BestMassage BM-A228 Serene 2D Rail Massage Chair User Guide

BestMassage BM-A228 Serene 2D Rail Massage Chair

The following populations should not use this product

• The device is not intended for use by persons (including children) with physical disabilities, sensory or neurological impairments, unless they are supervised and instructed in the use of the device by those responsible for their safety. Children must be supervised to ensure they do not play with this unit.
• Patients with osteoporosis.
• Patients with heart disease or those wearing electronic medical devices such as a pacemaker.
• People who have a fever.
• Pregnant women should not use a massage chair.
• Patients who are injured or have a skin disease.
• When unsupervised, any children under the age of 14 and those unconscious are not allowed to use this product.
• This product has a hot surface. Persons insensitive to heat must pay attention when using this product.
• If the supply cord is damaged, to avoid danger, it must be replaced immediately.

Important safety warnings

• Do not allow children to touch any movable part of this product.
• Use a well-grounded power supply unit suitable for this product.
• Pull out the plug after use or before cleaning to avoid any physical injury or damage to the product.
• Operate this product as instructed in this manual.
• Do not use any parts or accessories that are not recommended.
• Do not use this product outdoors.
• Please read the Operation Instructions carefully before operation.
• Never use this product for any other purpose not listed herein.
• 20 minutes of usage each time is recommended.
• Do not use this product if the cover or leather is broken or damaged.
• Do not drop anything into this product.
• Never fall asleep while using this product.
• Do not use this product if you are drunk or feel unwell.
• Do not use this product within one hour after a meal.
• Do not use this product with excessive force to avoid any injury.

Storage conditions

• Storage room temperature: 5 °C to 40 °C.
• Relative humidity (RH) between 20% and 80%; free of corrosive gases, and a well-ventilated room.

Installation Parts

Controller bracket installation instructions

After the screw thread on the support knob of the controller rest assembly aligns to the screw thread position of the support mounting seat on the armrest of the massage chair, just turn clockwise and screw tightly for fixation.

Calf installation instructions

1. After connecting the lower leg and the air tube on the massage chair with the wire harness, untie the fixed pipeline belt and insert the connecting part into the seat frame (Fig. 1).
2. Sleeve the lower leg fixing block on the round tubes on the left and right sides of the lower leg (Fig. 2).
3. Hang the lower leg sleeved with the fixing block on the hook of the massage chair seat frame (Fig. 3).
4. Fasten the lower leg on the massage chair with 4 M4 screws (2 on the left and 2 on the right). Check for any abnormality in the up-and-down turning and whether

Place Massage Chair

Installation placement

Make sure there is enough space for the massage chair to be tilted at least 20 cm.

Do not expose the massage chair directly to a high-temperature environment due to sunlight(such as in front of heating equipment), and place it in a location where it can avoid high temperatures and direct sunlight. It is recommended to lay a soft cushion for long-term use in a designated location. When laying the cushion, the size of the cushion should be enough to cover. Keep the range where the machine touches the floor and the range where your feet touch the floor.

Product lift instruction

Require teamwork to lift and move the chair to avoid injury.

1. Please lift the massage chair to move it on vulnerable ground, such as a wooden floor.
2. When moving on a similar wooden floor, it is recommended to lift it. Avoid damage to the casters. When the floor is lifted and moved to the designated position, be careful to keep your hands out of the way to avoid injury, and be careful not to have your feet crushed. Do not let go of the unit until the unit is completely flat; the floor may be damaged. Therefore, it is recommended to place mats, etc., on the floor.

Move method

Use the rear casters to move the massage chair. Move the chair by tilting it down and backward about 45° as shown in the diagram.

NOTE: Excessive force on to title will cause the chair to tip over completely and cause product damage.

1. Before moving, please shut down the machine properly to reset the whole machine, and then cut off the power.
2. Please keep the chair vacant when moving. (People, pets, or clutter will not be able to stay on the chair.)
3. When moving, do not cross a drop barrier higher than 2mm or a gap greater than 5mm.
4. When using casters to move this product, single continuous movement is not supported; if the distance exceeds 50 meters, please move this product slowly and evenly.

How to disassemble and use the headrest cushion and the backrest cushion

Using a headrest cushion can reduce the intensity of kneading massage on the neck and shoulders, and you can decide whether to use a headrest cushion according to your needs (recommended to use a headrest cushion). The backrest cushion and the backrest are connected by a zipper (1), and the headrest cushion and the backrest cushion are connected by a zipper (2).

Before Use

Check around

Make sure that there are no people, pets, or other objects around the unit.

Make sure there are no foreign objects in the gaps of the machine

Before massaging, make sure that no foreign objects are caught in the legs, feet, etc.

Under no circumstances should hands, feet, or head penetrate into the area between the lower leg mechanism and the main body, or the
area between the armrest and the capsule.

Under no circumstances should hands, feet, or head sink under the fabric or leather covering of the massage area.

Turn on the power

1. Plug in the power cord
2. Schematic diagram of power on
3. Turn on the power switch (“I” position)

Warning

• Please check the power cord and plug for damage before use.
• Please supply power to this product in accordance with the working power requirements of this product’s calibration.
• It is strictly forbidden to use a power supply other than the nominal power supply of this product.
• It is strictly forbidden to connect various power conversion devices without authorization to supply power to this product.

Product Structure

Parts description

Function distribution

Product Structure

Introduction to the remote controller

1. LCD: displays all massage functions.
2. Foot roller: Turn on or off the foot roller massage function, with a total of 3 levels that can be adjusted.
3. Heating: Turn the heating function on or off.
4. Massage Method: There are five simulated massage methods: Knead, Shiatsu, Tap, Knock, and Knead and Knock.
5. Massage position: There are five massage positions: Spot, Partial, Full, Upper, and Lower.
6. Massage speed: Speed adjustment in manual mode. There are five levels.
7. Massage width: Manual mode, there are three modes: Knead, Shiatsu, and Tap. A total of three width options can be adjusted.
8. Memory: Long press to store the currently running massage program, including massage technique, air mode, and strength, position angle of calf frame and backrest frame, and other massage functions. One function can be stored. Short key to call the previously saved message program.
9. Timing: Timing adjustment: 5 minutes to be added for each press, with a maximum of 40 minutes. If 40 minutes are exceeded, it will return to the lowest time value.
10. Massage hand adjustment: The upper and lower positions of the massage hands can be adjusted in case of Spot and Partial.
11. Power key: Turn the massage chair on or off.
12. Pause: Pause or start the massage function.
13. Zero-gravity: There are two zero-gravity modes and zero-gravity off, which can be cycled and switched as needed.
14. One-click Start: Return the massage chair to the sitting angle.
15. Seat-down: Adjust the backrest frame down and the calf frame up.
16. Seat-up: Adjust the backrest frame up and the calf frame down.
17. Calf-up: adjust the calf frame up.
18. Calf-down: adjust the calf frame down.
19. Voice control: Short press: wake up voice control; long press for 3 seconds: turn on or off the voice control function.
20. Bluetooth: Turn Bluetooth on or off.
21. Shoulder position adjustment: Manually adjust the position of the human shoulder and massage the Shiatsu point.
22. Air position: There are three massage positions: Full, Upper, and Lower.
23. Air intensity: the function of adjusting air intensity, the air intensity is adjustable with 5 levels.
24. Automatic mode: fast massage, comfort massage, relax massage, full body massage, neck and shoulder massage, back and waist massage, stretch massage, and sport recovery.

Operation Instructions

Start massage

1. Press the power key to start the massage.
2. Automatically adjust the angle.
3. Automatically detect human shoulder position, keep sitting posture fit with the massage chair.
4. Conduct fine adjustment of shoulder position. If the detected position deviates from the actual shoulder position, adjust to the proper position using by Up and Down keys for the shoulder position. The shoulder position is adjustable in 11 gears. If no shoulder position adjustment within 10 seconds, the massage function will be started.

Note: The Auto function can be selected during the boot-up process, and the massage can be started directly.

In the process of shoulder position detection, the shoulder position adjustment icon is displayed on the screen of the manual controller, and the “beep” sound of the manual controller is heard. At the same time, press the up and down keys on the shoulder to adjust the shoulder position. At this time, you can also press the 8 automatic massage function keys to enter this mode for massage (Step 4 can be skipped directly).

Pause

Auto Massage

Manual massage

Pneumatic massage

Heat massage

Foot roller massage

Angular adjustment

Voice control

Other manual functions

Voice Control Mode

• When the massage chair is turned on or in standby mode, the sound “Hi Alice” or “Hey Alice” will be produced to enable the voice control function. Alternatively, you can press the voice control button armrest to enable the voice control function.
• Long press the Voice control button for 3 seconds to turn on or off the voice control function.
• After such a function is enabled successfully, the massage chair will reply “I am here.” At this moment, once a corresponding voice control entry to be implemented is given within six seconds, the corresponding voice control function can be performed after a reply is received from the massage chair; if no correct voice control entry is given within six seconds, the voice control function will automatically be off and needs to be enabled again.

Note: When waking up the voice control function, please use English. The speech rate is moderate. Voice commands should follow up the Voice entry.

Operation Instructions for Bluetooth Speaker Play

1. Enter the smart device’s main menu. Open “Settings” and select the “Bluetooth” option. Open “Bluetooth”, and Bluetooth will automatically “Search for a New Bluetooth Device”.
2. The smart device will search for the corresponding Bluetooth model (e.g., BMA229-XXXX). Click the “Match” button. If you are asked whether to match with the device, you just select “Match” to complete matching.
3. Turn on “Music Player” in the smart device and select the song to play.

Massage close

During the massage, press the hand control switch key to turn off. Will immediately turn off all massage functions, reset the backrest and leg, or when the massage time is up, the massage automatically turns off all massage functions, and the backrest mechanism and leg mechanism do not reset.

Cut off the power supply of the whole machine.

Cleaning And Maintenance

Cleaning synthetic leather and plastic parts

Wipe the leather with a soft, dry cloth.

• Do not use chemicals such as thinner, gasoline, alcohol, etc. to clean the unit.
• When using commercially available leather care products (rags), please follow the instructions for use.
• If synthetic leather is particularly dirty, wipe it in the following way.

1. Immerse a soft cloth in water or hot water containing 3% to 5% neutral detergent, then wring it out thoroughly.
2. Use the above soft cloth to wipe the leather surface.
3. Wipe off the cleaning solution with a cloth soaked in clean water and thoroughly wrung out.
4. Wipe with a wrung soft cloth.
5. Let it air dry naturally.

• When it is difficult to remove stains, please immerse commercially available melamine foam in neutral detergent, and then wipe the machine with it.
• Do not use a hair dryer to dry the surface.
• Be careful when wiping the machine with denim and colored fabrics, as the color of the fabric will stain the surface of the synthetic leather.
• Do not keep these parts in contact with plastic for a long time, as this will cause discoloration.
• Synthetic leather may be discolored, so when using hair dye, please cover the touched part with a towel.

Troubleshooting

When the calf mechanism or the backrest reaches a certain position, press the corresponding adjustment button, and it will no longer change, and a continuous “beep, beep” sound will be emitted.

Due to product structure design and ergonomic requirements, this product has a limited protection design for the limit state of attitude adjustment. At the same time, a reminder sound will sound when the limit is reached.

The function does not work, or some functions do not work after the machine is turned on.

After the machine is turned on by pressing the switch key, it is necessary to manually select an automatic massage program or another working state. If it is not operated, the machine will automatically shut down after 20 minutes. If the manual operation mode is selected, the functions that are not selected may be disabled, and the working mode needs to be manually set in the manual mode.

The machine makes a leather rubbing sound when adjusting its posture.

This product adopts high-grade anti-corrosion leather that meets environmental protection requirements. Due to the inherent characteristics of leather materials, there will be a normal, slight noise when rubbing at the relative movement, which is a normal phenomenon. Note: If you hear a fabric or leather-tearing sound when the machine is running, please stop using it immediately and seek professional maintenance.

The massage wheel did not reach the shoulders or neck.

If the head does not touch the head cushion or the back does not touch the backrest, the shoulder position may be lower than the actual position during the body shape detection process. Sit in the deepest position of the seat, rest your head on the headrest, and start over from the beginning.

The unit is damaged. The power cord or power plug is abnormally hot.

To prevent accidents, be sure to contact an authorized service center.

Please feel free to contact the designated service personnel for any questions or doubts about this product.

Product Specification

• Model: SERENE 2D MASSAGE CHAIR
• Rated voltage: 110-120V~ 60Hz Rated
• Power: 120W
• Rated time: 20min
• Safety structure: Class I

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BestMassage BM-A228 Serene 2D Rail Massage Chair-FAQs