Ninja GR101 Griddle and Indoor Grill User Manual

Ninja GR101 Griddle and Indoor Grill

IMPORTANT SAFETY INSTRUCTIONS

1. To eliminate a choking hazard for young children, discard all packaging materials immediately upon unpacking.
2. This appliance can be used by persons with reduced physical, sensory, or mental capabilities or a lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved.
3. Keep the appliance and its cord out of reach of children. DO NOT allow children to play with or use the appliance. Close supervision is necessary when used near children.
4. This appliance is for household use only. DO NOT use this appliance for anything other than its intended use. DO NOT use in moving vehicles or boats. DO NOT use outdoors. Misuse may cause injury.
5. To reduce the risk of fire, DO NOT place on or near a hot gas or electric burner or in a heated oven.
6. Ensure the surface is level, clean, and dry. DO NOT place the appliance near the edge of a countertop during operation.
7. ALWAYS ensure the appliance is properly assembled before use.
8. When using this appliance, provide at least 6 inches (15 cm) of space above and on all sides for air circulation.
9. DO NOT use an extension cord. A short power-supply cord is used to reduce the risk of children grabbing the cord or becoming entangled and to reduce the risk of people tripping over a longer cord.
10. NEVER connect this appliance to an external timer switch or separate remote-control system.
11. To protect against electrical shock, DO NOT immerse the cord, plugs, or main unit housing in water or other liquids.
12. DO NOT use the appliance if there is damage to the power cord or plug. Regularly inspect the appliance and power cord. If the appliance malfunctions or has been damaged in any way, immediately stop use and call Customer Service.
13. NEVER use a socket below the worktop surface.
14. DO NOT place the appliance and let the cord hang over the edges of tables, worktops, or touch hot surfaces.
15. Only use recommended accessories included with this appliance or authorised by SharkNinja. The use of accessories or attachments not recommended by SharkNinja may cause a risk of fire or injury.
16. Before placing any accessory on the grill, ensure they are clean and dry.
17. DO NOT move the appliance when in use or when hot oils and hot liquids are in the product.
18. DO NOT touch hot surfaces. Appliance surfaces are hot during and after operation. To prevent burns or personal injury, ALWAYS use protective hot pads or insulated oven gloves and use available handles and knobs.
19. DO NOT touch accessories during or immediately after cooking. The grill plates become extremely hot during the cooking process. Avoid physical contact while removing these from the appliance. To prevent burns or personal injury, ALWAYS use care when using the product. Recommend the use of long-handled utensils and protective hot pads or insulated oven gloves.
20. DO NOT use this appliance for deep-frying.
21. To prevent possible illness, ALWAYS use a food thermometer to check that your food is cooked to the recommended temperatures.
22. Should a grease fire occur or the unit emit black smoke, unplug immediately. Wait for smoking to stop before removing any cooking accessories.
23. Please refer to the Cleaning & Maintenance section for regular maintenance of the appliance.
24. To disconnect, turn the unit to “OFF,” then unplug from the socket when not in use and before cleaning.
25. Allow to cool before cleaning, disassembling, putting in or taking off parts, or storing.
26. DO NOT clean with metal scouring pads. Pieces can break off the pad and touch electrical parts, creating a risk of electric shock.
27. The supply cord cannot be replaced. If the cord is damaged, the appliance should be responsibly disposed of as electronic waste.
28. Please check online at ninjakitchen.co.uk for the most up-to-date version of this instruction booklet.
29. Cleaning and maintenance shall not be done by children.

GETTING TO KNOW THE NINJA SIZZLE GRILL AND FLAT PLATE

To order replacement or additional parts and accessories, visit ninjakitchen.co.uk.

BEFORE FIRST USE

1. Remove and discard any packaging material, stickers, and tape from the unit.
2. Remove all accessories from the package and carefully read the manual before use. Please pay particular attention to operational instructions, warnings, and important safeguards to avoid any injury or property damage.
3. Wash the grill and flat plate with hot, soapy water and dry thoroughly. NEVER submerge the main unit in water.
4. We recommend turning the unit on and running it at 260°C for 10 minutes without adding food. Make sure the area is well ventilated. This removes any packaging residue and odour traces that may be present. This is completely safe and not detrimental to the performance of the grill.

HOW TO HAVE A LOW SMOKE EXPERIENCE

Always use the recommended grill settings. Our chef-designed temperature settings maximise grill flavours and textures while minimising smoke.

Applying oil to food or the grill, or a flat plate, can improve nonstick performance during cooking. We recommend using oils with high smoke points. For best results, Sunflower, Refined Coconut, Avocado, Vegetable, or Rapeseed oils are recommended. Olive oil, butter, margarine, or aerosol cooking sprays are NOT recommended.

COOKING WITH THE NINJA SIZZLE GRILL AND FLAT PLATE

1. To install the grill or flat plate, position it over the base with the grease trap toward the front. Place the plate down, ensuring the sides align with the exterior of the base.
2. Make sure the unit is plugged in, then turn the dial to the desired temperature. The power indicator light will illuminate.
3. Allow the grill to preheat with the lid closed for 7 minutes before cooking.
4. When the preheat is complete, open the lid and place the ingredients on the grill plate.
5. Once ingredients are cooked to satisfaction, remove from the grill and turn the dial until it clicks into the “OFF” position. The power indicator light will turn off.
6. To remove the grill or flat plate for cleaning, ensure the dial is in the “OFF” position, and the unit is unplugged and has had sufficient time to cool. Open the lid and lift the cooking plate straight up by grabbing the vertical walls along the edge of the cooking surface.

CLEANING YOUR GRILL AND FLAT PLATE

The unit should be cleaned thoroughly after each use. Always let the appliance cool before cleaning.

1. Unplug the unit from the socket before cleaning. Keep the lid open after removing your food to allow the unit to cool quickly.
2. To prolong the nonstick coating of the grill and flat plate, we recommend handwashing in warm, soapy water, then air or towel-drying all parts. We don’t recommend putting the grill and flat plate in the dishwasher. The splatter lid is dishwasher safe.
3. If food residue or grease is stuck on the grill, flat plate, splatter lid, or any other removable part, soak it in warm, soapy water before cleaning.
4. To clean around the heating element of the grill, use a damp, soapy cloth, then wipe with a clean, damp cloth and dry thoroughly. NOTE: NEVER use abrasive tools or cleaners. NEVER immerse the main unit in water or any other liquid. Do not place in dishwasher.

TROUBLESHOOTING GUIDE

Why is the unit emitting smoke?

When using the grill, always select the recommended temperature. Recommended temperatures can be found in the Quick Start Guide. Make sure the splatter lid is down.

INSTALLING AND REMOVING THE SPLATTER LID

1. After allowing the unit to cool, remove the lid by opening it until it is approximately vertical (Figure 1). Then lift the lid straight up out of the hinge base.
2. To install the lid, hold it vertically with the handle facing up and the hinge pivoting over the hinge base (Figure 2). Ensure that the flat sections of the hinge pivots are oriented vertically (Figure 3). Lower the lid hinge pivots into the hinge base, then close the lid.

ACCESSORIES FOR PURCHASE

We offer a suite of custom-made accessories for your Ninja Sizzle Grill and Flat Plate. Visit ninjakitchen.co.uk to expand your capabilities and take your cooking to the next level.

MANUFACTURER’S GUARANTEE

The Ninja 2 Year Guarantee

When a consumer buys a product in the UK, they get the benefit of legal rights relating to the quality of the product (your “legal rights”). You can enforce your legal rights against your retailer, including Ninja, if you bought your Ninja kitchen appliance from ninjakitchen.co.uk. However, at Ninja we are so confident about the quality of our products that we give the owner an additional, free parts and labour manufacturer’s guarantee of up to 2 years. The guarantee it comes with is an important consideration and reflects how much confidence the manufacturer has in its product and manufacturing quality. The manufacturer’s guarantee does not affect your legal rights.

How long are new Ninja machines guaranteed for?

Our manufacturer’s guarantee lasts for one year from the date of purchase as standard, or for two years if you register your purchase with us within 28 days.

How do I register my Ninja guarantee?

If you have purchased your Ninja kitchen appliance directly from ninjakitchen.co.uk, your guarantee is registered automatically. If you bought it from anywhere else in the UK, you can register your guarantee online within 28 days of purchase.

• To register online, please visit www.ninjakitchen.co.uk/register-guarantee or scan the QR code on the back cover.
• Keep a note of the date you purchased the machine.

IMPORTANT:

• Keep your receipt if you bought your Ninja kitchen appliance from anywhere except ninjakitchen.co.uk. You will need it to claim under your guarantee.
• The free Ninja guarantee only applies in the UK.

What are the benefits of registering for my free Ninja guarantee?

When you register your guarantee, you will get an extra year of cover. We’ll also have your details to hand if we ever need to get in touch. If you further agree to receive communications from us, you can also receive tips and advice on how to get the best out of your Ninja kitchen appliance and hear the latest news about new Ninja technology and launches.

What is covered by the free Ninja guarantee?

Repair or replacement (at Ninja’s discretion) of your Ninja machine, including all parts and labour.

What is not covered by the free Ninja guarantee?

• Normal wear and tear.
• Accidental damage or faults caused by negligent use or care, misuse, neglect, careless operation, or handling of the Ninja kitchen appliance, which is not in accordance with the Ninja Operating Manual supplied with your machine.
• Damage caused by the use of the Ninja kitchen appliance for anything other than normal domestic household purposes.
• Damage caused by the use of parts not assembled or installed in accordance with the operating instructions.
• Damage caused by the use of parts and accessories that are not Ninja Genuine Components.
• Faulty installation (except where installed by Ninja).
• Repairs or alterations carried out by parties other than Ninja or its agents.

How can I claim under the free Ninja guarantee?

Contact our customer service helpline on 0800 862 0453. For service hours, please visit our website under ‘Contact Us’. It’s free to call, and you’ll be put straight through to a Ninja representative. You’ll also find online support at https://support.ninjakitchen.co.uk/. The Ninja representative will go through some troubleshooting with you, and if we conclude that the item has failed, we will send you a replacement part or a returns label to send the defective item back to us free of charge.

When you have delivered the defective product to us, we will send you a replacement. Please remember that the item will need to be boxed when you return it to us. It can be any suitable box; it does not have to be the original packaging.

Where can I buy genuine Ninja spares and accessories?

Ninja spares and accessories are developed by the same engineers who developed your Ninja kitchen appliance. You’ll find a full range of Ninja spares, replacement parts, and accessories for all Ninja machines at www.ninjakitchen.co.uk. Please remember that damage caused by the use of non-Ninja spares may not be covered under your guarantee.

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Ninja GR101 Griddle and Indoor Grill-FAQs