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Nuwave 20750 Primo Grill Oven User Manual

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Nuwave 20750 Primo Grill Oven

Nuwave 20750 Primo Grill Oven-product

SAFEGUARDS & INFORMATION

READ ALL INSTRUCTIONS and WARNINGS. Only use the appliance as intended and always follow basic safety precautions. Avoid any misuse of the Primo Grill & Oven that can void your warranty and create the risk of serious injury. ALWAYS KEEP THIS MANUAL HANDY FOR FUTURE REFERENCE.
WARNING: When using the Primo®, basic safety precautions should always be followed:

  1. Read all instructions, safeguards, and warnings before using the Primo.
  2. Do not touch hot surfaces. Use handles or knobs.
  3. Always grab the Power Head and Base by the handles. Wear oven mitts when handling any part after cooking.
  4. To protect against electrical shock, do not immerse cord, plugs, or the Primo in water or other liquids.
  5. Close supervision is necessary when any unit is used by or near children. The Primo is not intended for use by children, persons with reduced physical, sensory, or mental capabilities or those with lack expertise or knowledge of this Primo.
  6. Unplug the Primo from outlet when not in use and before cleaning.
  7. Do not wrap or line the Base Tray or Grill with foil as this can cause the unit to overheat.
  8. Always turn the Primo off before removing the plug from the outlet.
  9. Allow the Primo to cool before cleaning, putting on or taking off parts.
  10. Do not use this appliance for other than intended use.
  11. Do not operate Primo with a damaged cord or plug or after the appliance malfunctions or has been damaged in any manner. Return appliance to the nearest authorized service facility for examination, repair, or adjustment.
  12. The use of other accessories that are not intended to be used with the Primo is not recommended. Doing so may damage the Primo and can cause accidents.
  13. NOT INTENDED FOR OUTDOOR USE. HOUSEHOLD USE ONLY.
  14. Do not let cord hang over edge of table or counter or touch hot surfaces.
  15. Do not place on or near a hot gas, electric burner, or in a heated oven.
  16. The Primo Base will accumulate hot liquids from cooking. Use extreme caution when removing the Base or any vessel containing hot liquids.
  17. Never put the Primo against the wall or other appliances. There should be at least 3 inches of free space for the back side, left/right sides, and the upper side of the Primo.
  18. Do not place anything on top of the Primo.
  19. Always remove the Dome away from you so the escaping steam is directed away from your face. Keep away from the hole in the Dome while Primo is cooking.
  20. It is normal for some smoke to escape the Primo when heating for the first time.
  21. If a lot of smoke is escaping from the air vent during operation, unplug the Primo immediately and contact Customer Service.*
  22. Do not clean with metal scouring pads. Pieces can break off the pad and touch electrical parts, creating a risk of electric shock.
  23. The Primo is not intended to be operated through an external timer or separate remote-control system.

Power-Supply Cords

The plug for this appliance is designed for polarized outlets and only fits one way. Do not attempt to modify the plug.

  1. The marked electrical rating of the extension cord should be at least as great as the electrical rating of the appliance.
  2. The longer cord should be arranged so that it will not drape over any countertop or tabletop where it could be pulled on or tripped over unintentionally.
  3. The Primo should be operated on a separate electrical outlet from other operating appliances due to wattage limitations.

PARTS & ACCESSORIES

  1. Power Head Part #: PMA1
  2. Power Dome Part #: PMA2
  3. Non-Stick Grill Plate with Duralon® Blue Ceramic Coating Part #: PMA4
  4. Base Part #: PMA5
  5. Probe Part #: PMA6
  6. Dome Holder Part #: PMA7
  7. Grill Plate Feet Part #: PMP3
  8. Grill Plate Silicone feet Part #: PMP1
  9. Base Tray Rubber Feet Part #: PMP2

Nuwave 20750 Primo Grill Oven 1 Nuwave 20750 Primo Grill Oven 2

ORDERING PARTS

Over the lifetime of your Primo Grill & Oven, you may find yourself needing a new part or accessory, and if you do, NuWave has you covered. Ordering new parts and accessories is quick and easy. Have ready down the name and number for the part you want, then contact Customer Service by emailing:

Or order directly online at: www.nuwavenow.com

ASSEMBLY GUIDE

Before First Use

  1. Remove all protective film and stickers.
  2. Thoroughly wash the dome, grill and base using a non-abrasive soapy sponge, rinse thoroughly and dry.
  3. Clean the probe using the same method but do not immerse the probe in water.
  4. Thoroughly wipe the top and the underside of the power head with a slightly damp cloth.
  5. Once all parts are dry, run the Primo Grill without any food inside at 400°F for 20 minutes to burn off any lingering residue or oils.Nuwave 20750 Primo Grill Oven 3Nuwave 20750 Primo Grill Oven 4

Connecting Power Head to Dome

  1. Place the Power Head on rim of the Dome.
  2. Lock into place by bracing the Power Head and rotating clockwise until the locking lugs are engaged. Lift the Power Head to verify it’s secure.

Assembling the Primo

  1. Place the Base on a firm, stable surface.
  2. Place the Grill Plate inside the Base with the plug positioned in the Base opening.
  3. Connect the power cord to the Grill Plate and plug it into an outlet.
  4. Place the Dome with the Power Head onto the base.
  5. (Optional) Plug the probe into the jack on the Power Head and run the probe through the hole in the Power Dome. See page XX for more detailed probe instructions.
  6. (Optional) Set up the Dome Holder along the edge of the Base.

CONTROL PANEL

Nuwave 20750 Primo Grill Oven 5

  • PROG
    Access the 100 preset recipes or the 50 user-made presets.
  • STAGE
    Set the Primo to change cooking temperature automatically after a set amount of time. This can be done up to 5 times.
  • TOP/BTM
    Adjust the heating percentage between the Power Head and the Grill Plate.
  • WARM/REHEAT
    Keep your food warm at low heat, or reheat your leftovers.
  • TEMP/TIME
    Press to switch between showing the cooking temperature and time on the display. Adjust either one using the arrows.
  • SEAR
    Cook at a high heat to seal in the juices. This can be done before cooking, after cooking or both.
  • PROBE
    Set the target food temperature and the probe will tell the Primo to stop cooking when your food is done.
  • PREHEAT
    Automatically bring the Primo to the set temperature before you begin cooking.
  • ON/OFF
    Turn the Primo ON and OFF, or cancel the current cooking function.
  • START/PAUSE
    Begins the set cooking process, or pauses cooking.

OPERATING BUTTONS FUNCTIONS

When executing multiple functions, the cooking sequence will always be as follows: Preheat, Sear 1, Stage 1~5 / Prob, Sear 2, Warm

ON/OFF

  1. Press ON/OFF once to turn your Primo on and off.

START/PAUSE

  1. Press START/PAUSE to begin cooking at 350°F for 15 minutes, which are the default settings.
  2. Press START/PAUSE once during cooking to pause.
  3. Press START/PAUSE a second time to resume cooking.
    • The remaining cooking time will be displayed and the countdown will continue.
  4. When the Primo is finished cooking, it will beep three times and “End” will be displayed.

TEMP/TIME

  1. Press ON/OFF. The default 350°F will be displayed.
    • Use the arrows to adjust the temperature in 5°F increments. Hold down the arrows to change the temperature faster.
  2. Press TEMP/TIME to switch the display to the default cooking time of 15 minutes.
    • Use the arrows to adjust the time in 1-minute increments. Hold down the arrows to change the time faster.
  3. Press START/PAUSE. The Primo will cook your food at the set cooking temperature and time.

NOTE:
You can change the default temperature or time. Once you set your desired temperature, press and hold START/PAUSE until you hear 2 short beeps. This temperature will now be your default. Follow the same process to change the default time.

PREHEAT Function

The Preheat function ensures that the Primo reaches your desired temperature before cooking begins.

  1. Press ON/OFF.
    1. Adjust the temperature with the arrows.
    2. Press TEMP/TIME and use the arrows to adjust the cooking time.
  2. Press PREHEAT followed by START/PAUSE. The set temperature will be flashing as the Primo preheats.
  3. Once the temperature has been reached, the display will show “ready” and a 10-second countdown will begin.
  4. Press START/PAUSE twice, place the dome on the dome holder and add your food to the Primo before returning the dome to the base.
  5. Press START/PAUSE to begin cooking.

NOTE:
If no action is taken before the end of the 10-second countdown, the Primo will begin cooking automatically. Enable automatic preheat by pressing and holding PREHEAT. Repeat to switch back.

TOP/BOTTOM Function

This refers to the amount of heat coming from the top and bottom heating elements. You can adjust your Primo to cook from the top or bottom and the amount of power.

Default – Top 30%, Bottom 70%.

  1. Press ON/OFF.
  2. Press TOP/BTM. TOP will flash.
    • Press the Up or Down arrows to adjust the TOP heat percentage. As TOP goes higher, BOTTOM goes lower. The TOP and BOTTOM percentages will always equal 100%.
    • When using TOP only at 100%, FP will be displayed.
    • BOTTOM max power is 70%.
    • The Primo will cook your food using the adjusted top and bottom power levels.
    • When finished, the display will show End, and the Primo will beep three times.
  3. The TOP/BOTTOM percentage can be adjusted while using the Program or Stage function.

SEAR Function

SEAR 1
Sear 1 occurs at the start of the cooking process. The default setting is 400°F for 5 minutes.

  1. Set your desired cooking temperature and time.
  2. Press SEAR once to enable SEAR 1. Adjust the temperature and time as desired.
  3. Press START/PAUSE to begin cooking with SEAR 1 occurring immediately.

SEAR 2
SEAR 2 occurs at the end of the cooking process. The default setting is 400°F for 5 minutes.

  1. Set your desired cooking temperature and time.
  2. Press SEAR twice to enable SEAR 2. Adjust the temperature and time as desired.
  3. Press START/PAUSE to begin cooking with SEAR 2 occurring at the very end of the cooking
    process.

SEAR 1 2
SEAR 1 2 occurs both at the beginning and end of the cooking process. The default setting is 400°F for 5 minutes.

  1. Set your desired cooking temperature and time.
  2. Press SEAR once and adjust the temperature and time as desired. This will be your SEAR 1 setting.
  3. Press SEAR again and adjust the temperature and time as desired. This will be your SEAR 2 setting.
  4. Press START/PAUSE to begin cooking with SEAR 1 occurring immediately and SEAR 2 occurring at the end of the cooking process.
    NOTE:
    If the temperature probe reaches the set temperature before the end of the cooking cycle, SEAR 2 will not occur.

INDEPENDENT SEAR
The Primo can sear without the need to set a separate cooking cycle. Just press and hold SEAR until the Primo begins to sear at the default setting. You can adjust the temperature and time at any point while searing.

PROBE Function

The Digital Temperature Probe measures the internal temperature of your food as it cooks and can tell your Primo to stop cooking once your food reaches its target temperature.

  1. Plug the Probe into the Power Head and run the Probe through the hole in the dome.
  2.  Add your food to the Primo and insert the probe into the thickest part of the food. Make sure the
    probe isn’t touching any bones.
  3. Press and hold PROBE to adjust the target temperature. The default 165°F will be shown on the display but this can be adjusted between 50°F and 212°F using the arrows.
  4. Press START/PAUSE to begin cooking.
  5. Once the probe temperature is 10°F below the target temperature, the Primo will beep 3 times. This allows you to remove your food to finish cooking on the counter if you desire. If you don’t remove
    Your food, the Primo will continue cooking until the target temperature is reached.

NOTE:

  • If you press PROBE and the Primo beeps three times and the display shows “Prb1,” that means your Probe isn’t plugged in.
  • The cooking temperature must be higher than the target Probe temperature otherwise, the Primo will not cook.
  • Once the target temperature is reached, the Primo will stop cooking regardless of the cooking time or programmed functions remaining.

PROG

The Primo includes 100 preset recipes along with slots for 50 user-created recipes.
How To Recall A Preset

  1. Press PROG. 1 will be shown on the display.
  2. Use the arrows to select your desired preset and press START/PAUSE to begin cooking.

NOTE:

  • Consult your Quick Start Guide or Recipe Book to see what each of the 100 presets do.
  • You may adjust the cooking temperature and time of the preset recipes but these changes will not
    be saved.

How To Program & Save Your Own Recipe

  1. Set the cooking temperature and time, along with any desired cooking functions such as Preheat, Sear or Warm.
  2. Press and hold PROG until you hear one beep. Use the arrows to choose your desired memory slot between 101 and 150.
  3. Press and hold PROG until you hear one beep to save your program in your selected slot.
  4. Press START/PAUSE to begin cooking.

NOTE:

  • You may save your custom recipe at any point before, during or after cooking. Simply follow steps 2 and 3.
  • If you save your custom recipe in a slot that already has a recipe assigned to it, your new recipe will override the old one.

STAGE

You can program your Primo to cook for a maximum of 5 stages.

  1. Press STAGE to set stage 1. The default setting is 350°F for 15 minutes which can be adjusted using the arrows.
  2. Press STAGE again for stage 2. Adjust the cooking temperature and time.
  3. Add up to 5 total stages as desired, then press START/PAUSE to begin cooking.
    NOTE:

    • By default, stages 2-5 have no cooking time set. You must set the desired time for each stage or else The Primo will skip that stage.
    • Other functions, such as Preheat and Sear, can be added to cooking stages but when doing so, the display will not show the stage number.
    • When using the probe, the Primo will stop cooking when the target temperature has been reached, regardless of the stages remaining.

Example: Cook Stage 1 at 300°F for 17 min. » Cook Stage 2 at 360°F for 30 min. » Cook Stage 3 at 400°F for 5 min.

  1. Press ON/OFF. Press the Up or Down arrows to adjust cooking temperature to 300˚F.
  2. Press TEMP/TIME. Press the Up or Down arrows to adjust cooking time to 00:17.
  3. Press STAGE. Press the Up or Down arrows to adjust cooking temperature to 360˚F.
  4. Press TEMP/TIME. Press the Up or Down arrows to adjust cooking time to 00:30.
  5. Press STAGE again. Press the Up or Down arrows to adjust cooking temperature to 400˚F.
  6. Press TEMP/TIME. Press the Up or Down arrows to adjust cooking time to 00:05. Press START/PAUSE to begin stage cooking.

WARM/REHEAT

WARM
This function keeps your food warm after it’s finished cooking until you are ready to serve. The default the setting is 140°F for 1 hour.

  1. Set your desired cooking process.
  2. Press WARM/REHEAT and Adjust the temperature and time as desired.
  3. Press START/PAUSE to begin cooking. The warming cycle will begin once the set cooking cycle
    has ended.

NOTE:

  • The temperature and time for the warming cycle can be adjusted at any time.
  • Cancel the programmed warming cycle by pressing WARM/REHEAT.

INDEPENDENT WARM

To keep food warm without having a cooking cycle beforehand, press WARM/REHEAT and TOP/BTM
at the same time. The Primo will automatically begin warming for the default setting, but this can be adjusted using the arrows.

REHEAT

The default is set to 360°F for 4 minutes.

  1. Press ON/OFF.
  2. Press and hold down WARM/REHEAT for 2 seconds to select REHEAT. The Primo will beep and begin reheating automatically.

TROUBLESHOOTING GUIDE

The Primo is engineered with an automatic shut-off feature to prevent overheating during use. If the Primo shuts off to cool itself down, an odor may be detected. Unplug the Primo and wait for it to completely cool down. To prevent the Primo from overheating, do not cook foods at higher temperatures or for longer times than recommended.

The Primo does not turn on.
Plug may not be in the outlet. Plug in the Primo.
The food is cooked unevenly.
Check cooking process throughout. Turn or rotate as needed to ensure even cooking.
The Primo is not heating.
Make sure the Primo is plugged in. Unplug Primo and plug the Primo back in and see if the Primo comes up to correct temperature. If this problem persists, contact Customer Service.
Error Code Prb1 is displayed and Probe is not working.
Probe not connected to the Primo. Connect Probe to the Primo.
Error Code Prb2 is displayed and Probe target temp is higher than cooking temp.
Probe target temperature higher than cooking temperature. Reset Probe target temperature lower than cooking temperature.
Error Code Prb3 is displayed and Probe has a short circuit.
Turn the Primo off to cool. If still not working contact Customer Service.
Error Code Prb4 is displayed and Probe Sensor is not detecting temperature increase.
Allow food to come up to room temperature or thaw before inserting Probe into food.
Error Code Er1 is displayed and the Primo is not cooking.
Turn the Primo off and unplug to cool. If still not working after cooling and turned on, contact Customer Service.
Error Code Err1 is displayed and the Primo is not cooking.
Temperature Sensor Short Circuit. Contact Customer Service.
Error Code Err2 is displayed and the Primo is not cooking.
Temperature Sensor is open. Contact Customer Service.
Error Code Err3 is displayed and the Primo is not cooking.
Top heater malfunctioned. Contact Customer Service.
Error Code Err4 is displayed and the Primo is not cooking.
Bottom heater in abnormal condition Bottom heater circuit has broken. Contact Customer Service.
Contact Customer Service at

For Amazon Purchases: support@nuwavenow.com

For All Other Purchases: help@nuwavenow.com.

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Nuwave 20750 Primo Grill Oven-FAQs

 

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