WINBOT W2S Window Cleaning Robot User Manual

WINBOT W2S Window Cleaning Robot

Important Safety Instructions

When using an electrical appliance, basic precautions should always be followed, including the following:

READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE. SAVE THESE INSTRUCTIONS

1. This appliance can be used by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. The appliance is not to be used if it has been dropped, if there are visible signs of damage or if it is leaking. Keep the appliance out of reach of children when it is energized.
2. Do not use and charge the Appliance in extremely hot or cold environments (below 0˚C/32˚F or above 40˚C/104˚F, above 85% humidity), or it may affect battery life span.
3. The Appliance can be used to clean exterior windows if it is properly tethered to a safe position with the Carabiner, winds are calm, and it is not raining or snowing.
4. Before use, please use the Carabiner to lock the safety tether to a strong indoor railing, and make sure WINBOT is securely attached to it.
5. Do not leave the Appliance unattended when using it. To prevent bodily injury or property damage caused by accidental falling of the Appliance, please make sure there are no people, animals, or valuable, fragile objects under the working area of WINBOT.
6. Do not use the Appliance in whole gale storms and force-10 winds, or in areas where the altitude exceeds 2000 meters (6562 feet).
7. Please ensure the Appliance is plugged in while it is cleaning. The Appliance has a Safety Battery that charges during use. The Safety Battery powers the Appliance if it becomes unplugged or the electricity fails.
8. Do not leave the Appliance unattended when it is plugged in.
9. For household use ONLY (including exterior window). Do not use the Appliance in commercial or industrial environments.
10. Do not use on broken or uneven glass, such as glass with static cling stickers, advertising posters, or raised patterns, so as to prevent glass breaking or appliances falling. Do not use on surfaces with gaps, such as a piece of glass with gaps or holes, or two pieces of adjacent, frameless glass with a gap between them, so as to prevent the Appliance from falling due to poor attachment.
11. Only use accessories recommended or supplied by the manufacturer. Only use the Power Adapter supplied by the manufacturer.
12. Please make sure your power supply voltage matches the power voltage marked on the Power Adapter.
13. Do not use the Appliance on a framed glass with a frame smaller than 5 mm (0.2 in).
14. Do not use on glass less than 3 mm (0.12 in) thick or mirrors less than 4 mm (0.16 in) thick.
15. Do not use on glass or mirrors with a handle height of 70~105 mm (2.76~ 4.13 in).
16. Do not use the Appliance on greasy windows.
17. When used in a high-humidity environment, the cleaning performance will be affected.
18. Store the Appliance away from heat and flammable materials.
19. In rainy weather, do not use the Appliance on the exterior window to avoid the risk of the appliance’s damage or falling.
20. Do not use the Appliance if it does not firmly attach to the glass or has visible signs of damage.
21. To reduce the risk of electrical shock, do not put the Appliance in water or other liquids. Do not place or store the appliance where it can fall or be pulled into a tub or sink.
22. Do not touch the power plug with wet hands.
23. When charging the Appliance, do not place it on other electrical appliances and keep it away from fire and liquid.
24. Take care not to damage the power cord. Do not pull on or carry the Appliance by the power cord, use the power cord as a handle, close a window on the power cord, or put heavy weights on the power cord. Keep the power cord away from hot surfaces.
25.  Do not use with a damaged power cord or receptacle. Do not use the Appliance if it is not working properly, has been dropped, damaged, or come in contact with water. It must be repaired by the manufacturer or its service agent to avoid a hazard.
26. If the supply cord is damaged, it must be replaced by the manufacturer or its service agent to avoid a hazard.
27. The plug must be removed from the receptacle before cleaning or maintaining the Appliance. Do not unplug the Power Adapter by pulling on the power cord.
28. The manufacturer or its service agent must replace the Safety Battery to avoid a hazard.
29. The Safety Battery must be removed and discarded according to local laws and regulations before disposal of the Appliance.
30. The Appliance must be disconnected from the receptacle before removing the battery for disposal of the Appliance.
31. Please dispose of used batteries according to local laws and regulations.
32. Do not incinerate the Appliance even if it is severely damaged. The battery can explode in a fire.
33. The Appliance must be used in accordance with the directions in this Instruction Manual. The company cannot be held liable or responsible for any damages or injuries caused by improper use.
34. WARNING: For the purposes of recharging the battery, only use the detachable supply unit GM95-240375-D provided with this Appliance.
35. The robot contains batteries that are only replaceable by skilled persons.
36. The plug and the Power Adapter must be used indoors.
37. If the insulated glass, which WINBOT is working on, is leaking, remove WINBOT immediately after cleaning is completed.
38. Before cleaning, please observe the area to attach WINBOT for any small particles. If thereare any, please remove them or switch to aparticle-free area to avoid scratching the glass.
39. Clean the Wiping Pad in time and make sure that any small particles on it are completely removed to avoid scratching the glass.
40. The appliance is only to be used with the unit provided.
41. Keep the appliance out of reach of children when it is energized or cooling down.
42. The appliance has to be unplugged after use and before carrying out user maintenance on the appliance.
43. To reduce the risk of injury, close supervision is necessary when an appliance is used near children.
44. Do not contact moving parts.

To satisfy RF exposure requirements, a separation distance of 20 cm or more should be maintained between this device and persons during device operation. To ensure compliance, operations closer than this distance are not recommended. The antenna used for this transmitter must not be co-located in conjunction with any other antenna or transmitter.

For EU Countries
For EU Declaration of Conformity information, visit https://www.ecovacs.com/global/compliance

Correct Disposal of this Product
This marking indicates that this product should not be disposed of with other household waste throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To recycle your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can safely recycle this product.

Product Contents

Package Contents

* Figures in this manual are for reference only and may differ from the appliance. Product design and specifications are subject to changes without notice.

Product Diagram

Front View

Bottom View

Quick Start

Notes Before Cleaning

The following situations are not recommended for using WINBOT:

1. Do not use WINBOT on windows with condensation or oil stains or in extremely cold or hot environments.
   WINBOT may have difficulty moving in the following conditions.WINBOT delivers optimal performance on dry surfaces and in temperatures above 0℃.
2. Do not use WINBOT on windows that are too small or have irregular shapes.
   WINBOT cannot move around in the following conditions.WINBOT delivers optimal performance on square and large windows.
   
3. Do not use WINBOT on uneven windows.
   WINBOT may experience insufficient air pressure in the following conditions.
4. Do not leave the adapter suspended in the air when cleaning large glass windows.
   WINBOT may fall due to prolonged suspension. Therefore, always place the adapter on the ground.
5. Do not use WINBOT near narrow gaps close to its height.
   WINBOT may get stuck when nearby narrow spaces, openings, or gaps between window handles/door handles/ curtain boxes/ cabinets and surfaces such as walls/windows, are close to its height.Try placing WINBOT between the gap to confirm safe passage; if it’s stuck, refrain from using the robot there to prevent damage to either itself or surrounding furniture.
   Note: Please remove all protective materials, including but not limited to the EPE protective strips wrapping WINBOT and the protective films on WINBOT’s sides.To clean glass panel doors, open the door before attaching WINBOT to avoid WINBOT falling due to narrow door gaps.The safety rope and its carabiner are pre-installed at the factory.
   Note： Do not disassemble it at will.

Network Connection

1. Scan the QR Code at the bottom to download the ECOVACS HOME App, or search and download the APP in the APP store.
2. When installation is completed, complete registration, login, and network connection according to the guidance in the App.

Getting Started

1. Connect WINBOT’s Power Cable, Power Adapter, and Plug
   * Please ensure the battery is fully charged before using it. Charging time will be approx. 3 hours.
   * WINBOT is suitable for environments between 0-40°C. Please do not charge WINBOT in locations where the temperature exceeds this range.
   * To maintain charging time and efficiency, charge within a temperature range of 4-40°C.
   * Do not power off WINBOT while it is running, as it may risk falling.Follow the illustrated steps for the correct connection. An incorrect connection may result in charging failure or battery damage.
2. Add Cleaning Solution
   Add the ECOVACS WINBOT cleaning solution to the water tank. The maximum capacity of the water tank is about 80 ml.
   * It is recommended that the ECOVACS WINBOT cleaning solution be used for optimal cleaning results.
   * If the ECOVACS WINBOT cleaning solution runs out, tap water can be used temporarily. However, the ECOVACS WINBOT cleaning solution provides better cleaning results.
   * To avoid damage to the product, do not use any cleaning solutions other than the ECOVACS WINBOT cleaning solution. Do not use purified water or filtered water.
3. Install Wiping Pad
   1. Wet the wiping pad
      Before using, wet the wiping pad.
   2. Twist the wiping pad
      Twist the wiping pad to wring water out. To ensure cleaning performance, wring it out as much as you can.
   3. Stick the wiping pad
      Stick the wiping pad onto the velcro on the bottom of WINBOT, ensuring the narrow and wide sides are aligned correctly. Then press firmly to secure the pad in place.
4. Tie the Safety Rope
   Properly tie the safety rope to a stable object that cannot be easily moved (e.g., table leg, chair leg, bed leg, sofa leg, curtain rod, stair handrail, etc.), and lock the carabiner as shown below.
   Note: Please make sure to use under supervision.
   People or animals are prohibited from standing directly under the WINBOT working area. Make sure there are no valuable or fragile objects under this area.To ensure safety, please make sure to secure the carabiner before use.
   * It is recommended to fasten the safety rope with the carabiner on a firm and safe metal railing.

Start Cleaning

1. Start
   1. Before cleaning, ensure a clean area larger than WINBOT’s size, then attach WINBOT to the windows.
   2. Connect the power supply and long-press the WINBOT start button for 2 seconds.
   3. After hearing the fan start, place the bottom of the WINBOT (the side with the wiping pad) on the glass. WINBOT will adhere to the window automatically and start cleaning.
      * Do not stick the WINBOT too close to the edge when cleaning the frameless glass. It is recommended to be more than 10cm away from the edge.
      * WINBOT can only clean flat surfaces. Please make sure that the glass thickness is not less than 3mm.
      * After powering on, keep the fan away from hair and small objects to prevent blockages.
      * Regularly clean the wiping pad and remove any small particles on the pad to avoid scratching the glass.
      * Do not stand below or near the WINBOT while it is cleaning.

Finish

Pause

During cleaning, press onWINBOT or pause it via the app.

Remove WINBOT

When cleaning is complete, WINBOT will return to the starting position and beep. Please hold the handle tightly, then press and holdfor 2 seconds until the fan stops before removing WINBOT.

Unfasten Safety Rope

Power Off

Maintenance during Cleaning

1. Ensure WINBOT’s fan is not activated.
2. Place WINBOT on the wiping pad, ensuring both scrubbers fully contact the pad.
3. Press the bumpers simultaneously on both sides near the scrubbers. Release them when you hear the voice prompt “I’m starting to clean the scrubber.”
4. The voice prompt “The scrubber has been cleaned successfully ” indicates that the cleaning process is finished.

Component Maintenance

Water Tank

Cleaning the Water Tank

After WINBOT completes cleaning, empty the remaining cleaning solution from the water tank.

Wiping Pad

• Replace Wiping Pad
  Remove the dirty wiping pad and attach a new one flatly within the wiping pad holder at the bottom of WINBOT. Press and smooth the pad down to ensure a secure fit. Make sure the wide and narrow sides of the wiping pad align with those of the holder.
  * Be careful not to stick the wiping pad outside the holder to avoid affecting WINBOT’s operation.* If the velcro on the wiping pad holder is dusty, use a cleaning brush to remove the dust. Do not wash with water to prevent water from entering the bottom of the robot, which may cause damage.
• Wash Wiping Pad
  Remove the wiping pad. Wash it with tap water, and wring it as dry as possible before use.* Regularly clean the wiping pad to extend its service life. If the wiping pad becomes worn or no longer adheres securely to the velcro, replace it with a new one to achieve optimal cleaning performance.
  Explore more accessories at the ECOVACS HOME App or at https://www.ecovacs.com/global.

Driving Wheel Tracks

Before cleaning, ensure the fan is not running. Use the ECOVACS HOME App to remotely control WINBOT and check the driving wheel tracks. Pause the driving wheel tracks’ operation if dirt is found. Then wipe the tracks clean with a clean cloth.

After cleaning the driving wheel tracks, install the wiping pad and resume cleaning tasks.

Bottom Component

• Fan: Wipe clean with a dry cloth to prevent damage to WINBOT’s suction force.
• Spherical Sensors: Wipe clean with a dry cloth to maintain their sensitivity.
• Side Rollers: Wipe clean with a dry cloth to maintain their sensitivity.

* After WINBOT issues a low battery warning, ensure WINBOT is fully charged before using or storing it to avoid reducing battery service life.
* If WINBOT will not be used for an extended period, fully charge it, turn it off, and store it properly. To prevent battery damage and charging failure due to overdischarge, recharge it at least once every six months.

Status Indicator Light

Troubleshooting

Issue Resolution

Connect WINBOT with APP

When connecting the robot via Bluetooth in the ECOVACS HOME App, please ensure the following conditions are met for both the robot and your phone:

1. Bluetooth on your phone is turned on.
2. The station is powered on, and the indicator light is on.
3. Pair WINBOT via Bluetooth in the ECOVACS HOME App; avoid pairing through your phone’s Bluetooth settings.
4. Bluetooth and Wi-Fi may interfere with each other during pairing. For optimal connection, keep WINBOT close to the phone and away from the Wi-Fi router.
5. If WINBOT fails to connect to the App, try disconnecting other connected Bluetooth devices, ensuring WINBOT is not paired with another phone, and then try again.
6. When using a remote control, Bluetooth may disconnect if the phone is too far away or if there are walls in between. If disconnected, try reconnecting at a closer distance.
7. When using WINBOT, allow the ECOVACS HOME App to access location, Bluetooth, and phone storage permissions. Please contact customer service if the above methods fail to help connect.

Technical Specifications

The max.EIRP of the window cleaning robot is 1.357dBm.

Note: Technical and design specifications may be changed for continuous product improvement.

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WINBOT W2S Window Cleaning Robot-FAQs