Cooler Master MasterPulse Pro Gaming Headset
Cooler Master Products: Limited Warranty
- This document describes the warranty terms for all Cooler Master products sold in Australia.
- For Australia only:
- Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure
Who the Warranty Protects:
- This Warranty is valid to the original purchaser only
What the warranty protects:
- This warranty is valid only for the Cooler Master Products distributed by authorized dealers in Australia. Please contact Cooler Master for warranty information and services: Cooler Master Support: account.coolermaster.com
What Is and Is Not Covered
- It is important to note that our warranty is not an unconditional guarantee for the duration of the Program. Any replaced parts become the property of Cooler Master. The Program does not apply to the software component of a product or a product which has been damaged due to accident, misuse, abuse, improper installation, usage not in accordance with product specifications and instructions, natural or personal disaster, or unauthorized alterations, repairs or modifications. The Program does not cover any events such as below:
- Any damages unrelated to manufacturing defects.
- Any unsuitable environment or use of the product in Cooler Master’s Opinion.
- Any product that has been modified without official permission from Cooler Master, or on which the serial number or warranty sticker has been defaced, modified, or removed.
- Damage, deterioration, or malfunction resulting from: Accident, abuse, misuse, neglect, fire, water, lightning, or other acts of nature, commercial or industrial use, unauthorized product modification, or failure to follow instructions included with the product
- Third-party products using Cooler Master Components will not be covered by warranty. See your vendor or the manufacturer for information about servicing
- Unauthorized repairs to a Cooler Master product will void the warranty offered by the Program. Cooler Master reserves the right to refuse to service any product that has been altered, modified, or repaired by non-Cooler Master Service personnel.
- Cooler Master does not warrant that this product will meet your requirements. It is your responsibility to determine the suitability of this product for your purpose
- Removal or installation charges
- You are responsible for the cost of shipping the product to Cooler Master. Cooler Master pays the cost of returning a product to you.
- Product malfunction or damage resulting from liquids or moisture
- All accessories that malfunction due to physical damage such as: USB cables, extension cables, adapter cables, adapters, power cords, screws, retention brackets, ear cups, and all other similar accessories.
Limitation of implied warranties:
- THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, WHICH EXTEND BEYOND THE DESCRIPTION CONTAINED HEREIN, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
Exclusion of damages
COOLER MASTER’S LIABILITY IS LIMITED TO THE COST OF REPAIR OR REPLACEMENT OF THE PRODUCT. COOLER MASTER SHALL NOT BE LIABLE FOR:
- DAMAGE TO OTHER PROPERTY CAUSED BY ANY DEFECT IN THE PRODUCT, DAMAGES BASED UPON INCONVENIENCE, LOSS OF USE OF THE PRODUCT, LOSS OF TIME, LOSS OF PROFITS, LOSS OF BUSINESS OPPORTUNITY, LOSS OF GOODWILL, INTERFERENCE WITH BUSINESS RELATIONSHIPS OR OTHER COMMERCIAL LOSS, EVEN IF ADVISED OF THEIR POSSIBILITY OF SUCH DAMAGES
Warranty Information:
- If the goods are found with a reasonable defect within the period (refer to Table A.,) starting on the first day of purchase (with proof of Invoice), this is what you must do to claim the warranty from the above address
Procedures
- Consumers should return to the shop where he/she has bought the goods. After confirming with the shop with a valid invoice, they may approach the distributor for an RMA claim
- After confirmation by the distributor that the goods were damaged due to natural causes, replacement and repair will be done by the distributor (including brand new or refurbished goods)
- All faulty goods must be returned to the distributor; expenses for returning the faulty goods will be covered by the consumer, and the distributor will cover the cost involved in transporting parts or repaired goods to the consumer
Regarding all the expenses incurred in making the claim, this is how you would claim:
- Within the valid warranty date, starting from the first day of issuing an invoice, Retail shops will assist in confirming with the distributor for the consumer for the following. A. If the damage was caused by the consumer, then the consumer should cover all expenses in fixing the product. if the product still can’t be fixed, we would suggest consumer buy a brand new product. B. Product defect caused under natural use, expenses will be covered by the distributor
- For faulty products with expired warranty dates, we would suggest that consumers purchase brand-new products without undergoing repairs.
Table A:
- Cooler Master Products
- Please check your user manual for the exact warranty period terms for products that are not shown below. For more warranty information, please visit our official website: http://www.coolermaster.com/service/warranty.html
- Cooler Master Gaming Peripherals’ warranty
- For the most updated information, please visit our official website: gaming.coolermaster.com
- Cooler Master Support: https://account.coolermaster.com/
Specifications
- Drive Unit Dimensions: 44mm
- Frequency Response: 20HZ-20KHz
- Sensitivity: (at 1 KHz)
- Impedance: 50 Ohms
- Mic Directivity: omni
- Mic Frequency Response:
- Mic Sensitivity: ()
- S/N Ratio: 50dB or More
- Control Box support: Virtual 7.1, Vol +/-, Mic on/off, EQ and Light model
Package contents
- MasterPulse Pro over-ear headset
- User Manual
Overview
- Groundbreaking audio experience – Virtual 7.1 channel surround with 44mm drivers provides superior sound and immerses you in the experience.
- Patented Bass FX technology – Exclusive bass effect design lets you apply a responsive bass boost by simply putting on or taking off the side panels.
- In-line remote control box – Toggle 7.1 surround, adjust sound field, volume, and microphone settings.
- Colorful mood – Match your rig and color scheme with RGB illumination and color modes on the ear cups.
- Extreme comfort – Extra padded ear cups with suspension headband ensure both high comfort and great noise cancellation
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