Sony WF-1000XM6 Noise Cancelling Headphones Manual

Sony WF-1000XM6 Noise Cancelling Headphones

Wireless Noise-Canceling Stereo Headset

Model: YY2985

The term “product” in this document refers to the unit or its accessories.

• This product will generate heat when charging. Always charge in a well-ventilated area. Do not charge under pillows, blankets, or on flammable surfaces.
• Keep this product away from heat sources, direct sunlight, combustible gas, humidity, water, or other liquids.
• Do not disassemble, open, microwave, incinerate, paint, or insert foreign objects into this product.
• Do not subject this product to mechanical shock such as crushing, bending, puncturing, or shredding. Avoid dropping or placing a heavy object on this product.
• Do not short-circuit this product or store it in a receptacle where it may be short-circuited by other metallic or conductive objects.
• Do not operate this product if it has been wet or otherwise damaged, to prevent electric shock, explosion, and/or injury. Contact the dealer or authorized agent for assistance.
• This product should be used by children and should be supervised.
• Please read this document (including charging instructions and information on the minimum and maximum operating temperatures) supplied with this product.
• Without permission granted by the NCC, no company, enterprise, or user shall change frequency, enhance transmitting power, or alter original characteristics, as well as the performance of approved low-power radio-frequency devices. The low-power radio-frequency devices shall not influence aircraft security nor interfere with legal communications; if found, the user shall cease operating immediately until no interference is achieved.
• The said legal communications refer to radio communications operated in compliance with the Telecommunications Management Act. The low-power radio-frequency devices must endure interference from legal communications or ISM radio wave-radiated devices.
• Do not install the product in a confined space, such as a bookcase or built-in cabinet. Do not expose the batteries (battery pack or batteries installed) to excessive heat, such as sunshine, fire, or the like, for a long time. Do not subject the batteries to extreme low temperature conditions that may result in overheating and thermal runaway. Do not dismantle, open, or shred secondary batteries.
• In the event of a secondary battery leaking, do not allow the liquid to come in contact with the skin or eyes. If contact has been made, wash the affected area with copious amounts of water and seek medical advice. Secondary batteries need to be charged before use.
• Always refer to the manufacturer’s instructions or product manual for proper charging instructions. After extended periods of storage, it may be necessary to charge and discharge the secondary batteries several times to obtain maximum performance. Dispose of properly.

Charging this product

Place the headset units into the charging case. Use the supplied USB Type-C® cable and a commercially available USB AC adaptor. Connect the USB AC adaptor to the charging case using the USB Type-C cable, then connect the USB AC adaptor to an AC outlet.

WARNING

• Do not ingest the battery. Chemical Burn Hazard.
• This product contains a coin/button cell battery.
• If the coin/button cell battery is swallowed or placed inside any part of the body, it can cause severe or fatal internal burns within just 2 hours and can lead to death.
• Keep new and used batteries away from children.
• If the battery compartment does not close securely, stop using the product and keep it away from children.
• If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention.
• This unit has been tested and found to comply with the limits set out in the EMC regulation using a connection cable shorter than 3 m.
• Do not use, store, or leave in a place subject to high amounts of humidity, dust, smoke, or steam, or in a place subject to high temperatures, such as near a fire or a location subject to direct sunlight, such as in a car. High volume may adversely affect your hearing.
• Do not use the unit while walking, driving, or cycling. Doing so may cause traffic accidents. Do not use in hazardous areas unless the surrounding sound can be heard. If water or foreign matter enters the unit, it may result in fire or electric shock. If water or foreign matter enters the unit, stop use immediately and consult your nearest Sony dealer. In particular, be careful in the following cases.
• When using the unit near a sink or liquid container. Be careful that the unit does not fall into a sink or container filled with water.
• When using the unit in the rain or snow, or in humid locations.
• For details on the effects of contact with the human body from the mobile phone or other wireless devices connected to the unit, refer to the instruction manual of the wireless device.
• If the earbud tips are not securely attached, they may fall off and remain inside the ear during use. Make sure that the earbud tips are securely attached before use.
• Never insert the USB plug when the unit or charging cable is wet. If the USB plug is inserted while the unit or charging cable is wet, a short circuit may occur due to liquid (tap water, seawater, soft drink, etc.) or foreign matter on the unit or charging cable, and cause abnormal heat generation or malfunction.
• This product has magnet(s) which may interfere with pacemakers, programmable shunt valves for hydrocephalus treatment, or other medical devices. Do not place this product close to persons who use such medical devices. Consult your doctor before using this product if you use any such medical device.
• This product has magnet(s). Swallowing magnet(s) could cause serious harm, such as a choking hazard or intestinal injuries. If magnets (or a magnet) are swallowed, consult a doctor immediately. Keep this product away from children or other supervised individuals to prevent accidental ingestion.
• There is a danger that this unit or its small parts may be swallowed. After use, store the unit in the charging case and store it in a location out of reach of small children.

Note about static electricity.

If you use the unit when the air is dry, you may experience discomfort due to static electricity accumulated on your body. This is not a malfunction of the unit. You can reduce the effect by wearing clothes made of natural materials that do not easily generate static electricity.

For customers in Australia

Statement of Compliance

Security standard for consumer-grade relevant connectable products

AUSTRALIA

This statement of compliance has been prepared by, or on behalf of, Sony Corporation, which is the manufacturer of the product below. The statement of compliance is made in accordance with the Cyber Security (Security Standards for Smart Devices) Rules 2025, authorised by the Cyber Security Act 2024.

Product manufacturer details

• Name of the manufacturer: Sony Corporation
• Address of the manufacturer: 1-7-1 Konan, Minato-ku, Tokyo, 108-0075 Japan
• Name of the authorised representative: James Blamey
• Address of the authorised representative: Level 7, 73 Miller Street, North Sydney, NSW, 2060
• Name(s) of other authorised representatives in Australia (if applicable): Leighton MacKenzie, Jay Hussain
  Address(es) of other authorised representatives in Australia (if applicable): Level 7, 73 Miller Street, North Sydney, NSW, 2060

Product details

• Product type: Wireless Noise-Canceling Stereo Headset
• Batch identifier: YY2985
• Defined support period for the product: Not Ending Before 01/02/2030

Declaration

It is declared that, in the opinion of the manufacturer:

1. The product listed in the table above has been manufactured in compliance with the requirements of Part 1 of Schedule 1 of the Cyber Security (Security Standards for Smart Devices) Rules 2025.
2. The manufacturer has complied with any other obligations relating to the product in Part 1 of Schedule 1 of the Cyber Security (Security Standards for Smart Devices) Rules 2025.

It is declared that this statement of compliance has been prepared by, or on behalf of, the manufacturer of the product listed in the table above and is accurate at the date of issue of 19/12/2025. Prepared by or on behalf of Sony Corporation

Precautions

The URL on the cover will help you access the help guide that describes useful notes or procedures in detail.

On the water resistance of the unit

• The charging case is not water-resistant.
• Unless the unit is used correctly, water may get into the unit and cause fire, electrocution, or malfunctions.
• Note the following cautions carefully and use the unit correctly.

To maintain water-resistant performance

Carefully note the precautions below to ensure proper use of the unit.

• Do not splash water forcibly into the sound output holes.
• Do not drop the unit into water, and do not use it underwater.
• Do not allow the unit to remain wet in a cold environment, as the water may freeze. To prevent malfunction, make sure to wipe off any water after use.
• Do not place the unit in water or use it in a humid place such as a bathroom.
• Do not drop the unit or expose it to mechanical shock. Doing so may deform or damage the unit, resulting in deterioration of water resistance performance.

On BLUETOOTH® communications

• Microwaves emitted by a Bluetooth device may affect the operation of electronic medical devices. Turn off this unit and other Bluetooth devices in the following locations, as it may cause an accident:
  
  • in hospitals, near priority seating in trains, locations where inflammable gas is present, near automatic doors, or near fire alarms.

On charging the unit

• Observe the following precautions. Failure to do so may cause fire, burns, injury, or electric shock.
  
  • Do not attach metallic objects (such as stickers made of materials containing metal) to the wireless charger or the unit.
  • When using wireless charging, do not place metallic objects (such as straps or clips containing metal) on the wireless charger.
  • If something unusual occurs during wireless charging, such as an unusual odor, unusual sound, smoke, overheating, or deformation, carefully and safely remove the unit from the wireless charger.
• If you have medical electronic devices such as pacemakers or defibrillators implanted, consult your doctor before using the wireless charging pad. Radio waves may affect the operations of the medical electronic devices.
• Be sure to use the supplied USB Type-C cable.

Notes on wearing the unit

• After use, remove the headphones slowly.
• Because the earbud tips achieve a tight seal in the ears, forcibly pressing them in or quickly pulling them out can result in eardrum damage. When wearing the earbud tips, the speaker diaphragm may produce a click sound. This is not a malfunction.

On the earbud tips (Noise isolation earbud tips)

• Earbud tips are fitted within the ear, so there is an increased risk of irritation of the ear canal. If you experience any discomfort, discontinue use.
• Earbud tips are consumables and may deteriorate or break after long-term use and storage. If the tips deteriorate or become damaged, the audio performance, such as sound quality and noise canceling, will become compromised. Replace them regularly. Also, if an earbud tip becomes damaged, such as cracking, peeling, chipping, or the mesh becomes torn, the earbud tip or part of it may remain in your ear and cause injury or illness. If you see any damage, be sure to replace the tip.
• Avoid washing with water, wet wipes, and the use of organic solvents such as alcohol, as these can cause premature deterioration.
• If foreign objects such as earwax are attached to the mesh part of the earbud tip, the sound may become muffled or difficult to hear. Remove the earbud tip from the headset, apply a cotton swab lightly to the mesh part, and rotate the cotton swab slowly to wipe off the dirt. Be careful not to tear the mesh part.

Other notes

• If you experience discomfort while using the unit, stop using it immediately.
• If you have any questions or problems concerning this unit that are not covered in this manual, please consult your nearest Sony dealer.

Specifications

Headset

• Power source: DC 5 V (Using a commercially available USB AC Adaptor). Using built-in lithium-ion batteries (Product Operation Power: DC 3.85 V).
• Operating temperature: 0 °C to 40 °C
• Mass: Approx. 6.5 g × 2 (Headset (including earbud tips (M))), Approx. 47 g (Charging case)
• Included items: Wireless Noise Canceling Stereo Headset (1), USB Type-C® cable (USB-A to USB-C®) (1), Noise isolation earbud tips (XS (2), S (2), M (2), L (2)), Charging case (1), Documents (1 set)

Communication specification

• Communication system: Bluetooth

Design and specifications are subject to change without notice.

System requirements for battery charging using USB

USB AC adaptor: A commercially available USB AC adaptor capable of supplying an output current of 0.5 A (500 mA) or more.

Trademarks

• The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc., and any use of such marks by Sony Group Corporation and its subsidiaries is under license.
• USB Type-C® and USB-C® are registered trademarks of USB Implementers Forum.
• LDAC and the LDAC logo are trademarks of Sony Group Corporation or its affiliates.
• All other trademarks and registered trademarks are trademarks or registered trademarks of their respective holders. In this manual, ™ and ® marks are not specified.

Licenses

• This product contains software that Sony uses under a licensing agreement with the owner of its copyright. We are obligated to announce the contents of the agreement to customers under the requirements of the owner of the copyright for the software. Please access the following URL and read the contents of the license: https://rd1.sony.net/help/mdr/sl/26/.
• Services offered by third parties may be changed, suspended, or terminated without prior notice. Sony does not bear any responsibility in these sorts of situations.

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Sony WF-1000XM6 Noise Cancelling Headphones-FAQs