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Nelko P21 Label Maker Machine User Manual

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Nelko P21 Label Maker Machine

Nelko P21 Label Maker Machine-product

Warning:

  • The paper bin must be clean. Any debris will catch and damage the print head while printing.
  • Use alcohol to clean the paper bin and print head.
  • Do not disassemble the printer or attempt any self-repairs. Power off the printer if any malfunctions occur.
  • Charge in a cool and ventilated room. Do not expose the printer to high humidity or temperatures.
  • Keep away from water.
  • If any strange scents or smoke come from the printer, power off and unplug immediately.
  • Avoid dropping or shaking the printer to prevent damage.
  • Do not open the cover while it is printing.
  • Do not touch the print head immediately after printing, as it will be HOT.
  • Use a soft, clean cloth to clean the outside of the printer.
  • High temperatures may result in poor print quality.
  • Use label paper offered by printer manufacturer for best results. Use of other label printers may result in poor print quality or damage to the printer.
  • The longevity of the printed labels depends on the quality of the label paper.
  • Choose high-quality label paper if you need it to last.
  • Keep away from children.
  • Store in a clean and dry environment. The printer does NOT come with an adapter. Use one with a rating of 5V 1A.
  • This printer can only be used in non-tropical environments.
  • The printer may cause radio interference. Take any necessary precautionary measures.

Machine Parameters

Print TechnologyDirect Thermal
Resolution203 DPI
Print Speed60 mm/s MAX
Supported Paper Width
15mm (12mm available)
Supported Paper type
Gap Paper/ Continuous Paper
ConnectionBluetooth
Paper Cutting
Manual Paper Cutting
Battery1200 mAh
ChargeType-C
Input5V 1A DC
Work Environment5~40°C,90%RH(no condensation)
Storage Environment5~40°C,90%RH(no condensation)
Life expectancy50km
Product Size79.5x30x130.6 mm

The contents of this manual may change without prior notice. The components, hardware, software, and technology may be upgraded for better functionality. Contact sales or customer support with any questions or concerns.

FigureNelko P21 Label Maker Machine-1

  1. Cover
  2. Cover Button
  3. Cutting Button
  4. Indicator
  5. Body

APP Download

For Android and Apple users, you can search”Nelko” in Google Play or the APP store and install.

The second method is to scan the QR code below.Nelko P21 Label Maker Machine-2

Install Label Printer Paper

  1. Slide the cover button to the other side to open the cover.
  2. Load the paper roll in the paper bin. Refer to the image for the correct placement.
  3. Unroll the paper enough so that it sticks out of the printer slightly.
  4. Close the cover. Press the power/ feed button to calibrate the label and test the printer.

Notes: Use label paper offered by the printer manufacturer for the best results.Nelko P21 Label Maker Machine-3

  1. Print Head
  2. Label Paper Roll
  3. Cutting Button
  4. Power/ Feed Button

Connect Machine

  1. Turn on Bluetooth on your phone
  2. Long press the power button to start the machine
  3. Open the “Nelko” App, Tap “Unconnected”
  4. Find “P21 “, tap “Click to connect”

Create New Label

  1. Tap “+” to edit label
  2. Click the settings key to customize the label size and paper type
  3. Tap “Text” to input text
  4. Edit the function description. After editing, tap “Print”
  5. Select the copies and print

How to choose a label to print it

  1. Click “Template”
  2. Select a template based on your needs
  3. Click the template to edit
  4. Click “Print”

Quick Guide

  1. Search for and install the app on Google Play or App Store.
  2. Long press (hold) the power button to turn on the machine.
  3. Slide the cover button to the other side and open the over, Place a roll of thermal paper into the bin.
  4. Press the power button to run one label.
  5. Use the app to connect the printer to the phone via Bluetooth. Allow app access “Bluetooth” and “Location” permission to search and connect printer.
  6. Use the app to create and edit labels. Then print.
  7. Push the cutting button upwards to cut the label.

Indicator Light

IndicatorStatus
Flash GreenCharging
Steady GreenFully charged
Flash RedThe print head overheats or low battery, and printing can’t be finished
Steady RedThe cover is open or out of paper, printing can’t be finished

Troubleshooting

Q: Why are the labels not aligned properly?

A: Change the paper type on the app. Realign the printer by pressing the Power/ Feed button once.

Q: Why are the labels not printing clearly?

A: Check and adjust the printing density. ti there is a line or blank area on the label, check if the print head is clean. ti not, clean it with alcohol. Low quality paper may also introduce problems. For best results, use label paper offered by printer manufacturer.

Contact Us:

E-mail: support@nelko.net

www.nelkoprint.com

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