TP Link Tapo C420S2 Camera System User Manual

TP Link Tapo C420S2 Camera System

Introduction

Install anywhere with long battery life.

Tapo Wire-Free Security Camera System is designed to be used outdoors. Its rechargeable and removable battery with a low-power protocol extends your usage. No wires means you can place the camera wherever you like. The camera is equipped with the starlight sensor and the spotlights, catching more colors. The highly sensitive starlight sensor captures higher-quality images even in low-light conditions. The integrated spotlights help enhance your security view with vivid colors even at night.

• 2K QHD – Now with 1.7 times more pixels than 1080p, providing clearer videos and photos.
• 180 Day Long Battery Life – The rechargeable and removable battery with a low-power protocol extends your usage.
  *180-day battery life is based on TP-Link’s laboratory testing with 10-20 triggered events per day. Actual battery life may vary based on device settings, use, and environmental factors.
• Wire-Free Placement – No wires means you can place the cameras almost anywhere inside or outside – whatever works for you.
• Smart AI Detection – Detect multiple event types with smart AI algorithms. Adjust the sensitivity according to your needs.
• Sound and Light Alarm – Trigger sound and light as an alarm when motion is detected.
• Full-Color Night Vision – Enhance your security view with vivid colors even at night with the integrated spotlights.
• Starlight Sensor – The highly sensitive starlight sensor captures higher-quality images even in low-light conditions.
• Motion Detection – Get instant notifications when your camera detects motion.
• Weatherproof – Helps Tapo cameras perform well even in harsh environments with rain and dust.
• Two-Way Audio – Communicate with others with the built-in microphone and speaker.
• Flexible Storage Choices – Save recorded videos on the hub-installed microSD card (up to 256 GB) or by using Tapo Care cloud storage services.
  *microSD card needs to be purchased separately.
  **Subscribe for cloud storage at https://www.tapo.com/tapocare/.

Appearance-Camera

1. Spotlights
2. Light Sensor
3. Motion Sensor
4. Status LED
   Indicate the status of your camera.
5. Microphone
6. Lens
7. SYNC/RESET Button
   While the camera is powered on:
   • Press for 1 second: Pair with the hub
   • Press and hold for about 5 seconds: Reset the camera

Appearance-Hub

1. SYNC
   Press to pair with the camera, or silence the hub when it rings.
2. RESET
   Press and hold for about 5 seconds until the hub LED quickly blinks red to reset the hub.
3. microSD Card Slot
   Insert a microSD card to record camera videos locally. Initialize the microSD card within the Tapo app first. “microSD card not included.
4. Status LED
   Indicate the status of your hub

Hub Status LED

Camera Status LED

Charge the Battery

• Method 1:
  Connect the battery to a power source.
  • Charging: Solid amber
  • Fully charged: Solid green
• Method 2:
  Insert the battery into the camera, and then connect the camera to a power source.

Set Up Your Camera

Follow the steps below to get started with your new hub and camera.

• Step 1. Download Tapo App
  Get the Tapo app from the App Store or Google Play, or by scanning the QR code below.
• Step 2. Log In
  Open the app, and log in with your TP-Link ID. If you don’t have an account, create one first.
• Step 3. Add Your Hub First
  Tap the + button in the app and select your model. Follow the app instructions to set up your hub.
• Step 4. Add Your Camera
  Tap the + button in the app and select your model. Follow the app instructions to set up your camera.

Install a microSD Card

If you want the camera to record videos locally, insert a microSD card to your hub. Initialize the microSD card within the Tapo app. You can go to Camera Settings > microSD Card in the Tapo app to check the card status or format your card.

Mount Your Camera

When you finish adding your camera in the Tapo app, you can place your camera on a flat surface, or mount it on a wall or ceiling with the provided mounting template and screws.

• Step 1. Drill Holes
  Stick the mounting template to the desired mounting place. Drill 3 screw holes according to the template.
• Step 2. Install the Bracket
  Insert three anchors into the holes and use the screws to affix the bracket over the anchors.
• Step 3. Mount Camera
  Install the camera to the mounting bracket, and adjust the camera angle.

Size of Screws

Main Hub Controls

After you successfully set up the hub and camera, you will see your devices listed on the home page. You can view and manage your hub from anywhere at any time with the Tapo app.

Home Page

This page lists all the devices you’ve added, and you can view them directly and manage them easily. Tap the hub to enter the Status page.

Status Page

You can tap to sound an alarm. When it alarms, you can tap to silence the alarm.

Check Connected Devices

Slide up to check connected devices to the hub. You can also add more devices.

Check MicroSD Card Status and Storage

You can turn on Loop Recording if you want new recordings to overwrite previous recordings when storage is not enough. You can also check how much storage is used and the storage used by each connected camera/ doorbell. Tap Format when you want to format your microSD card.

Share Your Hub

You can invite your family members to manage your Tapo devices together by entering the TP-Link ID (email) you want to share the devices with.

Hub Settings

On the Status page, tapto enter the settings page. You can change your device name and location, set a siren, turn on/off status LED, set auto reboot time, etc.

Main Camera Controls

After you successfully set up the camera, you will see your camera listed on the home page. You can view and manage your camera from anywhere at any time with the Tapo app.

Home Page

This page lists all the cameras you’ve added, and you can view them directly and manage them easily. Tap the camera or go to Camera Preview > Manage to enter the Live View page.

Live View

• Talk or Voice Call: Communicate with loved ones
• Privacy Mode: Enable to temporarily shut down the surveillance for privacy
• Alarm On/Off: Turn on to get noticed when motion detected
• Playback & Memory: Check all recordings and saved moments

Camera Settings

On the Live View page, tapto enter the Camera Settings page. You can change your camera name, set Night Mode settings, customize detection settings and recording schedules, turn on/off notifications, set activity zones, remove the camera, etc.

Check Battery Status

Check the current battery status, and set the power saving mode as you like to save battery.

Show Battery Status on Live View

Go to the Camera Settings page and tap

Set Power Saving Mode

Set when to turn on Power Saving Mode to save battery.

Set Privacy Zones

Privacy zones cannot be viewed or monitored to protect your privacy.

Customize Privacy Zones

Go to the Camera Settings page and tap Privacy Zones. You can set zones that cannot be monitored.

Night Vision Mode

Unlike standard cameras’ black and white night view, this smart wire-free camera is equipped with a high-resolution sensor and spotlights, helping enhance your security view with vivid colors even at night. You can choose a preferred night mode and adjust the white light brightness as needed.

Select Night Mode

Go to Camera Settings > Night Mode Settings, and select your preferred night mode.

Camera Detection & Alerts

Receive notifications and check feeds when the camera detects motion or person/pet/vehicle. Insert a microSD card or subscribe to Tapo Care to record the clips when activity is detected. Otherwise, you can only receive the notifications.

Note: Initialize the SD card on the Tapo app before using it.

• Step 1: Turn On Detection
  Go to the Camera Settings page and tap Detection & Alerts to turn on the detection and customize motion zones and sensitivity.
• AI Detection
  When your camera detects a person/pet/vehicle, it will send you notifications or even sound an alarm. You can adjust the detection sensitivity.

Wake-up Sensitivity

Your battery-powered camera only wakes up and starts recording when motion is detected. You can set how easily the camera wakes up.

Camera Alarm

Customize Camera Alarm settings to trigger a light/sound alarm to frighten away unwanted visitors when your camera detects activity. You can also set the Alarm Schedule as needed.

Turn On Activity Notifications

Turn on Activity Notifications to get instant alerts when your camera detects activities. You can customize the time when the camera sends you notifications.

Step 5: Check Recordings

On the Live View page, tapto find all recordings. Tap the colored sections or the video clips below to check the activity detected.

Detection Recordings

Start recording when events are detected. You need a microSD card or subscribe to Tapo Care to save videos. It’s suggested to initialize the SD card on the app before using it.

1. On the Live View page, tapto enter the Camera Settings page.
2.  Toggle on to enable the microSD Recording function and set the Recording Schedule for 24-hour Recording as needed.

Manual Recording

When watching live or playback, you can take screenshots and record video clips anytime you want. Photos and videos you take will appear in the Memory page, and you can download them to your phone or share with your family.

1. On the Live View or Playback page, tapto take photos and tapto record video clips.
2.  Go to LIVE View page, tapand enter Memory page, or go to Me > Camera Memory to view, download, and share photos and videos you take.

Privacy Mode

On the Live View page, tapto enable the Privacy Mode. When enabled, streaming and recording functions will be temporarily disabled to protect your privacy. You can tap Exit Privacy Mode to exit Privacy Mode and the camera will be back to work. You can also go to Camera Settings > Auto Privacy Mode to enable privacy mode when charging the camera.

Clips Settings

You can set the Retrigger Time, Record Buffer amd Maximum Clip Length as you like. You could extend the battery life by setting longer retrigger time, and reduced record buffer and clip length.

Share Camera

You can invite your family members to manage your Tapo devices together by entering the TP-Link ID (email) you want to share the devices with.

Smart Actions

Smart Actions automate repetitive tasks, allowing you to blaze through tedium with utmost ease. Set everything up once and never have to worry about it again. With Smart Actions, giving your home that level of intelligence is a snap. Shortcut lets you perform an action with a simple tap. Automation allows you to automate tasks to be performed at a set time. e.g. Turn on the lamp plugged into your Tapo smart plug when your camera detects motion.

Option 1: Edit based on the routine actions

1. Go to the Smart Actions page and you will see the Routine Actions (Shortcut or Automation).
2. Tap on a routine action. Tap EDIT to change the settings as needed and tap APPLY to save changes.

Option 2: Create your own shortcuts

1. Go to Shortcuts page. Tap + on the top right to add a simple and smart action.
2. Add an action and choose whether to delay the action.
3. Name your shortcut and choose an icon. Tap Done to save all the settings.

Option 3: Create your own actions

1. Go to Automation page. Tap + on the top right to add a simple and smart action.
2. Name the new action. Tap + to add conditions (When) like the trigger time, and tap + to add tasks (Then) like turning on the switch.
3. Name your automation and set the effective time for the automation. Tap Done to save all the settings.

Check Me Page

On this page, you can edit your account, quickly check the memorable moments you saved, set up connections with third-party services, subscribe to Tapo Care, set useful widgets, or find the FAQs related to the Tapo app.

Authentication

FCC compliance information statement

• Product Name: Smart Wire-Free Security Camera System
• Model Number: Tapo C420S2/S1

Responsible Party:

TP-Link USA Corporation

• Address: 10 Mauchly, Irvine, CA 926181
• Website: http://www.tp-link.com/us/
• Tel: +1 626 333 0234
• Fax: +1 909 527 6804
• E-mail: [email protected]

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment.

FCC RF Radiation Exposure Statement

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter. “To comply with FCC RF exposure compliance requirements, this grant is applicable to only Mobile Configurations. The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.” We, TP-Link USA Corporation, has determined that the equipment shown as above has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. We, TP-Link USA Corporation, has determined that the equipment shown as above has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.

OPERATING FREQUENCY (the maximum transmitted power)

• 2412MHz—2472MHz (20dBm)

EU Declaration of Conformity

TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU, 2009/125/EC, 2011/65/EU and (EU)2015/863. The original EU declaration of conformity may be found at https://www.tapo.com/en/support/ce/

RF Exposure Information

This device meets the EU requirements (2014/53/EU Article 3.1a) on the limitation of exposure of the general public to electromagnetic fields by way of health protection. The device complies with RF specifications when the device used at 20 cm from your body.

UK Declaration of Conformity

TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017. The original UK declaration of conformity may be found at https://www.tapo.com/support/ukca/

Canadian Compliance Statement

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licenceexempt RSS(s). Operation is subject to the following two conditions:

1. This device may not cause interference
2. This device must accept any interference, including interference that may cause undesired operation of the device.

Radiation Exposure Statement:

This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

Industry Canada Statement

CAN ICES-3 (B)/NMB-3(B)

Safety Information

• Do not use a damaged charger or USB cable to charge the device. Do not use any other chargers than those recommended.
• Do not use the device where wireless devices are not allowed.
• The adapter shall be easily accessible.
• Use only power supplies that are provided by the manufacturer and in the original packaging of this product. If you have any questions, please don’t hesitate to contact us.
• Keep the device away from fire or hot environments. DO NOT immerse in water or any other liquid.
• Do not disassemble, repair, or modify the product.
• Do not place near automatically controlled devices such as fire alarms. Radio waves emitted from this product may cause such devices to malfunction, resulting in an accident.
• Observe restrictions on using wireless products in fuel depots, chemical plants, or when blasting operations are in progress.
• Do not use liquid to clean the product. Only use a dry cloth.
• Never put metal objects inside the product. If a metal object enters the product, turn off the circuit breaker and contact an authorised electrician.
• This product is not intended to be used when providing medical care. Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy.
• Do not use this product in health care facilities. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
• Do not place heavy objects on top of the product.
• When you leave the product unused for a long time, unplug the product from the power outlet.
• Product should be kept away from heat sources such as radiators, cookers, etc. – it should not be placed in places where the temperature is less than -20 degrees or greater than 45 degrees.
• This product may interfere with other electronic products such as TVs, radios, personal computers, phones or other wireless devices.
• Always follow the local waste and recycling laws when you get rid of the used battery.
• Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.

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TP Link Tapo C420S2 Camera System-FAQs