Samsung VRT Steam Front Load Washer User Manual

Table of Contents

Samsung VRT Steam Front Load Washer

Features of your new VRT™ washer

VRT™ (Vibration Reduction Technology)
This Samsung washer performs smoothly at top spin speeds, minimizing noise and vibration.
Super capacity
Samsung’s extra-large capacity laundry machine can wash a full set of your bedding, a king-size comforter, or up to 26 bath towels in a single load. Since you don’t have to do as many loads, you save time, money, water, er and energy.
Deep steam(WF350*)
The deep steam feature boosts cleaning performance and loosens grime and dirt, thus providing superior cleaning results.
Diamond drum™
Take gentle care of your fabrics. With inside holes 36% smaller than those of conventional drums, the diamond drum prevents fabrics from sticking out and consequently being damaged.
Woolmark Certified
The machine wash wool cycle on the Samsung machines has been tested and passed the required Woolmark Company specification for machine washable wool products. Fabrics should be washed according to the instructions on the garment label as specified by Woolmark and Samsung.
Digital display & Center jog dial
The jog dial enables you to select cycles in both directions with ease, and the display is easy to use and understand.
DD(Direct-drive) Motor
The power to handle anything! Our direct-drive inverter motor delivers power right to the washer drum from a variable-speed, reversible motor. A beltless direct-drive motor generates a higher spin speed of 1,200 rpm for more effective, quiet operation. The washer also has fewer moving parts, meaning fewer repairs.
Sanitize
When selecting this cycle, the water heats to an extra high temperature to remove 99.9% of certain bacteria typically found on clothing, bedding, or towels. This certification is conducted by NSF International, an independent third-party testing and certification organization. Please check the garment care label to avoid garment damage. Only Sanitize cycles have been designed to meet the requirements of this protocol for sanitization efficacy.
Pure CycleTM
Using a pure cycle helps to keep your washing machine clean even without any chemical detergent or bleach. Keep your drum cleansed and odorless with this specialized cleaning program.
Child Lock
The Child Lock function ensures that curious little hands are kept out of your washing machine. This safety feature stops your children from playing with the operation of the washing machine and alerts you when it is activated.
Pedestal with storage drawer (Model No: WE357A7P/E/W/R)
An optional 15in. (3 8.1cm)A pedestal is available to raise the washer for easier loading and unloading. It also offers a built-in storage drawer that can hold a 100-oz. (6.25 lb) bottle of detergent.
Stacking (Model No: SK-3A1/XAC, SK-4A/XAC, SK-5A/XAC)
Samsung’s washers and dryers can be stacked to maximize usable space. An optional stacking kit is available for purchase from your Samsung retailer.

Safety information

WARNING: To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following:

Read all instructions before using the appliance.
Do not wash or dry articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.
Do not allow children to play on or in the appliance. Close supervision of children is necessary when the appliance is used near children.
Before the appliance is removed from service or discarded, remove the door to the washing or drying compartment.
Do not reach into the appliance if the drum is moving.
Do not install or store this appliance where it will be exposed to the weather.
Do not tamper with controls.
Do not repair or replace any part of the appliance or attempt any servicing unless specifically recommended in the user-maintenance instructions or in published user-repair instructions that you understand and have the skills to carry out.
Do not add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These substances give off vapors that could ignite or explode.
Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a washer or combination washer-dryer, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.

SAVE THESE INSTRUCTIONS

Setting up your washer

CHECKING THE PARTS

Unpack your washer and inspect it for shipping damage. Make sure you have received all of the items shown below. If your washer was damaged during shipping, or you do not have all of the items, contact 1-800-SAMSUNG(726-7864).

To prevent personal injury or strain, wear protective gloves whenever lifting or carrying the unit.

Keep all packaging materials well out of the reach of children, as packaging materials can be dangerous to children.

If a child places a bag over its head, it may result in suffocation.

Parts supplied

Tools needed

MEETING INSTALLATION REQUIREMENTS

Electrical supply

120 Volt 60 Hz 15 AMP fuse or circuit breaker
An individual branch circuit serving only your washer is recommended.
Your washer is equipped with a power cord.
Never use an extension cord.

Grounding

ELECTRICAL GROUNDING IS REQUIRED ON THIS APPLIANCE.

This appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a power cord having a three-prong grounding plug for use in a properly installed and grounded outlet.

Improper connection of the equipment-grounding conductor can result in a risk of electrical shock. Check with a qualified electrician or serviceman if you are in doubt as to whether the appliance is properly grounded. Do not modify the plug provided with the appliance – if it does not fit the outlet, have a proper outlet installed by a qualified electrician.

IMPORTANT SAFETY PRECAUTIONS

To prevent unnecessary risk of fire, electrical shock, or personal injury, all wiring and grounding must be done by the National Electrical Code, ANSI/NFPA, No. 70, Latest Revision, and local codes and ordinances. It is the personal responsibility of the appliance owner to provide adequate electrical service for this appliance.
Never connect the ground wire to plastic plumbing lines, gas lines, or hot water pipes.

Water

To correctly fill your washer in the proper amount of time, water pressure of 20-116psi(137- 800kPa) is required.

Water pressure less than 20 psi(137kPa) may cause water valve failure or may not allow the water valve to shut off completely. Or, it may extend the fill time beyond what your washer controls allow, resulting in your washer turning off. A time limit is built into the controls in the event of an internal hose becoming loose and flooding your home. The water faucets must be within 4 ft.(122cm) of the back of your washer for the inlet hoses provided with your washer.

Accessory inlet hoses are available in various lengths up to 10 ft.(305cm) for faucets that are further away from the back of your washer.

To avoid the possibility of water damage:

Have water faucets easily accessible.
Turn off faucets when the washer is not in use.
Periodically check that there is no leakage from the water inlet hose fittings.
Check all connections at the water valve and faucet for leaks.

Drain facility

The recommended height of the standpipe is 18 in (46 cm). The drain hose must be routed through the drain hose clip to the standpipe. The standpipe must be large enough to accept the outside diameter of the drain hose. The drain hose is attached at the factory.

Flooring

For best performance, your washer must be installed on a solidly constructed floor. Wood floor may need to be reinforced to minimize vibration and/or unbalanced load situations. Carpeting and soft tile surfaces are contributing factors in vibration and may cause your washer to move slightly during the spin cycle.

Never install your washer on a platform or weakly supported structure.

Location consideration

Do not install your washer in areas where water may freeze, since your washer will always maintain some water in its water valve, pump, and hose areas. This can cause damage to the pump, hoses, and other components.

Alcove or closet installation

MINIMUM CLEARANCES FOR CLOSET AND ALCOVE INSTALLATIONS:

Sides – 1 In.(2.5 cm)
Rear – 4 In.(10.2 cm)
Top – 17 In.(43.2 cm)
Closet Front – 2 In.(5.1 cm)

If the washer and dryer are installed together, the closet front must have at least 72 in²(465 cm²) of an unobstructed air opening. Your washer alone does not require a specific air opening.

INSTALLING YOUR WASHER

STEP 1: Selecting a location

Before you install the washer, make sure the location is:

Has a hard, level surface without carpeting or flooring that may obstruct ventilation.
It is away from direct sunlight.
Has adequate ventilation.
Will not be freezing (below 32 ˚F or 0 ˚C).
It is away from heat sources such as oil or gas.
Has enough space so that the washer doesn’t stand on its power cord.

STEP 2: Removing the shipping bolts

Before using your washer, you must remove the four shipping bolts from the back of the unit.

Loosen all the bolts with the supplied wrench.
Slide the bolt and spacer up and remove the bolt with the spacer through the hole in the rear wall of your washer. Repeat for each bolt.
Fill the holes with the supplied bolt hole covers.
Keep the shipping bolts and spacers for future use.

STEP 3: Installing your washer

Place the drain hose in the drain facility. Be sure an airtight connection is NOT made between the drain hose and the standpipe.
The standpipe must be at least 18in. (46 cm) high.
Caution must always be exercised to avoid collapsing or damaging the drain hose. For best results, the drain hose should not be restricted in any way by elbows, couplings, or excessive lengths. For situations where the drain hose cannot be conveniently elevated to at least 18in.(46 cm),The drain hose must be supported.
Before connecting the inlet hoses to water faucets, check to ensure a washer is inside the coupling.
Check the inlet hose to ensure a washer is inside each fill hose. Thread the inlet hoses to the HOT and COLD faucet connections.
On the other end of the hose, check for one rubber washer per hose and install each fill hose to the water valve. Make sure the hose with the Hot printed line is attached to the HOT faucet. Tighten by hand until snug, then two-thirds of a turn with pliers. For correct water use, connect both HOT and COLD water valves. If either or both are not connected, an “nF” (no fill) error can occur.
Turn on the HOT and COLD water supply and check all connections at the water valve and the faucet for leaks.
Plug the power cord into a 3-prong, well-grounded 120-volt 60-Hz approved electrical outlet protected by a 15-amp fuse or comparable circuit breaker. Your washer is grounded through the third prong of the power cord when plugged into a three-prong grounded receptacle.
Slide your washer into position.
Level your washer by turning the leveling legs in or out as necessary by hand or by using the wrench included with your washer. When your washer is level, tighten the locking nuts using the wrench or – flathead screwdriver. Your washer must be leveled on all four sides. A carpenter’s level should be used on all four corners of your washer. It’s best to recheck after the first dozen washes.
Avoid damage to the legs. Do not move the washer unless the locking nuts are fastened to the bottom of the washer.

Washing a load of laundry

LOADING YOUR WASHER

You can fill the tub with dry, unfolded clothes, but DO NOT OVERLOAD the tub.
Overloading may reduce washing efficiency, cause excess wear, and possibly cause creasing or wrinkling of the load.
Wash delicate items such as bras, hosiery, and other lingerie in the delicates cycle with similar lightweight items.
When washing big bulky items or a few smaller items that don’t fill the tub – a rug, a pillow, stuffed toys, or one or two sweaters, for example – add a few towels to improve tumbling and spin performance.
During the spin cycle, the washer may add additional water to redistribute the excessive imbalance inside the tub.
When washing heavily soiled loads, do not overload your washer in order to assure good cleaning results.
To add a forgotten item:
1. Press the Power button.
2. Press the Start/Pause button.
3. Wait for the door lock light to go out (Immediately).
4. Add the item, close the door, and press the Start/Pause button.
  The door safety state continues for 15 seconds, and the cycle is restarted.
  To ensure thorough cleaning, add items within five minutes of starting the wash cycle.

GETTING STARTED

Load your washer.
Close the door.
Push the laundry into the tub completely to prevent the laundry from being caught in the door or from falling out of the tub.
Press the Power button.
Add detergent and additives to the dispenser (See page 23~24).
Select the appropriate cycle and options for the load (SSeepage18~19).
Press the Start/Pause button.
The Wash Indicator will illuminate.
The estimated cycle time will appear in the display.
The time may fluctuate to better indicate the time remaining in the cycle.
The actual time required for a cycle may differ from the estimated time in the display depending on the water pressure, water temperature, detergent, and laundry.
Before your washer starts to fill, it will make a series of clicking noises to check the door lock and do a quick drain.
- When the cycle is complete, the door lock light will go out, and “End” will appear in the display.
- DO NOT attempt to open the door until the door lock light is off. To add a forgotten item, see the Loading your washer” section (See page 17).
- When your washer is restarted after a pause, expect a delay of up to 15 seconds before the cycle continues.
- Pressing the Power button cancels the cycle and stops your washer.
- The Wash, Rinse, and Spin indicators will illuminate during those portions of the cycle.

OVERVIEW OF THE CONTROL PANEL

Cleaning and maintaining your washer

Keeping your washer clean improves its performance, wards off unnecessary repairs, and lengthens its life.

CLEANING THE EXTERIOR

Turn off the water faucets after finishing the day’s washing.
This will shut off the water supply to your washer and prevent the unlikely possibility of damage from escaping water. Leave the door open to allow the inside of your washer to dry out. Use a soft cloth to wipe up all detergent, bleach, or other spills as they occur.

Clean the following as recommended:

Control Panel – Clean with a soft, damp cloth. Do not use abrasive powders or cleaning pads. Do not spray cleaners directly on the panel.
Cabinet – Clean with soap and water.

CLEANING THE INTERIOR

Clean the interior of your washer periodically to remove any dirt, soil, odor, mold, mildew, or bacterial residue that may remain in your washer as a result of washing clothes.
Failure to follow these instructions may result in unpleasant conditions, including odors and/or permanent stains on your washer or laundry.
Hard water deposits may be removed, if needed. Use a cleaner labeled “washer safe”.

CLEANING THE DISPENSERS

The automatic dispenser may need to be cleaned periodically due to laundry additive buildup.

Pull out the detergent liquid from the detergent compartment.
Remove the siphon cap from the fabric softener and bleach compartments.
Wash all of the parts under running water.
Clean the dispenser recess with a soft brush.
Reinsert the siphon cap and push it firmly into place.
Push the dispenser back into place.
Run a Rinse+Spin cycle without any load in your washer.

STORING YOUR WASHER

Washers can be damaged if water is not removed from hoses and internal components before storage.

Prepare your washer for storage as follows:

Select the Quick Wash cycle and add bleach to the automatic dispenser. Run your washer through the cycle without a load.
Turn the water faucets off and disconnect the inlet hoses.
Unplug your washer from the electrical outlet and leave your washer door open to let air circulate inside the tumbler.
If your washer has been stored in below–freezing temperatures, allow time for any leftover water in your washer to thaw out before use.

CLEANING THE DEBRIS FILTER

We recommend cleaning the debris filter when water does not drain well or the “nd” error message is displayed.

Open the filter cover by pressing and pulling the handle of the filter cover with your finger.
Unscrew the drain cap by turning it counterclockwise.
Hold the cap on the end of the drain tube and slowly pull it out about 6 in.(15 cm) and drain off all the water.
Remove the debris filter cap.
Wash any dirt or other material from the debris filter. Make sure the drain pump propeller behind the debris filter is not blocked.
To assemble the filter cap, align the projected part of the filter cap to your noon (on an imaginary clock) and turn it clockwise.
Replace the debris filter cap.
Replace the filter cover.

CLEANING THE DOOR SEAL

Open the washer door and remove any clothing or items from the washer.
Inspect the gray colored seal between the door opening and the basket for stained areas. Pull back the seal to inspect all areas under the seal and to check for foreign objects.
If stained areas are found, wipe down these areas of the seal, using the procedure that follows.
- Mix a dilute solution, using ¾ cup (177 mL) of liquid chlorine bleach and 1 gallon. (3.8 L) of warm tap water.
- Wipe the seal area with the dilute solution, using a damp cloth.
- Let stand 5 minutes.
- Wipe down the area thoroughly with a dry cloth and let the washer’s interior air dry with the door open.

IMPORTANT:

Wear rubber gloves when cleaning for prolonged periods.
Refer to the bleach manufacturer’s instructions for proper use.

PRESERVING THE TOP COVER AND THE FRONT FRAME

Do not place any heavy or sharp objects or a detergent box in the washer. Keep them in the purchased pedestal or a separate storage box.

This may scratch or damage the top cover. There is also a danger of the box or object falling.

Since the entire washer has a high-gloss finish, the surface can be scratched or damaged. Therefore, avoid scratching or damaging the surface when using the washer.

PURE CYCLETM

This course is a self-cleaning course that removes mold that may occur inside the washing machine.

Press the Power button.
Press the Pure CycleTM button.
- You can only use the Delay Start function.
Press the Start/Pause button.
- If you press the Start/Pause button, the Pure Cycle course begins.

Using the Pure Cycle course, you can clean the drum without using a cleansing agent.
Never use the Pure Cycle course when laundry is in the washing machine. This may result in damage to the texture or a problem with the washing machine.
If you want to use drum cleansing agent, use only 1/10 of the amount of the drum cleansing agent recommended by the cleansing agent manufacturer.

The Pure Cycle Auto Alarm Function

If the “Pure Cycle” button is lit after a wash, it indicates that tub (drum) cleaning is required. In this case, remove the laundry from the washing machine, turn the power on, and clean the drum by performing the Pure Cycle cycle.
If you do not perform the Pure Cycle course, the “Pure Cycle” indicator is turned off. However, the “Pure Cycle” indicator will light after two washes have been performed. This will not result in a problem with the washing machine.
Although generally, the Pure Cycle Auto Alarm appears once a month or so, the frequency may differ depending on the number of times the washing machine is used.

Troubleshooting and information codes

CHECK THESE POINTS IF YOUR WASHER…

WARRANTY

SAMSUNG WASHER

LIMITED WARRANTY TO ORIGINAL PURCHASER

This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS CANADA, INC.

(SAMSUNG) and delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials and workmanship for a limited warranty period of:
One (1) Year Parts & Labour
Ten (10) yearsof motorr parts

This limited warranty begins on the original date of purchase and is valid only on products purchased and used in Canada. To receive warranty service, the purchaser must contact SAMSUNG for problem determination and service procedures. Warranty service can only be performed by a SAMSUNG authorized service center. The original dated bill of sale must be presented upon request as proof of purchase to SAMSUNG or SAMSUNG’s authorized service center. SAMSUNG will provide in-home service during the warranty period at no charge, subject to availability within Canada. In-home service is not available in all areas.

To receive in-home service, the product must be unobstructed and accessible to the service agent. If service is not available, SAMSUNG may elect to provide transportation of the product to and from an authorized service center.

SAMSUNG will repair, replace, or refund this product at our option and at no charge as stipulated herein, with new or reconditioned parts or products if found to be defective during the limited warranty period specified above. All replaced parts and products become the property of SAMSUNG and must be returned to SAMSUNG. Replacement parts and products assume the remaining original warranty, or ninety (90) days, whichever is longer. This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, noncommercial use of this product and shall not apply to the following: damage that occurs in shipment; delivery and installation; applications and uses for which this product was not intended; altered product or serial numbers; cosmetic damage or exterior finish; accidents, abuse, neglect, fire, water, lightning, or other acts of nature or God; use of products, equipment, systems, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied or authorized by SAMSUNG that damage this product or result in service problems; incorrect electrical line voltage, fluctuations and surges; customer adjustments and failure to follow operating instructions, maintenance and environmental instructions that are covered and prescribed in the instruction book; product removal and reinstallation; problems caused by pest infestations. This limited warranty does not cover problems resulting from incorrect electric current, voltage, or supply, light bulbs, house fuses, house wiring, the cost of a service call for instructions, or fixing installation errors. SAMSUNG does not warrant uninterrupted or error-free operation of the product.

For more manuals by Samsung, visit ManualsLibraryy

Blog Post