Samsung RFG298HD French Door Refrigerator User Manual

Samsung RFG298HD French Door Refrigerator

SAFETY INFORMATION

Before using your new Samsung French Door Refrigerator, please read this manual thoroughly to ensure that you know how to operate the features and functions that your new appliance offers safely and efficiently. This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or those who lack experience and knowledge, unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety. Because the following instructions cover various models, the characteristics of your refrigerator may differ slightly from the refrigerator described in this manual. If you have any questions, contact us at 1-800-SAMSUNG or find help and information online at www.samsung.com.

CRITICAL INSTALLATION WARNINGS

• Do not install the refrigerator in a damp place or a place where it may come in contact with water.
  • Deteriorated insulation of electrical parts may cause an electric shock or fire.
• Do not place this refrigerator in direct sunlight or expose it to the heat from stoves, room heaters, or other appliances.
• Do not plug several appliances into the same multiple power strip. The refrigerator should always be plugged into its own individual electrical outlet, which has a voltage rating that matches the voltage listed on the refrigerator’s rating plate.
  • This provides the best performance and also prevents overloading house wiring circuits, which could cause a fire hazard from overheated wires.
• If the wall socket is loose, do not insert the power plug.
  • There is a risk of electric shock or fire.
• Do not use a cord that shows cracks or abrasion damage along its length or at either end.
• Do not bend the power cord excessively or place heavy articles on it.
• Never unplug your refrigerator by pulling on the power cord. Always grip the plug firmly and pull straight out from the outlet.
  • Damage to the cord may cause a short-circuit, fire, and/or electric shock.
• Do not use aerosols near the refrigerator.
  • Aerosols used near the refrigerator may cause an explosion or fire.

GETTING READY TO INSTALL THE REFRIGERATOR

Congratulations on your purchase of this Samsung French Door Refrigerator. We hope you enjoy the state-of-the-art features and efficiencies that this new appliance offers. Selecting the best location for the refrigerator

• A location with easy access to a water supply.
• A location without direct exposure to sunlight.
• A location with a leveled floor.
• A location with enough space for the refrigerator doors to open easily.
• A location that allows sufficient space to the right, left, back, and top for air circulation.
• A location that allows you to move the refrigerator easily if it needs maintenance or service.

If the refrigerator does not have enough space, the internal cooling system may not work properly. If your refrigerator has an ice maker, allow extra space at the back for the water line connections. When you install the refrigerator next to a fixed wall, you need a minimum clearance of 3 ¾” (95mm)
between the refrigerator and the wall to allow the door to swing open. First thing! Make sure that you can easily move your refrigerator to its final location by measuring doorways both width and height), thresholds, ceilings, stairways, etc. The following chart details the exact height and depth of this Samsung French Door Refrigerator.

• Allow clearance to the right, left, back, and top when installing. This will help reduce power consumption and keep your energy bills lower.
• Do not install the refrigerator where the temperature will go below 50ºF (10ºC).
• Do not locate the refrigerator where it may become wet.

REATTACHING THE REFRIGERATOR DOORS

To reattach the fridge doors after you have moved the fridge to its final location, assemble parts in reverse order.

1. The Water Line must be fully inserted into the center of the transparent coupler (Type A) or the line(Type B) to prevent water leakage from the dispenser.
2. Insert the clip in the install pack and check that it holds the line firmly.

DISASSEMBLE THE FREEZER DRAWER

1. Take out the upper drawer by lifting it up.
2. Remove the tilting pocket ( 1 ) by pulling both support guards ( 2 ) upward at the same time.
3. Take out the lower basket ( 3 ) by lifting the basket up from the rail system.
4. Remove 4 hex head bolts from both sides with a socket wrench (10mm).
5. Lift up the freezer door from the rails.

CAUTION: Putting too much food into the freezer drawers can prevent the freezer from closing completely and can cause frost build-up.

ASSEMBLE THE FREEZER DRAWER

To reattach the drawer after you have moved the fridge to its final location, assemble parts in reverse order.

ADJUSTING THE LEVEL

Make sure the refrigerator is level so that you can make final adjustments. Use a level to test if the refrigerator is level both side to side and back to front. If the refrigerator is not level, it will not be possible to get the doors perfectly even, which may cause moisture condensation and increased energy bills. Below is an example of how to level the refrigerator if the left side of the refrigerator is lower than the right side.

How to adjust the level

1. Open the freezer drawer and remove the lower basket. (See to page 7)
2. Remove the two screws ( 1 ) attached to the cover leg front ( 2 ) with a Philips screwdriver (+).
3. Remove the cover leg front ( 2 ) by lifting the bottom part of the cover leg front up and pulling it out.
4. Insert a flat-blade screwdriver (-) into a notch on the left control lever, and turn it counterclockwise to level the refrigerator. (You turn the lever clockwise to lower the refrigerator and counterclockwise to raise it.)

INSTALLING THE WATER DISPENSER LINE

A water dispenser with a filter is one of the helpful features on your new refrigerator. To help promote better health, the water filter removes unwanted particles from your water. However, it does not sterilize or destroy microorganisms. You may need to purchase a water purifying system to do that. In order for the ice maker to operate properly, a water pressure of 20~125 psi (138~862 kPa) is required. Under normal conditions, a 170 cc (5.75 oz.) cup can be filled in about 10 seconds. If the refrigerator is installed in an area with low water pressure (below 20psi), you can install a booster pump to compensate for the low pressure. After you have connected the water line, make sure the water storage tank inside the refrigerator is properly filled. To do this, press the water dispenser lever until the water runs from the water outlet. Water line installation kits are available at extra cost from your dealer. We recommend using a water line installation kit that contains copper tubing and a ¼” compression nut.

Connecting to the water supply line

1. First, shut off the main water supply.
2. Locate the nearest cold water drinking line and install the pipe clamp and shut-off valve.
3. Connect the water line installation kit to the shut-off valve.

COMPLETING THE SET UP

Now that you have your new refrigerator installed, you are ready to set up and enjoy the features and functions of the appliance. By completing the following steps, your refrigerator should be fully operational.

1. Make sure your refrigerator is in an appropriate location with reasonable clearance between it and the wall. Refer to the installation instructions in this manual.
2. Once the refrigerator is plugged in, make sure the interior light comes on when you open the doors.
3. Set the Temperature control to the coldest temperature and wait for an hour. The freezer will get slightly chilled, and the motor will run smoothly. Reset the refrigerator and freezer to the temperatures you want.
4. After you plug the refrigerator in, it will take a few hours to reach the appropriate temperature. You can store food and drinks in the refrigerator after the temperature is sufficiently cool.
   If condensation or water drops appear on both sides of the fridge door’s central part, turn the Energy Saver mode off after removing the condensation. (See the explanation on the Energy Saver button in the USING THE CONTROL PANEL.)

Operating your French Door Refrigerator

USING THE CONTROL PANEL

RFG297**, RFG29P**

RFG296**, RFG298**, RFG29T**

1. Energy Saver
   Touching this button turns Energy Saver mode on and off. When you turn Energy Saver on, the Energy Saver icon lights up. Turn Energy Saver off, and the icon goes off. The Energy Saver function automatically turns on. When power is supplied to the refrigerator. If condensation or water drops appear on the doors, turn the Energy Saver mode off.
2. Freezer (Hold 3 sec for Power Freeze)
   Touch this button to set the freezer to your desired temperature. You can set the temperature between -8°F and 8°F (between -22°C and -14°C). Touch and hold this button for 3 seconds to decrease the time needed to freeze products in the Freezer. It can be helpful If you need to quickly freeze easily spoiled items or if the temperature in the freezer has warmed dramatically (For example, if the door was left open.
3. Alarm / hold 3 sec for Filter Reset
   This button serves two purposes:
   1. To turn the door open alarm on and off. If the door alarm is set to On, an alarm beeps if any refrigerator door is left open for more than three minutes. The beeping stops when you close the door. The door alarm function is preset to On in the factory. You can turn it off by touching and then releasing this button. You can turn it back on in the same fashion. The icon lights up when the function is on.
   2. To reset the water filter life indicator. After you replace the water filter, touch and hold this button for 3 seconds to reset the water filter life indicator.
4. Lighting/Hold 3 sec for C ↔ F
   Touching this button turns on the Dispenser LED lamp (under the display) in continuous mode, so that it stays on continuously. The button also lights up. If you want the dispenser lamp to come on only when someone uses the dispenser, touch this button to turn the continuous mode off. Touch and hold this button for 3 seconds to switch the temperature units between °C and °F.
5. Fridge (Hold 3sec for Power Cool)
   Touch this button to set the fridge to your desired temperature. You can set the temperature between 34°F and 46°F (between 7°C and 1°C). Touch and hold this button for 3 seconds to decrease the time needed to cool products in the Refrigerator. It can be helpful if you need to quickly cool easily spoiled items, or if the temperature in the fridge has warmed dramatically (For example, if the door was left open.
6. Ice Off (Hold 3 sec for child lock)
   If you don’t want to make more ice, touch this button. Also, pressing this button for 3 seconds turns on Child Lock, which locks the display panel and dispenser buttons so the buttons can not be used. The Child Lock icon lights up to indicate you’ve activated the Child Lock function. Press 3 seconds to unlock.
7.  Ice Type
   Touch this button to select your desired ice type. Cubed and crushed ice modes alternate when you press the button. This mode can not be used with the Water mode simultaneously.
8. Water
   Touch this button to dispense water. This mode can not be used with the Ice Type mode simultaneously. Water mode will be off if you touch the Ice Type button.
   Cooling Off Mode
   Cooling Off mode (also called Shop mode), is designed for use by retailers when they are displaying refrigerators on the shop floor. In Cooling Off mode, the refrigerator’s fan motor and lights work normally, but the compressors do not run, and the refrigerator and freezer do not get cold. To start Cooling Off mode, touch and hold the Energy Saver button and the Power Freeze button for 5 seconds during normal operation. The refrigerator chime sounds and the temperature display flashes OF OF. To cancel Cooling Off mode, touch and hold the Energy Saver and the Power Freeze buttons again for 5 seconds.
9. Ice Off
   If you don’t want to make more ice, touch the Ice Off button. The icon will light up, and the Ice-Maker will stop making ice. We recommend you stop ice making if the following occur:
   1. There is enough ice in the ice bucket.
   2. You want to save water and energy.
   3. Water is not being supplied to the refrigerator.
      If the ice maker function is ON, and the water Line is not connected, there will be a water valve noise from the back of the unit. Press the Ice Off (Hold 3sec for child lock) button for less than 3 seconds until the Ice Off Indicator illuminates.
      If you do not press any button(letters not ICON), the display turns off in a few seconds. If you press any button(letters, not icons), the display lights up again. The function key will operate after you remove your finger from the letters except E.Saver, Ice, and Water key.
10. Filter
    Water filter usage
    This icon will light up when you need to change the filter. After you use about 300 gallons of water, the filter indicator lights up. (about 6 months). After you install the new water filter, reset the filter indicator by touching the Alarm/hold 3 sec for Filter Reset button.
    • If water is not dispensing or is dispensing slowly, you need to replace the water filter because it is clogged.
    • Some areas have large amounts of lime in their water, which causes the water filter to clog more quickly.

PARTS AND FEATURES

Use this page to become more familiar with the parts and features of the refrigerator.

• When closing the door, make sure the Vertical Hinged Section is in the correct position to avoid scratching the other door. If the Vertical Hinged Section is reversed, put it back to the right position and close the door. Moisture may appear at times on the Vertical Hinged Section. The door handle may become loose over time. If this happens, tighten the bolts found on the inside of the door. If you close one door with a lot of force, the other door may open.
• When the door opens, the interlock switch automatically turns off the auger motor in the ice maker for safety reasons.
• When the interior or exterior LED lamp has gone out, please contact your service agents.

CLEANING THE REFRIGERATOR

Caring for your Samsung French Door Refrigerator prolongs the life of your appliance and helps keep the refrigerator free of odor and germs.

Cleaning the Interior

Clean the inside walls and accessories with a mild detergent and then wipe dry with a soft cloth. You can remove the drawers and shelves for a more thorough cleaning. Just make sure to dry drawers and shelves before putting them back into place.

Cleaning the Exterior

Wipe the control panel and digital display with a damp, clean, soft cloth. Do not spray water directly on the surface of the refrigerator. The doors, handles and cabinet surfaces should be cleaned with a mild detergent and then wiped dry with a soft cloth. To keep your appliance looking its best, polish the exterior once or twice a year.

Caution:

• Do not spray water directly on the refrigerator. Use a clean, damp cloth to clean.
• Do not use benzene, thinner, or Clorox for cleaning. They may damage the surface of the appliance and may cause a fire.
• You can erase the printed letters on the display if you apply stainless cleaner directly to the area where the letters are printed.

Cleaning the Ice / Water Dispenser

Push down one end of the tray dispenser and remove it. Wipe the Ice / Water Dispenser with a clean and soft cloth.

Caution: When using the crushed ice selection from the dispenser, some residual ice chips may start to collect in the ice chute. To prevent that residual ice from melting and running out of the chute, you should clean out the residual ice when you see it start to collect in the ice chute.

Cleaning the Rubber door seals

If the rubber door seals are dirty, the doors may not close properly, and the refrigerator will not operate efficiently. Keep the door seals free of dust or stains by cleaning the doors with a mild detergent and a damp cloth. Wipe dry with a clean, soft cloth.
Caution: Do not clean the refrigerator with benzene, thinner, or car detergent due to the risk of fire.

Cleaning the rear side of the refrigerator

To keep cords and exposed parts free of dust and dirt accumulation. Vacuum the rear side of the appliance once or twice a year.

Caution: Do not remove the back cover ( 1 ). You could suffer an electric shock.

Troubleshooting

WARRANTY ON SAMSUNG REFRIGERATOR

LIMITED WARRANTY TO ORIGINAL PURCHASER

This Samsung brand product, as supplied and distributed by Samsung Electronics America, Inc. (Samsung) and delivered new, in the original carton to the original consumer purchaser, is warranted by Samsung against manufacturing defects in materials and workmanship for a limited warranty period of: One (1) year Parts and Labor on Refrigerator, Five (5) years Parts and Labor on sealed Refrigeration system only*, Ten (10) years Parts and Five (5) years Labor on Digital Inverter Compressor (*Compressor, evaporator, condenser, drier, connecting tubing). This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the United States. To receive warranty service, the purchaser must contact Samsung for problem determination and service procedures. Warranty service can only be performed by a Samsung authorized service center. The original dated bill of sale must be presented upon request as proof of purchase to Samsung or a Samsung authorized service center. Samsung will repair or replace any part found to be defective, at our option and at no charge as stipulated herein, with new or reconditioned parts during the limited warranty period specified above. All replaced parts and products become the property of Samsung and must be returned to Samsung. Replacement parts and products assume the remaining original warranty, or ninety (90) days, whichever is longer. In-home service will be provided during the warranty labor period, subject to availability within the contiguous United States. In-home service is not available in all areas. To receive in-home service, the product must be unobstructed and accessible from floor level to service personnel. If during in-home service, repair cannot be completed, it may be necessary to remove, repair, and return the product. If in-home service is unavailable, Samsung may elect, at our option, to provide for transportation of our choice to and from a Samsung authorized service center. Otherwise, transportation to and from the Samsung authorized service center is the responsibility of the purchaser. This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, noncommercial use of this product, and shall not apply to the following, including, but not limited to: damage which occurs in shipment; delivery and installation; applications and uses for which this product was not intended; altered product or serial numbers; cosmetic damage or exterior finish; accidents, abuse, neglect, fire, water, lightning or other acts of nature; use of products, equipment, systems, utilities, services, parts, supplies, accessories, applications, installations, repairs, external plumbing and leaks, external wiring, circuit breakers, fuses or connectors not supplied and authorized by Samsung, or which damage this product or result in service problems; incorrect electrical line voltage, fluctuations and surges; customer adjustments and failure to follow operating instructions, cleaning, maintenance and environmental instructions that are covered and prescribed in the instruction book; loss of food due to spoilage; consumable items including filters and light.

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Samsung RFG298HD French Door Refrigerator-FAQs