Philips T2520 True Wireless Earbuds User Manual

Philips T2520 True Wireless Earbuds

Important safety instructions

Be sure to observe the following guidelines when using your headphones.

• Listen at reasonable volumes for reasonable periods of time.
• Be careful not to adjust the volume continuously upwards as your hearing adapts.
• Do not turn up the volume so high that you can’t hear what’s around you.
• You should use caution or temporarily discontinue use in potentially hazardous situations.
• Excessive sound pressure from headphones and headphones can cause hearing loss.
• Using headphones with both ears covered while driving is not recommended and may be illegal in some areas.
• For your safety, avoid distractions from music or phone calls while in traffic or other potentially dangerous environments.

General information

To avoid damage or malfunction:

CAUTION:

• Do not expose headphones to excessive heat.
• Do not drop your headphones.
• Headphones shall not be exposed to dripping or splashing. (Refer to the IP rating of the specific product)
• Do not allow your headphones to be submerged in water.
• Do not charge your headphones when the connector or socket is wet.
• Do not use any cleaning agents containing alcohol, ammonia, benzene, or abrasives.
• Use a clean, damp cloth to clean your headphones – especially the sound conduits and the microphone holes – regularly and avoid buildup of substances such as sweat or earwax.
• If any sweat or water droplets are left in the sound conduits, air holes, or microphone holes, the sound level will temporarily drop or cut out entirely. This is not a malfunction. Use a soft, damp cloth to dry the headphones thoroughly. Alternatively, remove the earbud tips, turn the sound conduits downwarddand gently tap the headphones about five times on a dry cloth or similar to remove any water collected inside.
• Be sure the headphones are completely dry before charging and using. Avoid using disposable alcohol pads or other substances for cleaning.
• The integrated battery shall not be exposed to excessive heat, such as sunshine, 􀅾rain, or the like.
• Danger of explosion if he battery is incorrectly replaced. Replace only with the same or equivalent type.
• To achieve the specific IP rating, the charging slot cover must be closed.
• Disposal of a battery into 􀅾a re or a hot oven, or mechanically crushing or cutting a battery, can result in an explosion.
• Leaving a battery in an extremely high-temperature environment can result in an explosion or the leakage of flammable liquid or gas.
• A battery subjected to extremely low air pressure may result in an explosion or the leakage of 􀅿ammable liquid or gas.
• Replacement of a battery with an incorrect type risks severely damaging the headphones and the battery (for example, in the case of some lithium battery types).
• If the headset is not used for a long time, the rechargeable battery will begin to lose its charge. To avoid this loss, please fully charge the battery at least once every three months.
• To avoid risk of 􀅾re, the equipment is supplied only by an external power source whose output shall comply with PS1 (with output capacity less than or equal to 15W).

Operating and storage temperatures and humidity

• Store in a place where the temperature is between -20°C (-4°F) and 50°C (122 °F) with up to 90% relative humidity.
• Operate in a place where the temperature is between 0°C (32°F) and 45°C (113 °F) with up to 90% relative humidity.
• Battery life may be shorter in high or low temperature conditions.

Your True wireless headphones

Congratulations on your purchase, and welcome to Philips! To fully benefit from the support that Philips offers, register your product at www.philips.com/support.

With these Philips True wireless headphones, you can:

• Enjoy convenient wireless hands-free calls
• Enjoy and control music wirelessly
• Switch between calls and music

What’s in the box

Other devices

A mobile phone or device (e.g., notebook, tablet, Bluetooth adapters, MP3 players, etc) which supports Bluetooth and is compatible with the headphones.

Overview of your True wireless headphones

1. Multi-function touch (MFT)
2. LED Digital Display
3. USB-C charging slot

Get started

Charge the battery

Note: 

• Before you use your headphones, place them in the charging box and charge the battery for 2 hours for optimum battery capacity and lifetime.
• If the headset is not used for a long time, the rechargeable battery will begin to lose its charge. To avoid this loss, please fully charge the battery at least once every three months.

Charging Box

Plug one end of the USB-C cable into the charging box and the other end into the power source.

Note: 

• The charging box serves as a portable backup battery for charging the headphones. When the charging box is fully charged, it will fully recharge the headphones 2.5 times.
• When the charging box is fully charged, the LED screen will display FU.

Headphones

Take the out the insulating 􀅾lms under the earpiece and place the earpiece back in the charging case, and close the charging box cover.

• The LED indicator on the charging case blinks white.
• Close the charging case and the lid, and the charging case starts charging the earpieces.

Tip:

• Normally, a full charge takes 2 hours (for the headphones or charging box) by USB cable.

How to wear

Select suitable Eartips for optimum fit

Different Eartips cater to different sizes of ears. Choose one for the best fit.

1. Test which Eartips provide you with the best sound and wearing comfort.
2. 3 sizes of Ear Tips are providedlarge, medium, and small.

Insert the headphones

1. Check the left or right orientation of the headphones.
2. Insert the headphones into the ears and twist slightly until a secure fit is achieved.

App download

Scan the QR code/press ‘Download’ button or search ‘Philips Headphones’ in the Apple App Store or Google Play to download the app.

The Philips Headphones App puts you in charge of the music you are listening to. You can customize the sound so that your music and calling experience always best suits your needs.

Pair the headphones with your Bluetooth device for the first time

1. Make sure that the headphones are fully charged and powered off.
2. Open the charging boxand the headphones will be in pairing mode and ready to connect.
3. Turn on the Bluetooth function of your Bluetooth device.
4. Pair the headphones with your Bluetooth device. Refer to the user manual of your Bluetooth device.

Note: 

• After powering on, if the headphones can not find any previously connected Bluetooth device, please put them into pairing mode (press both R & L MFT on the headphones for 5 seconds with both headphones outside the charging case).

The following example shows you how to pair the headphones with your Bluetooth device.

1. Turn on the Bluetooth function of your Bluetooth device, select Philips TAT2520.
2. Enter the headphones’ password “0000” (4 zeros) if prompted. For those devices featuring Bluetooth 3.0 or higher, there is no need to enter a password.

Single earpiece (Mono mode)

Take either the right or left earpiece out of the charging box for Mono use. The earpiece will power on automatically.

Note: 

• Take the second earpiece from the charging box, and they will pair with each other automatically.

Pair the headphones with another Bluetooth device.e

If you want to pair another Bluetooth device with the headphones, just put them into pairing mode (press both R & L MFT on the headphones for 5 seconds at the same time), then discover the second device as per normal pairing.

Note: 

• The headphones store 4 devices in the memory. If you try to pair more than 4 devices, the earliest paired device is replaced by the new one.

Multi-point connection

Pairing

• Pairing the headphones to 2 devices, e.g. mobile phone and a notebook.

Switch between devices

• At any time, you can only listen to music from 1 device. Another device will be for phone calls.
• Pause the audio from 1 device and then start to play the audio on another device.

Note: 

• When streaming audio from Device 1, receiving a call from Device 2 will automatically pause Device 1 playback. And the call will be routed automatically to headphones.
• Ending the call will automatically resume playback from device 1.

Use your headphones

Connect the headphones to your Bluetooth device

1. Turn on the Bluetooth function of your Bluetooth device.
2. Open the charging box cover.
   • The headphones will search for the last connected Bluetooth device and reconnect to it automatically. If the last connected one is not available, the headphones will search and reconnect to the second last connected device.

Tip: 

• If you turn on the Bluetooth function of your Bluetooth device after turning on the headphones, you have to go to the Bluetooth menu of the device and connect the headphones to the device manually.

Note: 

• In some Bluetooth devices, the connection may not be automatic. In this case, you have to go to the Bluetooth menu of your device and connect the headphones to the Bluetooth device manually.

Power on/off

Control ANC (Active Noise Cancelation)

Enable ANC

Different ANC modes can be toggled via double-tapping on the left earpiece.

• ANC function is on in the default setting.
• Touch the MFT twice, and it will turn the ANC function OFF.
• Touch the MFT twice again, and it will change to awareness mode.

Manage your calls and music.

Music control

Note: 

• You will hear a tone that indicates when the volume has reached the maximum level.

Call control

Voice Assistant

Reset the headphones

If you encounter any pairing or connection issues, you can follow the following procedure to reset your headphones to factory default settings.

1. On your Bluetooth device, go to the Bluetooth menu and remove Philips TAT2520 from the device list.
2. Turn off the Bluetooth function of your Bluetooth device.
3. Take out the earpieces from the charging box, tap L or R once, then long touch for 5 seconds to reset the earpieces.
4. Follow the steps in “Use your headphones- connect the headphones to your Bluetooth device.”
5. Pair the headphones with your Bluetooth device, select Philips TAT2520.

If there is no response from the headphones, you can follow the steps below to reset the hardware of your headphones.

• Return the headphones to the charging box and close the lid.
• Re-open the lid and take out the headphones from the box.

Technical data

• Music play time (ANC on): 4 + 10 hours
• Music play time (ANC off): 5.5 + 14 hours
• Charging time: 2 hours
• Lithium-ion battery 40 mAh on each earpiece, Lithium-ion battery 350 mAh on the charging box
• Bluetooth version: 5.4
• Compatible Bluetooth profiles:
  • HFP (Hands-Free Profile)
  • A2DP (Advanced Audio Distribution Profile)
  • AVRCP (Audio Video Remote Control Profile)
• Supported audio codecs: SBC
• Frequency range: 2.402-2.480 GHz
• Transmitter power: ≤10 dBm
• Operating range: Up to 10 meters (33 feet)
• Auto power off
• USB-C port for charging
• Low battery warning: available
• Fast charging time: 15 mins charging gives an hour of playing.

Note: 

• Specifications are subject to change without notice.

Notice

Declaration of conformity

Hereby, TP Vision Europe B.V. declares that the product complies with the essential requirements and other relevant provisions of the RED Directive 2014/53/EU and the UK Radio Equipment Regulations SI 2017 No 1206. You can find the Declaration of Conformity on www.philips.com/support.

Disposal of your old product and battery

Your product is designed and manufactured with high-quality materials and components that can be recycled and reused.

This symbol on a product means that the product is covered by European Directive 2012/19/EU.

This symbol means that the product contains batteries covered by European Regulation (EU) 2023/1542, which cannot be disposed of with normal household waste. Inform yourself about the local separate collection system for electrical and electronic products and batteries. Follow local rules and never dispose of the product and batteries with normal household waste. Correct disposal of old products and batteries helps prevent negative consequences for the environment and human health.

Remove the integrated battery..ry

If there is no collection/recycling system for electronic products in your country, you can protect the environment by removing and recycling the battery before disposing of the headphones.

• Make sure the headphones are disconnected from the charging box before removing the battery.
• Make sure the charging box is disconnected from the USB charging cable before removing the battery.

Compliance with EMF

This product complies with all applicable standards and regulations regarding exposure to electromagnetic fields.

Environmental information

All unnecessary packaging has been omitted.
Your system consists of materials that can be recycled and reused if disassembled by a specialized company.
Please observe the local regulations regarding the disposal of packaging materials, exhausted batteries,  ld equipment.

Notice of compliance

The device complies with the FCC rules, Part 15. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.

FCC rules

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and the receiver
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help

FCC Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.

This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.

Caution: The user is cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Canada:

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation of the device.

CAN ICES-(B)/NMB-(B)

IC Radiation Exposure Statement

This equipment complies with Canada’s radiation exposure limits set forth for uncontrolled environments.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Trademarks

Bluetooth

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc., and any use of such marks by MMD Hong Kong Holding Limited is under license. Other trademarks and trade names are those of their respective owners.

Siri

Siri is a trademark of Apple Inc., registered in the U.S. and other countries.

Google

Google and Google Play are trademarks of Google LLC.

Frequently asked questions

My Bluetooth headphones do not turn on.

• The battery level is low. Charge the headphones.

I cannot pair my Bluetooth headphones with my Bluetooth device.

• The Bluetooth is disabled. Enable the Bluetooth feature on your Bluetooth device and turn on the Bluetooth device before you turn on the headphones.

Pairing does not work.

• Put both headphones o the charging box.
• Make sure you have disabled the Bluetooth function of any previously connected Bluetooth devices.
• On your Bluetooth device, delete “Philips TAT2520” from the Bluetooth list.
• Pair your headphones (see ‘Pair the headphones with your Bluetooth device for the 􀅾first time’ on page 7).

The Bluetooth device cannot 􀅾nd the headphones.

• The headphones may be connected to a previously paired device. Turn off the connected device or move it out of range.
• Pairing may have been reset, or the headphones have been previously paired with another device. Pair the headphones with the Bluetooth device again as described in the user manual. (see ‘Pair the headphones with your Bluetooth device for the first time’ on page 7).

My Bluetooth headphones are connected to a Bluetooth stereo-enabled mobile phone, but music only plays on the mobile phone speaker.

Refer to the user manual of your mobile phone. Select to listen to music through the headphones.

The audio quality is poor, and a crackling noise can be heard.

• The Bluetooth device is out of range. Reduce the distance between your headphones and Bluetooth device, or remove obstacles between them.
• Charge your headphones.

The audio quality is poor when streaming from a mobile phone; it is very slow streaming does not work at all.

• Make sure your mobile phone not only supports (mono) HFP but also supports A2DP and is BT4.0x (or higher) compatible (see ‘Technical data’ on page 11).

Clean your headphones regularly.

• Use a clean, damp cloth to clean your headphones – especially the sound conduits and the microphone holes – regularly and avoid buildup of substances such as sweat or earwax.
• If any sweat or water droplets are left in the sound conduits, air holes,  or microphone holes, the sound level will temporarily drop or cut out entirely.
  This is not a malfunction. Use a soft, damp cloth to dry the headphones thoroughly. Alternatively, remove the earbud tips, turn the sound conduits downand gently tap the headphones about 5 times on a dry cloth or similar to remove any water collected inside.
• Be sure the headphones are completely dry before charging and using. Avoid using disposable alcohol pads or other substances for cleaning.

Charge your headphones regularly.

• If the headphones are not used for a long time, the rechargeable battery will begin to lose its charge. To avoid this loss, please fully charge the battery at least once every three months.

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Philips T2520 True Wireless Earbuds- FAQs