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PowerXL Air Fryer Grill Combo PLUS Owners Manual

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PowerXL Air Fryer Grill Combo PLUS

PowerXL Air Fryer Grill Combo PLUS Owners Manual-prod

Parts & Accessories

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Parts & Accessories

  1. MAIN UNIT: Features sturdy stainless steel construction throughout. Cleans easily with a damp sponge or cloth and a mild detergent. Avoid harsh, abrasive cleaners. NEVER submerge this appliance in water or liquids of any kind.
  2. DOOR HANDLE: Always use the handle and avoid touching the Glass Door. The door may become very hot during the cooking process and can cause injury.
  3. CONTROL PANEL: Contains the Control Buttons and Knobs (see The Control Panel, p. 8).
  4. GLASS DOOR: Sturdy, durable tempered glass keeps heat in and helps ensure even heat distribution to food. NEVER cook with this door in the open position.
  5. DRIP TRAY: Place in the bottom of the appliance just below the heating elements. Never use this appliance without the Drip Tray. The Drip Tray may become full when cooking juicy foods. When the Drip Tray becomes more than half full, empty it.
    To empty the Drip Tray while cooking: While wearing oven mitts, open the door and slowly slide the Drip Tray out of the appliance. Empty the Drip Tray and return it to the appliance. Close the door to finish the cooking cycle.
  6. PIZZA RACK: Use for toasting bread, bagels, and pizzas; baking; grilling; and roasting.
  7. CRISPR TRAY: Use for cooking oil-free fried foods and broiling. Quantity may vary.
  8. BAKING PAN: Used for baking and reheating various foods. Deeper oven-safe pans and dishes may be used in the appliance.
  9. GRILL PLATE: Use for grilling steaks, burgers, veggies, and more.

Adjustable Tray Positions

The Crisper Tray, Pizza Rack, and Grill Plate can be inserted into any of the three positions between the heating elements in the appliance.PowerXL Air Fryer Grill Combo PLUS Owners Manual-2

The Control Panel

  • A. TEMPERATURE/DARKNESS CONTROL KNOB: Use to set the desired cooking temperature. Temperature control range: 200° F–450° F.
  • B. FUNCTION KNOB: Use to set a cooking function. Different cooking functions activate the air frying fan and different heating elements (see Cooking Function Information, p. 12). A cooking function must be set for the cooking process to begin.
  • C. TIME CONTROL KNOB: Use to set the desired cooking time. Time control range: 1–120 minutes. Turn past 20 then to the desired time. The above marking appears near the Time Control knob on the Control Panel. The marking indicates that when setting a cooking time of less than 20 minutes, first set the cooking time to 20 minutes. Then, turn the Time Control Knob to the desired cooking time.

TO TOAST

  1. Use the Temperature/Darkness Control Knob to select your desired darkness
    • Light
    • Medium
    • Medium-Dark
    • Dark
  2. Select Toast/Bagel on the Function Knob.
  3. Turn the Time Control Knob past the 20-minute mark and then back to the toast icon. functions. The timer will sound when the cooking process is complete.

D. POWER LIGHT

When the cooking mode and the timer have been set, the light will turn on. Once the timer has expired, the light will turn off.PowerXL Air Fryer Grill Combo PLUS Owners Manual-3

Using the Accessories

Using the Pizza Rack

  1. Insert the Drip Tray below the bottom heating elements (at the very bottom of the appliance [see Fig. i].PowerXL Air Fryer Grill Combo PLUS Owners Manual-4
  2. Use the markings on the door to choose the shelf position recommended for your recipe. Insert the Pizza Rack into the desired slot (see Fig. ii) and then place your food on the Pizza Rack.PowerXL Air Fryer Grill Combo PLUS Owners Manual-5

Using the Baking Pan

  1. Insert the Drip Tray below the bottom heating elements (at the very bottom of the appliance [see Fig. i].
  2. Use the markings on the door to choose the shelf position recommended for your recipe. Insert the Pizza Rack into the desired slot (see Fig. ii).
  3. Place your food on the Baking Pan. Then, place the Baking Pan on the Pizza Rack (see Fig. iii).PowerXL Air Fryer Grill Combo PLUS Owners Manual-6

Using the Crisper Tray

  1. Insert the Drip Tray below the bottom heating elements (at the very bottom of the appliance [see Fig. i].
  2. Use the markings on the door to choose the shelf position recommended for your recipe. Place food on the Crisper Tray and insert the Tray into the desired slot (see Fig. iv).PowerXL Air Fryer Grill Combo PLUS Owners Manual-7

NOTE: When using the Crisper Tray or Pizza Rack to cook food with a higher moisture content, use the Baking Pan below the Tray or Rack to catch any dripping juices.

Using the Grill Plate

  1. Insert the Drip Tray below the bottom heating elements (at the very bottom of the appliance [see Fig. i]).
  2. Place food on the Grill Plate and insert the Plate into Shelf Position 5 (see Fig. v).PowerXL Air Fryer Grill Combo PLUS Owners Manual-8

NOTE: To prevent spillage, never let grease or oil build up while cooking. It is recommended to drain the grease or oil in a container so the Grill Plate does not overfill.

Accessory Capacities

AccessoryFunctionCapacity
Pizza RackVaries12 lb. (5443 g)
Crisper TrayAir Fry10 lb. (4536 g)
Grill PlateGrill6 4-oz. burgers

Cooking Function Information

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Cooking Function Information

Internal Temperature Meat Chart

Use this chart and a food thermometer to ensure that meat, poultry, seafood, and other cooked foods reach a safe minimum internal temperature.

For maximum food safety, the U.S. Department of Agriculture recommends 165° F for all poultry; 160° F for ground beef, lamb, and pork; and 145° F, with a 3-minute resting period, for all other types of beef, lamb, and pork. Also, review the USDA Food Safety Standards.PowerXL Air Fryer Grill Combo PLUS Owners Manual-11

Instructions for Use

Before First Use

  1. Read all material, warning stickers, and labels.
  2. Remove all packing materials, labels, and stickers.
  3. Hand-washing is recommended. Wash all parts and accessories used in the cooking process with warm, soapy water.
  4. Never wash or submerge the cooking appliance in water. Wipe the inside and outside of the cooking appliance with a clean, moist cloth. Rinse with a warm, moist cloth.
  5. Before cooking food, preheat the appliance for a few minutes to allow the manufacturer’s protective coating of oil to burn off. Wipe the appliance with warm, soapy water and a dishcloth after this burn-in cycle.

Tips

  • Foods that are smaller in size usually require a slightly shorter cooking time than larger ones.
  • Large sizes or quantities of food may require a longer cooking time than smaller sizes or quantities.
  • Flipping or turning food halfway through the cooking process ensures that the food is evenly cooked.
  • Adding a bit of vegetable oil to fresh potatoes is suggested for a crispier result. When adding oil, do so just before cooking and add only a small amount to the potato.
  • Snacks normally cooked in an oven can also be cooked in the PowerXL Air Fryer Grill Plus.
  • Use premade dough to prepare filled snacks quickly and easily. Premade dough also requires a shorter cooking time than homemade dough.
  • A baking tin or oven dish can be placed on the rack inside the PowerXL AirFryer Grill Plus when cooking foods such as cakes or quiches. Using a tin or dish is also recommended when cooking fragile or filled foods.

Instructions

  1. Place the appliance on a stable, level, horizontal, and heat-resistant surface. Ensure that the appliance is used in an area with good air circulation and away from hot surfaces, other objects or appliances, and any combustible materials.
  2. Ensure that the appliance is plugged into a dedicated power outlet.
  3. Insert the Drip Tray below the bottom heating elements (at the very bottom of the appliance).
  4. Select the cooking accessory for your recipe.
  5. Place food to be cooked in an appliance and close the door.
  6. Use the Function Knob to select a cooking function.
  7. Use the Temperature/Darkness Control Knob to set the cooking temperature.
  8. Use the Time Control Knob to set the cooking time. When setting a cooking time of less than 20 minutes first set the cooking time to 20 minutes. Then, turn the Time Control Knob to the desired cooking time. The cooking cycle will begin and the Power Light will illuminate when all three settings (temperature, cooking function, and time) are set.
  9. When the cooking process is complete and the cooking time has elapsed, the timer will sound and the Power Light will darken. When you are done cooking, ensure that the Temperature/Darkness Control Knob, Function Knob, and Time Control Knob are turned to the “OFF” position.

Cleaning & Storage

Cleaning

Clean the PowerXL Air Fryer Grill Plus after each use. Remove the power cord from the wall socket and be certain the appliance is thoroughly cooled before cleaning.

  1. Wipe the outside of the appliance with a warm, moist cloth and mild detergent.
  2. To clean the door, gently scrub both sides with warm, soapy water and a damp cloth. DO NOT  soak or submerge the appliance in water or wash in the dishwasher.
  3. Clean the inside of the appliance with hot water, a mild detergent, and a nonabrasive sponge. Do not scrub the heating coils because they are fragile and may break. Then, rinse the appliance thoroughly with a clean, damp cloth. Do not leave standing water inside the appliance.
  4. If necessary, remove unwanted food residue with a nonabrasive cleaning brush.
  5. Caked-on food on accessories should be soaked in warm, soapy water to remove the food easily. Hand-washing is recommended.
  6. The Grill Plate may be difficult to remove from the PowerXL Air Fryer Grill Plus once the Grill Plate becomes hot due to heat expansion. To remove the Grill Plate, use an oven mitt to hold the appliance’s base and another oven mitt to hold the Grill Plate while carefully removing the Grill Plate from the appliance. Removing the Grill Plate from the appliance is easier once the appliance cools down.
  7. Any other service should be performed by an authorized service representative.

Storage

  1. Unplug the appliance and let it cool thoroughly.
  2. Make sure all components are clean and dry.
  3. Place the appliance in a clean, dry place.

Troubleshooting

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Frequently Asked Questions

  1. Does the appliance need time to heat up?
    Preheating is needed when you are cooking from a cold start. Add 3 minutes to the cooking time to compensate when preheating is necessary.
  2. Is it possible to shut off the appliance at any time?
    To turn off the appliance, turn the Temperature/ Darkness Control Knob, Function Knob, and Time Control Knob to “OFF” to stop the cooking cycle. When the Power Light has darkened, unplug the appliance.
  3. Can I check the food during the cooking process?
    You can check the cooking process at any time by looking through the glass door.
  4. What happens if the appliance still does not work after I have tried all the troubleshooting suggestions?
    Never attempt home repair. Contact the marketer and follow the procedures set forth by the manual. Failure to do so could render your guarantee null and void.
  5. Why is the grill not working?
    Set the cooking temperature to 450° F. Set the Function Knob to Air Fry/Grill or Grill. Set the cooking time by turning the Timer Dial past the 20-minute mark and then to the desired cooking time.

90-Day Money-Back Guarantee

The PowerXL Air Fryer Grill Plus is covered by a 90-day money-back guarantee. If you are not 100% satisfied with your product, return the product and request a replacement product or refund. Proof of purchase is required. Refunds will include the purchase price, and less processing and handling. Follow the instructions in the Return Policy below to request a replacement or refund.

Replacement Guarantee Policy

Our products, when purchased from an authorized retailer, include a 1-year replacement guarantee if your product or part does not perform as expected, the guarantee extends only to the original purchaser and is not transferable. If you experience an issue with one of our products within 1 year of purchase, return the product or the part for replacement with a functionally equivalent new product or part. The original proof of purchase is required, and you are responsible for paying to return the unit to us.

In the event a replacement unit is issued, the guarantee coverage ends six (6) months following the receipt date of the replacement unit or the remainder of the existing guarantee, whichever is later. Tristar reserves the right to replace the unit with one of equal or greater value.

Return Policy

To receive a refund or replacement under the money-back guarantee, you must return the product to us at your expense. To return the product, call customer service at 1-973-287-5126 or email info@tvcustomerinfo.com and request a return merchandise authorization number.

Pack the product carefully and include in the package a note with (1) your name, (2) mailing address, (3) phone number, (4) email address, (5) reason for return, and (6) proof of purchase or order number, and (7) specify on the note whether you are requesting a refund or replacement.

Write the return merchandise authorization number on the outside of the package. Send the product to the following return address:

  • PowerXL Air Fryer Grill Plus
  • Tristar Products
  • 500 Returns Road
  • Wallingford, CT 06495

If the replacement or refund request has not been acknowledged after two weeks, please contact Customer Service at 973-287-5126.

Refund

Refunds requested within the money-back guarantee timeframe will be issued to the payment method used at purchase if the item was purchased directly from Tristar. If the item was purchased from an authorized retailer, proof of purchase is required, and a check will be issued for the item and sales tax amount. Processing and handling fees are non-refundable.

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PowerXL Air Fryer Grill Combo PLUS-FAQs

Why does my PowerXL air fryer shut off?

The PowerXL air fryer has an Auto Shut-Off feature to prevent damage from overheating, ensuring safety during use.

Does the PowerXL air fryer preheat?

Yes, it needs to preheat when cold. Set the preheat time to 3 minutes using the Time Decrease Button. After the preheat cycle finishes, remove the basket and add your ingredients.

What are the functions of the PowerXL grill?

The PowerXL grill offers several modes, including Air Fry, Slow Cook, Steam, Sauté, Grill, Bake, Roast, Rice, Simmer, Sous Vide, Fry, and Keep Warm. You can select the mode by rotating the control knob.

Does the air fryer turn off when the timer goes off?

Yes, many air fryers, including the PowerXL, have timers that automatically turn off the appliance once the cooking time ends.

What is the problem with the PowerXL air fryer?

Some PowerXL air fryers were recalled due to a serious burn hazard. The recall involved models DUAF-10 and DUAF-005 Vortex Dual-Basket Air Fryers, with 319,000 units affected.

How do I turn off the PowerXL air fryer?

The appliance has an automatic shut-off feature when cooking is done. You can also manually turn it off by pressing the Power Button, and the fan will run for 10-20 seconds to cool it down.

What is grill mode in an air fryer?

Grill mode uses direct heat to cook food evenly, providing a crispy texture with minimal oil. It’s great for grilling vegetables, chicken, and fish.

Can you bake in a PowerXL air fryer?

Yes, the PowerXL air fryer allows you to bake, along with other functions like air frying, roasting, sautéing, and grilling.

Can you put aluminum foil in an air fryer?

Yes, aluminum foil is safe to use in an air fryer if you follow these rules: don’t let it touch the heating element, ensure it’s weighted to avoid flying around, and avoid contact with acidic ingredients.

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