
Dimplex PLD30-AU Portland 2kW Electric Fire

IMPORTANT
THESE INSTRUCTIONS SHOULD BE READ CAREFULLY AND RETAINED FOR FUTURE REFERENCE.
CAUTION: FAILURE TO FOLLOW THESE INSTRUCTIONS MAY CAUSE INJURY AND/OR DAMAGE AND MAY INVALIDATE YOUR WARRANTY.
Please read the operating instructions carefully before using your product for the first time and keep them in a safe place.
- When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electrical shock, and injury to persons, including the following:
- If the appliance is damaged, check with the supplier before installation and operation.
- Do not use outdoors.
- Do not use in the immediate surroundings of a bath, shower, or a swimming pool.
- Do not use this heater if it has been dropped.
- Do not use if there are visible signs of damage to the heater.
- Use this heater on a horizontal and stable surface, or fix it to the wall, as applicable.
- Do not locate the appliance immediately below a fixed socket outlet or connection box.
- This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
- Children should be supervised to ensure that they do not play with the appliance.
- Do not use this appliance in series with a thermal control, a program controller, a timer, or any other device that switches on the heat automatically, since a fire risk exists when the appliance is accidentally covered or displaced.
- In the event of a fault, unplug the appliance.
- Unplug the appliance when not required for long periods.
- This product is only intended for indoor residential applications only.
- DO NOT cover the cord with carpeting, throw rugs, runners, or similar coverings.
- DO NOT route cord under furniture or appliances. Take care to position the cord away from traffic areas and where it will not be a tripping hazard.
- This appliance must not be used in a bathroom.
- Although this appliance complies with safety standards, we do not recommend its use on deep-pile carpets or on long-haired rugs.
- The appliance must be positioned so that the plug is accessible.
- If the supply cord is damaged, it must be replaced by the manufacturer, service agent, or a similarly qualified person to avoid a hazard.
- Keep the supply cord away from the front of the appliance.
- Do not use this heater in small rooms when they are occupied by persons not capable of leaving the room on their own, unless constant supervision is provided.
- To reduce the risk of fire, keep textiles, curtains, and/or flammable material a minimum distance of 1 m from the air outlet.
- To avoid overheating, DO NOT COVER the appliance. Do not place material or garments on the appliance, or obstruct the air circulation around the appliance, for instance by curtains or furniture, as this could cause overheating and a fire risk.
This heater carries the warning symbol indicating that it must not be covered.- To avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.
- CAUTION: Some parts of this product can become very hot and cause burns. Particular attention has to be given where children and vulnerable people are present.
- Children shall not turn on/off the appliance.
- Ensure that furniture, curtains, or other combustible material are positioned no closer than 1 metre from the appliance.
- Unplug the appliance when not required for long periods.
- Keep the supply cord away from the front of the appliance.
WARNING – KEEP BATTERIES OUT OF REACH OF CHILDREN
- Swallowing may lead to serious injury in as little as 2 hours or death, due to chemical burns and potential perforation of the oesophagus.
- If you suspect your child has swallowed or inserted a button battery, immediately call the 24-hour Poisons Information Centre on 13 11 26 (in Australia) or 0800 764 766 (in New Zealand) for fast, expert advice.
- Examine devices and make sure the battery compartment is correctly secured, e.g., that the screw or other mechanical fastener is tightened. Do not use if the compartment is not secure.
- Dispose of used button batteries immediately and safely. Flat batteries can still be dangerous.

CAUTION: No obvious symptoms
Unfortunately, it is not obvious when a button or coin battery is stuck in a child’s oesophagus (food pipe).
There are no specific symptoms associated with this. The child might:
- cough, gag, or drool a lot;
- appear to have a stomach upset or a virus;
- be sick;
- point to their throat or stomach;
- have pain in their abdomen, chest, or throat;
- be tired or lethargic;
- be quieter or more clingy than usual or otherwise “not themselves”;
- lose their appetite or have a reduced appetite; and
- not want to eat solid food/be unable to eat solid food.
These types of symptoms vary or fluctuate, with the pain increasing and then subsiding. A specific symptom of button and coin battery ingestion is vomiting fresh (bright red) blood. If the child does this, seek immediate help. The lack of clear symptoms is why it is important to be vigilant with “flat” or spare button or coin batteries in the home and the products that contain them.
Specifications

For greater precision, please always refer to the rating label placed on the product. 
Setup & Product Dimensions
Operation Temperature
-20°C to 40°C
Fixed Wiring
In such instances, this appliance must be installed by a suitably qualified installer, and the means for disconnection must be incorporated in the fixed wiring in accordance with the local wiring rules.
WARNING: Electrical outlet wiring must comply with local building codes and other applicable regulations to reduce the risk of fire, electric shock, or injury to persons.
NOTE: A 10 Amp circuit is required. A dedicated circuit is preferred, but not essential in all cases. A dedicated circuit will be required if, after installation, the circuit breaker trips or the fuse blows on a regular basis when the heater is operating. Additional appliances on the same circuit may exceed the current rating of the circuit breaker.
Unpacking the Unit
The unit comes packed with a protective sheet covering the front of the unit. This sheet is intended to prevent dust and debris from entering during construction. This sheet is designed so that it can be partially removed to complete the wiring and unpacking, and can be reinstalled until the final installation is complete. The log set was installed on the grate, and the grate was permanently fixed to the firebox at the factory. Carefully remove the packaging from around the log set. Make sure the wires from the log set are connected securely to the grate box.
CAUTION: The Realogs contain LEDs to create a unique pulse and glow effect. Handle the log set carefully. They are fragile and can crack or break if dropped.
This product is provided with a ‘Tipping Restraint Kit’ as shown below, to prevent the product from accidentally tipping over. Fitting instructions are supplied with this kit. Please follow these instructions carefully.
Fitting
WARNING: FALLING OR TIPPING APPLIANCES CAN CAUSE INJURY OR DEATH OF YOUNG CHILDREN. PLEASE ENSURE CHILDREN DO NOT CLIMB, HANG, OR STAND ON THIS PRODUCT.
WARNING: THE APPLIANCE IS PROVIDED WITH A TIPPING RESTRAINT. THIS RESTRAINT IS NOT A SUBSTITUTE FOR PROPER ADULT SUPERVISION. THIS RESTRAINT MAY PROVIDE PROTECTION AGAINST TIPPING FURNITURE. DO NOT ALLOW CHILDREN TO CLIMB ON FURNITURE. FAILURE TO DETACH THIS RESTRAINT BEFORE MOVING FURNITURE MAY RESULT IN INJURY AND DAMAGE.
Touch Panel & Remote
WARNING: The Revillusion Electric Firebox must be installed properly before it is used.
CAUTION: Except for installation and cleaning described in this manual, an authorized service representative should perform any other servicing. The manual controls for the Revillusion Electric Firebox are located on the front panel. Touch an icon to activate. The selected setting displays on the left side of the panel.
A multi-function remote control is also provided. The remote control has a range of approximately 9 m. To operate correctly, the remote control must be pointed toward the front of the electric firebox.
Replace the battery:
WARNING: KEEP BATTERIES OUT OF REACH OF CHILDREN
- Unscrew the battery cover. Open the battery cover located on the remote control.
- Install 1 x 3V CR2025 or CR2032 lithium battery in the battery holder. The positive (+) side of the battery faces up.
- Close the battery cover and fix the cover in place with the fixing screw.
- Dispose of the used button batteries immediately and safely. Flat batteries can still be dangerous.
Operation



Resetting the Temperature Cut-Off Switch
Should the heater overheat, an automatic cut-out will turn the heater off, and it will not come back on without being reset. It can be reset by disconnecting power at the main electrical panel and waiting 5 minutes before plugging the unit back in.
CAUTION: If you need to continuously reset the heater, unplug the unit and call technical support.
Cleaning
Over time, dust can accumulate on the logs, grate, and base, which can affect performance. It is recommended to clean the unit at least once a month.
CAUTION: ALWAYS turn the unit OFF and disconnect the appliance from the power supply before undergoing any cleaning and maintenance.
Logs and Base
The electric firebox should not be operated with an accumulation of dust or dirt on or in the firebox, as this can cause a build-up of heat and eventual damage. Dust and vacuum the firebox as needed. Use a damp cloth and a mild detergent to clean painted surfaces of the electric firebox. Never use abrasive cleaners.
Reflector Screen
The reflector screen is cleaned in the factory during the assembly operation. During shipment, installation, handling, etc., the screen may collect dust particles; these can be removed by dusting lightly with a clean dry cloth. To remove fingerprints or other marks, clean the reflector screen with a damp cloth. Never use abrasive cleaners. Dry the screen completely with a lint-free cloth to prevent water spots.
IMPORTANT: The control panel and other parts must not come into contact with water or any other liquids.
Maintenance
If the unit fails to operate efficiently, is broken, or other problems arise, unplug and do not operate. Ask for advice by calling your local after-sales service agent or the Customer Care Centre on 1300 556 816 (AU) / 0800 666 2824 (NZ).
Warranty
Please refer to the warranty card in the box for warranty information. For any troubleshooting advice, please contact the relevant Customer Care Centre below.
Glen Dimplex Australia Pty Ltd
8 Lakeview Drive, Scoresby 3179, Victoria, Australia
Ph: 1300 556 816
Glen Dimplex New Zealand Ltd
38 Harris Road, East Tamaki, Auckland 2013, New Zealand
Ph: 0800 666 2824
Customer Care: 1300 556 816
[email protected]
www.dimplex.com.au
For More Manuals By Dimplex, Visit ManualsLibraryy.
Dimplex PLD30-AU Portland 2kW Electric Fire-FAQs
What are the main features of the Dimplex PLD30-AU electric fire?
The Dimplex PLD30-AU is a 2kW electric fireplace suite featuring Revillusion flame technology, two heat settings, thermostat control, and remote operation. It is designed for indoor residential use and offers a realistic flame effect without needing ventilation. Its freestanding design allows easy placement and adds a traditional fireplace aesthetic to modern living spaces.
How do you safely install the Dimplex PLD30-AU electric fire?
The heater should be installed on a stable, horizontal surface or securely fixed according to instructions. It must not be placed near water sources like bathrooms or outdoors. Electrical wiring should comply with local standards, and a qualified installer is recommended for fixed wiring setups to ensure safe and proper installation.
What safety precautions should be followed when using this electric fire?
Users should keep flammable materials at least one meter away and never cover the heater to avoid overheating. It should not be used by unsupervised children or in small rooms with vulnerable individuals. The appliance must be unplugged during faults or long periods of non-use to minimize risks.
How do you operate the Dimplex PLD30-AU electric fireplace?
The unit can be controlled using the touch panel or the included remote control. Users can adjust heat settings, flame effects, and thermostat levels easily. The remote operates within a range of about 9 meters and should be pointed toward the front of the firebox for proper functionality.
What should you do if the heater overheats?
If overheating occurs, the automatic cut-off switch will turn the heater off. To reset it, disconnect the power supply, wait at least five minutes, and then reconnect it. If overheating happens repeatedly, the unit should be unplugged and inspected by a qualified technician or service provider.
How do you clean and maintain the electric fire?
Regular cleaning involves turning off and unplugging the unit before wiping surfaces with a damp cloth and mild detergent. Dust should be removed from logs and internal parts to maintain efficiency. Abrasive cleaners must be avoided, and water should never contact electrical components or the control panel.
What type of power supply does the Dimplex PLD30-AU require?
The unit operates on a standard electrical supply and typically requires a 10-amp circuit. While a dedicated circuit is preferred, it is not always necessary unless other appliances cause overload. Ensuring proper electrical capacity helps prevent circuit breaker trips and ensures consistent heating performance.
Can the Dimplex PLD30-AU be used in bathrooms or outdoor areas?
No, this electric fire is strictly designed for indoor residential use only. It should not be used in bathrooms, near showers, or outdoors due to moisture risks. Using it in such environments can increase the risk of electric shock and may also void the product warranty.
How do you replace the remote control battery?
To replace the battery, open the remote control compartment and insert a 3V CR2025 or CR2032 lithium battery with the positive side facing up. After replacing, securely close the cover. Used batteries should be disposed of safely, as they can still pose hazards, especially to children.
What should you do if the unit stops working properly?
If the electric fire stops functioning or performs inefficiently, unplug it immediately and avoid further use. Contact the manufacturer’s customer support or an authorized service technician for assistance. Attempting repairs without proper expertise may cause further damage or void the warranty.

