
Offacy KD-2028 Electric Kettle

SPECIFICATIONS
Thank you for purchasing the Intasting Cool Touch Electric Tea Kettle. Please read this manual carefully and keep it for future reference. If you need any assistance, please contact our support team with your product model number and Amazon order number.
PACKAGE CONTENTS
- 1 × Electric Tea Kettle
- 1 × Quick Guide
- 1 × Power Base
IMPORTANT SAFETY INFORMATION
IMPORTANT: Please read, understand, and follow all instructions provided in this manual before using the device. Failure to comply with the instructions given in this manual, or using the device not mentioned in this manual, may cause serious personal injury or equipment damage.
GENERAL SAFETY
- Do not touch hot surfaces. Use the handle. Do not touch the base or metal walls of the kettle during or immediately after operation.
- Do not fill the kettle above the “MAX” line. This may cause water to boil over and may cause scalding.
- Closely supervise children near the kettle. Do not allow children to use or play with this kettle.
- Do not immerse the kettle, base, cord, or plug in water or other liquids.
- Unplug the kettle when it is not being used and before cleaning. This will avoid electric shock and prevent moisture from causing a short circuit in the power base while it is plugged in.
- Do not use outdoors.
- Place the kettle on a dry, flat surface. Do not place the kettle on or near heat sources such as stove tops, ovens, radiators, etc.
- Do not turn on the kettle while the lid is open.
- Always make sure the lid is closed while the kettle is operating.
- Do not cover the spout opening while the kettle is operating.
- Only use the kettle as directed in this manual.
- Household use only.
Plug and Cord
- Do not let the cord (or any extension cord) hang over the edge of a table or counter.
Do not allow the cord to touch hot surfaces. - This kettle uses a short power-supply cord to reduce the risk of entangling or tripping. Use extension cords with care.
GETTING TO KNOW YOUR COOL TOUCH
ELECTRIC TEA KETTLE

USING YOUR COOL TOUCH ELECTRIC KETTLE
Before First Use. Please do a water test.
CAUTION!
- Do not use the kettle if it is damaged. Contact Customer Support to replace your kettle.
- Perform the water test before using your kettle to make sure it is working properly. Do not drink the water that is boiled during this initial test.
- Remove all parts from the package and carefully inspect each part.
- Completely unravel the power cable and place the power base on a flat, level surface.
- Press the Lid Release Button to open the lid. [Figure 1]
- Fill the kettle with water to the “MAX” line, then close the lid. [Figure 1.2] Place the kettle onto the power base. Plug in.
- Press the On/Off Switch. The blue indicator light will turn on. [Figure 1.3]
- The kettle will automatically turn off once it has finished boiling the water. Allow it to cool for at least 5 minutes, then pour out the water.

Use Your Cool Touch Electric Kettle – Boiling Water
Do not boil other liquids in this kettle. This kettle should only be used for boiling water.
- Press the Lid Release Button to open the lid.
- Fill the kettle to the desired level. Do not fill above the “MAX” line. [Figure 2.1]
- Close the lid and place the kettle onto the power base. Plug in. [Figure 2.2]
- Press the On/Off Switch. The orange indicator light will turn on. [Figure 2.3]
- The kettle will automatically turn off once it has finished boiling the water.

CARE AND MAINTENANCE
Descaling the Kettle
You should descale the kettle at least once a week if you use it frequently. Descaling removes any mineral deposits that have built up inside the kettle. Always descale the kettle after it has been stored for long periods of time and before storing it.
- Fill the kettle with 1 cup of distilled vinegar or lemon juice and 2 cups of water (1:2 ratio).
- Boil the mixture, then let it soak in the kettle for 2 hours.
- Pour out the solution, then wipe the limescale away with a cloth or non-abrasive sponge.
- Rinse the kettle with clean water and dry it with a soft cloth.
- Repeat as needed.
WARRANTY
Offacy provides a two-year product warranty from the date of purchase for all our products. We will take care of all quality-related issues with a replacement or full refund, including any return shipping costs. If your product is defective and under warranty, please contact us at: Email: [email protected]. Please carefully follow our warranty process to minimize any delays:
- Note the product model name. It can be found on a sticker located underneath or on the back of the product.
- Provide the order number for a purchase made through Amazon.
Typical turnaround time to address warranty claims is 10 business days, depending on your geographical location and the type of damage or warranty claim. This warranty does not apply to the following:
- Damage due to abuse, accident, alteration, misuse, tampering, or vandalism.
- Improper or inadequate maintenance.
- Damage in the return transit.
- Unsupervised use by children under 18 years of age.
Offacy and its subsidiaries assume no liability for damage caused by the use of the product other than for its intended use or as instructed in the user manual. Some states do not allow this exclusion or limitation of incidental or consequential losses, so the foregoing disclaimer may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state. ALL EXPRESSED AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
FCC STATEMENT
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference, and
- This device must accept any interference received, including interference that may cause undesired operation.
CUSTOMER SUPPORT
For any issues or questions regarding your new product, please feel free to contact us.
Email: [email protected].
Phone: +1 833 322 0189 (US) Mon–Fri 9 am – 5 pm (PST), Please have your order number ready before contacting Customer Support.
For More Manuals By Offacy, Visit ManualsLibraryy.
Offacy KD-2028 Electric Kettle-FAQs
How do I use the Sage Luxe Brewer drip coffee machine?
Fill the water tank with fresh water, add a paper or mesh filter, place medium-ground coffee in the filter basket, select your brew settings, and press start. The machine handles the rest automatically.
What grind size is best for drip coffee in this machine?
A medium grind works best. It allows proper water flow and balanced extraction without bitterness or weak flavor.
What is the ideal coffee-to-water ratio for drip brewing?
The recommended “golden ratio” is 1 part coffee to 15–16 parts water, which delivers a smooth and well-balanced cup.
Is drip coffee the same as filter coffee?
Yes. Drip coffee and filter coffee generally refer to the same brewing method using an automatic drip machine.
What are common mistakes when making drip coffee?
Using the wrong grind size, incorrect coffee-to-water ratio, poor water quality, and skipping regular cleaning are the most common issues.
How often should I change the water filter?
Replace the water filter every 90 days or after about 40 liters of water to maintain optimal coffee quality.
Should I remove the filter before descaling?
Yes. Always remove coffee grounds and filters before descaling. Run the descaling solution through the machine, then rinse with clean water.
How often should I descale the Sage coffee machine?
Descale every 2–3 months, or sooner if you live in a hard-water area or use the machine daily.


