Tovala Smart Oven User Manual

Tovala Smart Oven

IMPORTANT SAFETY INSTRUCTIONS

When using your Electric Oven, basic safety precautions should always be observed, including the following:

1. Read all instructions.
2. Do not touch hot surfaces. Always use handles or knobs.
3. Close supervision is necessary when any appliance is used by or near children.
4. To protect against electric shock, do not immerse the cord, plug, or any parts of the oven in water or any other liquids.
5. Do not let the cord hang over the edge of the table or counter, or touch hot surfaces.
6. Do not operate an appliance with a damaged cord or plug or after the appliance malfunctions or has been damaged in any manner. Return the appliance to the nearest authorized service facility for examination, repair, or adjustment.
7. The use of accessory attachments not recommended by the appliance manufacturer may cause hazard or injury.
8. Do not place on or near a hot gas or electric burner.
9. When operating the oven, keep at least four inches of free space on all sides of the oven to allow for adequate air circulation.
10. Unplug from the outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts and before cleaning.
11.  To disconnect, turn the control to OFF, then remove the plug. Always hold the plug, and never pull the cord.
12. Extreme caution must be used when moving a drip pan containing hot oil or other hot liquids.
13. Do not cover any part of the oven with metal foil. This may cause the oven to overheat.
14. Use extreme caution when removing the tray, racks, or disposing of hot grease or other hot liquids.
15. Do not clean the inside of the oven with metal scouring pads. Pieces can break off the pad and touch electrical parts, creating a risk of electric shock.
16. Oversized foods or metal utensils must not be inserted in a toaster oven as they may create a fire or an electric shock.
17. A fire may occur if the oven is covered or touches flammable material, including the curtains, draperies, walls, and the like, when in operation. Do not store any item on top of the appliance when in operation.
18. Extreme caution should be exercised when using cooking or baking containers constructed of anything other than metal or ovenproof glass.
19. Be sure that nothing touches the top or bottom elements of the oven.
20. Do not place any of the following materials in the oven: cardboard, plastic, paper or anything similar.
21. Do not store any materials other than the manufacturer’s recommended accessories in this oven when not in use.
22. Do not cover the crumb tray or any part of the oven with metal foil. This will cause overheating of the oven.
23. Always wear protective, insulated oven gloves when inserting or removing items from the hot oven.
24. This appliance has a tempered, safety glass door. The glass is stronger than ordinary glass and more resistant to breakage. Tempered glass can still break around the edges. Avoid scratching the door surface or nicking the edges.
25. Do not use outdoors.
26. Do not use this appliance for anything other than its intended use.
27. Do not immerse the oven in water.
28. This oven is for household use only.

Sett ing up your Tovala Oven

What’s in the box?

• DRAIN TRAY
  This slides into the front of your oven underneath the door. It collects any excess water when your oven cooks with steam. Check it and empty it periodically.

• CRUMB TRAY
  This slides into the very bottom of your oven’s interior and ensures easy cleaning.

• STEAMER COVER
  This covers your oven’s steamer, which produces the steam your oven uses to cook.

• OVEN RACK
  This goes inside your oven in the lowest rack position. Tovala Meals should always be cooked with the rack in the lowest position.

• SHEET TRAY
  Perfect for cooking anything you like. During use, it should sit directly on top of the oven rack. This is NOT needed for cooking Tovala Meals.

• HOT PAD
  Perfect for resting hot trays and pans on before serving.

• MEASURING CUP
  Use this to fill your oven’s water reservoir when your oven displays an “Add Water” message.

• QUICK START GUIDE & RECIPE CARDS
  Use the quick start guide to get your oven set up and connected to WiFi. Use the recipe cards to get started cooking from scratch with your oven.

Before the first use of your oven, you need to know these important safeguards.

General usage safeguards

• Do not place paper, cardboard, plastic, or any other materials not suitable for an oven inside this appliance. Extreme caution should be used when using a container made from anything other than metal or glass.
• Your oven will become very hot during and after cooking. Do not touch hot surfaces. Use only the handles and buttons.
• Take care when opening your oven’s door, as cooking causes superheated steam to be released from your oven’s inner chamber.
• Do not put cooking utensils or cooking dishes on your open oven door.
• Do not operate your oven with sealed or airtight containers inside.
• Do not place oversized foods, metal foil packages, or utensils in your oven, as they may cause a risk of fire or electric shock.
• Do not operate your oven if the power cord is damaged in any way. Email Tovala Customer Support at [email protected] or live chat with Customer Support at tovala.com.
• Do not let the power cord touch hot surrounding surfaces.
• Do not try and adjust or repair your oven yourself.

How do I unpack and set up my Tovala Oven?

1. Remove packaging and silica packs from your oven and its accessories. Remove any plastic from the crumb tray found on the bottom of your oven’s interior, then slide the crumb tray back into place. Always have the crumb tray inserted when using your oven.
   NOTE: Check your oven for any damage, such as cracked glass, damaged door gasket, broken hinges, etc. If there is any such damage, please email Tovala Customer Support at [email protected] or live chat with Customer Support at tovala.com.
2. Plug your oven directly into a dedicated GFCI outlet. Be sure that nothing else is plugged into that outlet. Do not plug your oven into an extension cord or power strip.
   NOTE: The electrical outlet should be a protected 15 AMP, 120 VAC, 60 hertz outlet. Your oven’s power cord is terminated by a 3-prong grounding plug. It needs to be plugged into a wall outlet that is properly installed and grounded.
3. Cover the steamer with the (c) steamer cover. The steamer is stainless steel and located inside your oven toward the back wall. The steamer cover should slide downward into place with the text “STEAMER” facing you.
4. Open your oven door and slide the (d) oven rack into the lowest rack position. Make sure the rack’s curved edges are facing down. All Tovala Meals cook with the rack in this lowest position.
5. Slide the (a) drain tray into the front of your oven underneath your oven door. The drain tray collects any excess water when your oven cooks with steam. Always have the drain tray inserted when using your oven.
6. Place your oven on a level and sturdy surface. Be sure to leave at least 3 inches between the back and sides of your oven and any surface, and 6 inches between the top of your oven and any surface.
   NOTE: If your countertop has low heat resistance, please make sure to place a hot pad/trivet/insulated mat below your oven. Your oven’s exterior gets hot during use. Please take necessary precautions with children and pets.
7. Fill the measuring cup with 8 oz of tap water. Open the lid on the water reservoir and pour directly into it. Fill the water reservoir until the “Add Water” message disappears from your oven’s display.

WARNING: Do not place or use your oven anywhere water may accidentally splash or come in contact with it. Do not place any items on top of your oven. A fire may occur if your oven is covered or touching flammable material, such as walls, cabinets, curtains, and the like, when in operation.

Connecting your Tovala Oven to WiFi

Your oven requires WiFi to scan, cook Tovala Meals, and communicate with the Tovala App. To connect your oven to WiFi:

• Download Tovala’s “Tovala” App for iPhone®, iPod touch®, and Android™. Find it by searching “Tovala” in the App Store® and Google Play®.
  • Android is a trademark of Google LLC.
• Log in to your Tovala account or create an account.
• Follow the app’s step-by-step oven setup instructions.

WiFi troubleshooting

Having trouble connecting your oven to WiFi? Check and try the following:

• Make sure the WiFi network you’re trying to connect to is working properly.
  Connect your phone to the WiFi network you’re trying to connect your oven to, then open up a webpage in your phone’s web browser. If the webpage does not successfully load, there may be an issue with the WiFi network itself.
• Make sure you select your WiFi network and type in your WiFi network’s password correctly. Typos happen to the best of us!
• Make sure the WiFi network you’re trying to connect your oven to is 2.4 GHz, NOT 5 GHz. Your oven cannot connect to 5 GHz networks and will not be available to connect to them in the app.
• Don’t see your WiFi network, but pretty sure it’s 2.4 GHz? Some networks are hidden and won’t automatically display in the app. In this case, carefully type in your WiFi network name and password to connect.

Complete these final cleaning, safety, and setup steps.

• Make sure the drain tray is properly installed. This means placing it securely into the empty slot in the bottom of your oven. Always have the drain tray inserted when using your oven.
• Run your oven once, before cooking ANYTHING with it. This is necessary to clean it before usage and ensure the best cooking possible.
  • Press Bake, set the Temperature to 450°F and Time for 20 minutes, then press Start. (Have questions about how to do this? See page 12 of the user manual.)
  • You may detect smoke or smell burning during this first cleaning. This is normal and not a sign of a faulty oven.

What can I do with the Tovala App?

Set custom cook cycles with Automated Multi-Mode Cooking

• Your oven can steam, bake, and broil separately and in cook cycles that switch between multiple of these cooking modes automatically.
• We utilise Automated Multi-Mode Cooking in our Toast and Reheat modes, when cooking Tovala Meals, and in Chef’s Recipes (recipes found in the Tovala App you make from scratch). For more on Automated Multi-Mode Cooking, see page 17. Cook from a library of Chef’s Recipes
• When you want to cook from scratch, make a Chef’s Recipe. Use the app to follow our chef’s instructions and then cook these recipes perfectly without the guesswork. Order Tovala Meals
• When you don’t have time to cook, get Tovala Meals delivered to your door. We do the prep work so they cook with the scan of a barcode!

Cooking with your Tovala Oven

Oven Controls

You can set your oven from its control panel (pictured here). The control panel has 4 sections.

1. Select the Mode
2. Set a Temp
3. Set a Time (if not preheating)
4. Press Start

You can also set your oven from the Tovala App.

• Use Steam, Bake, and Broil modes separately.
• Or use them together for Automated Multi- Mode Cooking. See page 17.

Mode

SCAN

• Pressing this button activates your oven’s scanner. Your oven uses this to scan barcodes found on Tovala Meals, recipe cards, and more. Each unique barcode communicates a unique cook cycle to your oven, so it understands how to automatically switch between cooking modes (a sequence of steaming, baking, and/ or broiling).
• How do I scan a barcode?
  • Press this button to activate your oven’s scanner. A red light will appear and indicate where to line up the barcode.
  • Hold the barcode you’re trying to scan steady, approximately 3 to 4 inches below the scanner.
  • When your oven successfully scans, it will beep and display a cook time.

BAKE

• Pressing this button selects your oven’s Bake mode. This cooking mode uses convection baking, meaning the convection fan and top and bottom heat coils evenly circulate heat for baking.
• Keep in mind that convection baking tends to cook food faster than non-convection baking.
• How do I preheat my oven?
  • Set your desired Bake mode Temperature and press Start. The message “Preheat Estimate” will appear in the Time display and begin an estimated countdown to when the Temperature you’ve set will be reached. Your oven will send a notification and beep accordingly when the desired Temperature has been reached.
  • Once your oven reaches the desired Temperature, set the time and press Start.
  • Your oven will hold the preheated Temperature for 10 minutes after the “preheat” is completed and then automatically shut off if you never set a Time or press Start.
• How do I use my oven without preheating?
  • Set a Time after setting a Temperature, then press Start.

BROIL

• Pressing this button selects your oven’s Broil mode, which can be set to “Hi” broil or “Lo” broil. This cooking mode uses radiant heat from your oven’s broiler to create browning on top of your food.
• Keep in mind that this Broil mode is powerful. When using the broiler, do not leave your oven unattended.
• Do not use Broil mode with the oven rack in the highest rack position. Food should never touch the top heat coil, as it could burn easily.
• Your oven does NOT need to preheat when using Broil mode. Simply set to “Hi” or “Lo”, set the time, and press Start.

REHEAT

• Pressing this button selects your oven’s Reheat mode, a cook cycle of steaming, baking, and broiling calibrated to reheat food and return it to its original, freshly cooked glory.
• How long should I reheat my food?
  • See page 19 for reheating guidelines.

STEAM

• Pressing this button selects your oven’s Steam mode. This cooking mode combines steam with convection baking for dynamic wet heat that preserves the moisture in food or adds moisture back into already-cooked food.
• Your oven heats up the steamer (located inside your oven toward the back wall), then releases water from the water reservoir into the steamer to create steam.
• Make sure the water reservoir is filled with water before cooking with Steam mode. If there is not enough water in your oven to produce steam, it will let you know by displaying “Add Water” on the Temp display.
• How do I add water to my oven?
  • Fill the measuring cup with 8 oz of tap water. Open the lid on the water reservoir and pour directly into it. Fill the water reservoir until the “Add Water” message disappears from your oven’s display.

Temp

• After selecting Steam or Bake mode, Set the Temperature you’d like by adjusting up or down with the “+.” and “-” buttons.
• Broil mode can only be set to “Hi.” or “Lo” —rather than a specific temperature.
• Because Reheat mode is a cook cycle consisting of Steam, Bake, and Broil, you do not need to set a Temperature. You only need to set a Time.
• Select the Toast Level you’d like here. Level 1 is the lightest toast, while Level 5 is the darkest toast.
• This screen also displays messages, including:
  • This displays when your oven needs its water reservoir filled.
  • This displays when your oven is not connected to WiFi.
  • This displays when your oven is unable to perform a function. If you see this message, please email Tovala Customer Support at [email protected] or live chat with Customer Support at tovala.com.

Time

• Finally, set the Time you’d like by adjusting up or down with the “+” and “-” buttons. The display will prompt you to “Set Time”.
• Pressing and holding the “+” and “-” buttons will cause the Temperature to jump up or down in higher increments.
• For safety reasons, Broil mode cannot be set for longer than 15 minutes.
• Preheat Estimate message on display
  • When you select a Temperature for Steam or Bake mode, a Preheat Estimate will display. Learn more about preheating on page 12.
• This screen also displays messages, including:
  • This displays when your oven door is not completely shut when trying to perform a cooking function.

Oven Rack Position

When setting your oven to cook, make sure your oven rack is placed in the LOWEST rack position with the curved edges facing down (see illustration). The crumb tray should also be inserted into the bottom of your oven’s interior, and the drain tray should be in place.

• If using other rack positions, please do so with caution. Make sure no food is touching the heating elements, as the food could burn easily.
• If you cook anything on the highest rack level, please be cautious and observant while cooking, as your food is very close to the top heat coil.
• Tovala Meals should always be cooked with the oven rack in the lowest rack position.

Start and Cancel/Off

START BUTTON

• Pressing this button starts cooking for all cooking modes.

CANCEL/OFF BUTTON

• Pressing this button cancels any selection or current cooking action your oven is performing and turns off your oven.
• If you hear your oven’s fan running after canceling cooking/turning off your oven, do not be alarmed. The fan will continue to run after cooking until your oven has sufficiently cooled.

Set custom cook cycles with Automated Multi-Mode Cooking

What is Automated Multi-Mode Cooking?

It’s a sequence of any 3 Tovala cooking modes: Steam, Bake, and Broil. You can set your oven to use some or all of these modes in any order, for any time, and at any temperature (or Hi/Lo, in the case of Broil). Each mode can also be repeated as many times as you like within each cook cycle. Your oven will then automatically switch between the cooking modes you’ve selected in a cook cycle. We utilize Automated Multi-Mode Cooking in our Toast and Reheat modes, when cooking Tovala Meals, and in Chef’s Recipes (recipes found in the Tovala App that you make from scratch).

Why should I use Automated Multi-Mode Cooking?

With your oven, you can achieve the exceptional results that normally come from using multiple kitchen appliances. For example, a 3-step cook cycle of steaming, baking, and broiling will ensure a chicken breast is juicy and tender on the inside with a golden-brown exterior.

How do I set my oven to use Automated Multi-Mode Cooking?

To set your oven to use Automated Multi-Mode Cooking, create a cook cycle with the Tovala App’s oven controls.

FCC Warnings

WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

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Tovala Smart Oven-FAQs