Tp-Link Tapo C320WS Outdoor Security Wi-Fi Camera User Guide

Tp-Link Tapo C320WS Outdoor Security Wi-Fi Camera

About This Guide

This guide provides a brief introduction to the Outdoor Security Wi-Fi Camera and the Tapo app, as well as regulatory information. Please note that features available in Tapo may vary by model and software version. Tapo availability may also vary by region. All images, steps, and descriptions in this guide are only examples and may not reflect your actual Tapo Camera experience.

Conventions

In this guide, the following convention is used:

More Info

• Specifications can be found on the product page at https://www.tapo.com.
• Our Technical Support and troubleshooting information can be found at https://www.tapo.com/support/.
• The camera setup video and waterproof cable attachments video can be found at https://www.tp-link.com/support/setup-video/.

Appearance

System LED Description

Set Up Your Camera

Follow the steps below to get started with your new camera, or you can follow the setup video at https://www.tp-link.com/support/setup-video/.

Step 1. Download Tapo App

Get the Tapo app from the App Store or Google Play, or by scanning the QR code below.

Step 2. Log In

Open the app, and log in with your TP-Link ID. If you don’t have an account, create one first.

Step 3. Add Your Camera

Tap the + button in the app and select your model.

Step 4. Configure Camera

Follow app instructions to set up your camera via wired or wireless connection (for setup only), and add it to your home network. After setup, you can use your camera via wired connection or wirelessly.

Note: For Wireless setup, if your camera is connected to your router via an Ethernet cable, please unplug the cable first.

Set Up Using Amazon Frustration-Free Setup

What is Amazon Frustration-Free Setup?

Amazon Frustration-Free Setup can help connect and set up Tapo smart devices in fewer steps, without having to remember and re-enter your Wi-Fi password on each device.

To use this feature, confirm the following:

• The new Tapo device supports Amazon FFS.
• You have an Amazon FFS enabled Alexa device or router.
• You have saved your Wi-Fi information to Amazon by using Alexa echo.
• Your Tapo device and router are on the same network as your Alexa echo.

LED Indications during Amazon Frustration-Free Setup

If the LED does not turn solid green after a long time, you can try to add the Tapo device manually. (Press the Reset button on your Tapo device once. Then open the Tapo app, tap the + button on the page, select your device model, and follow the app instructions. )

How to use Amazon Frustration-Free Setup with Tapo devices

1.  Open the Amazon Alexa app. Then tap More and select Skills & Games.
2. Enter Tapo in the search bar and choose Tapo.
3. Tap the ENABLE TO USE button.
4. Log in with your TP-Link ID that has bound to your Tapo device, and tap Authorize. After authorized successfully, the message Tapo has been successfully linked will come up.
5. Plug in your Tapo device and the setup will complete automatically in two minutes.For setting up more Tapo devices, just plug in and enjoy!
   Done!
   If this device displays on the Home page in the Tapo app, it indicates this device has been successfully associated with your Amazon account and  joined your Wi-Fi network automatically. If this device does not display on the Home page in the Tapo app, try setting it up manually. (Tap the + button on the page, select your device model, and then follow the app instructions.)

Install a microSD Card

Follow the steps below to install the microSD card for local recording, or follow the installation video at https://www.tp-link.com/support/setup-video/.

You can go to Camera Settings > microSD Card in the Tapo app to check the card status or format your card.

1. Loosen the screws on the back panel and remove the cover.
2. Identify the direction of the microSD card and carefully insert the card into the slot. Push in the card until you hear a clicking sound.

Mount Your Camera

When you finish adding your camera in the Tapo app, you can place your camera on a flat surface, or mount it on a wall or ceiling with the provided mounting template and screws.

Follow the steps below to mount your new camera, or follow the setup video at https://www.tp link.com/support/setup-video/.

Step 1. Drill Holes

Stick the mounting template to the desired mounting place. Drill 3 screw holes according to the template.

Step 2. Mount Camera

Insert three anchors into the holes and use the screws to affix the camera over the anchors.

Install Waterproof Items

When the camera is installed outdoors, please install waterproof items to waterproof your camera. Make sure each part is securely attached and the water-proofing rings are flush to keep out water.

Follow the steps below to install waterproof items, or follow the installation video at https://www.tp-link.com/support/setup-video/.

Install Waterproof Cable Attachments

Install the waterproof cable attachments for the network interface when the camera is installed outdoors.

1. Route the network cable through the following components in order: fix nut, waterproof ring, and then the waterproof jacket.
2. Insert the waterproof ring into the waterproof jacket.
3. Fix the O-ring to the network interface of the camera and connect the network cables.
4. Attach the network interface with the waterproof jacket, then twist to lock. Rotate the fix nut to secure it to the waterproof jacket. Done! The network interface is now waterproof.

Install Waterproof Seal for Power Connectors

Install the waterproof seal for the power connectors when the camera is installed outdoors.

Main Camera Controls

After you successfully set up the camera, you will see your camera listed on the home page. You can view and manage your camera from anywhere at any time with the Tapo app.

Home Page

This page lists all your cameras you’ve added and you can view them directly and manage them easily. Tap the camera or go to Camera Preview > Manage to enter the Live View page.

Live View

• Talk or Voice Call: Communicate with loved ones
• Privacy Mode: Enable to temporarily shut down the surveillance for privacy
• Alarm On/Off: Turn on to get noticed when motion detected
• Playback & Memory: Check all recordings and saved moments

Camera Settings

On Live View page, tap Setting Button to enter the Camera Settings page. You can change your camera name, set Night Mode settings, customize detection settings and recording schedules, turn on/off notifications, set activity zones, remove camera, etc.

Me

On this page, you can edit your account, quickly check the memorable moments you saved, or find the FAQs of using smart camera and basic info related to the Tapo app.

Camera Detection & Alerts

Receive notifications and check feeds when the camera detects a motion, or when someone crosses a boundary, enters an area you’ve set, or obstructs the camera. Insert a microSD card to record the clips when activity detected. Otherwise, you can only receive the notifications.
Note: Initialize the SD card on the Tapo app before using it.

Step 1: Turn On Detection

Go to Camera Settings page and tap Detection & Alerts to turn on the detection and customize its alert settings.

Motion Detection

When your camera detects motion, it will send you notifications or even sound an alarm. You can personalize your own experience by setting motion zones to only capture what happens in the area that you set and adjusting motion sensitivity.

Line-Crossing Detection

Add one or more lines that should not be crossed, then if the set line is crossed, the camera will send you notifications or even sound an alarm. You can also set the crossing direction and detection schedule. It is ideal for fence detection, property monitoring, and parking areas.

Area Intrusion Detection

Add one or more activity zones, then when the camera detects someone enters the set zones, the camera will send you notifications or even sound an alarm. You can set the detection schedule as needed.

Camera Tampering Detection

When the camera view is blocked, it will send you notifications or even sound an alarm. You can adjust the detection sensitivity. Increased sensitivity results in more recordings and notifications.

Step 2: Turn On Activity Notifications

Turn on Activity Notifications to get instant alerts when your camera detects activities. You can customize the time when the camera sends you notifications.

Step 3: Customize Alarm Settings

Customize Camera Alarm settings to trigger a light/sound alarm to frighten away unwanted visitors when your camera detects activities. You can also set the Alarm Schedule as needed.

Step 4: Set Recording Schedule

After editing the detection settings for the camera, you can set the Recording Schedule for Detection Recording.

Step 5: Check Recordings

On the Live View page, tap Play back and memory to find all recordings. Tap the colored sections or the video clips below to check the  activity detected.
Note: The microSD card is needed for recordings. Initialize the SD card on the app before using it.

24-hour Recordings

The microSD card is needed for 24-hour recording and it’s suggested to initialize the SD card on the app before using it.

1. On the Live View page, tap Setting to enter the Camera Settings page.
2. Toggle on to enable the microSD Recording function and set the Recording Schedule for Continuous Recording (24-hour Recording) as needed.
3. On the Live View page, tap playback and memory to find all recordings. Tap the colored sections or the video clips below to check the activity detected.

Manual Recording

When watching live or playback, you can take screenshots and record video clips anytime you want. Photos and videos you take will appear in the Memory page, and you can download them to your phone or share with your family.

1. On the Live View or Playback page, tap camera to take photos and tap video recorder to record video clips.
2. Go to LIVE View page, tap and enter Memory page, or go to Me > Camera Memory to view, download, and share photos and videos you take.

Night Vision Mode

Unlike standard cameras’ black and white night view, Tapo C320WS is equipped with a high-resolution sensor and spotlight, helping enhance your security view with vivid colors even at night. You can choose a preferred night mode and adjust the white light brightness as needed.

1. Select Night Mode
   Go to Camera Settings > Night Mode Settings, and select your preferred night mode.
2. Adjust White Light Brightness Go to Camera Settings > White Light Brightness to adjust the brightness. The higher the value, the brighter the white light.

Privacy Mode

On the Live View page, tap privacy mode button  to enable the Privacy Mode. When enabled, streaming and recording functions will be temporarily disabled to protect your privacy. You can tap Disable Privacy Mode to exit Privacy Mode and the camera will be back to work.

How to Reset Your Camera

Follow the steps below to reset your camera via the Reset button, or follow the installation video at https://www.tp-link.com/support/setup-video/. You can also go to Camera Settings in the Tapo app and tap Remove Device at the bottom to factory reset your camera.

1. Loosen the screws on the back panel and remove the cover.
2. Press and hold the Reset button for 5 seconds until the LED blinks red to reset Wi-Fi information only; Press and hold the Reset button for at least 10 seconds until the LED blinks red quickly to reset your camera to factory default settings.

Authentication

FCC compliance information statement

Product Name: Outdoor Security Wi-Fi Camera
Model Number: Tapo C320WS

Component Name Model
AC ADAPTER T090060-2B1
Responsible Party:
TP-Link USA Corporation
Address: 10 Mauchly, Irvine, CA 926181
Website: http://www.tp-link.com/us/
Tel: +1 626 333 0234
Fax: +1 909 527 6804
E-mail: sales.usa@tp-link.com

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.

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Tp-Link Tapo C320WS Outdoor Security Wi-Fi Camera-FAQs