
Russell Hobbs 28550-56 Steam Genie VacuSteam

IMPORTANT SAFEGUARDS
Follow basic safety precautions, including:
- This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, if they have been supervised or instructed and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be done by children unless they are older than 8 and supervised. Use and store the appliance out of reach of children under 8 years.
- Between uses, the steamer must be rested on a stable, level, heat-resistant surface.
- Don’t leave the appliance unattended while plugged in, or while it’s resting between uses.
- Unplug the appliance before filling, before cleaning, and after use.
- Don’t operate the appliance if it’s dropped or damaged, or if it malfunctions or leaks.
- The plug must be removed from the socket-outlet before the water reservoir is filled with water.
- When placing the iron on its stand, ensure that the surface on which the stand is placed is stable.
- Keep the steamer and its cord out of reach of children less than 8 years of age when it is energized or cooling down.
- Care should be taken when using the appliance due to the emission of steam.
- If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons in order to avoid a hazard.
The surfaces of the appliance will get hot during use.
Do not immerse in any liquid.- Never use anything except water to fill or clean the appliance.
- Never steam clothing that is being worn.
- Never aim steam directly at people, animals, or plants. Steam is hot and can cause serious burns and scalds if used without care.
- Never hold the steam head downwards while at rest, or tilt it backwards, as this may cause hot water to be discharged and possible injury.
- Ensure the appliance is switched off and cooled down before fitting or removing attachments.
- Don’t use the appliance for any purpose other than those described in these instructions.
PARTS
- Steam trigger
- Setting control
- Power button
- Water tank
- Filter cover
- Ceramic heated press plate
- Cleaning brush (not shown)
- Cleaning brush compartment (not shown)
- Outlet grille
- Air inlet

BEFORE USING FOR THE FIRST TIME
- Remove labels, stickers, and packaging from the appliance.
- Read all instructions and warnings.
- Note: Any water droplets or condensation inside the water tank are a result of quality testing before shipping.
IMPORTANT INFORMATION
- For best performance, we recommend using distilled, purified, or filtered water in your steamer. Tap water contains minerals that can build up inside your steamer over time and reduce its efficiency or even cause damage.
- Never use perfumes, oils, or other additives.
- Always check the garment’s care label before steaming, and always test fabrics for colourfastness in an inconspicuous area. Steamers are not recommended for use on leather, suede, vinyl, plastic, or other materials that are sensitive to steam.
- It is normal to feel or hear the water pump inside the device. It may become louder when the water level in the tank is low. Check and refill the tank when required.
- Small amounts of dripping might occur during use. If excessive, your steamer needs time to get back up to full temperature. Just allow the steamer a minute to reheat.
- Wearing clothes immediately after ironing or steaming can actually create wrinkles. Always allow the clothing to cool for about 5 minutes before wearing.
FILLING
- Place the steamer on its base on a stable surface.
- Pull out the removable water tank (Fig. B).

- Gently open the rubber cover at the top of the tank.
- Fill until the water reaches the “MAX” level mark on the side of the tank (Fig. C). Do not overfill. Close the rubber cover securely.

- Dry off any excess water from the tank, then refit it into the base until it clicks.
- To refill at any time during use, turn the steamer off by pressing the power button until the blue indicator light goes out, unplug from the outlet, and follow the above procedure.
- After refilling, allow to reheat for 35 seconds and then prime the pump by holding the steam trigger until steam forms.
USING
- If the label says “do not iron” or shows this icon
, make sure to test on an inconspicuous area before steaming the entire garment. - If the label says “do not steam” or shows this icon
, do not steam the garment. - Hang the garment in an area that will not be affected or damaged by the heat and steam, such as on a shower curtain rail or in an open doorway.
- Plug the steamer in, then press the power button. The power button light will slowly flash, indicating that the steamer is heating.
- After about 35 seconds, the power light will stay on, indicating the steamer is preheated.
Note: If you use the steamer in steam-only mode, condensation can build up inside the steamer head. This condition is normal. To reduce condensation, operate the steamer in VacuSteam High mode.
VacuSteam™ Technology
Our innovative VacuSteam™ Technology holds the fabric in place, maximising the suction and steam.
- Select the desired setting using the setting switch. Note: When using the Low or High setting, the steamer will produce a noise when it is operating. This is normal.

- Prime the water pump by holding the steam trigger until steam forms.
- To generate steam, press the steam trigger. As long as the trigger is held, steam will emit from the steamer. When the trigger is released, the steam will stop.
- With your free hand, keep the fabric taut. Steam the garment with slow, downward strokes. When the vacuum in the Low or High setting is operated, the suction will gently pull the fabric towards the steamer plate and hold it in place, allowing you to remove creases in one pass.
- When you have finished, press and hold the power button until the blue light goes out (about 3 seconds) and unplug.
- Stand the steamer on its base and allow it to completely cool off before storing. To avoid mineral buildup, empty the tank after each use.
Auto shut off
Your steamer will automatically switch to auto shut-off mode after being left inactive for 8 minutes. The power button light will flash rapidly to indicate this. To resume steaming, press the steam trigger or power button and wait for your steamer to fully reheat.
CARE AND MAINTENANCE
- Make sure the steamer is off, unplugged, and completely cool.
- Wipe all surfaces with a clean, damp cloth.
- Pull the filter cover away from the front of the steamer and use the supplied cleaning brush to remove any debris or lint that may have built up during use.
- Replace the filter cover.
- After the steamer has been thoroughly dried, turn it back on and lightly steam over an old cloth. This will help remove any residue left in the steam holes.
- To avoid mineral buildup, empty the tank after each use.
- Store your cleaning brush in the compartment under the base.
- We recommend cleaning the filter before every use to maintain peak suction performance.
TROUBLESHOOTING

Recycling
To avoid environmental and health problems due to hazardous substances, appliances, and rechargeable and non-rechargeable batteries marked with one of these symbols must not be disposed of with unsorted municipal waste. Always dispose of electrical and electronic products and, where applicable, rechargeable and non-rechargeable batteries at an appropriate official recycling or collection point. Visit www.russellhobbs.com for more details.
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Russell Hobbs 28550-56 Steam Genie VacuSteam- FAQs
How long does the Russell Hobbs Steam Genie VacuSteam take to heat up?
The Steam Genie VacuSteam heats up very quickly, taking around 35 seconds to be ready for use, making it ideal for fast touch-ups.
What is the Russell Hobbs Steam Genie VacuSteam?
It is a handheld garment steamer with built-in suction, designed to remove creases while pulling fabric flat for better results.
How powerful is the Steam Genie VacuSteam?
This model operates at 1500 watts, producing a strong steam output of 24g per minute for effective wrinkle removal.
How long can I use the steamer continuously?
The VacuSteam provides up to 7 minutes of continuous steam, which is enough for several garments in one session.
Does the Steam Genie VacuSteam remove wrinkles effectively?
Yes, it removes wrinkles efficiently from hanging clothes, jackets, shirts, and light household fabrics.
What are the steam and suction settings used for?
The steamer offers three steam and suction settings, allowing you to adjust performance based on fabric thickness and crease depth.
What water should I use in the Steam Genie VacuSteam?
Use plain tap water, but if you live in a hard-water area, distilled water is recommended to prevent limescale buildup.
How do I clean the Russell Hobbs Steam Genie VacuSteam?
Allow the steamer to cool, then use the self-clean function as instructed by Russell Hobbs, holding the soleplate over a sink.
Why isn’t my steamer removing wrinkles properly?
For best results, keep the fabric slightly taut while steaming. Letting clothes hang loosely can cause creases to set back in.




