Moen 87912SRS Arc Pulldown Kitchen Faucet User Guide

Moen 87912SRS Arc Pulldown Kitchen Faucet

Parts List

• A. Installation Tool
• B. Gasket
• C. Product I
• D. Mounting Bracket
• E. Mounting Nut
• F. Hose Weight
• G. Faucet Body
• H. Screen/O-ring
• I. Spray Wand
• J. Outlet Hose
• K. Pulldown Hose
• K1. Pulldown Hose Weight Indicator Mark
• L. Deck Plate
• M. Deck Plate Gasket

INS10205E – 06/20

For Single Hole Applications:

1. Use Gasket (B) only. Place the gasket (B) on top of the sink.
2. Insert faucet.

For 3 Hole Applications:

1. Place Deck Plate Gasket (M) onto Deck Plate (L).
2. Firmly snap the Deck Plate Gasket onto the Deck Plate.
3. Place the Deck Plate on the mounting surface and install the Faucet Body (A) in the hole on the sink.

• Push the Mounting Bracket (D) through the shank. Fasten the Mounting Nut (E) onto the shank.
• Use Installation Tool (A) and a screwdriver as shown to tighten the Mounting Nut (E).
• Install Pulldown Hose (K) through the front of the spout.
• From below deck, remove the plastic cap and discard it from the Pulldown Hose (K).
• Install Pulldown Hose (K) to Outlet Hose (J).
• Push in as far as possible until a “click” is heard. Tug downward to test engagement.
• IMPORTANT – Locate Hose Weight Locator Mark K1 on Pulldown Hose (K). Install Hose Weight (F) just above the start of the loop curvature in the hose on the same side of the hose as the locator mark. Channel Locks may be useful to securely clamp the Hose Weight (F).

ATTENTION

For the best performance of your new pullout faucet, Moen recommends the following:

• Maintain 8″ x 8″ (20 cm x 20 cm) clear area for the hose and weight to travel, free of any movable items, including bottles, cleaning supplies, etc. See illustration.
• Periodically check to be sure no obstructions have entered this clear zone, and the hose weight slides freely.
• Attach flexible supply lines to shut-off valves.
• Tighten with a wrench.
• Attach the Product Identification Label (C) in a conspicuous location, such as on an inlet supply line. Turn the water supply line valves on and check for leaks.
• Pull the lever away from the faucet to turn it on the faucet.
• Move the handle towards you and away from you for 15 seconds. Turn the handle off to stop the water flow.
• Discard protective cap from Spray Wand (I).
• Ensure that the Screen and O-ring (H) are in the inlet of the Spray Wand (I).
• Thread Spray Wand (I) onto Pulldown Hose (K) assembly.
• Using pliers, make a 1/8 turn. Do not overtighten.
• Remove the installation clip if the faucet’s wand contains this clip. Note: Only specific models require the removal of this clip. Otherwise, this step can be ignored. Save the clip for easier disassembly in the future.

Optional soap dispenser – Not included with all models

Parts List

• N. Soap Dispenser/Pump
• O. Straw
• P. Soap Dispenser Base
• Q. Gasket
• R. Mounting Nut
• S. Bottle
• Put the Soap Dispenser Base (P) through the Gasket (Q) and into the sink hole.
• Thread Mounting Nut (R) onto Soap Dispenser Base (P).
• Tighten by hand.
• Thread the bottle (S) onto the Soap Dispenser Base (P). Tighten by hand. Fill with preferred liquid soap from the above sink.
• Assemble Straw (O) onto Soap Dispenser/Pump (N).
• Insert Soap Dispenser/Pump (N) into the Soap Dispenser Base (P) as shown.
• Finished installation.

Troubleshooting

• Unscrew the Spray Wand (I) assembly.
• Remove the O-ring and Screen (H).
• Clean the screen (H) as shown by rinsing it for a few seconds to remove any possible debris. Turn off the water before reinstalling the screen and O-ring.
• Reinstall the O-ring and Screen (H) into the Spray Wand (I).
• Reattach Spray Wand (I) to Pulldown Hose (K) and tighten.
• Turn on the faucet to see if the flow has improved. Repeat steps B through D if necessary.
• Using pliers, make a 1/8 turn. Do not overtighten.

Moen Limited Lifetime Warranty

Moen products have been manufactured under the highest standards of quality and workmanship. Moen warrants to the original consumer purchaser for as long as the original consumer purchaser owns their home (the “Warranty Period” for homeowners), that this faucet will be leak- and drip-free during normal use and all parts and finishes of this faucet will be free from defects in material and manufacturing workmanship. All other purchasers (including purchasers for industrial, commercial, and business use) are warranted for a period of 5 years from the original date of purchase (the “Warranty Period” for non-homeowners).

If this faucet should ever develop a leak or drip during the Warranty Period, Moen will, FREE OF CHARGE, provide the parts necessary to put the faucet back in good working condition and will replace FREE OF CHARGE any part or finish that proves defective in material and manufacturing workmanship, under normal installation, use, and service. Replacement parts may be obtained by calling 1-800-289-6636 (Canada 1-800-465-6130) or by writing to the address shown.

Proof of purchase (original sales receipt) from the original consumer purchaser must accompany all warranty claims. Defects or damage caused by the use of other than genuine Moen parts is not covered by this warranty. This warranty applies only to faucets purchased after December 1995 and shall be effective from the date of purchase as shown on the purchaser’s receipt.

This warranty is extensive in that it covers the replacement of all defective parts and finishes. However, damage due to installation error, product abuse, product misuse, or use of cleaners containing abrasives, alcohol, or other organic solvents, whether performed by a contractor, service company, or yourself, is excluded from this warranty. Moen will not be responsible for labor charges and/or damage incurred in installation, repair, or replacement, nor for any indirect, incidental, or consequential damages, losses, injury, or costs of any nature relating to this faucet.

Except as provided by law, this warranty is instead of and excludes all other warranties, conditions, and guarantees, whether expressed or implied, statutory or otherwise, including without restriction those of merchantability or of fitness for use. Some states, provinces, and nations do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state, province to province, nation to nation. Moen will advise you of the procedure to follow in making warranty claims. Simply write to Moen Incorporated using the address below. Explain the defect and include proof of purchase and your name, address, area code, and telephone number.

PLEASE CONTACT MOEN FIRST

For Installation Help, Missing or Replacement Parts

(USA)
1-800-BUY-MOEN (1-800-289-6636)
WWW.MOEN.COM

(Canada)
1-800-465-6130
WWW.MOEN.CA

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Moen 87912SRS Arc Pulldown Kitchen Faucet-FAQs