Breville BES920XL Dual Boiler Espresso Machine User Guide

Breville BES920XL Dual Boiler Espresso Machine

BARGEVEI RECOMMENDS SAFETY FIRST

At Breville, we are very safety-conscious. We design and manufacture consumer products with the safety of you, our valued customer, foremost in mind. In addition, we ask that you exercise a degree of care when using any electrical appliance and adhere to the following precautions.

IMPORTANT SAFEGUARDS

When using electrical appliances, basic safety precautions should always be followed, including the following:
FOR ALL ELECTRICAL APPLIANCES

• Carefully read all instructions before operating and save for future reference.
• Do not touch hot surfaces. Use handles or knobs as advised in this instruction book.
• To protect against fire, electric shock, and injury to persons, do not immerse the power cord, plug, or appliance itself in water or other liquids.
• Close supervision is necessary when any appliance is used by or near children.
• If the appliance is to be:
  • left unattended
  • cleaned
  •  moved
  • assembled; or
  • stored
    Always switch off the appliance by pressing the POWER button to off and unplugging it from the power outlet.
• Always allow the appliance to cool before cleaning, moving or storing.
• It is recommended to regularly inspect the appliance and power cord. Do not use the appliance if there is damage to the power cord or plug, or if the appliance malfunctions or has been damaged in any way. Immediately stop use and call Breville Consumer Support.
• The use of accessory attachments not recommended by Breville may result in fire, electric shock, or injury to persons.
• Do not let the power cord hang over the edge of a table or countertop, or touch hot surfaces.
• Do not place the appliance near the edge of a table or countertop. Ensure the surface is level, clean, and free of water and other substances.
• Do not place the appliance on or near a hot gas or electric burner. Do not place it in or allow it to come in contact with a heated oven.
• This appliance is recommended for household use only. Do not use this appliance for anything other than its intended use. Do not use outdoors. Do not use in moving vehicles or boats.
• Do not attempt to open or service the espresso machine.
• For any maintenance other than cleaning, call Breville Consumer Support or visit a Breville Authorized Servicer.

SHORT CORD INSTRUCTIONS

Your Breville appliance is fitted with a short power cord to reduce personal injury or property damage resulting from pulling, tripping or becoming entangled with a longer cord. Longer detachable power cords or extension cords are available and may be used if care is exercised. If an extension cord is used, (1) the marked electrical rating of the cord set or extension cord should be at least as great as the electrical rating of the appliance, (2) the cord should be arranged so that it will not drape over the counter-top or table where it can be pulled on by children or tripped over unintentionally and (3) the extension cord must include a 3-prong grounding plug.

FEATURES OF YOUR BREVILLE PRODUCT

TRIPLE HEAT SYSTEM

Dual Stainless Steel Boilers

Dedicated espresso and steam boilers for simultaneous milk texturing and espresso extraction at the optimum temperature.

Actively Heated Group Head

Commercial 58mm group head with embedded element for optimal thermal stability during extraction.

PRECISION CONTROL

Electronic PID Temperature Control

Electronic temperature control delivers precise water temperature for optimum espresso flavor. Programmable.

Regulated Extraction Pressure

Over-pressure valve (OPV) limits maximum pressure for optimal espresso flavor.

Low Pressure Pre-Infusion

Gradually increases water pressure to gently expand grounds for an even extraction. Programmable.

Dual Pumps

Dedicated espresso and steam boiler pumps help maintain constant pressure throughout extraction.

Programmable Shot Temperature

Adjust water temperature to achieve optimal espresso flavor depending on coffee origin and degree of roast.

ADDITIONAL FEATURES

Backlit LCD

Displays current settings and simplifies programming functions.

High Volume Instant Steam

Dedicated 32 fl. oz (950ml) steam boiler delivers instant and continuous steam.

Commercial Steam Wand

Stainless steel 360° swivel-action steam wand with 3-hole tip for a silkier texture.

Instant Hot Water

Dedicated hot water outlet for making Americanos and pre-heating cups. 58mm Full Stainless Steel Portafilter Helps to promote a more even extraction and is easier to clean.

Shot Clock

Displays the duration of the espresso shot being extracted.

Auto Start

Switches the machine on at a specified time. The Razor™ Dose Trimming Tool Patented twist blade trims down the puck to the right level for precision dosing and a consistent extraction.

KNOW YOUR BREVILLE PRODUCT

• A. Top-fill 84 fl. oz (2.5L) removable water tank
  With an integrated water filter and backlit level indicator.
• B. Hot water dial
  Rotate to start and stop the flow of hot water from the hot water outlet.
• C. POWER button
• D. Backlit LCD
  Displays current settings and simplifies programming functions.
• E. MENU button
  Use in conjunction with the LCD to set the programmable functions.
• F. Espresso pressure gauge
  Monitors extraction pressure.
• G. Integrated & removable 58mm tamper
• H. Heated 58mm group head with embedded element
• I. 58mm full stainless steel portafilter
• J. Heated cup warming tray
• K. 1 CUP, 2 CUP, and MANUAL buttons
  With preset shot durations, manual override or reprogrammable durations/volumes.
• L. Steam lever
  For instant and continuous steam.
• M. Dedicated hot water outlet
  Delivers hot water for Americanos and pre-heating cups.
• N. 360° swivel action steam wand
  With 3 3-hole tip for a silkier texture.
• O. Descale the access point
• P. Tool storage tray
  House accessories when not in use.
• Q. Drop-down swivel foot
  Lifts the machine upwards for easy maneuverability.
• R. Removable drip tray
  With Empty Me! indicator.

ACCESSORIES

• A. Stainless steel milk jug
• B. Water filter holder with filter
• C. 1 CUP & 2 CUP single wall filter baskets
• D. 1 CUP & 2 CUP dual wall filter baskets
• E. Cleaning disc
• F. The Razor™ precision dose trimming tool
• G. Water hardness test strip
• H. Espresso cleaning tablets
• I. Cleaning tool for the steam wand tip
• J. Allen Key

OPERATING YOUR BREVILLE PRODUCT

BEFORE FIRST USE

Machine Preparation

Remove and discard all labels and packaging materials attached to your espresso machine. Ensure you have removed all parts and accessories before discarding the packaging. Remove the water tank located at the back of the machine by pulling down the water tank handle. Remove the plastic bag containing the water filter and water filter holder. Clean parts and accessories (water tank, portafilter, filter baskets, jug) using warm water and a gentle dishwashing liquid. Rinse well, then dry thoroughly.

TIP
To easily maneuver your machine, use the drop-down swivel foot located under the drip tray. When turned to UNLOCK, the swivel foot drops down & lifts the machine upwards, making it easier to access the removable water tank or reposition the machine to another location.

INSTALLING THE WATER FILTER

• Remove the water filter and water filter holder from the plastic bag.
•  Soak the filter in a cup of water for 5 minutes, then rinse under cold running water.
• Wash the filter holder with cold water, taking specific care to rinse the stainless steel mesh.
• Insert the filter into the two parts of the filter holder.
• To install the assembled filter holder into the water tank, align the base of the filter holder with the adapter inside the water tank. Push down to lock into place.
• Fill the water tank with cold water before sliding back into position at the back of the machine and locking into place.

NOTE
DO NOT use highly filtered, demineralized or distilled water in this machine. This may affect the taste of the coffee and how the machine operates.
NOTE
To purchase water filters, visit www.breville.com or call Breville Consumer Support.

FIRST USE

1. Ensure tank is filled with cold water. You can do this by either opening the top-fill water tank lid (push to open), or by removing the water tank at the back of the machine.
2. Check STEAM LEVER and HOT WATER dial are in the CLOSED position.
3. Press the POWER button to turn the machine on.
4. The LCD will display ‘Hrd3’, prompting you to set the water hardness level. Programming this will determine the regularity of the ‘NEW FILTER’ alert, which indicates when the water filter in the water tank needs to be replaced.
   Setting Water Hardness
   • Remove the supplied water hardness test strip from the wrapper.
   • Dip the test strip into a sample of the water you have filled the tank with. Wait for one minute. The water hardness setting is indicated by the number of red squares displayed on the test strip eg. 3 red squares indicates a water hardness setting of 3.
   • Press UP or DOWN arrow to the required setting from ‘Hrd1’ (softest water) to ‘Hrd5’ (hardest water). Press MENU button to set. Machine will beep to confirm selection.
     NOTE: If there is no selection within 5 minutes, the machine will default to setting ‘Hrd3’.
5. A pumping/vibrating sound will be heard indicating empty boilers are being filled with water for the first time. The LCD will display the current boiler temperature as it heats up.
6. After approximately 10 minutes, the machine will reach the default operating temperature (200˚F/93˚C) and all 4 buttons will illuminate. The machine is now in STANDBY mode, ready for the next step, ‘Flushing The Machine’.

NOTE
You will not be able to select the 1 CUP or 2 CUP functions; access the cleaning cycle in the menu options; or activate the steam wand until the machine has reached operating temperature (STANDBY mode). The machine will beep 3 times if one of these functions is selected.

Flushing The Machine

When the machine has reached STANDBY mode:

1. Press 2 CUP button to run water through the group head for 30 seconds.
2. Rotate HOT WATER dial to the OPEN position to run water through the hot water outlet. After 30 seconds, rotate HOT WATER dial to the CLOSED position.
3. Lift STEAM LEVER to the OPEN position to release steam through the steam wand. After 30 seconds, lower the STEAM LEVER to the CLOSED position.
4. Repeat steps 1–3 twice.
5. Re-fill water tank and empty drip tray, if required.

POWER SAVE MODE

The machine will enter POWER SAVE mode after remaining idle for 1 hour and turn off completely if not used for a continuous 4 hour period. Pressing any button during POWER SAVE (except POWER), or operating the STEAM LEVER or HOT WATER dial will cause the machine to heat-up to operating temperature. Pressing the POWER button during POWER SAVE will turn the machine off.

LCD INTERFACE

Display modes

3 modes can be displayed on the LCD screen: Shot Temperature, Shot Clock or Clock. Press UP or DOWN arrow to change the display mode.

1. Shot Temp
   Displays selected extraction temperature. The default is 200°F (93°C), but can be changed from 190°F–205°F (86°C–96°C). See ‘Extraction Temperature’, page 17.
2. Shot Clock
   Displays duration of espresso extraction in seconds. See ‘Extraction Guide’, page 26.
   Shot clock will be displayed during an extraction and 10 seconds after the extraction before returning to the default shot temperature display mode.
3. Clock
   Displays current time. The default is 12:00AM if the time has not been set. See ‘Set Clock’, page 17.
   If selected, the clock will display for 10 seconds before returning to the default shot temperature display mode.

GENERAL OPERATION

The 1 CUP & 2 CUP buttons use duration to control espresso volume. The duration times are preset, but can be reprogrammed (refer to ‘Reprogramming Shot Duration’, page 16). Alternatively, access the Advanced Features if you wish to use volumetric controls instead of duration to determine espresso volume (refer to ‘Volumetric Control (vOL)’, page 19).

1 CUP BUTTON

Press 1 CUP button once to extract a single shot of espresso at the preset duration (30 seconds). The extraction will start using the low pressure pre-infusion.

The machine will stop after 30 seconds and return to STANDBY mode.

TIP
To by-pass low pressure pre-infusion and deliver water to the group head at full pump pressure, press and hold the 1 CUP button. Release button when the desired amount of espresso has been extracted. This function can be used when purging the group head.

2 CUP BUTTON

Press 2 CUP button once to extract a double shot of espresso at the preset duration (30 seconds). The extraction will start using the low pressure pre-infusion.

The machine will stop after 30 seconds and return to STANDBY mode.

TIP
To by-pass low pressure pre-infusion and deliver water to the group head at full pump pressure, press and hold the 2 CUP button. Release button when the desired amount of espresso has been extracted. This function can be used when purging the group head.

COFFEE MAKING TIPS & PREPARATION

INSERTING THE PORTAFILTER

Place the portafilter underneath the group head so the handle is aligned with the INSERT position. Insert the portafilter into the group head and rotate to the right until the handle is securely locked in place. Rotating past the center will not damage the silicone seal.

EXTRACTING ESPRESSO

• Place pre-warmed cup(s) beneath the portafilter and press the MANUAL, 1 CUP or 2 CUP button.
• As a guide, the espresso will start to flow after 9–14 seconds (this includes pre-infusion time) and should be the consistency of dripping honey.
• If the espresso starts to flow before 9 seconds you have either under dosed the filter basket and/or the grind is too coarse. This is an UNDER-EXTRACTED shot.
• If the espresso starts to drip or flow after 14 seconds, then you have either over dosed the filter basket and/or the grind is too fine. This is an OVER-EXTRACTED shot. A great espresso is about achieving the perfect balance between sweetness, acidity and bitterness. The flavor of your coffee will depend on many factors, such as the type of coffee beans, degree of roast, freshness, coarseness or fineness of the grind, dose of ground coffee, and tamping pressure. Experiment by adjusting these factors just one at a time to achieve the taste of your preference.

TEXTURING MILK

• Always start with fresh cold milk.
• Fill the jug just below the “V” at the bottom of the spout.
• Position the steam tip above the drip tray and lift the STEAM LEVER to purge the steam wand of any condensed water.
• Insert the steam tip ¼-¾” (1-2cm) below the surface of the milk, close to the right hand side of the jug at the 3 o’clock position.
• Move the STEAM LEVER to the OPEN position.
• Keep the tip just under the surface of the milk until the milk is spinning clockwise, producing a vortex (whirlpool effect).
• With the milk spinning, slowly lower the jug. This will bring the steam tip to the surface of the milk & start to introduce air into the milk. You may have to gently break the surface of the milk with the tip to get the milk spinning fast enough.
• Keep the tip at or slightly below the surface, continuing to maintain the vortex. Texture the milk until sufficient volume is obtained.
• Lift the handle of the jug to lower the tip beneath the surface, but keep the vortex of milk spinning. The milk is at the correct temperature (140–150°F or 60–65°C) when the jug is hot to touch.
• Move the STEAM LEVER to the CLOSED position BEFORE taking the tip out of the milk.
• Set the jug to one side. Wipe the wand & tip with a damp cloth. Position the steam tip above the drip tray and lift the steam lever to purge out any residual milk.
• Tap the jug on the bench to collapse any bubbles.
• Swirl the jug to “polish” and re-integrate the texture.
• Pour milk directly into the espresso.
• The key is to work quickly, before the milk begins to separate.

HINTS & TIPS

• Fresh, quality coffee beans will give you the best possible extraction.
• We recommend quality 100% Arabica beans with a ‘Roasted On’ date stamped on the bag, not a ‘Best Before’ or ‘Use By’ date.
• Coffee beans are best consumed between 5–20 days after the ‘Roasted On’ date. Ideally only grind directly before the extraction to maximize flavor.
• Buy coffee beans in small batches to reduce the storage time.
• Store coffee beans in a cool, dark and dry container. Vacuum seal if possible.

CLEANING CYCLE

• CLEAN ME! will be displayed on the LCD to indicate when a cleaning cycle is required (approx. 200 shots).
• Insert the 1 CUP filter basket into the portafilter, followed by the supplied cleaning disc, followed by 1 cleaning tablet.
• Lock the portafilter into the group head, ensuring it is rotated to the right until the handle is securely locked in place.
• Ensure the water tank is filled with cold water and empty the drip tray.
• Press MENU button until ‘CLEAN CYCLE’ flashes and ‘PUSH’ is displayed on the LCD.
• To start the cleaning cycle press the illuminated MANUAL button.
• ‘CLEAN CYCLE’ will flash and the machine will start to countdown from 370 seconds.
• When the cleaning cycle has finished, remove the portafilter and ensure the tablet has completely dissolved. If the tablet has not dissolved, repeat the steps above, without inserting a new tablet.
• The cleaning cycle is now complete. Rinse the portafilter and filter basket thoroughly to remove any tablet residue before using.

INSTALLING WATER FILTERS

• Discard the used water filter. Soak a new filter in a cup of water for 5 minutes, then rinse under cold running water.
• Wash the water filter holder with cold water, taking specific care to rinse the stainless steel mesh.
• Insert the new water filter into the two parts of the water filter holder.
• To install the assembled water filter holder into the water tank, align the base of the water filter holder with the adapter
  inside the water tank. Push down to lock into place.
• Slide the water tank back into position at the back of the machine and lock it into place.

NOTE
To purchase additional water filters, visit www.breville.com or call Breville Consumer Support.

CLEANING THE STEAM WAND

• Immediately after texturing milk, wipe the steam wand with a damp cloth and purge by lifting the STEAM LEVER for a few seconds.
• If any of the holes in the tip of the steam wand become blocked, ensure the STEAM LEVER is in the CLOSED position and clean using the pin on the end of the provided cleaning tool.
• If steam wand remains blocked, remove the tip using the integrated spanner in the cleaning tool and soak in hot water. Screw tip back onto the steam wand using the integrated spanner in the cleaning tool.

TROUBLESHOOTING

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Breville BES920XL Dual Boiler Espresso Machine-FAQs