Samsung DW80M9 Series Dishwasher User Manual

Samsung DW80M9 Series Dishwasher

SAFETY INSTRUCTIONS

SAFETY INSTRUCTIONS FOR SERVICE ENGINEERS

• Make sure to observe the following instructions to operate the product correctly and safely, and prevent possible accidents and hazards while servicing.
• Two types of safety symbols, Warning and Caution, are used in the safety instructions.

Warning: Hazards or unsafe practices that may result in severe personal injury or death.

Caution: Hazards or unsafe practices that may result in minor personal injury or property damage.

 WARNING

Before Servicing

• (When servicing electrical parts or harnesses) Make sure to disconnect the circuit breaker or power cable before servicing.
  • Failure to do so may result in a risk of electric shock.
• Do not allow consumers to connect several appliances to a single power outlet at the same time.
  • There is a risk of fire due to overheating.
• When removing the power cord, make sure to hold the power plug when pulling the plug from the outlet.
  • Failure to do so may damage the plug and result in fire or electric shock.
• When the dishwasher is not being used, make sure to disconnect the circuit breaker or power cable from the power outlet.
  • Failure to do so may result in electric shock or fire due to lightning.
• Do not place or use gasoline, thinners, alcohol, or other flammable or explosive substances near the dishwasher.
  • There is a risk of explosion and fire caused by electric sparks.

While Servicing

• Check if the power cable is damaged, flattened, cut, or otherwise degraded.
  • If faulty, replace it immediately. Failure to do so may result in electric shock or fire.
• Completely remove any dust or foreign material from the housing, wiring, and connection parts.
  • This will prevent a risk of fire due to arcing and short circuits in advance.
• When connecting wires, make sure to connect them using the correct connectors and check that they are completely connected.
  • If tape is used instead of the connectors, it may cause a fire due to arcing.
• Make sure to disconnect the PBA power terminals before starting the service.
  • Failing to do so may result in a high-voltage electric shock.

After Servicing

• Check for any water leakage.
  • Perform a test using the standard(normal) cycle and check whether there is any water leakage through the floor section or the pipes.
• Do not allow consumers to repair or service any part of the dishwasher themselves.
  • This may result in personal injury and shorten the product’s life.
• If it seems that grounding is needed due to water or moisture, make sure to run grounding wires.
  • Failure to do so may result in an electric shock due to electric leakage.

 Caution

Before Servicing

• Do not sprinkle water onto the dishwasher directly when cleaning it.
  • This may result in electric shock or fire, and may shorten the product’s life.
• Do not place any containers with water in the dishwasher.
  • If the water is spilled, it may result in an electric shock or fire. This will also shorten the product life.
• Do not install the dishwasher in a location exposed to snow or rain.
  • This may result in electric shock or fire, and shorten the product’s life.
• Do not press a control button using a sharp tool or object.
  • This may result in an electric shock or damage to the product.

During Servicing

• When connecting a wiring harness, make sure to seal it completely so no liquid can enter.
  • Make sure that the connections are secured by slightly pulling on them.
• Check if there is any evidence that liquid has entered the electric components or connections.
  • If any liquid has entered a part, replace it or completely remove any remaining moisture from it.
• If you need to place the dishwasher on its back for servicing purposes, place a support(s) on the floor and lay it down carefully so that the back is on the floor.
  • Do not lay it down on its front or side. This may result in scratches to the surface or damage to the parts.

After Servicing

• Check the assembled status of the parts.
  • They must be the same as before servicing.
• Check whether the product is level with the floor and secured to the cabinet and under the counter.
  • Vibrations can shorten the life of the product.

FEATURES AND SPECIFICATIONS

FEATURES

Waterwall linear wash system

New Waterwall cleaning system gets dishes sparkling every time

• High pressure, a consistent wall of water, cleans hard-to-reach places
• No need to pre-rinse
• Available on full or half cycle

Target zone washing

Targeted wash for hard-to-clean pots and pans

• Control water pressure, temperature, and time
• Select the left target zone

Half load cycle: upper and lower

Wash smaller loads without wasting water

• No need to wait until you have a full load
• Choose either the upper or the lower rack
• Saves on energy

Third rack with flex tray

Removable roll-up silverware tray for easy unloading

• Silverware lies flat for better cleaning
• Perfect for oversized or hard-to-fit items
• Easily roll up and remove for easy unloading

Adjustable racking system

Flexible design for more space

• Frees up more space on the top rack for tall and oversized items

Speed boost

Wash your dishes in less time

• Increased water pressure reduces wash time
• Perfect for everyday family dishes

Digital leakage sensor

Worry-free dishwashing

• Can sense a leak of only 1 1/2 ounces
• Shuts itself off before water can escape and cause floor damage
• Protects against water-related damage and provides peace of mind

SPECIFICATIONS

• Wash capacity: 15 place settings
• Type: Dishwasher
• Power: Single-phase alternating current of 60Hz, 15A at 120V
• Used water pressure: 20 ~ 120 psi (140 ~ 830 kPa)
• Wash type: Waterwall Linear Wash & Rotating nozzle spray
• Dry-type: Air diffusion, condensing dry system
• Power usage Main Pump: 96w (Waterwall operating), Heat 1100w
• Standard amount of used water: 6.34 ~ 2.85 gallons (24 ~ 10.8 ℓ), Normal Cycle
• Size (W×D×H): 23 ⅞” x 25″ x 33 ⅞” inch (605 x 636 x 860 mm )

Accessory part: User/Installation manual, Installation Kit, Kick Plate

COMPARING SPECIFICATIONS WITH EXISTING MODELS

OPTIONS SPECIFICATIONS

DISASSEMBLY AND REASSEMBLY

TOOLS FOR REMOVAL AND REASSEMBLY

* Preparation for parts replacement

1. Take out the residual water inside the product.
   (Drain the water by operating the drain pump.)
2. Close the water supply valve.
3. Turn off the power & disconnect the power cable.
   You must turn off the circuit breaker connected to the product.
4. Pull out the unit from the sink and lay it on the floor.
   Be careful of the drain hose when pulling out the unit.

 Caution

When pulling out or laying the dishwasher down for service, it may be necessary to lower the height of the adjustable legs to provide the clearance for the removal of the unit, prevent breaking the legs, or damaging the base of the unit.

PREPARATION FOR PARTS REPLACEMENT

1. Take out the residual water inside the product. (Drain the water by operating the drain pump.)
2. Close the water supply valve.
3. Turn off the power. You must turn off the circuit breaker connected to the product.
4. Pull out the unit from the sink and lay it on the floor. Be careful of the drain hose when pulling out the unit.

 Warning

Always turn off the electric power supply & water supply before servicing any electrical component, making ohmmeter checks, or replacing any parts.

 Caution

Before moving the unit, laying it down for service, or removing any parts for service, be sure to drain as much of the water from the unit as possible. Use a protective mat or towel to prevent damage to the floor or having any of the remaining water spill on the floor.

All voltage checks should be made with a voltmeter having a full-scale range of 250 volts or higher. After service is completed, be sure all safety grounding circuits are complete, all electrical connections are secure, and all access panels are in place.

Before servicing, make sure to remove all items from inside the dishwasher, including the wash racks.

REMOVING THE UPPER RACK

Pull the upper rack towards the front and then remove it by lifting it up slightly and pulling it towards the front. See the illustrations below.

Caution

While the upper rack is removable, it must be installed for the dishwasher to operate properly. If you attempt to operate the dishwasher without the rack, noise will occur, and the dishwasher will perform poorly.

CHECKPOINTS AFTER FINISHING SERVICE

1. Check the safety device.ce
   Check the operation of the door lock switch. Make sure that it is locked while the dishwasher is running and that the dishwasher stops running when the door is unlocked.
2. Use authentic Samsung replacement parts only..
   If any part is not authentic, replace it with an authentic Samsung replacement part.
3. Handling wires
   Check if any wires are loose or too tight, if they are connected correctly, if they are well bound with tape, and if they are properly clamped.
4. The state of screws and nuts
   Check if the screws and nuts are fastened correctly.
   Check whether they are fastened with the specified torque.
5. Remove foreign material
   Check whether any foreign material such as soil, wire scraps and screws are in the dishwasher. (Check whether any foreign material is entering through the sump into the disposer.)
6. Check for water leakage.
   Check whether there is water leakage from the hose connector, door, case sump (drain motor, circulation motor, heater, thermistor, turbidity sensor, distributor motor), and the water supply/drain hoses.
7. Check the power cable.e
   Check if there is any damage to the power cable or power outlet. Check that the voltages are correct.
8. Check leveling
   Check to make sure the dishwasher is level.
9. Check the installation location
   Check whether the installation location is flat and stable.

TROUBLESHOOTING

PREPARATION

Check Code

Resolution by symptom

• 4E(4C): When the water supply is not working

• HE(H): When the heater is not working

SERVICE INSPECTION MODE

SVC Test mode

Enable Smart Install Mode

1. Set the timer for 17h with Power On.
2. Press the Hi-Temp Wash Key for at least 7 seconds.

Disable Smart Install Mode

• When Power Key is pressed, it is disabled with Power Off.

Smart Install Mode Configuration

• There are Auto Mode and Manual Mode. When Smart Install Mode is enabled, it is set to Auto Mode by default.
• Mode change KEY: Changing modes can be done by entering the Auto Key while on standby or when the operation of each mode has been completed. (AS → Manual mode STEP[1] → Manual mode STEP[2] → … Manual mode STEP[7] → AS → … (Circulation))
• Entering the mode change KEY when the Door Open check code occurs will cancel the check code and go to the state where the mode change can be performed.

Smart Install Mode Display

• Displays “AS” before Auto Mode is enabled.
• If Rinse Aid is not sufficient, Rinse Aid ICON turns on.
• During Auto Mode, the current Step No. Blinks as an indication.

Auto Mode Configuration

• Closing the Door within 3.7 seconds after entering the Start Key will automatically run Step 1 through to Step 6.
  • dC1 will occur if the Door Open information is detected only in the Inverter Micom. – If the Door opens during operation, it will stop, and the Door Open check code “dC(dC1)” will be displayed. However, this does not apply once Auto Door Open is activated. – When the Dooopensen check code “dC(dC1)” is displayed, pressing the Start Key will turn the check code display off, and it will re-run from the initial AS.

1. During Auto Mode, all keys except the Power Key are deactivated.
   During Auto Mode, Sub Mode cannot be changed manually.
2. [Auto Mode STEP 1: check drainage and vane.]
3. Turn on the drain pump. (Use the following steps/ no drain error detection.)
   • Drain pump on for 14 seconds → drain pump off for 2 seconds → drain pump on for 14 seconds → off for 5 seconds → complete
4. Move the vane back and forth while the draining step is in progress.
   (※ Applicable to models with a vane only.)
5. Once the draining step completes and the vane operates normally, proceed to [STEP 2].
6. [Auto Mode STEP 2: check water supply]
   1. Supply 4.5L of water.
      • Water supply error detected in the same way as normal water supply error B,  but if water is not fully supplied for a maximum of 5 minutes, the water supply inspection code is activated.
   2. Water supply operates (including the internal pressure calibration) according to the development model specifications.
   3. Once the water supply, internal pressure calibration, and alternating motor operation are completed, proceed to [STEP3].
7. [Auto Mode STEP 3: check nozzle]
   1. Operate the circulation pump. (BLDC: 2400RPM, AC Pump: LOW (default)/HI Setting)
   2. Operates the alternating motor in the order of the locations where alternation takes place during the water supply step. Skip any unused alternation. Operate for 10 seconds each time after it reaches the target alternation location. ex) Location #1: 10 seconds, Location #2: 10 seconds , Location #3: 10 seconds, … Location #6: (10 seconds) Location #1: 10 seconds
      • For models with an AC circulation pump, operate in the order of LOW (starting alternation → HI → LOW → for each alternation location.
        When the last alternation completes, the circulation pump operates from LOW (starting alternation) again.
      • For models with a Vane, move the Vane back and forth once when operating the bottom.
        For Vane operation alternations, detect the Vane reset position and then operate the relevant alternation while moving it back and forth once.
   3. Operate the Dispenser Actuator for 130 seconds.
   4. [STEP3] Operate the heater 10 seconds after operating.
   5. If after 1 Cycle is run for each alternating position and the temperature has increased by more than 2 degrees over the initially saved temperature (the initial temperature saving point is saved 30 seconds after running [STEP3]), or if more than 73 degrees is detected when operating the heater, turn the heater OFF and judge it as normal operations of the heater.
   6. Go to [STEP4] when more than 1 Cycle is run for each alternating position until the last alternation, the heater operation is judged to be normal, and then the Dispenser is operated for 130 seconds.
      • However, for models with a Vane, go to [STEP4] after moving the Vane from the Vane Reset position to the front for 1.0 second.
   7. HC1 error will occur if the heater operation is not judged to be normal after 10 minutes have passed.
8. [Auto Mode STEP 4: check drain]
   1. Operate the drain pump.
   2. Follow the same steps as PreDrain.
   3. If a low water level is not detected in the first cycle after draining starts, the drain inspection code is activated.
   4. For models without low water level detection, proceed to the next step after draining without the drain inspection code.
9. [Auto Mode STEP 5: check drying]
   1. Operate the Auto Door Open Actuator.
      • If the Door does not open within 3 minutes after the Auto Door Open Actuator is run, it will retry once (10 seconds off, 3 minutes On).
      • If the Door does not open after the retry, a DC3 check code will occur.
   2. If the door is opened after Auto Door Open, operate for an additional 30 seconds from the time the door opens and complete the Auto Door Open step.
   3. Operate the Fan Motor and Dry Actuator for 30 seconds. (Only for models with the relevant part)
   4. Once the above 1), 2), and 3) are complete, proceed to [STEP 6].
10. [Auto Mode STEP 6:Completee the Auto Mode operation]
    1. “OK” displays.
    2. At the time Auto Mode operation completes, Smart Install Auto Mode Completion is saved to EEPROM.

Manual Mode Configuration

• Each time Auto Key is pressed, the Manual Mode step changes, indicating Step No.
• After Max Step No. Is selected, it is automatically changed to Auto Mode “AS.
• Start Key must be pressed to start the Manual Mode steps.
• The Step of the manual mode will operate only when the Door is closed within 3.7 seconds after entering the Start Key.
• If the Door opens during operation, it will stop, and the Door Open check code “dC(dC1)” will be displayed.
• If the Door is left open for 3.7 seconds after the Start Key is entered, the Door Open check code “dC(dC1)” will be displayed.
  ※ dC1 will occur if the Door Open information is detected only in the Inverter Micom.
• During manual mode operations, if the relevant Step number blinks and the relevant Step operation has been completed, the Display will indicate the relevant Step number.
• Once this Manual Mode step is complete, the Step No. Stays turned on in the display.
• If the Door opens during operation, it will stop, and the Door Open check code “dC(dC1)” will be displayed.
  (However, Auto Door Open Mode is an exception. The operation is resumed as it detects the door is open.)
• When the Door opens, check code “dC(dC1)” is displayed.  Pressing the Start Key will turn the check code display off, and it will restart.
• When restarting, the mode starts from the beginning.
• For models with a vane, the vane must always be positioned at the parking position when the bottom nozzle starts spraying (to prevent leakage).

1. [Manual Mode STEP 1: drain/supply of water]
   1. Perform Auto Mode STEP 4 (drainage) and STEP 2 (water supply).
2. [Manual Mode STEP 2: check the nozzle]
   • Each time the Normal Course Key is pressed, the setting changes by 100rpm (it can be set to 1201~3500).
   • Delicate Key: 2400 (default RPM) → 2300 → 2200 → 2100 → (Change to RPM decreasing direction) AC circulation pump model: change to Low (default) → Hi →Low -> Hi → … (When the key is pressed, the RPM displays for 2 seconds.)
   • Each time the Heavy Course Key is pressed, the alternation nozzle position can be set, and it starts from its default position. Unused alternation cannot be set.
     No. 1 (default: the default position varies by model → No. 2 → No. 3 → No. 4 → No. 5 → No. 6 (max. alternation target position: varies by model) → No. 1 → Please refer to [Dish Washer-Washing Performance Specifications-Distributor Control] for the specifications of alternation position by model. (When the key is pressed, the current target alternation position displays for 2 seconds.)
     ※ When performing this STEP without performing STEP 1, as it has already been performed, calibrate the pressure in the tub when restarting or operating the nozzle for the first time.
     ※ If STEP 1 has not been performed before, perform STEP 1 first. (STEP 1 is not recognized as having been performed if STEP 1 is re-operated, STEP 6 has been performed, or Auto Mode has been enabled.)
     ※ For models with a vane, the vane must move back and forth when the bottom alternation is in progress.
3. [Manual Mode STEP 3: Inspect the heater]
   – Set the alternation to the default position.
   – Circulation pump: operate BDLC Model at 2400RPM, and AC model at LOW Power setting.
   – Operate the heater after operating the circulation pump for 10 seconds.
   – Turn the heater off when the max. The temperature reaches 73 degrees, the max. The operation time passes 10 minutes.
   – During operation, the display alternates between the temperature of the heater and the current Step No.
   ※ When performing this STEP without performing STEP 1, as it has already been performed, calibrate the pressure in the tub when restarting or operating the nozzle for the first time.
   ※ If STEP 1 has not been performed before, perform STEP 1 first.
   Only “3” blinks during STEP 1 operation (no display of temperature).
   (STEP 1 is not recognized as having been performed if STEP 1 is re-operated, STEP 6 has been performed, or Auto Mode has been enabled.)
4. [Manual Mode STEP 4: Operate the dispenser]
   • Operate the dispenser for 130 seconds.
5. [Manual Mode STEP 5: Operate the fan]
   1. Operate the Fan Motor and Dry Actuator for 30 seconds. (Only for models with the relevant part)
6. [Manual Mode STEP 6: drain]
   1. Operate the drain pump.
   2. Follow the same steps as PreDrain.
   3. If the water level is not detected after draining, the drain inspection code is activated.
   4. For models without low water level detection, proceed to the next step after draining without the drain inspection code.
7. [Manual Mode STEP 7: Operate Auto Door Open Actuator]
   1. Operate the Auto Door Open Actuator.
      • If the Door does not open within 3 minutes after the Auto Door Open Actuator is run, it will retry once (10 seconds off, 3 minutes On).
      • If the Door does not open after the retry, a DC3 check code will occur.
        Before the DC3 check code occurs, operate the Auto Door Open Actuator for an additional 30 seconds during Door open detection.

Information Display

Each time Hi-Temp Wash Key is pressed while “AS“ displays, it makes [SOUND_KEYPUSH] sound and changes in the following order: n1 → n2 → n3 → n4 → n5 → n1 → n2 → n3…changes in a loop

• When Auto Key is pressed while the information display mode is on, it makes [SOUND_KEYPUSH] sound and returns to Auto Mode.

CHECK CODE TROUBLESHOOTING

REFERENCE

MODEL NUMBER NAMING RULES

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Samsung DW80M9 Series Dishwasher- FAQs