SAMSUNG HW-C450 Soundbar User Manual

SAMSUNG HW-C450 Soundbar

Important Safety Instructions

Read these operating instructions carefully before using the unit. Follow all the safety instructions listed below. Keep these operating instructions handy for future reference

1. Read these instructions.
2. Keep these Instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades, with one wider than the other. A grounding type plug
   has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
13. Unplug this apparatus during lightning storms or when unused for long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as the power-supply cord or plug is
    damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

PRECAUTIONS

1. Ensure that the AC power supply in your house complies with the power requirements listed on the identification sticker located on the bottom of your product. Install your product horizontally, on a suitable base (furniture), with enough space around it for ventilation (3~4 inches). Make sure the ventilation slots are not covered. Do not place the unit on amplifiers or other equipment that may become hot. This unit is designed for continuous use. To fully turn off the unit, disconnect the AC plug from the wall outlet. Unplug the unit if you intend to leave it unused for a long period of time.
2. During thunderstorms, disconnect the AC plug from the wall outlet. Voltage peaks due to lightning could damage the unit.
3. Do not expose the unit to direct sunlight or other heat sources. This could lead to overheating and cause the unit to malfunction.
4. Protect the product from moisture (i.e. vases), and excess heat (e.g., a fireplace) or equipment creating strong magnetic or electric fields. Unplug the power cable from the AC wall socket if the unit malfunctions. Your product is not intended for industrial use. It is for personal use only. Condensation may occur if your product has been stored in cold temperatures. If transporting the unit during the winter, wait approximately 2 hours until the unit has reached room temperature before using.
5. The battery used with this product contains chemicals that are harmful to the environment. Do not dispose of the battery in the general household trash. Do not expose the battery to excess heat, direct sunlight, or fire. Do not short-circuit, disassemble, or overheat the battery.
   CAUTION: Danger of explosion if the battery is replaced incorrectly. Replace only with the same or equivalent type.

CHECKING THE COMPONENTS

• For more information about the power supply and power consumption, refer to the label attached to the product. (Label: Bottom of the Soundbar Main Unit)
• To purchase additional components or optional cables, contact a Samsung Service Center or Samsung Customer Care.
• Depending on the region, the appearance of the AC plug may differ from the plug displayed above, or it may be supplied integrated with the AC/DC adapter.
• The appearance of the accessories may differ slightly from the illustrations above.
• Design and specifications are subject to change without prior notice.

PRODUCT OVERVIEW

Front Panel / Top Panel of the Soundbar

• When you plug in the AC cord, the power button will begin working in 4 to 6 seconds
• When you turn on this unit, there will be a 4 to 5-second delay before it produces sound.
• If you want to enjoy sound only from the Soundbar, you must turn off the TV’s speakers in the Audio Setup menu of your TV. Refer to the owner’s manual supplied with your TV.

Bottom Panel of the Soundbar

• When disconnecting the power cable of the AC/DC power adapter from a wall outlet, pull the plug. Do not pull the cable.
• Do not connect this unit or other components to an AC outlet until all connections between components are complete.

USING THE REMOTE CONTROL

Using the Hidden Buttons (Buttons with more than one function)

Output specifications for the different sound effect modes

• The Samsung Wireless Rear Speaker Kit can be purchased separately. To purchase a Kit, contact the vendor you purchased the Soundbar from.

Adjusting the Soundbar volume with a TV remote control

Adjust the Soundbar volume using the TV’s remote control.

• This function can be used with IR remote controls only. Bluetooth remote controls (remote controls that require pairing) are not supported.
• Set the TV speaker to External Speaker to use this function.
• Manufacturers supporting this function: Samsung, VIZIO, LG, Sony, Sharp, PHILIPS, PANASONIC, TOSHIBA, Hisense, RCA

1. Turn Off the Soundbar.
2. Push up and hold the WOOFER button for 5 seconds. Each time you push the WOOFER button up and hold it for 5 seconds, the mode switches in the
   following order: “OFF-TV REMOTE” (Default mode), “SAMSUNG-TV REMOTE”, “ALL-TV REMOTE”

CONNECTING THE SOUNDBAR

Connecting Electrical Power

Use the power components to connect the Subwoofer and Soundbar to an electrical outlet in the following order:

1. Connect the power cord to the Subwoofer.
2. Connect the power cord to the soundbar
   See the illustrations below.
   • For more information about the required electrical power and power consumption, refer to the label attached to the product. (Label: Bottom of the Soundbar Main Unit)

Connecting the Soundbar to the Subwoofer

• When the subwoofer is connected, you can enjoy rich bass sound

Automatic connection between the Subwoofer and the Soundbar

When you turn the power on after connecting the power cables to the Soundbar and subwoofer, the subwoofer is automatically connected to the Soundbar.

• When auto-pairing is complete, the blue indicators at the rear of the subwoofer turn on

LED Indicator Lights on the Rear of Subwoofer

Manually connecting the Subwoofer if the automatic connection fails

Before performing the manual connection procedure below

• Check whether the power cables for the Soundbar and subwoofer are connected properly.
• Make sure that the Soundbar is turned on.

1. Press and hold ID SET on the rear of the subwoofer for at least 5 seconds.
   • The red indicator on the rear of the subwoofer turns off, and the blue indicator blinks
2. Press and hold the Up button on the remote control for at least 5 seconds.
   • The ID SET message appears on the display of the Soundbar for a moment, and then it disappears.
   • The Soundbar will automatically power on when ID SET is complete
3. Check if the LINK LED is solid blue (connection complete)
   • The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the Soundbar and the Wireless Subwoofer.

NOTES

• Do not connect the power cord of this product or your TV to a wall outlet until all connections between components are complete.
• Before moving or installing this product, be sure to turn off the power and disconnect the power cord.
• If the main unit is powered off, the wireless subwoofer will go into standby mode, and the STANDBY LED on the rear of the subwoofer will turn red after blinking blue several times.
• If you use a device that uses the same frequency (5.8GHz) as the Soundbar near the Soundbar, interference may cause some sound interruption.
• The maximum transmission distance of the main unit’s wireless signal is about 32.8 ft (10 m), but may vary depending on your operating environment. If a steel-concrete or metallic wall is between the main unit and the wireless subwoofer, the system may not operate at all because the wireless signal cannot penetrate metal

Connecting the Samsung Wireless Rear Kit to your Soundbar

• Expand to true wireless surround sound by connecting the Samsung Wireless Surround Speaker Kit (SWA-9200S, sold separately) to your Soundbar.
  For detailed information on connections, see the Samsung Wireless Rear Speaker Kit manual.

USING A WIRED CONNECTION TO THE TV

Hear TV sound from your Soundbar through wired or wireless connections.

• When the Soundbar is connected to selected Samsung TVs, the Soundbar can be controlled using the TV’s remote control.
  • This feature is supported by 2017 and later Samsung Smart TVs that support Bluetooth when you connect the Soundbar to the TV using an optical cable.
  • This function also allows you to use the TV menu to adjust the sound field and various settings as well as the volume and mute

Connecting using an Optical Cable

Pre-connection Checklist

• When both the HDMI cable and optical cable are connected, the HDMI signal is received first.
• When you use an optical cable and the terminals have covers, be sure to remove the covers
  1. Connect the DIGITAL AUDIO IN (OPTICAL) port on the Soundbar to the OPTICAL OUT port of the TV with a digital optical cable.
  2. Press the (Source) button on the top panel or remote control, and then select the “D.IN” mode

USING A WIRELESS CONNECTION TO THE TV

Connecting a TV via Bluetooth

When a TV is connected using Bluetooth, you can hear stereo sound without the hassle of cabling

• Only one TV can be connected at a time

The initial connection

1. Press the PAIR button on the remote control to enter the “BT PAIRING” mode. (OR)
   • a. Press the (Source) button on the top panel and then select “BT”. “BT” changes to “BT PAIRING” in a few seconds automatically or changes to “BT READY” if there is a connect record.
   • b. When “BT READY” appears, press and hold the (Source) button on the top panel of the Soundbar for more than 5 seconds to display “BT PAIRING”.
2. Select Bluetooth mode on the TV. (For more information, see the TV’s manual.)
3. Select “[AV] Soundbar B5-Series” from the list on the TV’s screen. An available Soundbar is indicated with “Needs pairing” or “Paired” on the TV’s Bluetooth device
   list. To connect the TV to the Soundbar, select the message, and then establish a connection.
   • When the TV is connected, [TV Name] → “BT” appears on the Soundbar’s front display
4. You can now hear the TV sound from the Soundbar.

If the device fails to connect

• If a previously connected Soundbar listing (e.g. “[AV] Soundbar SAMSUNG C4-Series”)  or (AV Soundbar Samsung C4-Series) appears in the list, delete it
• Then repeat steps 1 through 3.
• NOTE
• After you have connected the Soundbar to your TV the first time, use the “BT READY” mode to reconnect.

Disconnecting the Soundbar from the TV

Press the (Source) button on the top panel or on the remote control and switch to any mode but “BT”.

• Disconnecting takes time because the TV must receive a response from the Soundbar. (The time required may differ, depending on the TV model.)
• To cancel the automatic Bluetooth connection between the Soundbar and TV, press the Left button on the remote control for 5 seconds with the Soundbar in “BT READY” status. (Toggle On → Off)

What is the difference between BT READY and BT PAIRING?

• BT READY: In this mode, you can search for previously connected TVs or connect a previously connected mobile device to the Soundbar.
• BT PAIRING: In this mode, you can connect a new device to the Soundbar. (Press the PAIR button on the remote control or press and hold the (Source) button on the top of the Soundbar for more than 5 seconds while the Soundbar is in “BT” mode.)

NOTES

• If asked for a PIN code when connecting a Bluetooth device, enter <0000>.
• In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the Soundbar and the Bluetooth device exceeds 32.8 ft (10 meters).
• The Soundbar automatically turns off after 20 minutes in the Ready state.
• The Soundbar may not perform Bluetooth search or connection correctly under the following circumstances:
  • If there is a strong electrical field around the Soundbar.
  • If several Bluetooth devices are simultaneously paired with the Soundbar.
  • If the Bluetooth device is turned off, not in place, or malfunctions.
• Electronic devices may cause radio interference. Devices that generate electromagnetic waves must be kept away from the Soundbar main unit – e.g., microwaves, wireless LAN devices, etc

Disconnecting the Soundbar from the TV

Press the (Source) button on the top panel or on the remote control and switch to any mode but “BT”.

• Disconnecting takes time because the TV must receive a response from the Soundbar. (The time required may differ, depending on the TV model.)
• To cancel the automatic Bluetooth connection between the Soundbar and TV, press the Left button on the remote control for 5 seconds with the Soundbar in “BT READY” status. (Toggle On → Off)

What is the difference between BT READY and BT PAIRING?

• BT READY: In this mode, you can search for previously connected TVs or connect a previously connected mobile device to the Soundbar.
• BT PAIRING: In this mode, you can connect a new device to the Soundbar. (Press the PAIR button on the remote control or press and hold the (Source) button on the top of the Soundbar for more than 5 seconds while the Soundbar is in “BT” mode.)

NOTES

• If asked for a PIN code when connecting a Bluetooth device, enter <0000>.
• In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the Soundbar and the Bluetooth device exceeds 32.8 ft (10 meters).
• The Soundbar automatically turns off after 20 minutes in the Ready state.
• The Soundbar may not perform Bluetooth search or connection correctly under the following circumstances:
  • If there is a strong electrical field around the Soundbar.
  • If several Bluetooth devices are simultaneously paired with the Soundbar.
  • If the Bluetooth device is turned off, not in place, or malfunctions.
• Electronic devices may cause radio interference. Devices that generate electromagnetic waves must be kept away from the Soundbar main unit – e.g., microwaves, wireless LAN devices, etc

INSTALLING THE WALL MOUNT

Wallmount Components

1. Place the Wall Mount Guide against the wall surface
   • The Wall Mount Guide must be level.
   • If your TV is mounted on the wall, install the Soundbar at least 2 inches (5 cm) below the TV
2. Align the Wall Mount Guide’s Center Line with the center of your TV (if you are mounting the Soundbar below your TV), and then fix the Wall Mount Guide to the wall using tape
   • If you are not mounting below a TV, place the Center Line in the center of the installation area
3. Push a pen tip or sharpened pencil tip through the center of the A-TYPE images on each end of the Guide to mark the holes for the supporting screws, and then remove the Wall Mount Guide.

SOFTWARE UPDATE

Samsung may offer updates for the Soundbar’s system firmware in the future

• If an update is offered, you can update the firmware by connecting a USB device with the firmware update stored on it to the USB port on your Soundbar. For more information about how to download update files, go to the Samsung Electronics website at www.samsung.com
• Then, select the product type or enter the model number of your Soundbar, select the Software & Apps option, and then Downloads. Note that the option names can vary.

TROUBLESHOOTING

Before seeking assistance, check the following.

The soundbar does not turn on

• Check whether the power cord of the Soundbar is correctly inserted into the outlet.

Soundbar works erratically

• After removing the power cord, insert it again.
• Power cycle the external device and try again.
• If there is no signal, the Soundbar automatically turns off after a certain period of time. Turn on the power. (See page 8.)

If the remote control does not work

• Point the remote directly at the Soundbar.
• Replace the batteries with new ones.

The soundbar does not output any sound

• The volume of the Soundbar is too low or muted. Adjust the volume.
• When any external device (STB, Bluetooth device, mobile device, etc.) is connected, adjust the volume of the external device.
• For the sound output of the TV, select Soundbar. (Samsung TV: Home () → Menu → Settings () → All Settings () → Sound → Sound Output → Select Soundbar)
• The cable connection to the Soundbar may not be loose. Remove the cable and connect it again.
• Remove the power cord completely, reconnect it, and turn the power on.
• Reset the product and try again. (See page 32)

The subwoofer does not output any sound

• Check whether the LED indicator on the rear of the Subwoofer is on in blue. Reconnect the Soundbar and Subwoofer if the indicator is blinking in blue or turned red. (See page 18.)
• You may experience an issue if there is an obstacle between the Soundbar and the Subwoofer. Move devices to an area away from obstacles.
• Other devices sending radio frequency signals in proximity may interrupt the connection. Keep your speaker away from such devices.
• Remove and reconnect the power plug.

The Subwoofer volume is too low

• The original volume of the content you are playing may be low. Try adjusting the Subwoofer level. (See page 13.)
• Bring the Subwoofer speaker closer to you.

SPECIFICATIONS AND GUIDE

Specifications

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SAMSUNG HW-C450 Soundbar-FAQs