APC BX-Series Back-UPS User Manuals

APC BX-Series Back-UPS

IMPORTANT SAFETY INSTRUCTIONS

Read the instructions carefully and look at the equipment to become familiar with the device before
trying to install, operate, service or maintain it. The following special messages may appear throughout
this document or on the equipment to warn of potential hazards or to call attention to information that
clarifies or simplifies a procedure.

The addition of this symbol to either a “Danger” or “Warning” safety label indicates that an electrical hazard exists which will result in personal injury if the instructions are not
followed.

This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.

DANGER indicates a hazardous situation which, if not avoided, will result in death or serious injury.
WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.
CAUTION indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
NOTICE is used to address practices not related to physical injury.

Product Handling Guidelines

Safety and General Information

SAVE THESE INSTRUCTIONS –

This manual contains important instructions that should be followed during installation and maintenance of the UPS and batteries.
Inspect the package contents upon receipt. Notify the carrier and dealer if there is any damages.

• This UPS is intended for indoor use only.
• Mains socket outlet that supplies the UPS shall be installed near the UPS and shall be easily
  accessible.
• UPS must be connected to an earthed mains socket outlet.
• Servicing of batteries should be performed or supervised by personnel knowledgeable about
  batteries and required precautions. In this case, batteries is not user-replaceable.
• When replacing battery the UPS must be OFF, and its AC inlet unplugged.
• CAUTION Do not dispose of batteries in a re. The batteries may explode.
• CAUTION Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries
  according to the instructions.
• Do not open or mutilate batteries. They contain an electrolyte that is toxic and harmful to the skin
  and eyes.
• Failed batteries can reach temperatures that exceed the burn thresholds for touchable surfaces.
• CAUTION A battery can present a risk of electrical shock and high short circuit current.
  The following precautions should be observed when working on batteries.
  • Remove watches, rings or other metal objects.
  • Use tools with insulated handles.
  • Wear rubber gloves and boots.
  • Do not lay tools or metal parts on top of batteries.
  • Disconnect the charging source prior to connecting or disconnecting battery terminals.
  • Determine if battery is inadvertently grounded. If inadvertently grounded, remove source from ground. Contact with any part of a grounded battery can result in electrical shock. The likelihood of such shock can be reduced if such grounds are removed during installation and maintenance.
•  The battery in the Back-UPS Series is not user-replaceable.

Radio Frequency Warning

This is a category C2 UPS product. In a residential environment, this product may cause radio interference, in which case the user may be required to take additional measures.

Battery Replacement

CAUTION

RISK OF HYDROGEN SULPHIDE GAS AND EXCESSIVE SMOKE

• Replace the battery at least every 5 years.
• Replace the battery immediately when the UPS indicates battery replacement is necessary.
• Replace battery at the end of its service life.
• Replace batteries with the same number and type of batteries as originally installed in the equipment.
• Replace the battery immediately when the UPS indicates a battery over-temperature condition, or UPS internal over-temperature, or when there is evidence of electrolyte leakage. Power off the UPS, unplug it from the AC input, and disconnect the batteries.
• Do not operate the UPS until the batteries have been replaced.

Failure to follow these instructions can result in injury.

The battery in the Back-UPS is not user-replaceable. Contact SEIT Technical Support for a list of
authorized service centers near you.

For the recycling battery information, please go to apc.com/us.

Product Description

The APC by Schneider Electric Back-UPS offers power and surge protection for wireless networks,
computers, gaming consoles and other electronics in your home or business. This UPS supply battery
backup during outages and unstable voltage fluctuations, as well as provide protection from damaging
surges and spikes. It’s equipped with data line surge protection which safeguards your equipment and
valuable files from “back door” surges traveling along data line. They are the choice helps to protect
your sensitive electronics.

Place and Power On

1. Place the Back-UPS to avoid:
   • Direct sunlight
   • Excessive heat
   • Excessive moisture
   • Excessive dust/dirt
     For operation, please place the unit on the floor.
2. Connect the battery by pulling the battery handle up, and then pushing it into the unit.
3. Connect equipment to the UPS. Avoid using extension cords.
4. Plug the Back-UPS power cord directly into a wall outlet, not into a surge protector or power strip.
5. Press the ON/OFF button to turn on the unit.
   The green “Power On” indicator confirms that the Back-UPS is on and ready to provide protection.
   The Back-UPS should charge for at least 24 hours to ensure sufficient runtime. The unit is being
   charged whenever it is connected to AC power, whether the unit is turned ON or OFF.

Operational Features

Automatic Voltage Regulation (AVR)

Automatic Voltage Regulation boosts/trims the AC voltage when it drops/exceeds levels. This allows
the equipment plugged into the unit to operate during low/high voltage conditions, conserving the
battery power in the event of a power cut. The Back-UPS will switch to battery power if the input
voltage level becomes too low/high for the Automatic Voltage Regulation to compensate, or if the AC
power is distorted.

PowerChute Personal Edition Software TM

To install PowerChute Personal Edition (PCPE) software, connect a USB cable to the data port on the
UPS and the other end to a computer with access to the web.

On the computer, go to www.apc.com/tools/download. Select “Software Upgrades – PowerChute Personal Edition” in the “Filter by Software/Firmware” drop down menu. Select the appropriate operating system. Follow directions to download the software.

Quick Mute

The Back-UPS is able to temporarily mute user correctable audible alarms such as On Battery. During
such audible alarms, a short press (less than 2 seconds) of the POWER button will temporarily mute
the audible alarm until the condition has been reset. A short double beep will confirm that Quick Mute
has been activated. Pressing the POWER button for more than 2 seconds will turn off the UPS. Other critical events such as Battery replacement and Charger notification can not be temporarily
muted. The unit in these cases must be turned off.

Voltage Sensitivity Adjustment

The Back-UPS detects and reacts to line voltage distortions in PCPE by transferring to battery backup
power to improve protection of connected equipment. In situations where either the Back-UPS or the
connected equipment is too sensitive for the input voltage level, it is necessary to adjust the transfer
voltage. Refer to user guide of PowerChute Personal Edition.

Features

• A. ON/OFF button with indicator
• B. Input power cord
• C. Battery backup and surge protected outlets
• D. Battery connector
• E. Circuit breaker
• F. AC power inlet with AC fuse *only for model with IEC outlet
• G. USB data port
• H. In/Out Ethernet surge-protected ports

Specifications

* The length of input power cord is 1.2m. For best operation, do not use output cable longer than 2m.
** The length of USB communication cable is 1.2m. For best operation, do not use communication cable
longer than 3m.

Status Indicators

Troubleshooting

Service

If the unit requires service, do not return it to the dealer. Follow these steps:

1. Review the Troubleshooting section of the manual to eliminate common problems.
2. If the problem persists, contact Schneider Electric IT (SEIT) Customer Support through the APC by
   Schneider Electric website, www.apc.com.
   • Note the model number and serial number and the date of purchase. The model and serial numbers are located on the rear panel of the unit.
   • Call SEIT Customer Support and a technician will attempt to solve the problem over the phone. If this is not possible, the technician will issue a Returned Material Authorization Number (RMA#).
   • If the unit is under warranty, the repairs are free.
   • Service procedures and returns may vary internationally. Refer to the APC by Schneider Electric website for country specific instructions.
3. Pack the unit in the original packaging whenever possible to avoid damage in transit. Never use foam beads for packaging. Damage sustained in transit is not covered under warranty.
4. Always DISCONNECT THE UPS BATTERIES before shipping. The United States Department
   of Transportation (DOT), and the International Air Transport Association (IATA) regulations
   require that UPS batteries be disconnected before shipping. The internal batteries may remain in
   the UPS.
5. Write the RMA# provided by Customer Support on the outside of the package.
6. Return the unit by insured, pre-paid carrier to the address provided by Customer Support

Warranty

Register your product on-line. http://warranty.apc.com

The standard warranty is two (2) years from the date of purchase. SEIT standard procedure is to replace
the original unit with a factory reconditioned unit. Customers who must have the original unit back due
to the assignment of asset tags and set depreciation schedules must declare such a need at first contact
with an SEIT Technical Support representative. SEIT will ship the replacement unit once the defective
unit has been received by the repair department, or cross-ship upon the receipt of a valid credit card
number. The customer pays for shipping the unit to SEIT. SEIT pays ground freight transportation costs
to ship the replacement unit to the customer.

APC by Schneider Electric IT Customer Support Worldwide

For country specific customer support, go to the APC by Schneider Electric website, www.apc.com.

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APC BX-Series Back-UPS-FAQs