not use the appliance for anything other than its intended use.
13. Do not use an appliance without a lid properly placed on the carafe.
14. The carafe is designed for use with this appliance. It must never be used on a range top or in a microwave oven.
15. Do not set a hot carafe on a wet or cold surface.
16. To disconnect, turn any control to “off,” then remove the plug from the wall outlet.
17. Scalding may occur if the lid is removed during the brewing cycles.
18. Do not use a cracked carafe or a carafe that has a loose or weakened handle.
19. Do not clean the carafe with abrasive cleaners, steel wool pads, or other abrasive materials.
20. Do not fill the water tank above the marked maximum fill line. Do not overfill the Glass Carafe. If the Glass Carafe is overfilled, brewed coffee may be ejected.
21. This appliance is intended to be used in household and similar applications such as:
    • staff kitchen areas in shops, farmhouses, offices, or other working environments;
    • farmhouses;
    • by clients in hotels, motels, and other residential-type environments;
    • bed and breakfast type environments.
22. Refer to the “Care and Cleaning” section for instructions on cleaning the surfaces in contact with food.
23. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons in order to avoid a hazard.
24. The heating element surface is subject to residual heat after use. Do not touch hot surfaces. Use handles.

SAVE THESE INSTRUCTIONS

This product is designed for household use only.

ELECTRICAL REQUIREMENTS

Voltage: 120 VAC
Frequency: 60 Hz
Wattage: 1100 W

NOTE: If the plug does not fit in the outlet, contact a qualified electrician. Do not modify the plug in any way. Do not use an adapter.
Do not use an extension cord. If the power supply cord is too short, have a qualified electrician or service technician install an outlet near the appliance.
The cord should be arranged so that it will not drape over the countertop or tabletop where it can be pulled on by children or tripped over unintentionally.

GETTING STARTED

SETTING THE CLOCK

NOTE: When the Coffee Maker is first plugged in or when power is restored after an interruption, the display will initially show midnight.

WARNING

Electrical Shock Hazard

Plug into a grounded 3-prong outlet.
Do not remove the ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.

1. The cord is stored in the base. If needed, gently pull the cord outwards. Plug into the grounded 3-prong outlet.
2. Press the Hour to set the hour. The hour digits will change with each press; or press and hold to scroll rapidly.
3. Press Minute to set the minutes.
   To save the current displayed time and exit clock set-up: Press any other button or do not press any button for 10 seconds.

PRODUCT USAGE

SETTING BREW STRENGTH

• To switch between Regular and Bold brew strengths: Press the Bold button.NOTE: Regular is the default setting.
  TIP: While brewing small batches (2-4 cups), using the “Bold Setting” is recommended.

FILLING WATER FOR BREWING

TIP: Brew 2 carafes of fresh, cool water and discard before brewing the first Carafe of coffee.

1. Pour fresh water into the Water Tank. Use the level markings. Then, close the lid properly.
   OR
   Lift the Water Tank gently. Pour fresh water into the Water Tank. Place the Water Tank back in position properly.NOTE: Fill the Water Tank with only the amount of water needed to brew your desired number of cups. If you put in 12 cups of water, the Coffee Maker will brew all 12 cups.
2. Place the Carafe in the Coffee Maker. Make sure the Carafe lid is in place and the bottom of the Carafe is fully seated.

ASSEMBLY OF BREW BASKET

1. Raise the Brew Basket lid and remove the Brew Basket.
2. Insert the Gold Tone Permanent Filter or Cone Paper Filter into the Brew Basket.TIP: The coffee filter can also be inserted and coffee grounds added with or without removing the Brew Basket from the Coffee Maker.
   IMPORTANT: Do not use both types of filters at the same time. Using both filters might cause water and coffee to overflow the brew basket.
3. Gold Tone Permanent Filter: Add coffee grounds. Use the “Dosage Ladder”.
   For example: If you need 8 cups of brewed coffee, then add coffee grounds till the 8 cups scale level.
   OR
   Cone Paper Coffee Filter: Add desired coffee grounds. Use the “Coffee Dosage Chart” on the back of the Water Tank as a guide for how much coffee grounds to use. Pre-wetting the paper is not required.NOTE: Use a medium grind appropriate for automatic drip Coffee Makers. Too fine a grind will produce bitterness and may clog the coffee filter.
4. Place the basket into the Coffee Maker and rotate the handle toward the front of the Coffee Maker to lock the brew basket in place. Be sure the brew basket lid is fully closed before brewing.NOTE: Do not operate the Coffee Maker without the brew basket in place.

PROGRAMMING THE AUTO SET FEATURE

IMPORTANT: Set the correct time as per the instructions in “Setting the clock” before using the Auto Set feature.

1. Press the Auto Set 1 or Auto Set 2 button one time.
   The Auto 1 or 2 indicator light will flash, and the time display will change to the currently set Auto Set time (midnight is the default time).
   To set the time the Coffee Maker should begin brewing: Press the Hour button to set hour. The hour digits will change with each press; or press and hold to scroll rapidly.
2. Next, press the Minute button to set the minute. The hour setting will stay solid and the minute setting will begin to blink.
   To save the Auto set time and exit set-up: Press any other button or do not press any button for 10 seconds. The Auto 1 or 2 indicator will remain lit and the time display will go back to the current time.TIP: To cancel the Auto Set 1 or 2 times after programming is complete, Press the Auto Set 1 or Auto Set 2 button again, or press the Brew/Cancel button.

NOTE: The default standard brewing cycle time for a full Carafe (12 cups) is approximately 10 minutes.

USING THE PREVIOUSLY PROGRAMMED AUTO-SET TIME

These steps can be followed to save the Auto Set time after following the steps in the “Programming the Auto Set feature” section.

1. Press the Auto Set 1 or Auto Set 2 button.
   The Auto indicator will flash and the time display will show the previously set Auto time.
2. To save the current displayed time and exit Auto Set: Wait for 10 seconds, or press any button (Clean, Bold, or Brew). The Auto indicator will remain lit and the time display will go back to the current time.

SETTING THE PLATE TEMPERATURE AND TIMER FEATURE

NOTE: The default Plate temperature for the Coffee Maker is set at High Temperature.  (icon)

1. Plate Temperature: Press the Plate Temp button. With each press, you can select between Low Plate temperature and High Plate temperature. Press the Plate Temperature button to set the time for Plate Temperature. The display shows the Keep Warm Time icon.
2. Press the Hour button.
   Next, press the Minute button. The Hour setting will stay solid and the Minute setting will begin to blink. The minute digits will change with each press by 0 or 30 minutes.
   To save the current displayed time and exit the Keep Warm setup: Press any other button (Auto Set 11, Auto Set 2, Plate Temp, Plate Timer, Bold, Clean, or Brew); or, do not press any button for 10 seconds.IMPORTANT: You can select it or Plate the temperature from 0:00 to a maximum of 4:00 hours.
   NOTE: Heating the brewed coffee for more time adds bitterness to the coffee taste. It is advised to consume brewed coffee as soon as the brewing cycle completes.

BREWING COFFEE

TIP: Brew 2 Carafe of fresh, cool water and discard before brewing the first Carafe of coffee.

1. Press any of the Brew/Cancel buttons provided on the side or on the front to begin brewing coffee. The Coffee Maker will beep, and the “Brew” icon will light up on the display.
2. The Coffee Maker will beep 3 times when the Brew cycle is complete. Then, after 30 minutes, Warm mode will start.NOTE: Default Standard Brewing cycle time for a full pot (12 cups) is approximately 10 minutes. Allow the Coffee Maker to cool for 5 minutes before starting the next brew cycle.
3. After Warm mode ends, the Coffee Maker will automatically turn off. To Cancel the Brew cycle or Warm mode, press the Brew/Cancel button once.NOTE: Opening the brew basket while coffee is brewing will interrupt the brew process and impair flavor.

PAUSE AND POUR FEATURE

The “Pause and Pour” feature enables you to remove the Carafe and pour a cup of coffee before brewing is finished. When the Carafe is removed, a special valve stops the flow of coffee from the Brew Basket. However, brewing does not stop.
Make sure to place the Carafe back in place within 25 seconds to avoid the overflow of water and coffee grounds from the Brew Basket.

CARE AND CLEANING

CLEANING THE COFFEE MAKER

NOTE: Unplug and allow the Coffee Maker to cool down before cleaning.

1. Dishwasher-safe parts, top rack only: Brew Basket and Gold Tone Permanent Filter. Wipe the Showerhead with a damp cloth to remove any coffee splashes.
2. Wash by hand in warm and soapy water. Dry thoroughly: Carafe and Water Tank.

REMOVING MINERAL DEPOSITS

Mineral deposits (scale) from the water will build up in the Coffee Maker over time and impair brewing efficiency and coffee quality. The “Clean” indicator will flash on display after completing 100 brew cycles. Then, it is time to describe the Coffee Maker.

NOTE: The Coffee Maker can be descaled using a vinegar and water solution, or by using a packaged descaling agent, like Affresh. Always mix the descaling solution using cool water.

1. Empty the Brew Basket.
2. Fill the Water Tank with 1.4 L (6 cups) vinegar and 1.4 L (6 cups) cool water.
3. Press the “Clean” button. Then press the Brew/Cancel button to begin the Clean cycle.
   After the Clean cycle ends (approximately 30 minutes), 3 beeps will sound, and the “Clean” indicator will turn off.
4. Run at least 2 fresh, cool water-only cycles after the Clean cycle is complete.NOTE: The Coffee Maker should be run through a complete Clean cycle using a full Water Tank of the descaling solution.

TROUBLESHOOTING

 WARNING

Electrical Shock Hazard

Plug into a grounded 3-prong outlet.

Do not remove the ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

If the problem is not due to one of the above items, see the “Warranty and Service” section.

NOTE: Do not return the Coffee Maker to the retailer. Retailers do not provide service.

WARRANTY AND SERVICE

KITCHENAID COFFEE MAKER WARRANTY FOR THE 50 UNITED STATES, THE DISTRICT OF COLUMBIA, PUERTO RICO, AND CANADA

This warranty extends to the purchaser and any succeeding owner of the Coffee Maker operated in the 50 United States, the District of Columbia, Puerto Rico, and Canada.

DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES

IMPLIED WARRANTIES, INCLUDING TO THE EXTENT APPLICABLE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE EXCLUDED TO THE EXTENT LEGALLY PERMISSIBLE. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO ONE YEAR, OR  THE SHORTEST PERIOD ALLOWED BY LAW. SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS OR EXCLUSIONS ON HOW LONG AN IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

IF THIS PRODUCT FAILS TO WORK AS WARRANTED, THE CUSTOMER’S SOLE AND EXCLUSIVE REMEDY SHALL BE REPAIR OR REPLACEMENT ACCORDING TO THE TERMS OF THIS LIMITED WARRANTY. KITCHENAID AND KITCHENAID CANADA DO NOT ASSUME ANY RESPONSIBILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state or province to province.

HASSLE-FREE REPLACEMENT WARRANTY—50 UNITED STATES, DISTRICT OF COLUMBIA, AND PUERTO RICO

We’re so confident the quality of our products meets the exacting standards of KitchenAid that, if your Coffee Maker should fail within the first year of ownership, KitchenAid will arrange to deliver an identical or comparable replacement to your door free of charge and arrange to have your original Coffee Maker returned to us. Your replacement unit will also be covered by our one-year limited warranty.

If your Coffee Maker should fail within the first year of ownership, simply call our toll-free Customer Experience Center at 1-800-541-6390 Monday through Friday. Please have your original sales receipt available when you call. Proof of purchase will be required to initiate the claim. Give the consultant your complete shipping address (no P.O. Box numbers, please).

When you receive your replacement Coffee Maker, use the carton, packing materials, and prepaid shipping label to pack up your original Coffee Maker and send it back to KitchenAid.

HASSLE-FREE REPLACEMENT WARRANTY—CANADA

We’re so confident the quality of our products meets the exacting standards of the KitchenAid brand that, if your Coffee Maker should fail within the first year of ownership, we will replace your Coffee Maker with an identical or comparable replacement. Your replacement unit will also be covered by our one-year limited warranty.

If your Coffee Maker should fail within the first year of ownership, simply call our toll-free Customer Experience Center at 1-800-807-6777 Monday through Friday. Please have your original sales receipt available when you call. Proof of purchase will be required to initiate the claim. Give the consultant your complete shipping address.

When you receive your replacement Coffee Maker, use the carton, packing materials, and prepaid shipping label to pack up your original Coffee Maker and send it back to KitchenAid.

ARRANGING FOR SERVICE AFTER THE WARRANTY EXPIRES, OR ORDERING ACCESSORIES AND REPLACEMENT PARTS

In the United States and Puerto Rico

For service information, or to order accessories or replacement parts, call toll-free at 1-800-541-6390 or write to:
Customer Experience Center,
KitchenAid Small Appliances,
P.O. Box 218, St. Joseph, MI 49085-0218

Outside the United States and Puerto Rico

Consult your local KitchenAid dealer or the store where you purchased the Coffee Maker for information on how to obtain service.

For service information in Canada

Call toll-free 1-800-807-6777.

For service information in Mexico

Call toll-free 01-800-0022-767.

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KitchenAid KCM1209DG Drip Coffee Maker- FAQs