Maytronics Dolphin Nautilus CC Automatic Robotic Pool Cleaner
Robotic Pool Cleaner Mass 11
User Instructions
INTRODUCTION
- Thank you for purchasing a Maytronics Robotic Pool Cleaner. We are sure that your Maytronics Robotic Pool Cleaner will provide you with reliable, convenient, and cost-effective pool cleaning. Its reliable filtration in all pool conditions and active brushing, enhance pool hygiene. Robotic Pool Cleaners by Maytronics deliver advanced cleaning technology, long-lasting performance, and easy maintenance. You and your family will be free to enjoy your swim with full confidence that your pool is completely clean.
SPECIFICATIONS
- Motor protection: IP 68
- Minimum depth: 0.80m / 2.6ft
- Maximum depth: 5m / 16.4ft
POOL CLEANER PARTS
- Robotic Pool Cleaner Model Mass 11
- Power supply unit
- Filtration -options
USING THE POOL CLEANER
Setup
Before using the Pool Cleaner for the first time, perform the following steps:
- Position the power supply so that it is approximately in the middle of the long side of the pool at a distance of 3m /10ft.
- Unwind the cable and stretch it out completely so that it has no kinks
- Attach the floating cable to the power supply by inserting it with the notch on the connector (1), lined up with the groove in the socket on the power supply, and turning clockwise (2)
- Plug in the power supply and leave it in the OFF position.
Putting the Pool Cleaner into the pool
- Put the Pool Cleaner into the pool. Release the Pool Cleaner and let it sink to the floor of the pool. Make sure that the floating cable is free of any obstructions
- Turn the power supply ON. The Pool Cleaner will now operate until it has reached the end of the cleaning cycle.
Removing the Pool Cleaner from the pool
- Turn OFF and unplug the power supply.
- Using the floating cable, bring the Pool Cleaner to the pool’s edge. Using the handle, remove the Pool Cleaner from the pool.
- Place the Pool Cleaner on the edge of the pool and let the water drain out.
CLEANING THE FILTER BASKET
- CAUTION
- Make sure the power supply is switched off and unplugged. It is highly recommended to clean the filter basket after each cleaning cycle.
- Note: Do not let the filter basket dry out before cleaning.
- Cleaning after use – removing and cleaning the filter basket
- Open the filter cover
- Upon opening the filter cover, the handle will lift independently
- Lift up the basket.
- Open the latch to release the bottom lid to remove the debris.
- Clean the filter basket with a hose
Periodic cleaning – recommended at least once a month
Dismantle the 2 ultra-fine filter panels of the basket, according to the following steps:
- Dismantle the 2 panels using your thumbs
- Clean the filter panels with a hose
- Assemble the filter panels
CLEANING THE NET CANISTER
Cleaning after use – removing and cleaning the net canister
- Open the filter cover
- Lift up the net canister
- Clean the net canister with a hose
CLEANING THE IMPELLER
Clean the debris trapped in the impeller opening, according to the following steps:
- If the debris is not reachable follow the next steps
OFF-SEASON STORAGE
If the Pool Cleaner will not be in use for an extended period of time, perform the following storage steps:
- Make sure that no water is left in the Pool Cleaner
- Thoroughly clean the filter basket and panels/canister and insert them in place
- Roll up the cable so that it has no kinks
- Store the Pool Cleaner in a protected area out of direct sun/rain/frost, at a temperature of between 5°-45°C / 41°-113°F
TROUBLESHOOTING
| Symptom | Possible reason | Corrective action |
| The power supply or its switch led is not working. | • No voltage in the power socket in the wall. • The power supply is not switched ON. • The power cable is not well connected to the power supply inlet. | • Check that there is voltage in the power socket in the wall. • Check that the power supply is plugged in and turned ON. • Check that the power cable is securely connected all the way to the power supply. • Turn the power supply off. Wait 30 seconds then turn it back on. |
| The Pool Cleaner does not move. | • The floating cable is not well connected to the power supply outlet. • An obstacle blocks the impeller, tracks, or wheels. | • Check that the floating cable is securely connected all the way to the power supply. • Unplug the power supply. Open the impeller cover and check that nothing is trapped in the impeller. Verify that nothing blocks the tracks or wheels. |
| The Pool Cleaner is moving in circles. | • Clogged filter basket/canister. • Debris stuck in the impeller-house or impeller-cover. • Power supply incorrectly positioned.
• Algae or pool water is out of Spec. | • Clean the filter basket/canister. • Remove debris stuck in the impeller house or impeller cover (according to the drawings). • Place the power supply in a position so that the Pool Cleaner can freely reach all the pool area. • Correct pool and water conditions. |
| The Pool Cleaner does not turn or moves in one direction only. | • Debris stuck in the impeller-house or impeller-cover. | • Remove debris stuck in the impeller house or impeller cover (according to the drawings). |
| The Pool Cleaner moves but does not clean the pool. | • Clogged filter basket/canister. • Debris stuck in the impeller-house or impeller-cover. | • Clean the filter basket/canister. • Remove debris stuck in the impeller house or impeller cover (according to the drawings). |
| The Pool Cleaner cleans only part of the pool. | • Power supply incorrectly positioned.
• Not enough floating is released for the correct operation of the Pool Cleaner. | • Place the power supply in a position so that the Pool Cleaner can freely reach the pool area. • Check that there is enough slack in the floating cable for the Pool Cleaner to reach all of the pool. • Clean the filter basket/canister. |
| The floating cable has kinks. | • Clogged filter basket/canister. • Debris stuck in the impeller-house or impeller-cover. | • Clean the filter basket/canister. • Remove debris stuck in the impeller house or impeller cover (according to the drawings). • To remove the kinks, stretch the floating cable out completely and let it sit for at least a day in the sun. |
| The Pool Cleaner doesn’t climb the walls. | • Clogged filter basket/canister. • Algae on walls. • Unsuitable pH level.
• Debris stuck in the impeller-house or impeller-cover. | • Clean the filter basket/canister. • Check the level of the chemicals in the water. Improper levels may allow the growth of algae making the walls slippery. If so, adjust the levels and scrub the walls. • Remove debris stuck in the impeller house or impeller cover (according to the drawings). |
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Maytronics Dolphin Nautilus CC Automatic Robotic Pool Cleaner-FAQs
Why does my Dolphin pool cleaner keep shutting off?
If your Dolphin stops after a short movement, it may be due to an obstruction in the drive system or around the impeller. Unplug the cleaner and inspect the impeller, tracks, and brushes for debris.
How is a robotic pool cleaner powered?
Robotic pool cleaners operate using a power supply or built-in battery, allowing them to clean the pool floor, walls, and waterline. Many models include timer functions and adjustable cleaning modes.
What does a blinking blue light on my Maytronics Dolphin mean?
1. Flashing blue light: The device is waiting for a Bluetooth connection.
2. Steady blue light: The device is successfully connected via Bluetooth.
Why isn’t my Dolphin Nautilus moving?
Check the impeller and drive system for debris. Also, make sure the cable is not tangled and is long enough for full pool coverage. Try manually rotating the brushes to check for blockages.
Can I leave my robotic pool cleaner in the water?
Leaving the cleaner in water for extended periods may cause increased wear and tear. Additionally, strong pool currents and chemical treatments like chlorine can affect the plastic components.
How does a robotic pool cleaner move?
Pool cleaners use suction, drive motors, and programmed navigation algorithms to move around the pool. Some models connect to the pool’s pump, while others use built-in smart navigation for optimal coverage.
How does the Dolphin pool robot navigate the pool?
Dolphin robots use CleverClean™ technology, an advanced navigation algorithm that ensures efficient pool coverage. If the model includes a climbing feature, it will also clean the walls and waterline.
What do the 1, 2, and 3 settings on my Dolphin mean?
1. Setting 1: Runs every day (7 cycles per week).
2. Setting 2: Runs every other day (3 cycles per week).
3. Setting 3: Runs every three days (2 cycles per week).
Why does my Dolphin cleaner run for a few seconds and then shut off?
This may be due to debris blocking the impeller. Unplug the cleaner, open the impeller compartment, remove any debris, and reassemble it using a Phillips screwdriver.
What does a blinking blue battery light mean?
A blinking blue light often indicates a power issue. It may mean the battery is low and needs charging, or it could signal a problem with the power supply. If the light does not stop blinking, refer to the user manual for troubleshooting.