Roborock

Roborock is a global technology brand specializing in intelligent home cleaning solutions, including robotic vacuum cleaners, mop-and-vac systems, handheld vacuums, and other smart cleaning products. The company was founded in July 2014 and is headquartered in Beijing, China. Roborock’s mission is to develop products that make everyday life easier by reducing manual chores through advanced robotics and automation. Their product range emphasizes powerful suction, smart navigation, customizable app controls, and seamless integration into modern homes. Roborock combines engineering expertise in navigation algorithms, mechanical design, and user-centric innovation to deliver intelligent cleaning solutions trusted by users worldwide.

Official Contact Details (Global)

Corporate Offices

Beijing Office (Headquarters)

• 📍 Building 3, Yard 17, Anju Road, ChangPing District, Beijing, China
• 📞 +86 010-53241660

Shenzhen Office

• 📍 17F, Building D1, Nanshan iPark, Nanshan District, Shenzhen, Guangdong Province, China
• 📞 +86 0755-22674957

Official Email Contacts/Support & Help Center

• General Support: [email protected]
• Europe Support: [email protected]
• Sales / Distribution: [email protected]
• Press / Media: [email protected]
• Influencer / Brand Collaborations: [email protected]

Customer Service Hotline (China)

• 📞 400-900-1755 (for Roborock and affiliated models)
• 📧 [email protected]

For product manuals or additional support, visit the ManualsLibraryy’s contact page, where a submission form is available to directly connect with our customer service team.