Dimplex DHCHR20D 2kW Digital Ceramic Heater
Important safety instructions
IMPORTANT: THESE INSTRUCTIONS SHOULD BE READ CAREFULLY AND RETAINED FOR FUTURE REFERENCE. Note also the information presented on the appliance.
CAUTION: FAILURE TO FOLLOW THESE INSTRUCTIONS MAY CAUSE INJURY AND/OR DAMAGE AND MAY INVALIDATE YOUR WARRANTY. Please read the operating instructions carefully before using your product for the first time and keep them in a safe place.
- When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electrical shock, and injury to persons, including the following:
- If the appliance is damaged, check with the supplier before installation and operation.
- Do not use outdoors.
- Do not use in the immediate surroundings of a bath, shower, or a swimming pool.
- Do not use this heater if it has been dropped.
- Do not use if there are visible signs of damage to the heater.
- Use this heater on a horizontal and stable surface, or fix it to the wall, as applicable.
- Do not locate the appliance immediately below a fixed socket outlet or connection box.
- This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
- Children should be supervised to ensure that they do not play with the appliance.
- Do not use this appliance in series with a thermal control, a program controller, a timer, or any other device that switches on the heat automatically, since a fire risk exists when the appliance is accidentally covered or displaced.
- In the event of a fault, unplug the appliance.
- Unplug the appliance when not required for long periods.
- This product is only intended for INDOOR RESIDENTIAL applications.
- DO NOT cover the cord with carpeting, throw rugs, runners, or similar coverings.
- DO NOT route cord under furniture or appliances. Take care to position the cord away from traffic areas and where it will not be a tripping hazard.
- This appliance must not be used in a bathroom.
- Although this appliance complies with safety standards, we do not recommend its use on deep-pile carpets or on long-haired rugs.
- The appliance must be positioned so that the plug is accessible.
- If the supply cord is damaged, it must be replaced by the manufacturer, service agent, or a similarly qualified person to avoid a hazard.
- Keep the supply cord away from the front of the appliance.
- Do not use this heater in small rooms when they are occupied by persons not capable of leaving the room on their own, unless constant supervision is provided.
- To reduce the risk of fire, keep textiles, curtains, and/or flammable material a minimum distance of 1 m from the air outlet.
- To avoid overheating, DO NOT COVER the appliance. Do not place material or garments on the appliance, or obstruct the air circulation around the appliance, for instance by curtains or furniture, as this could cause overheating and a fire risk.
This heater carries the warning symbol indicating that it must not be covered.- To avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.
- Some parts of this product can become very hot and cause burns. Particular attention has to be given where children and vulnerable people are present.
This heater carries the warning symbol indicating that it must not be covered.WARNING – KEEP BATTERIES OUT OF REACH OF CHILDREN
- Swallowing may lead to serious injury in as little as 2 hours or death, due to chemical burns and potential perforation of the oesophagus.
- If you suspect your child has swallowed or inserted a button battery, immediately call the 24-hour Poisons Information Centre on 13 11 26 (in Australia) or 0800 764 766 (in New Zealand) for fast, expert advice.
- Examine devices and make sure the battery compartment is correctly secured, e.g., that the screw or other mechanical fastener is tightened. Do not use if the compartment is not secure.
- Dispose of used button batteries immediately and safely. Flat batteries can still be dangerous.
Specifications
For greater precision, please always refer to the rating label placed on the product.
Parts
Control Panel
Safety Features
This appliance incorporates a number of safety devices. In addition to the Important Safety Advice section, your attention is drawn to the following.
Tilt Switch
- The tilt switch will prevent the heater from working if it is accidentally tipped over on its side.
- If the fan heater is tipped over while it is hot, disconnect the power and allow it to cool, then stand the fan heater back upright. Reconnect the power; normal operation should be resumed. TAKE CARE when standing.
Overheat Protection
The heater is fitted with a temperature limiter, which will turn OFF the heater should it overheat for any reason. If this occurs, please disconnect the heater from the power socket and allow it to cool for at least 30 minutes. The product will return to normal operation after the cause of the overheating has been rectified.
Operation
IMPORTANT – OBJECTS OR CLOTHING MUST NOT BE PLACED ON THIS HEATER. Before using the heater, ensure that all warnings and instructions have been read carefully. To begin using the heater, simply place the heater on a level surface in an upright position and plug it into a corresponding power outlet.
- Unwind the power cord and plug the heater into a power socket.
- The stand-by button will light up.
- Press the stand-by button on the control panel to power on the heater.
- Press the stand-by button a second time to turn the heater off.
ECO Mode
- After turning the heater on, the unit will enter the ECO mode by default. The ECO button can be pressed to activate the ECO mode if the unit is in a different mode. This mode will automatically control the heat on and off according to the set temperature.
- The default temperature is 25°C. The temperature can be adjusted using the ‘+’ and ‘-‘ buttons to the left and right of the digital display between a range of 5–36°C.
Manual Mode
During operation, press the LOW HEAT or HIGH HEAT button to enter the manual control mode with the desired heat setting.
- a. Power Setting I (low heat) – 1200 W
- b. Power Setting II (high heat) – 2000 W
Timer Function
The timer function will work in both ECO and manual modes. To set the timer, press the TIMER button. The clock symbol will illuminate on the control panel. Set your desired timer from 0–24 hours by pressing the ‘+’ and ‘-‘ buttons to the left and right of the digital display.
Oscillation Function
Press the OSCILLATION button to enable oscillation. The oscillation light will illuminate on the control panel, and the heater will begin oscillating. To disable the oscillation function, press the oscillation button again.
Fan Mode
During operation, press the FAN button to start fan operation without heat.
Remote Control
The remote control performs the same settings as the control panel on the unit. Simply follow the same operation instructions mentioned previously. The remote requires 1 x CR2025 3 V lithium battery.
- Open the battery compartment (Fig. 1).
- Insert the battery into the remote control compartment.
- Close the battery compartment.
Cleaning
Over time, dust can accumulate on the heater, which can affect performance. It is recommended to clean the unit at least once a month.
- Turn the unit OFF and disconnect the appliance from the power supply.
- Remove any dust build-up with a soft brush.
- Wipe the surface of the unit with a soft, damp cloth. Mild detergent can be used for any stubborn marks.
IMPORTANT: The control panel and other parts must not come into contact with water or any other liquids.
Storage
If not using the unit for an extended period of time, after cleaning, please:
- Ensure the control switch is OFF and remove the plug from the power outlet.
- Cover the unit and store it upright in a location where it will not receive direct sunlight. NB: Prolonged exposure to direct sunlight will discolour the unit.
Maintenance
If the unit fails to operate efficiently, is broken, or other problems arise, unplug and do not operate. Ask for advice by calling your local after-sales service agent or the Customer Care Centre on 1300 556 816 (AU) / 0800 666 2824 (NZ).
Warranty
Please refer to the warranty card in the box for warranty information. For any troubleshooting advice, please contact the relevant Customer Care Centre below.
Glen Dimplex Australia Pty Ltd
1340 Ferntree Gully Road, Scoresby 3179, Victoria, Australia
Ph: 1300 556 816
Glen Dimplex New Zealand Ltd
38 Harris Road, East Tamaki, Auckland 2013, New Zealand
Ph: 0800 666 2824
Customer Care: 1300 556 816
[email protected]
www.dimplex.com.au
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Dimplex DHCHR20D 2kW Digital Ceramic Heater-FAQs
What are the main features of the Dimplex DHCHR20D 2kW Digital Ceramic Heater?
The DHCHR20D is a 2 kW digital ceramic heater with electronic controls, ideal for heating small to medium indoor spaces. It offers two heat settings plus an ECO mode for energy-efficient heating, an adjustable thermostat (approx. 5 – 36 °C), a 0-24 hour timer, and an oscillation function to help spread warmth evenly. Safety features include overheat and tip-over protection.
How does the ECO mode work on this digital heater?
The ECO mode adjusts heat output automatically to maintain a comfortable temperature while reducing overall electricity consumption. Instead of running at full power continuously, the heater modulates heat delivery according to ambient room temperature, helping to lower running costs compared to constant high-output settings.
Is the Dimplex DHCHR20D safe to use around pets and children?
Yes, but safety precautions still apply. The unit includes tip-over safety shut-off and overheat protection to reduce fire risks if knocked or blocked. However, the outer surface and vents can become hot in use, so place the heater where pets and children can’t easily touch or topple it. Ensure clear space around it and don’t cover it.
Can this heater run all night with the timer set?
Yes, the DHCHR20D includes a 0–24-hour timer that allows you to schedule heating for specific periods. This feature lets you pre-set the heater to run and switch off automatically — useful for maintaining warmth while you sleep without constant manual operation.
How far can this heater warm a room?
With a 2 kW output, this heater is best suited for small to medium-sized rooms such as bedrooms, living areas, or offices. Performance depends on room insulation, ceiling height, and outside temperature. Users should place it centrally or in a location with good air circulation for more even warmth distribution.
Does the heater oscillate, and why is that useful?
Yes — the DHCHR20D has an oscillation function that slowly moves the heat output from side to side. This helps distribute warmth more evenly across a room rather than concentrating heat in just one area, improving overall comfort.
How do I clean and maintain this ceramic heater?
Always unplug and cool the heater before any cleaning. Wipe the external surfaces with a soft, dry cloth to remove dust. Ensure vents are clean and not blocked for proper airflow. Do not use harsh chemicals or immerse the unit in water. Regular cleaning helps performance and longevity. (General good practice for heaters.)
Can the DHCHR20D be plugged into an extension cord?
It’s recommended to plug the heater directly into a wall socket rated for the correct voltage (220–240 V). High-power appliances like 2 kW heaters can overload some extension leads and cause overheating, so direct connection to an appropriate outlet is safest.
What warranty and after-sales support does it come with?
This model typically includes a 2-year manufacturer’s warranty covering defects in materials and workmanship under normal household use. Warranty terms vary by region and seller, so always check your purchase documentation for specifics and service procedures.
Is this heater noisy during operation?
Because the DHCHR20D uses a brushless DC motor for its fan/oscillation system, it tends to be relatively quiet compared with older fan heaters. While you’ll hear some airflow noise when in use, most users find it suitable for living spaces and bedrooms without being overly intrusive.