Philips Hearlink 9030 MNR T R Hearing Aid Instructions Manual

Philips Hearlink 9030 MNR T R Hearing Aid

Your hearing aid, speaker, and earpiece

The hearing aid uses one of the following speakers:

Standard speakers

The speakers use one of the following earpieces:

Note: For details on replacing the dome, see the Replace standard earpieces section.

Charging time (MNR T R only)

Ensure you fully charge your hearing aids before first use and charge them every night. This ensures you start your day with fully charged hearing aids.

If your hearing aid’s battery is completely drained, the normal charging time is:

When the battery is fully charged, the charging process stops automatically. Charging time may vary depending on the battery’s remaining capacity and between the left and right hearing aids. For instructions on how to use your charger, see the charger’s instructions.

Battery performance

In both MNR T R and MNR T, battery performance varies depending on your individual use and hearing aid settings. Streaming sound from a TV, mobile phone or connectivity devices can influence this performance.

Rechargeable battery — MNR T R only

If your rechargeable hearing aids do not perform for a full day, you may need to have the rechargeable battery replaced. If so, contact your hearing care professional. If your hearing aids run out of battery, ensure you recharge them by placing them in the charger. Be aware that restarting the hearing aids does not give you more usage time.

Turn hearing aids ON/OFF using the charger (MNR T R only)

Your hearing aids automatically turn ON when removed from the charger. The hearing aid LED light turns GREEN after approximately two seconds. Wait until the hearing aid LED light blinks GREEN twice, confirming that it is ready for use. Depending on your hearing aid settings, you may also hear a start-up jingle. Your hearing aid automatically turns OFF and starts charging when placed in the charger. The hearing aid LED light turns ORANGE.

IMPORTANT NOTICE: If applicable, ensure that your charger is powered or that the charger’s built-in battery is charged when the hearing aid is seated in the charging port. For more information, see your charger’s instructions for use.

Turn hearing aids ON/OFF using the push button (MNR T R only)

The hearing aids can be turned ON/OFF using the push button. To turn ON

Press and hold the lower part of the push button for approximately two seconds until the hearing aid LED light turns GREEN. Release the push button and wait until the hearing aid LED light blinks GREEN twice.

The hearing aid is now turned ON. To turn OFF Press and hold the lower part of the push button for
approximately three seconds until the hearing aid LED light turns ORANGE. The hearing aid plays four descending tones. Release the push button and the hearing aid is turned OFF.

For information regarding tones, see the Sound and LED light indicators section.

Turn hearing aids ON/OFF (MNR T only)

The battery drawer is used to turn the hearing aids ON and OFF. To save battery life, make sure your hearing aids are switched OFF when you are not wearing them. To perform a quick reset of hearing aid settings, open and close the battery drawer.

Low battery indication

Just before the battery runs out completely, you will hear four descending tones. To extend battery performance, ensure you stop any audio streaming.

• MNR T R: When the battery is running low, you will hear three alternate beeps. This gives you approximately two hours before the hearing aid runs out of battery. At this point, you may continue to stream audio for approximately one hour.
• MNR T: When the battery is running low, you will hear three alternate beeps. This gives you approximately 15 minutes before the hearing aid runs out of battery. At this point, Bluetooth® connectivity is turned OFF.

LED light: Continuous ORANGE blinks to indicate low battery.

Put on a hearing aid

Step 1

Place the hearing aid behind your ear. You should always use the speaker with an earpiece attached. Ensure you only use parts designed for your hearing aid.

Step 2

Hold the bend of the speaker wire between your thumb and index finger. The earpiece should point towards the opening of the ear canal.

Step 3

Gently push the earpiece into your ear canal until the speaker wire sits close to your head. If the speaker has an ear grip, place it in the ear so it follows the contour of the ear.

Cleaning

The MultiTool contains a brush and wire loop for cleaning and removing earwax. If you need a new MultiTool, contact your hearing care professional.

IMPORTANT NOTICE: The MultiTool has a built-in magnet. Keep the MultiTool at least 30 centimeters (1 foot) away from credit cards and other magnetically-sensitive devices.

Do not drop your hearing aid when handling it. Ensure you hold it over a soft surface to avoid damage while cleaning it.

Clean the microphone openings

Use the MultiTool brush to carefully brush debris away from the openings and the surface around the openings. Ensure that you do not forcefully squeeze parts of the MultiTool into the microphone openings. This may damage the hearing aid.

Replace standard earpieces

It is important that you do not clean the standard earpiece (dome and Grip Tip). If the earpiece is filled with earwax, replace it with a new one. The grip Tip needs to be replaced at least once a month.

Step 1

Hold on to the speaker and pull off the earpiece.

Step 2

Insert the speaker exactly into the middle of the earpiece to get a secure fit.

Step 3

Push firmly to ensure that the earpiece is securely fastened.

Hearing aid storage (MNR T R only)

When you are not using your hearing aid, the charger is the best place to keep it. To ensure the longest life of the rechargeable battery in the hearing aid, do not expose it to excessive heat. For example, do
not leave the hearing aid in the sun in front of a window or in a car, even if the hearing aid is in the charger.

Long-term storage

Before you put away or store the hearing aid for a prolonged period of time (more than 14 days), ensure you first fully charge the hearing aid, and then turn it OFF. This way the battery can be
charged again.

Change volume

The push button lets you adjust the volume. When you increase or decrease the volume, you hear a beep.
For information regarding button press times, see the table General settings overview for your hearing aid, in the Your individual hearing aid settings section at the end of this booklet.

Change program

Your hearing aid can save up to four different programs configured by your hearing care professional. Depending on the program you choose (1,2,3 or 4), you hear one to four tones.

For information regarding tones, see the Sound and LED light indicators section. For information regarding button press times see the table General settings overview for your hearing aid, in the Your individual hearing aid settings section at the end of this booklet.

Mute your hearing aids

In both MNR T and MNR T R you can mute your hearing aids by using one of the following optional devices/app:

• HearLink App
• AudioClip
• Remote Control

How to unmute your hearing aids
You can unmute your hearing aids by using one of the optional devices/app or by applying a short press to the upper or lower part of the push button on the hearing aids.
MNR T only
You can also mute your hearing aids by pressing either end of the push button for four seconds

IMPORTANT NOTICE: Do not use the mute function as an OFF button, as the hearing aid is still using battery power in this mode.

Use your hearing aid with an iPhone, iPad or iPod

Philips HearLink is a Made for iPhone® hearing aid and allows for direct communication and control with iPhone, iPad® or iPod touch®.*

For assistance in using your hearing aid with any of these products, contact your hearing care professional. Use of the Made for Apple badge means that an accessory has been designed to connect specifically to the Apple products identified in the badge, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. Please note that use of this Accessory with iPod, iPhone, or iPad may affect wireless performance.

Using your hearing aid with Android devices

Philips HearLink supports Audio Streaming for Hearing Aids (ASHA) and can be used for direct communication and control with selected Android™ devices.*

For assistance in using your hearing aid with Android devices, contact your hearing care professional.

Pairing and compatibility

For instructions on how to pair your hearing aid with iPhone, iPad, iPod touch, or Android devices, visit the following website: hearingsolutions.philips.com/support/how-to-faq/

For a list of compatible iPhone, iPad, iPod touch, and Android devices, visit the following website: hearingsolutions.philips.com/compatibility

Wireless accessories and other options

There are a range of accessories available as an enhancement to your wireless hearing aid. These enable you to hear and communicate better in everyday situations.

• AudioClip
  A device that can be used as remote microphone and hands-free headset when paired to your mobile phone.
• TV Adapter
  A device that streams sound from a TV or electronic audio device, to your hearing aids.
• Remote Control
  A device that lets you change the program, adjust the volume, or mute your hearing aids.
• HearLink App
  An application that lets you control your hearing aid from your mobile phone or tablet. For iPhone, iPad, iPod touch, and Android devices. Ensure that you only download and install HearLink App from the official app stores.
• Telecoil
  Telecoil can help you hear better when using a phone with a builtin loop or when in buildings with teleloop systems such as theaters, places of worship, or lecture rooms. This symbol is shown wherever a tele loop has been installed.

General warnings

For your personal safety and to ensure correct usage, you should familiarize yourself fully with the following general warnings before using your hearing aid. Consult your hearing care professional if
you experience unexpected operation or serious incidents with your hearing aid during use or because of its use. Your hearing care professional will support you with issue handling and, if relevant, reporting to the manufacturer and/or the national authorities.

Note that hearing aids do not restore normal hearing and do not prevent or improve a hearing impairment resulting from organic conditions. Hearing aids are only a part of hearing habilitation and may need to be supplemented by auditory training and instruction in lipreading. Furthermore, note that in most cases, infrequent use of a hearing aid does not permit a user to attain full benefit from it.

(MNR T R only)
Only charge the hearing aids with a designated charger. Other chargers risk destroying the hearing aids and batteries. This hearing aid is supported by a non-removable rechargeable lithiumion battery cell. Please ensure to charge the hearing aid and familiarize yourself with the safety and handling information related to rechargeable hearing aids.

Do not try to get access to the battery inserted in the hearing instrument. The battery must only be replaced by your hearing care professional. Only charge the hearing aid with a designated charger. Other chargers risk destroying the hearing aid and battery.

Usage of hearing aids
Hearing aids should be used only as directed and adjusted by your hearing care professional. Misuse can result in sudden and permanent hearing loss. Never allow others to wear your hearing aid, as incorrect usage could cause permanent damage to their hearing.

Choking hazards and risk of swallowing batteries or other small parts Hearing aids, their parts, and batteries should be kept out of reach of children and anyone who might swallow these items or otherwise cause injury to themselves. If a battery to a hearing aid or CROS transmitter is swallowed, see a doctor immediately and contact the National Poison Center at 1-800-222-1222 or the National Battery Ingestion Hotline at 1-800-498-8666.

(MNR T only) Batteries have occasionally been mistaken for pills. Therefore, check your medicine carefully before swallowing any pills. Most hearing aids can be supplied with a tamper-resistant battery
drawer upon request. This is strongly recommended for infants, small children, and people with intellectual and developmental disabilities.

Battery use
Always use batteries recommended by your hearing care professional. Batteries of low quality may leak and cause bodily harm. Never attempt to recharge your batteries and never dispose of batteries by burning them. There is a risk that the batteries will explode.

Troubleshooting

MNR T R/T

To troubleshoot the charger, see your charger’s instructions for use.

Note: If none of the above solutions work, consult your hearing care professional.

Water & dust resistant (IP68)

Your hearing aid is dust-tight and protected against ingress of water, which means it is designed to be
worn in all daily life situations. The water and dust resistance means you do not have to worry about your hearing aid getting wet when it rains, or if it comes into contact with sweat.

Before charging the hearing aid make sure to wipe off any moisture.

Should your hearing aid come into contact with water and stop working, gently wipe off any water and let the hearing aid dry.

Conditions of use

(MNR T R only)

Technical information

The hearing aid contains the following two radio technologies:

The hearing aid contains a radio transceiver using short-range magnetic induction technology operating at 3.84 MHz. The magnetic field strength of the transmitter is very weak and always below 15 nW (typically below –40 dBμA/m (–12.20 dBμA/ft) at 10 meters (33 feet) distance).

The hearing aid also contains a radio transceiver using Bluetooth Low Energy technology and proprietary short-range radio technology, both operating at ISM band 2.4 GHz.

(MNR T R)
The radio transmitter is weak and always below 9 mW equal to 9.6 dBm in total radiated power.

(MNR T only)
The radio transmitter is weak and always below 9 mW equal to 9.6 dBm in total radiated power. The hearing aid complies with international standards concerning electromagnetic compatibility and human exposure. Only use your hearing aid in areas where wireless transmission is permitted.

Note: The device complies with Part 15 of the FCC rules and with Innovation, Science and Economic Development Canada’s license -exempt RSS standards. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Note:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.

Changes or modifications not expressly approved by the part responsible for compliance could avoid the user’s authority to operate the equipment.

Description of symbols and abbreviations used in this booklet

REACH Declaration
REACH requires Philips Hearing Solutions to provide chemical content information for Substances of Very High Concern (SVHC) if they are present above 0.1% of the article weight. Recent information can be found on the website hearingsolutions.philips.com/REACH.

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Philips Hearlink 9030 MNR T R Hearing Aid-FAQs