arlo VMC5040 Ultra 2 Security Camera
Set up your Ultra 2 Spotlight Camera
- Connect the power adapter and the Ethernet cable to your Arlo SmartHub.
- Download the Arlo Secure App and follow the setup instructions for your camera.
What’s in the box
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Visit www.arlo.com/support for quick answers and resources:
- How-to videos
- Troubleshooting tips
- Additional support resources
For more manuals by Arlo visit, ManualsLibraryy
arlo VMC5040 Ultra 2 Security Camera-FAQs
Can the Arlo Ultra 2 work without a Base Station?
No, for HomeKit compatibility, the Arlo Ultra 2 requires a connection to a compatible SmartHub or Base Station.
Why is my Arlo camera offline?
Your Arlo camera may go offline due to power loss or poor network connectivity. Check the Arlo app to reconnect and monitor your camera.
Can Arlo work without a router?
Yes, but it depends on the setup:
1. For SmartHub or Base Station connections, a router with an Ethernet port is needed.
2. For direct-to-Wi-Fi connections, a 2.4GHz Wi-Fi router is required.
3. For Arlo Essential 2nd Gen devices, Bluetooth is required for installation.
What is the viewing angle of the Arlo Ultra 2?
The Arlo Ultra 2 features a 180-degree field of view, providing extensive coverage.
How can I improve the battery life of my Arlo camera?
Keep cameras at least 3 feet (1 meter) away from Wi-Fi routers, SmartHubs, or Base Stations and at least 6.5 feet (2 meters) away from other Arlo devices to reduce interference and conserve battery life.
Can I reset my Arlo camera remotely?
Yes. Open the Arlo Secure App or log in at my.arlo.com, then go to Settings > My Devices, select the camera, and follow the instructions to factory reset.
What is the Support Center in the Arlo Secure App?
The Support Center offers access to product details, knowledge base articles, and customer support directly from the Arlo app.
How can I use Arlo without Wi-Fi?
The Arlo Go camera works with 3G/4G LTE connections, making it ideal for areas like trails, RVs, or cabins without power or Wi-Fi.
How do I reactivate an inactive Arlo camera?
In the app, go to Settings > Subscription > Manage Camera Status, then drag the inactive camera to the “Move camera here” field to reactivate it.
Can the Arlo Ultra 2 connect to Wi-Fi?
Yes, the Arlo Ultra 2 features dual-band Wi-Fi, increased connectivity range, and comes with a 4K Arlo Smart trial.
Does the Arlo Go 2 require a SIM card?
Yes, the Arlo Go 2 needs an activated SIM card with a mobile data plan to connect to the mobile network. Contact your wireless carrier for assistance.
How can I set up an Arlo camera without a Base Station?
Open the Arlo app, go to Devices > Add New Device, and follow the instructions to connect your camera directly to a 2.4GHz Wi-Fi network. If a Base Station or SmartHub is detected, select the option to connect without it.