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Sony WF-C700N Truly Wireless Earbud-featured

Sony WF-C700N Truly Wireless Earbud User Guide

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Sony WF-C700N Truly Wireless Earbud

Sony WF-C700N Truly Wireless Earbud-product

Wireless Noise Canceling Stereo Headset

Model: YY2968

The term “product” in this document refers to the unit or its accessories.

  • This product will generate heat when charging. Always charge in a well-ventilated area. Do not charge under pillows, blankets, or on flammable surfaces.
  • Keep this product away from heat sources, direct sunlight, combustible gas, humidity, water, or other liquids.
  • Do not disassemble, open, microwave, incinerate, paint, or insert foreign objects into this product.
  • Do not subject this product to mechanical shock such as crushing, bending, puncturing, or shredding. Avoid dropping or placing heavy objects on this product.
  • Do not short-circuit this product or store it in a receptacle where it may be short-circuited by other metallic or conductive objects.
  • Do not operate this product if it has been wet or otherwise damaged, to prevent electric shock, explosion, and/or injury. Contact the dealer or authorised agent for assistance.
  • This product usage by children should be supervised.
  • Please read the operating instructions (including charging instructions and information on the minimum and maximum operating temperature) supplied with this product.

Charging the charging case

Use the supplied USB Type-C® cable and a commercially available USB AC adaptor.

Connect the USB Type-C cable and USB AC adaptor to the charging case, then connect to the AC outlet (mains).

Without permission granted by the NCC, no company, enterprise, or user shall change frequency, enhance transmitting power, or alter original characteristics as well as performance of approved low-power radio-frequency devices. The low-power radio-frequency devices shall not influence aircraft security nor interfere with legal communications. If found, the user shall cease operating immediately until no interference is achieved.

The said legal communications refer to radio communications operated in compliance with the Telecommunications Management Act. The low-power radio-frequency devices must endure interference from legal communications or ISM radio wave radiated devices.

Do not install the product in a confined space, such as a bookcase or built-in cabinet.

Do not expose the batteries (battery pack or batteries installed) to excessive heat, such as sunshine, fire, or the like, for a long time. Do not subject the batteries to extreme low temperature conditions that may result in overheating and thermal runaway. Do not dismantle, open, or shred secondary batteries.

In the event of a secondary battery leaking, do not allow the liquid to come in contact with the skin or eyes. If contact has been made, wash the affected area with copious amounts of water and seek medical advice. Secondary batteries need to be charged before use. Always refer to the manufacturer’s instructions or product manual for proper charging instructions.

After extended periods of storage, it may be necessary to charge and discharge the secondary batteries several times to obtain maximum performance.
Dispose of properly.

Warning sign

WARNING

Do not ingest the battery. Chemical Burn Hazard.

This product contains a coin/button cell battery. If the coin/button cell battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death.

Keep new and used batteries away from children.

If the battery compartment does not close securely, stop using the product and keep it away from children.
If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention.

This unit has been tested and found to comply with the limits set out in the EMC regulation using a connection cable shorter than 3 m.
Do not use, store, or leave in a place subject to high amounts of humidity, dust, smoke, or steam, or a place subject to high temperatures, such as near a fire or a location subject to direct sunlight, such as in a car.

High volume may adversely affect your hearing.

Do not use the unit while walking, driving, or cycling. Doing so may cause traffic accidents.
Do not use in hazardous areas unless the surrounding sound can be heard. If water or foreign matter enters the unit, it may result in fire or electric shock. If water or foreign matter enters the unit, stop use immediately and consult your nearest Sony dealer. In particular, be careful in the following cases.

  • When using the unit near a sink or liquid container
    Be careful that the unit does not fall into a sink or container filled with water.
  • When using the unit in the rain or snow, or humid locations

For details on the effects of contact with the human body from the mobile phone or other wireless devices connected to the unit, refer to the instruction manual of the wireless device.

If the earbud tips are not securely attached, they may fall off and remain inside the ear during use. Make sure that the earbud tips are securely attached before use.

Never insert the USB plug when the unit or charging cable is wet. If the USB plug is inserted while the unit or charging cable is wet, a short circuit may occur due to liquid (tap water, seawater, soft drink, etc.) or foreign matter on the unit or charging cable, and cause abnormal heat generation or malfunction.

This product has magnet(s) which may interfere with pacemakers, programmable shunt valves for hydrocephalus treatment, or other medical devices. Do not place this product close to persons who use such medical devices. Consult your doctor before using this product if you use any such medical device.

This product has magnet(s). Swallowing magnet(s) could cause serious harm, such as choking hazard or intestinal injuries. If magnets (or a magnet) were swallowed, consult a doctor immediately. Keep this product away from children or other supervised individuals to prevent accidental ingestion. There is a danger that this unit or its small parts may be swallowed. After use, store the unit in the charging case and store it in a location out of reach of small children.

Note about static electricity.

If you use the unit when the air is dry, you may experience discomfort due to static electricity accumulated on your body. This is not a malfunction of the unit. You can reduce the effect by wearing clothes made of natural materials that do not easily generate static electricity.

Precautions

The two-dimensional code or the URL on the cover will help you access the help guide that describes useful notes or procedures in detail.

On the water resistance of the unit

  • The charging case is not water resistant.
  • Unless the unit is used correctly, water may get into the unit and cause fire, electrocution, or malfunctions.

Note the following cautions carefully and use the unit correctly.

To maintain water-resistant performance

Carefully note the precautions below to ensure proper use of the unit.

  • Do not splash water forcibly into the sound output holes.
  • Do not drop the unit into water, and do not use underwater.
  • Do not allow the unit to remain wet in a cold environment, as the water may freeze. To prevent malfunction, make sure to wipe off any water after use.
  • Do not place the unit in water or use it in a humid place such as a bathroom.
  • Do not drop the unit or expose it to mechanical shock. Doing so may deform or damage the unit, resulting in deterioration of water resistance performance.

On BLUETOOTH® communications

  • Microwaves emitting from a Bluetooth device may affect the operation of electronic medical devices. Turn off this unit and other Bluetooth devices in the following locations, as it may cause an accident:
    • In hospitals, near priority seating in trains, locations where inflammable gas is present, near automatic doors, or near fire alarms.

On charging the unit

  • Be sure to use the supplied USB Type-C cable.

Notes on wearing the unit

  • After use, remove the headphones slowly.
  • Because the headphones achieve a tight seal over the ears, forcibly pressing them against your ears or quickly pulling them off can result in eardrum damage. When wearing the headphones, the speaker diaphragm may produce a click sound. This is not a malfunction.

Other notes

  • If you experience discomfort while using the unit, stop using it immediately.
  • If you have any questions or problems concerning this unit that are not covered in this manual, please consult your nearest Sony dealer.

Location of the serial number label

  • The bottom of the charging case

Specifications

Headset

Power source

  • DC 3.85 V: Built-in lithium-ion rechargeable battery
  • DC 5 V: When charged using USB

Operating temperature

  • 0 °C to 40 °C

Rated power consumption

  • 0.5 W (Headset), 2.0 W (Charging case)

Mass

  • Approx. 4.6 g × 2 (Headset (including earbud tips (M)))
  • Approx. 31 g (Charging case)

Included items

  • Wireless Noise Canceling Stereo Headset (1)
  • USB Type-C® cable (USB-A to USB-C®) (approx. 20 cm) (1)
  • Hybrid silicone rubber earbud tips (SS (1 line) (2), M (3 lines) (attached to the unit at the factory) (2), LL (5 lines) (2))
  • Charging case (1)
  • Documents (1 set)

Communication specification

Communication system

  • Bluetooth Specification version 5.2

Output

  • Bluetooth Specification Power Class 1

Frequency band

  • 2.4 GHz band (2.4000 GHz – 2.4835 GHz)

Design and specifications are subject to change without notice.

System requirements for battery charge using USB

USB AC adaptor

A commercially available USB AC adaptor capable of supplying an output current of 0.5 A (500 mA) or more.

Trademarks

  • The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc., and any use of such marks by Sony Group Corporation and its subsidiaries is under license.
  • USB Type-C® and USB-C® are registered trademarks of USB Implementers Forum.
  • All other trademarks and registered trademarks are trademarks or registered trademarks of their respective holders. In this manual, ™ and ® marks are not specified.

Licenses

  • This product contains software that Sony uses under a licensing agreement with the owner of its copyright. We are obligated to announce the contents of the agreement to customers under requirement by the owner of copyright for the software. Please access the following URL and read the contents of the license. https://rd1.sony.net/help/mdr/sl/23/
  • Services offered by third parties may be changed, suspended, or terminated without prior notice. Sony does not bear any responsibility in these sorts of situations.

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Sony WF-C700N Truly Wireless Earbud- FAQs

What are the controls on the Sony WF-C700N earbuds?

The left earbud button switches between Noise Cancelling and Ambient Sound, while the right earbud button controls playback (play, pause, skip). You can also answer/end calls and activate a voice assistant with either side.

How do I wear the Sony WF-C700N properly?

Insert the earbud marked L into your left ear and R into your right. The left earbud has a small dot for quick recognition. Rotate gently until the earbuds feel snug and comfortable.

Why do my Sony WF-C700N earbuds keep falling out?

If the earbuds slip, the tips may be the wrong size. Try switching to larger ear tips or adjusting the angle when inserting. A proper fit should feel secure without being too tight.

How do I know if my earbuds fit correctly?

A good fit gives you strong bass, reduces outside noise, and feels stable during movement. If the sound seems thin or the earbuds feel loose, try another ear tip size.

How do I answer calls with my Sony WF-C700N?

When you hear the ringtone, press the button on either earbud twice quickly to answer. To end the call, press the button again.

Can I use noise cancelling without music?

Yes. You can turn on Noise Cancelling mode anytime, even if no audio is playing. This helps reduce background noise in busy or loud environments.

How do I check when the earbuds are fully charged?

While charging, the indicator light shows red. Once charging is complete, the light turns off, meaning both the earbuds and case are ready to use.

How long does the Sony WF-C700N battery last?

The earbuds last up to 7.5 hours on a single charge, and the charging case provides an extra charge, giving you about 15 hours total listening time.

Do the Sony WF-C700N have a microphone?

Yes, they include built-in microphones that allow you to make calls, use voice assistants, and enjoy clear communication during online meetings.

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