GoPro HERO5 Black User Manual

GoPro HERO5 Black

YOUR HERO5 BLACK

1. Shutter Button ()
2. Camera Status Screen
3. Mode Button (mode)
4. Side Door
5. USB-C Port
6. Micro HDMI Port (cable not included)
7. Speaker
8. Battery Door
9. Latch Release Button
10. Battery
11. microSD Card Slot
12. Camera Status Light
13. Touch Display
14. Microphone

GETTING STARTED

Welcome to your new HERO5 Black. To capture video and photos, you need a microSD card (sold separately)

MICROSD CARDS

Use brand name memory cards that meet these requirements:

• microSD, microSDHC, or microSDXC
• Class 10 or UHS-I rating
• Capacity up to 128GB

For a list of the recommended microSD cards, visit gopro.com/workswithgopro

• If the memory card becomes full during recording, your camera stops recording and displays FULL on the touch display.
• NOTICE: Use care when handling memory cards. Avoid liquids, dust and debris. As a precaution, power off the camera before inserting or removing
  the card. Check manufacturer guidelines regarding use in acceptable temperature ranges.

REFORMATTING YOUR MICROSD CARD

• To keep your microSD card in good condition, reformat it on a regular basis. Reformatting erases all of your content, so be sure to offload your photos and videos first. To reformat your card, swipe down, then tap Preferences > Format SD Card > Delete.

CHARGING THE BATTERY

For the best experience with your new camera, we recommend fully charging the battery before first use

1. Hold down the Latch Release button on the battery door, then slide the door open
2. Insert a microSD card with the label facing the battery (microSD card is not required for charging).
   Note: To remove the card, press it into the slot with your fingernail and it will pop out.
3. Insert the battery, then close the door.
4. Hold down the Latch Release button on the side door, then slide the door open
5. Connect the camera to a computer or other USB charging adapter using the included USB-C cable.
6. Power off the camera. The camera status light turns on during charging and turns off when charging is complete. When charging with a computer, be sure that the computer is connected to a power source. If the camera status light does not turn on, use a different USB port.
   • The battery charges to 100% in about 3 hours. For more information, see Battery Information (page 88).
   • PRO TIP: For fastest charging, use GoPro’s Supercharger (sold separately). You can charge your camera with a USB-compatible wall charger or auto charger.

UPDATING YOUR CAMERA SOFTWARE

To get the latest features and best performance from your GoPro, make sure your camera is always using the most current software. When you connect to the Capture app or Quik for desktop, you are automatically notified if an update is available

1. Download these apps:
   • Capture app from the Apple© App Store© or Google Play™
   • Quik for desktop from gopro.com/apps
2. Connect your camera to your smartphone/tablet or computer. If an update is available, the app provides instructions for installing it.
   • You can also update your camera manually using the microSD card and a card reader/adapter (sold separately). For details and information about the latest software version, visit gopro.com/update
   • PRO TIP: To see your current software version, swipe down from the main screen, then tap Preferences > About This GoPro

POWERING ON + OFF

• To Power On
• Press the Mode button [ ]. The camera beeps several times while the camera status lights flash. When information appears on the touch display or the camera status screen, your camera is on.
• To Power Off
• Press and hold the Mode button for two seconds. The camera beeps several times while the camera status lights flash.
• WARNING: Use caution when using your GoPro as part of your active lifestyle. Always be aware of your surroundings to avoid injury to yourself and others. Abide by all local laws when using your GoPro and related mounts and accessories, including all privacy laws, which may restrict recording in certain areas

CAMERA STATUS SCREEN

The camera status screen on the front of the camera contains the following information about modes and settings so you can see the basics for your current setting at a glance

1. Camera Mode
2. Settings
3. Number of Files Captured
4. Remaining microSD Card Storage
5. Battery Status

Note: The icons and settings that appear on the camera status screen vary by mode. Those shown above are for Video mode.

TOUCH DISPLAY

The touch display on the back of the camera contains the following information about modes and settings on the main screen. The settings that appear vary by mode.

1. Wireless Status
2. GPS Status
3. Time Remaining/Photos Taken
4. Battery Status
5. Camera Mode
6. Settings
7. Advanced Settings (icons)
   Note: The touch display does not work underwater.

TOUCH DISPLAY GESTURES

Use these gestures to navigate the touch display. When swiping, swipe from the edge of the screen.

• Tap
  Selects an item, turns a setting on/off.
• Press and Hold
  Accesses Exposure Control setting.
• Swipe Left
  Accesses advanced settings (if available) for the current mode.
• Swipe Right
  Displays your media.
• Swipe Down
  From the main screen, opens the Connect and Preferences menus. Otherwise, returns to the main screen.
• PRO TIP: To lock the touch display to prevent accidental input, swipe down from the main screen, then tap the Lock icon Tap this icon again to unlock it.

NAVIGATING YOUR GOPRO

MODES

Your HERO5 Black contains three camera modes: Video, Photo, and Time Lapse.

• Video
• Video mode contains three capture modes: Video, Video + Photo, and Looping. For descriptions of each capture mode, see Video Mode: Capture Modes (page 39).
• Photo
  Photo mode contains three capture modes: Photo, Burst, and Night. For descriptions of each capture mode, see Photo Mode: Capture Modes (page 50).
• Time Lapse
  Time Lapse mode contains three capture modes: Time Lapse Video, Time Lapse Photo, and Night Lapse Photo. For descriptions of each capture mode, see Time Lapse Mode: Capture Modes (page 56).
• For a visual map of your GoPro’s modes and settings, see Map of Modes and Settings (page 20).

NAVIGATING WITH THE TOUCH DISPLAY

1. From the main screen, tap the icon in the lower left corner.
2. Tap one of the mode icons at the top of the screen (Video, Photo, or Time Lapse).
3. Tap a capture mode in the list below it
4. On the main screen, tap the setting that you want to change.
5. Tap a new option (available options are white). The camera returns you to the main screen.If you select a video resolution (RES) that does not support the frames per second (FPS) setting that is selected, a message appears that instructs you to tap the touch display to automatically move to the FPS setting and select a different value. A similar message appears if you select an FPS that is not supported by the selected resolution.
6. To change an advanced setting, swipe left.
   • Note: Not all capture modes have advanced settings.
7. To turn on an advanced setting, tap ()
8. To return to the main screen, swipe down.

CHANGING MODES WITH THE MODE BUTTON

• The Mode button lets you quickly cycle through the capture modes that you set. For example, if you previously selected Video in Video mode, Night Photo in Photo mode, and Time Lapse Video in Time Lapse mode, pressing the Mode button cycles through those capture modes.
• Note that Burst photo always appears in this cycle. You can capture fast-moving action like kids jumping into a pool or a mountain bike jump without having to change your Photo capture mode ahead of time.

NAVIGATING WITH THE BUTTONS

If you use the camera underwater, use the buttons and the camera status screen to change modes and settings

1. With the camera powered on, hold down the Mode button (mode) and press the Shutter button ()
2. Use the Mode button to cycle through the settings
3. Press the Shutter button to cycle through the options within a setting. To select an option, leave the option highlighted
4. To exit, press and hold the Shutter button, or cycle to Done in the menu.

MAP OF MODES AND SETTINGS

QUICK CAPTURE

• Quik Capture is the fastest way to capture video or time-lapse photos with HERO5 Black. Because the camera is powered on only when it is capturing, you also conserve battery power.

CAPTURING VIDEO WITH QUIKCAPTURE

1. With the camera powered off, press the Shutter button ()Your camera powers on, beeps several times, and automatically begins capturing video. The camera status lights blink while the camera is recording.
2. To stop recording, press the Shutter button again. The camera stops recording, beeps several times, and automatically powers off. To capture other types of video, see Capturing Video and Photos (page 24).

CAPTURING TIME-LAPSE PHOTOS WITH QUICK CAPTURE

In addition to showing how a scene changes over time, time-lapse photos are also useful for capturing a series of photos to be sure you get the shot you want

1. With the camera powered off, press and hold the Shutter button () until capture beginsYour camera powers on, beeps several times, and automatically begins capturing time-lapse photos. The camera status lights blink once for each photo captured.
2. To stop capturing, press the Shutter button again. The camera stops recording, beeps several times, and automatically powers off to maximize battery life.
   To capture other types of photos or time-lapse content, see Capturing Video and Photos (page 24)

TURNING QUICK CAPTURE OFF

QuikCapture is on by default, but you can turn it off if needed

1. From the main screen, swipe down.
2. Tap Preferences > QuikCapture.
3. Tap Off

CAPTURING VIDEO AND PHOTOS

CAPTURING VIDEO AND PHOTOS

You can also use a more traditional method to capture video and photo including time-lapse video and photos—in which you leave the camera powered on and capture, as needed. With this method, you can use the touch display to preview your shots and change modes and settings before capturing. However, unlike Quik Capture, the camera remains on when you are not capturing, so you must manually power it off to save battery life

1. If needed, select a different mode:
   • a. Tap the icon in the lower-left corner of the touch display.
   • b. Tap one of the mode icons at the top of the screen.
   • c. Tap a capture mode in the list below it
2. If needed, select different settings. For details about settings, see Video
   • Mode: Capture Modes (page 39), Photo Mode: Capture Modes (page 50), or Time Lapse Mode: Capture Modes (page 56)
3. Press the Shutter button ()The camera beeps and the camera status lights flash while the camera is capturing.
4. To stop capturing video or time-lapse, press the Shutter button. The camera beeps and the camera status lights flash quickly.
   • PRO TIP: You can also capture video and photos using voice commands. For details, see Controlling Your GoPro with Your Voice (page 27)

ADDING HIGHLIGHT TAGS

• You can mark specific moments in your video during recording or playback with HiLight Tags. HiLight Tags make it easy to find the best highlights to share. While recording or playing back video, press the Mode button (mode)
• PRO TIP: You can also add HiLight Tags during recording with the Capture app, Voice Control, or the Smart Remote.

CONTROLLING YOUR GOPRO WITH YOUR VOICE

• You can control your HERO5 Black with your voice using a set of specific commands (see list below).
• Note: Voice Control performance may be impacted by distance, wind, and noisy conditions. Keep the product clean and clear of debris.

USING VOICE CONTROL

Voice Control works best when you and your GoPro are in close proximity.

1. From the main screen, swipe down, then tap ().
   • Note: You can also turn Voice Control on or off from the Preferences menu. Tap Preferences > On Camera Voice Control, then select an option.
2. If this is the first time you turned on voice control, confirm or change the voice control language.
3. Say a command from List of Voice Commands (page 28).
4. To turn off Voice Control manually, swipe down on the main screen, then tap () Voice Control also turns off when your camera powers off. For details, see Auto Off (page 75).
   • PRO TIP: To extend the voice control of your camera in windy and noisy environments, use Remo (Waterproof Voice Activated Remote). For details,
     visit gopro.com

LIST OF VOICE COMMANDS

Two types of commands are available with Voice Control

• Action commands let you immediately capture video or photos. For example, if you just stopped recording video, you can say the command to take a photo or begin capturing time-lapse—without having to first change the mode.
• Mode commands are useful if you want to quickly select a mode and then use the Shutter button to capture it.
• Your camera does not need to be in a specific mode to capture video or photos. You can use the action commands from any mode. Your camera captures video or photos based on the settings you previously selected
• For the most updated list of commands, visit gopro.com/yourhero5
• PRO TIP: If you are recording video or time-lapse, you must stop recording before issuing a new command.

CHANGING YOUR VOICE CONTROL LANGUAGE

1. From the main screen, swipe down.
2. Tap Preferences > Language (in the Voice Control section).
3. Tap a language.

PLAYING BACK YOUR CONTENT

• You can play back your content on the camera’s touch display, your computer, TV, or smartphone/tablet.
• You can also play back content by inserting the microSD card directly into a device, such as a computer or compatible TV. With this method, playback resolution depends on the resolution of the device and its ability to play back that resolution.

VIEWING VIDEOS AND PHOTOS ON YOUR HERO5 Black

1. Swipe right to open the gallery. If your microSD card contains a lot of content, it might take a minute for it to load.
2. Scroll through the thumbnails.
   • Note: For photo series (Burst, Time Lapse, Night Lapse, and Continuous photos), the thumbnail displays the first photo in the series.
3. Tap a video or photo to open it in full-screen view.
4. To add a HiLight Tag, tap Mode button  HiLight Tags make it easy to find the best video and photos to share.
5. To return to the thumbnail screen, tap the Menu button.
6. To exit the gallery, swipe down

CREATING SHORT CLIPS FROM A VIDEO

Video trimming lets you create short clips of your favorite shots from your video files. Clips are saved as new files that can be shared and used during editing in the Capture app or Quik for desktop

1. Swipe right to open the gallery, then tap the video that contains the clip that you want to save.
2. Tap the (Play) icon to begin playing the video.
3. When you reach the point where you want to start clipping, tap the (Pause) Icon.
4. Tap (Scissor) Icon  By default, the duration of the clip is 5 seconds.
5. To save a longer clip, tap 5 SEC, then tap the length of the clip that you want (15 or 30 seconds).
6. Tap the screen, then tap PREVIEW to review the clip before saving it.
7. To adjust the starting point of the clip, tap -1. To adjust the ending point, tap +1.
   • Note: If you adjust the starting or ending points, the duration of the clip remains the same.
8. Tap (Tick) Icon  The clip is saved as a separate video file and your original video file is unchanged.
   • PRO TIP: After you create clips from a video, you can delete the original file to save space on your microSD card.

USING YOUR CAMERA WITH AN HDTV

VIEWING VIDEOS AND PHOTOS ON AN HDTV

Playing back videos and photos on your HDTV lets you view your content directly from your camera on a large screen. This playback requires a micro
HDMI cable (sold separately).
Note: HDMI playback depends on the resolution of the device, and is certified up to 1080p.

1. Power on the camera.
2. Tap Preferences > HDMI Output > Media.
3. Use a micro HDMI cable to connect the HDMI port on the camera to an HDTV.
4. Select the HDMI input on your TV.
5. Press the Mode button (mode)to move through the controls, then press the Shutter button () to select the control. For example, to move through each thumbnail, press the Mode button to move to () then press the Shutter button repeatedly to move through the files.
6. To open a file in full-screen view, tap ().
   • PRO TIP: When viewing your videos and photos on an HDTV, you can also navigate using gestures on the touch display.

CAPTURING VIDEO AND PHOTOS WHILE CONNECTED TO AN HDTV

This option lets you see the live preview from your camera when it is connected to an HDTV or monitor

1. Power on the camera.
2. Tap Preferences > HDMI Output, then select one of these options:
   • To display your camera’s live preview with the icons from the touch display, tap Monitor.
   • To display your camera’s live preview on the HDTV without the icons or overlays that you see during recording on the camera’s touch display, tap Live
3. Use a micro HDMI cable to connect the HDMI port on the camera to an HDTV.
4. Select the HDMI input on your TV.
5. Use the Shutter button () on the camera to start and stop recording.

CONNECTING TO THE CAPTURE APP

CONNECTING TO THE APP FOR THE FIRST TIME

The Capture app lets you control your camera remotely using a smartphone or tablet. Features include full camera control, live preview, playback and sharing of content, and camera software updates.

1. Download Capture to your mobile device from the Apple© App Store© or Google Play™.
2. Follow the app’s on-screen instructions to connect your camera.

CONNECTING TO THE APP IN THE FUTURE

After connecting to the Capture app for the first time, you can connect in the future through the Connect menu on the camera.

1. If your camera’s wireless is not already turned on, swipe down, then tap Connect > Wireless Connections.
2. In the Capture, follow the on-screen instructions to connect your camera.

OFFLOADING YOUR CONTENT

OFFLOADING YOUR CONTENT TO A COMPUTER

To play back your video and photos on a computer, you must first transfer these files to a computer. Transferring also frees up space on your microSD card for new content.

1. Download and install Quik for desktop from gopro.com/apps.
2. Connect the camera to your computer using the included USB-C cable.
3. Power on the camera and follow the on-screen instructions in Quik.
   • PRO TIP: To offload files to a computer using a card reader (sold separately) and your computer’s file explorer, connect the card reader to the computer, then insert the microSD card. You can then transfer files to your computer or delete selected files on your card. Note that you must use a card reader to offload RAW photos or RAW audio files.

UPLOADING YOUR CONTENT TO THE CLOUD

With a subscription to GoPro Plus, you can upload your content to the cloud and then view, edit, and share it from any of your devices. From your mobile device, use the Quik™ app to edit content from the cloud and share it with your friends.
Note: When you upload your content to the cloud, your original files remain on your camera.

1. Subscribe to GoPro Plus:
   • a. Download the Capture app to your mobile device from the Apple© App Store© or Google Play™.
   • b. Follow the app’s on-screen instructions to connect your camera.
   • c. If this is the first time you are connecting to the app, follow the on-screen instructions to subscribe to GoPro Plus. Otherwise, tap the (Cloud) Icon next to the image of your camera and follow the instructions.
2. Connect your camera to a power outlet. When the battery is charged, automatic upload to the cloud begins.
   • Note: Once you set up Auto Upload, you do not need to connect your camera to the Capture app to use this feature. The files in the cloud are optimized for the web, so might not be full resolution. To offload files in their full resolution, connect your camera to the Quik app for desktop and offload the files to your computer.
3. To access content in the cloud from your mobile device, connect to the Capture app and tap the Image Icon next to the image of your camera.
4. Download the desired content to your phone, then use the Quik app to edit and share.
   • PRO TIP: After you subscribe to GoPro Plus, you can use Quik for desktop to offload your files to your computer. Quik then uploads the files to your
     GoPro Plus account.

TURNING OFF AUTO UPLOAD

You can temporarily turn off Auto Upload on the camera to prevent automatic upload to GoPro Plus when you connect your camera to a power outlet.

1. Swipe down, then tap Connect > Auto Upload > Upload.
2. Tap Off.

CONNECTING TO A DIFFERENT WIRELESS NETWORK

If you want to connect to a different wireless network for your camera to use for Auto Upload, you can change that network on the camera.

1. Swipe down, then tap Connect > Auto Upload > Networks.
2. Tap the name of a network. The network must not be hidden or require an end user license agreement (such as the network in a hotel).
3. If needed, enter the password.
4. Tap the Tick Icon to save the new network.

VIDEO MODE: CAPTURE MODES

Video mode contains three capture modes: Video, Video + Photo, and Looping. Each capture mode has its own settings.

VIDEO

This capture mode is for traditional video capture. The default settings are 1080p60 Wide, with Video Stabilization and Auto Low Light both turned on. For more information, see these topics:

• HERO5 Black Video Resolutions (page 45)
• Video Stabilization (page 48)
• Interval (Video) (page 47)
• Auto Low Light (page 48)
• Manual Audio Control (page 49)
• Protune (page 66)

VIDEO + PHOTO

Video + Photo captures photos at set intervals while you record video. The default settings are 1080p30 Wide, with the interval set at 1 photo per 5 seconds. Photos are captured at 12MP with a 16:9 aspect ratio. For more information, see these topics:

• HERO5 Black Video Resolutions (page 45)
• Interval (Video) (page 47)

LOOPING VIDEO

• Use Looping to you continuously record video, but save only the moments that you want. For example, if you select a 5-minute interval, only the previous 5 minutes are saved when you press the Shutter button to stop recording. If you record for 5 minutes and do not press the Shutter button to stop recording and save, the camera records a new 5-minute interval by recording over your previous 5 minutes of footage.
• This capture mode is useful when you are recording events that contain long periods of inactivity that you don’t want to save, such as fishing or recording from a car dashboard.
• The default settings for Looping are 1080p60 Wide, with the interval set at 5 minutes. Looping is not available in 4K, 2.7K 4:3, and 480p. For more information, see these topics:
• HERO5 Black Video Resolutions (page 45)
• Interval (Video) (page 47)

VIDEO MODE: SETTINGS

VIDEO RESOLUTION

• Video resolution (RES) refers to the number of horizontal lines in the video. For example, 720p means that the video has 720 horizontal lines, each with a width of 1280 pixels. Higher numbers of lines and pixels result in greater detail and clarity. So, a video with resolution of 4K is considered higher quality than 720p because it consists of 3840 lines, each with a width of 2160 pixels
• Use this table to help you determine the best resolution for your activity. Also consider the capabilities of your computer or TV to be sure your hardware can support the selected resolution.

FRAMES PER SECOND (FPS)

• Frames per second (FPS) refers to the number of video frames that are captured in each second.
• When selecting a resolution and FPS, consider the activity that you want to capture. Higher resolutions result in greater detail and clarity but are generally available at lower fps values. Lower resolutions result in less detail and clarity but support higher FPS values, which are important for capturing motion. Higher FPS values can also be used to create slow-motion videos.

ASPECT RATIO

• GoPro video resolutions use two aspect ratios: either 16:9 or 4:3. Standard televisions and editing programs use 16:9. Footage shot in 4:3 is 33% taller, but must be cropped to 16:9 for playback on a TV. (If footage is not cropped, it appears with black bars on the sides of the image.)

FIELD OF VIEW (FOV)

• The field of view (FOV) refers to how much of the scene (measured in degrees) can be captured through the camera lens. Wide FOV captures the largest amount of the scene, while Narrow FOV captures the least. The FOV options that appear are based on the selected resolution and fps.

HERO5 BLACK VIDEO RESOLUTIONS

NTSC and PAL refer to the video format, which depends on the region that you are in. For more information, see Video Format (page 77).2 Narrow FOV for 720p240 is smaller than Narrow FOV for other resolutions/frame rates. For more information about resolution, FPS, or FOV, see these topics:

• Video Resolution (page 41)
• Frames Per Second (FPS) (page 43)
• Field of View (FOV) (page 44)

IMPORTANT MESSAGES

TEMPERATURE ICON

FILE REPAIR ICON

MICROSD CARD MESSAGES

RESETTING YOUR CAMERA

RESETTING THE CONNECTIONS

This option clears your connections list and resets the camera’s password. If you reset the connections, you must reconnect any desired devices to your GoPro.

1. From the main screen, swipe down.
2. Tap Connect > Reset Connections, and then tap Reset.

RESETTING ALL SETTINGS TO THE DEFAULTS

This option resets all of your camera settings to the defaults, except Date, Time, and your camera’s username and password

1. From the main screen, swipe down.
2. Tap Preferences > Camera Defaults, and then tap Reset.

RESTARTING YOUR GOPRO

• If your camera is not responding, press and hold the Mode button (mode) for 8 seconds to shut down the camera and then restart it. All settings are retained.

RESTORING FACTORY SETTINGS

Follow the steps below to reset all settings and the camera’s password, and unregister the camera from your GoPro Plus account. This option is useful if you are reselling your camera and want to reset it to its original state.

1. From the main screen, swipe down.
2. Tap Preferences > Factory Reset, and then tap Reset. Restoring factory settings does not erase all content from your microSD card. To clear your microSD card, see Reformatting Your microSD Card (page 8)

BATTERY INFORMATION

MAXIMIZING BATTERY LIFE

A message appears on the touch display if the battery drops below 10%. If the battery reaches 0% while recording, the camera saves the file and powers off.

To maximize battery life, follow these guidelines when possible

• Turn off Wireless Connections
• Capture video at lower frame rates and resolutions
• Turn off Protune
• Use these settings:
  • QuikCapture (page 22)
  • Screensaver (page 75)
  • Brightness (page 75)

RECORDING WHILE CHARGING

• Using the USB-C cable that came with your camera, you can capture video and photos while the camera is plugged in to a USB charging adapter, the GoPro Supercharger, another GoPro charger, or the GoPro Portable Power Pack. Although the battery does not charge during recording, you can use one of the above methods to power the camera and obtain extended recording time. When you stop recording, charging resumes. (You cannot record while charging the camera through a computer.)
• Note: Because the side door is open, the camera is not waterproof during charging.
• WARNING: Using a wall charger other than a GoPro charging device can damage the GoPro camera battery and could result in fire or leakage. With the exception of the GoPro Supercharger (sold separately), only use chargers marked: Output 5V 1A. If you do not know the voltage and current of your charger, use the included USB cable to charge the camera from your computer

BATTERY STORAGE AND HANDLING

• The camera contains sensitive components, including the battery. Avoid exposing your camera to very cold or very hot temperatures. Low or high-temperature conditions may temporarily shorten the battery life or cause the camera to temporarily stop working properly. Avoid dramatic changes in temperature or humidity when using the camera, as condensation may form on or within the camera.
• Do not dry the camera or battery with an external heat source such as a microwave oven or hair dryer. Damage to the camera or battery caused by contact with liquid inside the camera is not covered under the warranty.
• Do not store your battery with metal objects, such as coins, keys or necklaces. If the battery terminals come in contact with metal objects, this may cause a fire.
• Do not make any unauthorized alterations to the camera. Doing so may compromise safety, regulatory compliance, and performance, and may void the warranty.
• WARNING: Do not drop, disassemble, open, crush, bend, deform, puncture, shred, microwave, incinerate or paint the camera or battery. Do not insert foreign objects into the battery opening on the camera. Do not use the camera or the battery if it has been damaged—for example, if cracked, punctured or harmed by water. Disassembling or puncturing the battery can cause an explosion or fire

BATTERY DISPOSAL

• Most rechargeable lithium-ion batteries are classified as non-hazardous waste and are safe for disposal in the normal municipal waste stream. Many localities have laws in place requiring battery recycling. Check your local laws to make sure that you can dispose of rechargeable batteries in your regular trash. To safely dispose of lithium-ion batteries, protect terminals from exposure to other metal with packing, masking or electrical tape so they do not cause a fire while being transported.
• Lithium-ion batteries, however, do contain recyclable materials and are accepted for recycling by the Rechargeable Battery Recycling Corporation’s (RBRC) Battery Recycling Program. We encourage you to visit Call2Recycle at call2recycle.org or call 1-800-BATTERY in North America to find a convenient recycling location. Never dispose of a battery in a fire because it may explode.
• WARNING: Only use manufacturer-recommended replacement batteries for your camera

TROUBLESHOOTING

MY GOPRO WON’T POWER ON

• Make sure your GoPro is charged. To charge your camera, use the included USB-C cable and a computer. You can also use GoPro’s Supercharger or USB-compatible Wall Charger or Auto Charger (all sold separately) or any charging device marked with output 5V 1A. (Supercharger’s output is 5V 2A.)

MY GOPRO WON’T RESPOND WHEN I PRESS A BUTTON

• See Restarting Your GoPro (page 79).

PLAYBACK ON MY COMPUTER IS CHOPPY

Choppy playback is typically not a problem with the file. If your footage skips, one of these situations is likely the cause

• Using an incompatible video player. Not all video players support the H.264 codec. For best results, download the latest version of Quik for desktop for free at gopro.com/apps
• The computer does not meet the minimum requirements for HD playback. The higher the resolution and frame rate of your video, the harder the computer has to work to play it back. Make sure that your computer meets the minimum requirements for the playback software.
• If your computer does not meet the minimum requirements, record at 1080p60 with Protune off, and make sure that all other programs on your computer are closed. If that resolution does not improve the playback, try 720p30.

I FORGOT MY CAMERA’S USERNAME OR PASSWORD

• Swipe down, then tap Connect > Name & Password.

I DON’T KNOW WHAT SOFTWARE VERSION I HAVE

From the main screen, swipe down. Then tap Preferences > About This GoPro. The Version Number displays the software version that you are running

I CAN’T FIND MY CAMERA’S SERIAL NUMBER

The camera’s serial number is listed in several places

• In Preferences > About This GoPro
• On the inside of the battery bay (remove the battery to see it)
• On your camera’s microSD card (in the version.txt file in the MSC folder)
  For more answers to commonly asked questions, see gopro.com/help

CUSTOMER SUPPORT

• GoPro is dedicated to providing the best possible service. To reach GoPro Customer Support, visit gopro.com/help

REGULATORY INFORMATION

• To see the complete list of country certifications, refer to the Important Product + Safety Instructions included with your camera or visit gopro.com/help

For more manuals by GoPro, visit ManualsLiraryy

GoPro HERO5 Black-FAQs