PetSafe PFD00-14574 Healthy Pet Simply Feed
IMPORTANT SAFETY INFORMATION
- Do NOT immerse the control panel in water. The base unit should NOT be submerged in water at any time, as this may damage electronic components.
- Do NOT place anything on top of the pet feeder. The unit starts automatically. Keep clear.
- Dispose of all packaging materials properly. Some items may be packed in polybags; these bags could cause suffocation; keep away from children and pets.
- Do NOT allow small children to play with, in, or around the pet feeder.
- To reduce the risk of injury, close supervision is necessary when an appliance is used by or near children.
- Intended for use with dogs or cats only.
- Do NOT use this pet feeder with puppies, kittens, dogs, or cats not able to reach the food tray or with any physical disability.
- Do NOT use outdoors. FOR INDOOR HOUSEHOLD USE ONLY. Check the operation frequently to be sure the pet feeder is dispensing properly.
- For dry food use only.
- DO NOT use wet, canned, or moist food.
- The pet feeder should be placed on a level surface.
- Before leaving for an extended time, always replace batteries with new batteries.
- Do NOT place any foreign object in the pet feeder.
- Do NOT disassemble the pet feeder other than the components as instructed in this operating guide.
- To protect against electric shock, if using a power cord, do not place the power cord or plug in water or other liquids.
- Only use attachments recommended or sold by the manufacturer.
Components
Automatic Feeder
Operating Guide
Bowl Holder
Stainless steel bowl
How the System Works
With its stylish and advanced design, the Healthy Pet Simply Feed™ gives you peace of mind knowing your pet is fed the right portion at the right time, whether you are home or away—all while complementing your home décor. Using an innovative conveyor, the Healthy Pet Simply Feed™ consistently controls the food dispensed for your pet, per the portion and schedule you set. Setup is quick with the dog or cat feeding schedules, with preset meal portions dispensed twice a day. The user option allows you to customize your feeding schedule for up to 12 meals each day, giving you the best way to manage your pet’s feeding routine. This is especially useful if specialized, smaller portions are required more frequently each day. Fewer refills are needed with the 24-cup capacity hopper, which is translucent for monitoring the food level. Additionally, the unique Slow Feed option is a perfect solution to help with a pet that gulps or eats too fast by slowly dispensing each meal. A scheduled meal can easily be dispensed at the touch of a button with the Immediate Feed option. The Pause Feed option temporarily stops the feeder from dispensing food until the pause is removed. This is useful if you want to skip a meal or if going away with your pet for a few days. Programming is easy using the LCD screen and 5-Button Navigation. Ideally, through collaboration with your veterinarian on portions and feeding frequency, the Healthy Pet Simply Feed™ aids you with your pet’s
proper weight management by providing a consistent, portion-controlled feeding routine for a healthier, happier pet!
Features, Controls, and Indicators
Key Definitions
- 5-Button Navigation: A Group of 5 buttons on the control panel with the up arrow key, down arrow key, left arrow key, right arrow key, and enter/select key used to navigate the LCD screen to program the feeder.
- Battery Compartment: Located on the bottom of the feeder hopper base and holds 4 D-cell alkaline batteries.
- Battery Cover: Covers and protects the battery compartment.
- Bowl Holder: Removable plastic piece that attaches to the feeder hopper base and is used to hold the stainless steel bowl in place.
- Button Lock: The 5-Button Navigation automatically locks after 2 minutes of inactivity, and the lock icon appears on the LCD screen.
- Cat Mode: Default feeding schedule for a cat. Feeder is automatically scheduled to two 1/4-cup (59 ml) meals per day at 8 am (08:00) and 5 pm (17:00).
- Control Panel: Area on the front of the feeder with the 5-Button Navigation and LCD screen.
- Battery Cover: Covers and protects the battery compartment.
- Conveyor: Moves food through the hopper at 1/8-cup increments and dispenses food through the food chute into the stainless steel bowl.
- Dog Mode: Default feeding schedule for a dog. Feeder is automatically scheduled to two 2-cup (473 ml) meals per day at 8 am (08:00) and 5 pm (17:00).
- Food Chute: Opening in the hopper base and conveyor where food passes through and dispenses into a stainless steel bowl.
- Food Grade: Material approved to come in direct contact with food without harming the food or changing the color, odor, or taste.
- Hopper: Holds dry or semi-moist pet food with a 24-cup capacity.
- Hopper Base: Holds hopper and bowl. The main part of the feeder with the control panel.
- Hopper Lid: Fits on top of the hopper to cover the pet food.
- Hopper Release Button: Allows the hopper to be removed for cleaning.
- Immediate Feed Mode: Allows the next scheduled meal to be dispensed using the 5-Button Navigation.
- LCD Screen: Liquid crystal display screen to visually display text and images to easily program the pet feeder. Located in the control panel on the hopper base.
- Meal Number: Indicates which meal is being programmed. Up to 12 meals can be scheduled.
- Meal Size: Indicates the portion for the meal being programmed or the portion for the next scheduled meal. Can be set to cups if using 12-hour time format or milliliters if using 24-hour time format. Minimum meal size is 1/8-cup (30 ml) and maximum meal size is 4-cups (946 ml).
- Pause Feed Mode: Allows the feeding schedule to be temporarily stopped without the need to reprogram or disable power. No food will be dispensed until the pause is removed. Picks up as programmed with the next scheduled meal when the pause is removed.
- Power Connector: For connecting the pet feeder to the power adapter (sold separately).
- Serial Number: Unique identification number assigned to each pet feeder during
manufacturing and is located inside the battery compartment. - Slow Feed Mode: Slows down the rate conveyor dispenses food into the bowl. Each scheduled meal is slowly dispensed over 15 minutes. This is useful for a pet that gulps or eats too quickly, causing them to get sick. If Slow Feed is set, it applies to all scheduled meals.
- Stainless Steel Bowl: Catches dry pet food when dispensed from the feeder food chute with a 5-cup capacity.
- Time Indicator: Displays the current time or the time of the next scheduled meal. Can be set to 12-hour or 24-hour format.
Icon and Button Quick Guides
5-BUTTON NAVIGATION QUICK GUIDE
Specifications
Programming
- Three feeding schedule options available:
- Dog -Feeder is preset to (2) 2-cup (473 ml) meals per day at 8 am (08:00) and 5 pm (17:00),
- Cat -Feeder is preset to (2) 1/4-cup (59 ml) meals per day at 8 am (08:00) and 5 pm (17:00),
- User -allows the feeding schedule to be customized by setting the number of meals, meal times, and meal sizes.
- Up to 12 meal times can be set each day (every 24 hours) within 15-minute increments.
- Meal portions are adjustable from 1/8-cup up to 4-cups (30 ml up to 946 ml), in 1/8-cup (30 ml) increments.
- Slow Feed Mode – slowly dispenses the scheduled food portion over 15 minutes to help prevent the pet from gulping or eating too fast.
- Immediate Feed – dispenses the next scheduled meal with the touch of a button using the 5-Button Navigation. Programming then picks up with a scheduled meal after the meal is dispensed.
- Pause Feed Mode – temporarily stops the feeding schedule and will not dispense food until the pause is removed. When paused is removed it picks up with the next scheduled feeding.
Food Types
- Use only dry or semi-moist dog or cat food.
- Do NOT use canned, wet, or moist dog or cat food.
Capacity
- Hopper holds approximately 24 cups of dry or semi-moist food.
- Bowl holds up to 5 cups of dry or semi-moist pet food.
- Conveyor dispensing capacity is 1/8-cup (30 ml) increments.
Power
- Requires 4 D-cell alkaline batteries. Batteries NOT included.
- Estimated battery life is 1 year.
- Optional power adapter available (sold separately, see “Replacement Parts & Accessories”, page 20).
OPERATING GUIDE
Prepare and Assemble Feeder 1A.
Remove From Package After removing the feeder from the box and packaging, remove components located inside the feeder hopper. Open the lid by pulling back the finger latch, then lifting the lid using finger grips. Remove all components from packaging.
To Remove Hopper:
Press the hopper release button on the back of the feeder, then lift to remove.
To Remove Conveyor: 
Pull back the red conveyor latch to unlock. Lift to remove.
1C. Assemble Feeder: Before assembling the feeder, make sure all parts are clean and completely dry. DO NOT program or use buttons until the feeder is completely assembled. DO NOT fill with food until instructed in Step 2C.
To Install Batteries:
Push in and lift tabs to remove the battery compartment door on the bottom of the feeder. Install 4 D-cell alkaline batteries into the battery compartment, matching battery
outlines. Replace the battery door.
To Install Conveyor:
Before installing the conveyor, align one lip of the conveyor belt with the alignment arrows on the side of the conveyor housing. Install the conveyor by first aligning the food chute on the conveyor front with the food chute on the front of the hopper base. Lower the back of the conveyor and align it with the gear in the hopper base. Push the red conveyor latch to lock in place.
To Install Hopper:
Align the back food chute on the hopper over the conveyor agitator. Ensure the conveyor agitator is inside the back chute and lower the hopper into the base. Gently push the hopper until the release button snaps into place.
To Install Bowl:
Slide tabs on bowl holder into slots on front of feeder until tabs lock into place. Insert bowl into holder by placing the back of the bowl under the food chute and tilting the front of the bowl forward, sliding under the lip on the holder. Lower the back of the bowl into place.
Initial Setup
2A. Time Setup:
The feeder automatically enters Setup Mode after batteries are installed or power is connected. The LCD will show a blinking 12 to set the time format.
To Set Time:
- After powering the feeder, the LCD will show a blinking 12 for time format setup. Use UP or DOWN buttons to scroll to select 12-hour or 24-hour time format. Press the RIGHT button to set time.
12 Hour Format:
- For the 12-hour format, the screen will show 12:00 AM with the hour field blinking. Use UP or DOWN buttons to scroll through numbers to set the current hour with the current AM or PM. Press the RIGHT button to move to the minute field.
- Use UP or DOWN buttons to scroll through numbers to set the current minute. After the current minute is set, press the RIGHT button to set up the feeding schedule.
Care and Cleaning
The Healthy Pet Simply Feed™ comes apart for easy cleaning. The washable parts are:
Stainless steel bowl, bowl holder, hopper lid, hopper, and conveyor. The stainless steel bowl, bowl holder, hopper lid, and hopper are dishwasher safe. Only clean the conveyor by hand-washing using cool or warm soapy water. These washable parts can be submerged in water. Rinse and let all parts air dry completely before assembling the feeder. DO NOT use hot water, submerge the hopper base in water, or clean the conveyor in an automatic dishwasher.
To Clean Feeder:
- If you have any food in the feeder, press UP and ENTER buttons AT THE SAME TIME to unlock 5-Button Navigation. Next, run the “To Prepare Conveyor with Food” cycle (see page 14) by pressing the ENTER and LEFT buttons AT THE SAME TIME. This will dispense any food remaining in the conveyor and hopper into the bowl. Repeat the “To Prepare Conveyor with Food” until no more food is dispensed or just a few pieces of food are dispensed from the feeder.
- Set the feeder to PAUSE FEED MODE. This keeps the conveyor in sync with the feeding schedule when reassembled.
- Remove the stainless steel bowl from the bowl holder by first lifting the back of the bowl and then the front.
- Remove lid by pulling back finger latch, then lifting up using finger grips (see “Remove From Package” page 10).
- Remove hopper by pressing hopper release button on back of feeder, then lift to remove (see “Clean Removable Parts” page 10).
- Remove the conveyor by pulling back the red conveyor latch to unlock. Lift to remove (see
“Clean Removable Parts” page 10). - Remove the conveyor crumb catcher by gently pressing in the sides and pulling down.
- Remove the bowl holder by releasing one tab on the inside of the feeder base using a fingernail or screwdriver while gently pulling down on the side of the bowl holder from the outside. Release the other tab and pull down the other side of the bowl holder.
- The stainless steel bowl, bowl holder, hopper lid, and hopper are dishwasher safe. The conveyor must only be washed by hand. Submerge the conveyor and crumb catcher in cool or warm soapy water and hand-wash. Use a cleaning brush or toothbrush to clean food debris and residue from the conveyor belt. Rinse and let air dry completely. Stand conveyor upright with front chute on a flat surface for best drying results.
- Make sure all parts are completely dry. Reinstall the crumb catcher on the conveyor.
Reassemble the feeder, ensuring the conveyor is aligned and installed correctly (see
“Assemble Feeder” page 11). - After reassembling, make sure to cancel PAUSE FEED MODE (see “Pause Feed
Mode” page 150. - After refilling with food, make sure to push the ENTER and LEFT buttons AT the SAME TIME to prepare the feeder conveyor to dispense food.
Power Adapter Operation
The Healthy Pet Simply Feed™ is battery-operated, but has a power adapter connection located on the back of the feeder (power adapter sold separately, see “Replacement Parts
and Accessories” page 20). If the power adapter is used to operate the feeder, the batteries function as a backup power source in case of a power loss. When a power adapter is being used as a power source, the power adapter icon will appear at the top of the LCD screen. The conveyor moves and fills each section with food, getting ready for the first scheduled meal.
Troubleshooting
The answers to these questions should help you solve most problems you may have with the pet feeder. If they do not, please contact our Customer Care Center at 1-800-732-2677.
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