Whirlpool Protton Nxt 3‐Door Refrigerator User Manual

Whirlpool Protton Nxt 3‐Door Refrigerator

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic precautions:

• Plug into a grounded (earthed) outlet.
• Do not remove the ground prong.
• Do not use an adapter.
• Do not use an extension cord.
• Disconnect power before servicing.
• Replace all parts and panels before operating.
• Remove doors from your old refrigerator.
• Use a nonflammable cleaner.
• Do not store or use petrol, flammable liquids or gas in the vicinity of this or other electrical appliances. The fumes can cause fires or explosions.
• Do not store explosive substances, such as aerosol cans with flammable propellants, in this refrigerator.
• Do not use or place electrical devices inside the refrigerator compartments if they are not of the type expressly authorized by the manufacturer.
• Use two or more people to move and install the refrigerator.
• Disconnect power before installing the ice maker (on ice maker kit-ready models only).
• A qualified service technician must install the water line and ice maker. See installation instructions supplied with ice maker kit IC13B for complete details.
• Connect to a potable water supply only.
• Use a sturdy glass when dispensing ice (on some models).
• This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
• Children should be supervised to ensure that they do not play with the appliance.
• To avoid the risk of children becoming trapped and suffocated, do not allow them to play or hide inside the refrigerator.
• If the power supply cord is damaged, it must be replaced by the manufacturer or its service agent, or a similarly qualified person.

Location Requirements

IMPORTANT: This appliance is intended to be used in household and similar applications such as:

• Staff kitchen areas in shops, offices, and other working environments.
• Farm houses and by clients in hotels, motels, and other residential-type environments.
• Bed and breakfast-type environments.
• Catering and similar non-retail applications.

To ensure proper ventilation for your refrigerator, allow for 1/2″ (1.25 cm) of space on each side and at the top. Allow for 1″ (2.54 cm) of space behind the refrigerator. If your refrigerator has an ice maker, allow extra space at the back for the water line connections. When installing your refrigerator next to a fixed wall, leave 2 ¹⁄2″ (6.3 cm) minimum on the hinge side (some models require more) to allow for the door to swing open.

NOTE: This refrigerator is intended for use in a location where the temperature ranges from a minimum of 55°F (13°C) to a maximum of 110°F (43°C). The preferred room temperature range for optimum performance, which reduces electricity usage and provides superior cooling, is between 60°F (15°C) and 90°F (32°C). It is recommended that you do not install the refrigerator near a heat source, such as an oven or radiator.

Electrical Requirements

Before you move your refrigerator into its final location, it is important to make sure you have the proper electrical connection. If the supply cord is damaged, it must be replaced by the manufacturer or its service agent, or a similarly qualified person. Do not use a cord that shows cracks or abrasion damage along its length or at either the plug or connector end.

Recommended Grounding Method

A 115 V, 60 Hz, AC only 15 or 20 A fused, grounded electrical supply is required. It is recommended that a separate circuit serving only your refrigerator be provided. Use an outlet that cannot be turned off by a switch. Do not use an extension cord.

NOTE: Before performing any type of installation, cleaning, or removing a light bulb, turn the refrigerator off. Depending on your model, either turn the freezer control to the word OFF, or press the Minus sign touch pads repeatedly until a dash (–) appears in both the Freezer and Refrigerator displays as shown. Disconnect the refrigerator from the electrical source. When you are finished, reconnect the refrigerator to the electrical source and reset the temperature controls to the desired setting. See “Using the Controls.”

Water Supply Requirements

Gather the required tools and parts before starting installation. Read and follow the instructions provided with any tools listed here.

TOOLS NEEDED:

• Flat-blade screwdriver
• 1/4″ Nut driver
• 7/16″ and 1/2″ Open-end or two adjustable wrenches
• 1/4″ Drill bit
• Cordless drill

IMPORTANT:

• Connect to a potable water supply only.
• All installations must meet local plumbing code requirements.
• Do not use a piercing-type or 3/16 ” (4.76 mm) saddle valve, which reduces water flow and clogs more easily.
• Use copper tubing and check for leaks. Install copper tubing only in areas where the household temperatures will remain above freezing.
• For models with water filters, the disposable water filter should be replaced at least every 6 months.

Connect the Water Supply

Connect to Water Line

1. Unplug the refrigerator or disconnect power.
2. Turn OFF main water supply. Turn ON nearest faucet long enough to clear the line of water.
3. Find a 1/2″ to 1¹⁄4″ (12.7 mm to 31.8 mm) vertical cold water pipe near the refrigerator.
   IMPORTANT:
   • Make sure it is a cold water pipe.
   • A horizontal pipe will work, but the following procedure must be followed: Drill on the top side of the pipe, not the bottom. This will help keep water away from the drill. This also keeps normal sediment from collecting in the valve.
4. Determine the length of copper tubing you need. Measure from the connection on the lower right rear of the refrigerator to the water pipe. Add 7 ft (2.1 m) to allow for cleaning. Use 1/4″ (6.35 mm) O.D. (outside diameter) copper tubing. Be sure both ends of the copper tubing are cut square.
5. Using a cordless drill, drill a 1/4″ (6.35 mm) hole in the cold water pipe you have selected.
   • A. Cold water pipe
   • B. Pipe clamp
   • C. Copper tubing
   • D. Compression nut
   • E. Compression sleeve
   • F. Shutoff valve
   • G. Packing nut
6. Fasten the shutoff valve to the cold water pipe with the pipe clamp. Be sure the outlet end is solidly in the 1/4″ (6.35 mm) drilled hole in the water pipe and that the washer is under the pipe clamp. Tighten the packing nut. Tighten the pipe clamp screws slowly and evenly so the washer makes a watertight seal. Do not overtighten.
7. Slip the compression sleeve and compression nut on the copper tubing as shown. Insert the end of the tubing into the outlet end squarely as far as it will go. Screw the compression nut onto the outlet end with an adjustable wrench. Do not overtighten or you may crush the copper tubing.
8. Place the free end of the tubing in a container or sink, and turn ON the main water supply. Flush the tubing until the water is clear. Turn OFF the shutoff valve on the water pipe.

Refrigerator Door(s) and Drawer

TOOLS NEEDED: 5/16″, 3/8″, 1/4″ hex head socket wrenches, a #2 Phillips screwdriver, and a flat-blade screwdriver.

IMPORTANT:

• Your refrigerator has a standard reversible refrigerator door with either a freezer door or freezer drawer, or French doors. Follow the instructions specific to the door style of your model.
• All graphics referenced in the following instructions are included later in this section after “Final Steps.” The graphics shown for the standard door are for a right-hand swing refrigerator (hinges factory-installed on the right).
• If you only want to remove and replace the doors, see “Remove Doors and Hinges” and “Replace Doors and Hinges.”
• Before you begin, turn the refrigerator control OFF, and remove food and adjustable door or utility bins from the doors. Replace and Remove Handles.

Replace and Remove Handles

Standard Door

• To replace the handle, align the handle on the door or drawer as shown. Using a Phillips screwdriver, attach the handle with the handle screws.
• To replace the handle trim pieces, using your hand, apply firm pressure on the face of the trim and slide the trim piece toward the center of the handle.
• To remove handles, reverse directions.

French Doors

• To remove the handle, use a 3/32″ hex key to loosen the two setscrews located on the side of each handle. Pull the handle straight out from the door or drawer. Make sure you keep the screws for reattaching the handles. See Handle graphics 1 and 2.
• To replace the handles, reverse the directions.

Remove and Replace Freezer Drawer

IMPORTANT:

• Two people may be required to remove and replace the freezer drawer.
• All graphics are included later in this section after “Final Steps”.

Remove Drawer Front

1. Open the freezer drawer to full extension.
2. Loosen the four screws attaching the drawer glides to the drawer front. See Drawer Front Removal graphic.
   NOTE: Loosen screws three to four turns. Keep the screws in the drawer front.
3. Lift the drawer front upward and off the screws. See Drawer Front Removal graphic.

Replace Drawer Front

1. Slide the drawer glides out of the freezer compartment. Insert the screws in the top of the drawer front into the slots in the drawer brackets. See Drawer Front Replacement graphic.
2. Pull the drawer brackets toward you to insert the two screws in the bottom of the drawer front into the brackets. See Drawer Front Replacement graphic.
3. Completely tighten the four screws.

Final Steps

1. Check all holes to make sure that hole plugs and screws are in place. Reinstall the top hinge cover as shown in the Top Hinge graphic.
2. Replace the base grille.
3. Plug into a grounded 3-prong outlet.
4. Return all removable door parts to the door and food to the refrigerator

Standard Door – Freezer Door

Door Removal & Replacement

• Top Hinge
  • A. Hinge Cover Screw
  • B. Top Hinge Cover
  • C. 5/16″ Hex-Head Hinge Screws
  • D. Top Hinge
• Center Hinge
  • A. Hinge Pin Cover
  • B. Center Hinge
  • C. Hinge Screws
• Bottom Hinge
  • A. Hinge Pin Shim
  • B. Bottom Hinge
  • C. Hinge Plate
  • D. Roller Bracket
  • E. 3/8″ Hex-Head Hinge Screws

Door Swing Reversal (optional)

Door Closing and Door Alignment

The base grille covers the leveling screws and roller assemblies located at the bottom of the refrigerator cabinet below the freezer door or drawer. Before making adjustments, remove the base grille and move the refrigerator to its final location.

1. Remove the two screws fastening the base grille to the cabinet, and set the screws aside. Grasp the grille and pull it toward you.
2. Move the refrigerator to its final location.
   NOTE: To allow the refrigerator to roll more easily, raise the leveling legs off the floor by turning the leveling screws counterclockwise. The front rollers will be touching the floor.
3. So the doors will close more easily, use a 1/4″ hex driver to turn both leveling screws clockwise. This will raise the front of the refrigerator, tilting it slightly downward to the rear. Turn both leveling screws the same amount.
   NOTE: Having someone push against the top of the refrigerator takes some weight off the leveling screws. This makes it easier to turn the screws.
4. Open and close the doors to make sure they close as easily as you like. If not, increase the tilt by turning both leveling screws clockwise. It may take several turns of the leveling screw to allow the doors to close more easily.
5. Check for door alignment. If one door is lower than the other, adjust the leveling screw on the lower side of the refrigerator. Using a 1/4″ hex driver, turn the screw clockwise to raise that side of the refrigerator until the doors are aligned. It may take several turns of the leveling screw to raise the refrigerator.
   NOTE: Having someone push against the top of the refrigerator takes some weight off the leveling screws. This makes it easier to turn the screws.
6. Make sure the refrigerator is steady. If the refrigerator seems unsteady or rolls forward when the door or drawer is opened, adjust the leveling screws. Using a 1/4″ hex driver, turn the leveling screw on each side clockwise until the rollers are up and the leveling feet are firmly against the floor.
7. Replace the base grille by aligning the holes in the grille with the holes in the cabinet and fasten using the screws removed in Step 1.

REFRIGERATOR USE

Opening and Closing Doors (French door models)

There are two refrigerator compartment doors. The doors can be opened and closed either separately or together. There is a vertically-hinged seal on the left-hand refrigerator door.

• When the left-hand door is opened, the hinged seal automatically folds inward so that it is out of the way.
• When both doors are closed, the hinged seal automatically forms a seal between the two doors.

Using the Controls

The control center is located at the top front of the refrigerator compartment.

Temperature Controls

For your convenience, your temperature controls are preset at the factory. When you first install your refrigerator, make sure the controls are still set to the recommended set points as shown.

IMPORTANT:

• The recommended settings should be correct for normal household refrigerator use. The controls are set correctly when milk or juice is as cold as you like and when ice cream is firm.
• When the power is on, the temperature display shows the set point temperature of the compartment.
• Wait 24 hours for your refrigerator to cool completely before adding food. If you add food before the refrigerator has cooled completely, your food may spoil.
  NOTE: Adjusting the refrigerator and freezer temperature controls to a colder than recommended setting will not cool the compartments any faster.
• If the temperature is too warm or too cold in the refrigerator or freezer, first check the air vents to be sure they are not blocked before adjusting the controls.

To Turn Your Refrigerator Off/On:

• Press the freezer (+) touch pad repeatedly until “OFF” appears in the freezer display. Allow a few seconds for the refrigerator to shut off. Neither compartment will cool.
• Press either the refrigerator or freezer (-) touch pad to turn on the refrigerator.

Ice Maker

IMPORTANT: Flush the water system before turning on the ice maker. See “Water Dispenser.”

Turning the Ice Maker On/Off

To turn the ice maker ON, simply lower the wire shutoff arm. To manually turn the ice maker OFF, lift the wire shutoff arm to the OFF (arm up) position and listen for the click.

NOTE: Your ice maker has an automatic shutoff. As ice is made, the ice cubes will fill the ice storage bin and the ice cubes will raise the wire shutoff arm to the OFF (arm up) position. Do not force the wire shutoff arm up or down.

NOTE: Turn off the ice maker before removing the ice storage bin to serve ice or to clean the bin. This will keep the ice cubes from dropping out of the ice maker and into the freezer compartment. After replacing the ice storage bin, turn on the ice maker.

Ice Production Rate

• The ice maker should produce a complete batch of ice approximately every 3 hours.
• To increase ice production, lower the freezer and refrigerator temperature. See “Using the Controls.” Wait 24 hours between adjustments.

Remember

• Allow 24 hours to produce the first batch of ice. Allow 3 days to completely fill the ice storage bin. Discard the first three batches of ice produced.
• The quality of your ice will be only as good as the quality of the water supplied to your ice maker. Avoid connecting the ice maker to a softened water supply. Water softener chemicals (such as salt) can damage parts of the ice maker and lead to poor-quality ice. If a softened water supply cannot be avoided, make sure the water softener is operating properly and is well-maintained.
• Do not store anything on top of the ice maker or in the ice storage bin.

TROUBLESHOOTING

First, try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the warranty page in this manual and scan the code with your mobile device, or visit www.whirlpool.com/product_help. In Canada,  visit www.whirlpool.ca.

Refrigerator Operation

The refrigerator will not operate

Power cord unplugged? Plug into a grounded 3-prong outlet.

• Is the outlet working? Plug in a lamp to see if the outlet is working.
• Household fuse blown or circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.
• Are controls on? Make sure the refrigerator controls are on. See “Using the Control(s).”
• New installation? Allow 24 hours following installation for the refrigerator to cool completely.
  NOTE: Adjusting the temperature controls to the coldest setting will not cool either compartment more quickly.

The motor seems to run too much

Your new refrigerator may run longer than your old one due to its high-efficiency compressor and fans. The unit may run even longer if the room is warm, a large food load is added, doors are opened often, or if the doors have been left open.

The refrigerator seems noisy

Refrigerator noise has been reduced over the years. Due to this reduction, you may hear intermittent noises from your new refrigerator that you did not notice in your old model. Below are listed some normal sounds with explanations.

• Buzzing – heard when the water valve opens to fill the ice maker
• Pulsating – fans/compressor adjusting to optimize performance
• Hissing/Rattling – flow of refrigerant, movement of water lines, or from items placed on top of the refrigerator
• Sizzling/Gurgling – water dripping on the heater during defrost cycle
• Popping – contraction/expansion of inside walls, especially during initial cool-down
• Water running – may be heard when ice melts during the defrost cycle, and water runs into the drain pan
• Creaking/Cracking – occurs as ice is being ejected from the ice maker mold.

The doors will not close completely

• Door blocked open? Move food packages away from the door.
• Bin or shelf in the way? Push the bin or shelf back in the correct position.

FIVE-YEAR LIMITED WARRANTY

WHAT IS COVERED

ONE-YEAR LIMITED WARRANTY

For one year from the date of purchase, when this major appliance is installed, operated, and maintained according to instructions attached to or furnished with the product, Whirlpool Corporation or Whirlpool Canada LP (hereafter “Whirlpool”) will pay for factory specified replacement parts and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased or, at its sole discretion, replace the product. In the event of product replacement, your appliance will be warranted for the remaining term of the original unit’s warranty period.

WHAT IS NOT COVERED

1. Commercial, non-residential, or multiple-family use, or use inconsistent with published user, operator, or installation instructions.
2. In-home instruction on how to use your product.
3. Service to correct improper product maintenance or installation, installation not in accordance with electrical or plumbing codes, or correction of household electrical or plumbing (e.g., house wiring, fuses, or water inlet hoses).
4. Consumable parts (e.g., light bulbs, batteries, air or water filters, preservation solutions, etc.).
5. Defects or damage caused by the use of non-genuine Whirlpool parts or accessories.
6. Damage from accident, misuse, abuse, fire, floods, acts of God, or use with products not approved by Whirlpool.
7. Repairs to parts or systems to correct product damage or defects caused by unauthorized service, alteration, or modification of the appliance.
8. Cosmetic damage, including scratches, dents, chips, and other damage to the appliance finishes, unless such damage results from defects in materials and workmanship and is reported to Whirlpool within 30 days.
9. Discoloration, rust, or oxidation of surfaces resulting from caustic or corrosive environments, including, but not limited to, high salt concentrations, high moisture or humidity, or exposure to chemicals.
10. Food or medicine loss due to product failure.
11. Pickup or delivery. This product is intended for in-home repair.
12. Travel or transportation expenses for service in remote locations where an authorized Whirlpool servicer is not available.
13. Removal or reinstallation of inaccessible appliances or built-in fixtures (e.g., trim, decorative panels, flooring, cabinetry, islands, countertops, drywall, etc.) that interfere with servicing, removal, or replacement of the product.
14. Service or parts for appliances with original model/serial numbers removed, altered, or not easily determined.
    The cost of repair or replacement under these excluded circumstances shall be borne by the customer.

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Whirlpool Protton Nxt 3‐Door Refrigerator-FAQs