WINBOT W2S OMNI Window Cleaning Robot User Manual

WINBOT W2S OMNI Window Cleaning Robot

Important Safety Instructions

When using an electrical appliance, basic precautions should always be followed, including the following:

READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE. SAVE THESE INSTRUCTIONS

1. This appliance can be used by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. The appliance is not to be used if it has been dropped, if there are visible signs of damage or if it is leaking. Keep the appliance out of reach of children when it is energized.
2. Do not use and charge the Appliance in extremely hot or cold environments (below 0˚C/32˚F or above 40˚C/104˚F, above 85% humidity), or it may affect battery life span.
3. The Appliance can be used to clean exterior windows if it is properly tethered to a safe position with the Carabiner, winds are calm, and it is not raining or snowing.
4. Before use, please use the Carabiner to lock the safety tether to a strong indoor railing, and make sure WINBOT is securely attached to it.
5. Do not leave the Appliance unattended when using it. To prevent bodily injury or property damage caused by accidental falling of the Appliance, please make sure there are no people, animals, or valuable, fragile objects under the working area of WINBOT.
6. Do not use the Appliance in whole gale storms and force-10 winds, or in areas where the altitude exceeds 2000 meters (6562 feet).
7. Do not leave the Appliance unattended when it is plugged in.
8. For household use ONLY (including exterior window). Do not use the Appliance in commercial or industrial environments.
9. Do not use on broken or uneven glass, such as glass with static cling stickers, advertising posters, or raised patterns, so as to prevent glass breaking or appliances falling. Do not use on surfaces with gaps, such as a piece of glass with gaps or holes, or two pieces of adjacent, frameless glass with a gap between them, so as to prevent the Appliance from falling due to poor attachment.
10. Only use accessories recommended or supplied by the manufacturer.
11. Please ensure that the voltage of your power supply matches the voltage indicated on the label.
12. Do not use the Appliance on a framed glass with a frame smaller than 5 mm (0.2 in).
13. Do not use on glass less than 3 mm (0.12 in) thick or mirrors less than 4 mm (0.16 in) thick.
14. Do not use on glass or mirrors with a handle height of 70~105 mm (2.76~ 4.13 in).
15. Do not use the Appliance on greasy windows.
16. When used in a high-humidity environment, the cleaning performance will be affected.
17. Store the Appliance away from heat and flammable materials.
18. In rainy weather, do not use the Appliance on the exterior window to avoid the risk of the appliance’s damage or falling.
19. Do not use the Appliance if it does not firmly attach to the glass or has visible signs of damage.
20. To reduce the risk of electrical shock, do not put the Appliance in water or other liquids. Do not place or store the appliance where it can fall or be pulled into a tub or sink.
21. Do not touch the power plug with wet hands.
22.  When charging the Appliance, do not place it on other electrical appliances and keep it away from fire and liquid.
23. Take care not to damage the power cord. Do not pull on or carry the Appliance by the power cord, use the power cord as a handle, close a window on the power cord, or put heavy weights on the power cord. Keep the power cord away from hot surfaces.
24. Do not use with a damaged power cord or receptacle. Do not use the Appliance if it is not working properly, has been dropped, damaged, or come in contact with water. The manufacturer or its service agent must repair it to avoid a hazard.
25. If the supply cord is damaged, it must be replaced by the manufacturer or its service agent to avoid a hazard.
26. The plug must be removed from the receptacle before cleaning or maintaining the Appliance.
27. The manufacturer or its service agent must replace the Safety Battery to avoid a hazard.
28. The Safety Battery must be removed and discarded according to local laws and regulations before disposal of the Appliance.
29. The Appliance must be disconnected from the receptacle before removing the battery for disposal of the Appliance.
30. Please dispose of used batteries according to local laws and regulations.
31. Do not incinerate the Appliance even if it is severely damaged. The battery can explode in a fire.
32. The Appliance must be used in accordance with the directions in this Instruction Manual. The company cannot be held liable or responsible for any damages or injuries caused by improper use.
33. The robot contains batteries that are only replaceable by skilled persons.
34. The plug and the station must be used indoors.
35. If the insulated glass, which WINBOT is working on, is leaking, remove WINBOT immediately after cleaning is completed.
36. Before cleaning, please observe the area to attach WINBOT for any small particles. If there are any, please remove them or switch to a particle-free area to avoid scratching the glass.
37. Clean the Wiping pad in time and make sure that any small particles on it are completely removed to avoid scratching the glass.
38. To reduce the risk of injury, close supervision is necessary when an appliance is used near children.
39. Do not contact moving parts. To satisfy RF exposure requirements, a separation distance of 20 cm or more should be maintained between this device and persons during device operation.

To ensure compliance, operations closer than this distance are not recommended. The antenna used for this transmitter must not be co-located in conjunction with any other antenna or transmitter.

For EU Countries
For EU Declaration of Conformity information, visit https://www.ecovacs.com/global/compliance

Correct Disposal of this Product
This marking indicates that this product should not be disposed of with other household waste throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To recycle your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can safely recycle this product.

Product Overview

Package Contents

Note: Figures in this manual are for reference only and may differ from the appliance. Product design and specifications are subject to changes without notice.

Information Guide

1. The network configuration QR code is inside the station and on WINBOT’s bottom.
2. For common issues regarding usage and applicability, refer to the “Help Center” inside the station’s cover.
3. For troubleshooting, log in to the ECOVACS HOME App.

Product Diagram

Front View

Bottom View

Quick Start

Notes Before Cleaning

1. Do not use WINBOT on windows with condensation or oil stains or in extremely cold or hot environments.
   WINBOT may have difficulty moving in the following conditions.WINBOT delivers optimal performance on dry surfaces and in temperatures above 0℃ .
2. Do not use WINBOT on windows that are too small or have irregular shapes.
   WINBOT cannot move around in the following conditions.WINBOT delivers optimal performance on square and large windows.
3. Do not use WINBOT on uneven windows.
   WINBOT may experience insufficient air pressure in the following conditions.WINBOT performs better on a smooth and flat surface to ensure stable suction and smooth movement.
4. Do not use WINBOT on super large windows.
   Limited by the length of the Compound Cable, WINBOT may face challenges navigating across the entire window when it exceeds dimensions of 8m * 2.5m.* Only available in zone cleaning mode.
5. Do not use WINBOT near narrow gaps close to its height.
   WINBOT may get stuck when nearby narrow spaces, openings, or gaps between window handles/door handles/ curtain boxes/ cabinets and surfaces such as walls/windows, are close to its height.Try placing WINBOT between the gap to confirm safe passage; if it’s stuck, refrain from using the robot there to prevent damage to either itself or surrounding furniture.
   Before use, ensure the station’s carabiner is securely attached to a stable, immovable object such as a table leg, chair leg, bed leg, sofa leg, curtain rod, or staircase handrail. Lock the carabiner to prevent any accidents. The safety rope and its carabiner are pre-installed at the factory. Do not disassemble it at will.To clean glass panel doors, open the door before attaching WINBOT to avoid WINBOT falling due to narrow door gaps.

Preparation Before Use

1. Overview of Station and Light Effects
   Button FunctionsNote: Please remove all protective materials, including but not limited to the EPE protective strips wrapping WINBOT and the protective films on WINBOT’s sides.

   How to Open Flip Cover

   Status Indicator Light

2. Power On
   Press and hold the power button for more than 2 seconds to turn on both the station and WINBOT. The station supports 2 working modes:
   1. When not connected to a power outlet, the station uses its built-in battery to power WINBOT.
   2. When connected to a power outlet, WINBOT can operate normally while the station’s built-in battery charges slowly. For charging instructions, please refer to [2.4 Storage and Charging After Use].* When WINBOT is powered on, but the fan is not running, it will automatically enter sleep mode and shut down if there is no operation on the station or WINBOT buttons for ≥ 20 minutes. To restart, press and hold the station power button again.(WINBOT neither enters sleep mode nor shuts down automatically while charging)
   3. Add Cleaning Solution
      Add the ECOVACS WINBOT cleaning solution to the water tank. The maximum capacity of the water tank is about 80 ml.
      • It is recommended that the ECOVACS WINBOT cleaning solution be used for optimal cleaning results.
        * If the ECOVACS WINBOT cleaning solution runs out, tap water can be used temporarily. However, the ECOVACS WINBOT cleaning solution provides better cleaning results.
      • To avoid damage to the product, do not use any cleaning solutions other than the ECOVACS WINBOT cleaning solution. Do not use purified water or filtered water.
   4. Install Wiping Pad
      1. Wet the wiping pad
         Before using, wet the wiping pad.
      2. Wring out the wiping pad
         Wring out the wiping pad to remove excess water. For optimal cleaning performance, ensure it is wrung out as much as possible.
      3. Stick the wiping pad
         Stick the wiping pad onto the velcro on the bottom of WINBOT, ensuring the narrow and wide sides are aligned correctly. Then press firmly to secure the pad in place.

Getting Started

1. Place the Station
   Place the station next to the window that needs to be cleaned.
   Notes:
   1. Position the station as close to the window as possible to prevent the compound cable from becoming a tripping hazard for people or pets.
   2. When cleaning large full-length windows, place the station on the floor near the window opening to prevent power cable strain.*WINBOT’s power cable is 5.5 m long, and the maximum applicable single-window size is 8 m wide by 2.5 m high.
   3. Always place the station on flat, seamless ground.* Do not place the station on elevated surfaces such as tables or countertops.
   4. Do not place the station on uneven surfaces, such as carpets or tiled/wooden floors with gaps.* The suction cup at the bottom of the station is designed for smooth, seamless ground such as polished floors, tiles, and marble without gaps.
2. Start Cleaning
   Ensure the station’s power is turned on.
   1. Before cleaning, ensure a clean area larger than WINBOT’s size, then attach it to the glass.
   2. Press and hold WINBOT’s START button for 2 seconds to activate the fan.
   3. After hearing the fan start, place WINBOT’s bottom (the side with the wiping pad) against the glass. WINBOT will adhere to the window automatically and start cleaning.
      Notes:
      * Do not stick the WINBOT too close to the edge when cleaning the frameless glass. It is recommended to be more than 10cm away from the edge.
      * WINBOT can only be used on flat, seamless surfaces.
      * After powering on, keep the fan away from hair and small objects to prevent blockages.
      * Do not stand below or near the WINBOT while it is cleaning.
3. Switch Cleaning Modes
   While WINBOT is operating, cleaning modes can be switched by pressing the station’s mode switch button. WINBOT will automatically begin cleaning in the newly selected mode.
   Notes:
   * The station’s mode switch button can cycle through Deep Cleaning, Thorough Cleaning, Fast Cleaning, Edge Cleaning in sequence. To access more cleaning modes, refer to the ECOVACS HOME App.
   Select a Cleaning Mode
   Use the station’s button to choose the appropriate cleaning mode. If no selection is made, WINBOT will default to the last used mode.
   Recommended Cleaning Modes:
   Interior windows: In general, interior windows are not heavily soiled
   1. Fast Cleaning is recommended.
      Exterior windows: In general, exterior windows are heavily soiled
   2. Deep Cleaning is recommended.
      For more details on cleaning modes, please refer to the App.
      Edge Cleaning is not saved. The default cleaning mode when WINBOT is first used is Deep Cleaning.
4. Pause and Move Station
   • Pause
     To pause WINBOT’s current operation, press the station’s power button. Press the button again to resume the cleaning task.
   • Move the Station
     If you need to move the station during cleaning, firmly grip the station’s handle and lift it. The suction cup will automatically unlock. Once the handle is released and falls back into place, the suction cup will automatically reattach and lock.
     Note:
     Before use, ensure there are no walls, furniture, or other obstructions within a 10 cm radius around the station’s placement area. This allows the handle to naturally fall to its lowest point. If an obstruction prevents the handle from fully lowering, the suction cup’s holding power may be reduced.
5. Maintenance During Cleaning
   
   1. Ensure WINBOT’s fan is not activated.
   2. Place WINBOT on the wiping pad, ensuring both scrubbers fully contact the pad.
   3. Press the bumpers simultaneously on both sides near the scrubbers. Release them when you hear the voice prompt “I’m starting to clean the scrubber.”
   4. The voice prompt “The scrubber has been cleaned successfully ” indicates that the cleaning process is finished.
      * Clean the wiping pad in time and make sure that any small particles on it are completely removed to avoid scratching the glass.

Storage and Charging After Use

Steps:

1. Store WINBOT
   Place WINBOT into the station’s storage box with the front facing outward and the compound cable outlet facing up. Lower it into the station from top to bottom, ensuring it hangs securely on the storage box’s hook.
   * Before storing WINBOT, remove the wet wiping pad. Allow it to dry completely before storage to prevent odors.
2. Retract the Cable
   Once WINBOT is placed in the storage box, press the cable retract button. The station will begin retracting the cable.
   * Near the end of retraction, the process will slow down. This is normal and not a cause for concern.
   * The power cable may coil during retraction. This is normal. If needed, manually straighten the cable before pressing the cable retract button again to complete the retraction.
3. Power Off
   Press and hold WINBOT’s START button for 2 seconds to turn off WINBOT.
4. Unlock Safety Rope
5. Charge
   Place the station near a power outlet and connect it to power. At room temperature, charging takes approximately 3 hours.
6. Store the Station
   Store the station in a dry environment to prevent moisture damage to the battery and mainboard.
   Note:
   1. Low temperatures (e.g., 5°C) may slow down charging and extend charging time.
   2. WINBOT is designed for use in temperatures between 0-40°C. Do not charge it outside this range.
   3. To maintain charging time and efficiency, charge within a temperature range of 4~40°C.
   4. WINBOT’s fan cannot operate while charging. Use WINBOT only after charging is complete.
   5. The station cannot charge while WINBOT is in operation. Wait until cleaning is complete and WINBOT is removed before charging.
   6. If WINBOT is not used for an extended period, fully charge it before powering it off for storage. To prevent battery damage that could render it unusable, recharge WINBOT every six months.
   7. If WINBOT is running while the station is charging, the charging speed will be significantly slower than when on standby. At room temperature (10–40°C), the estimated charging time is ＞ 6 hours.

Driving Wheel Tracks

• Before cleaning, ensure the fan is not running. Use the ECOVACS HOME App to remotely control WINBOT and check the driving wheel tracks. Pause the driving wheel tracks’ operation if dirt is found. Then wipe the tracks clean with a clean cloth.
• After cleaning the driving wheel tracks, install the wiping pad and resume cleaning tasks.

Bottom Component

• Fan: Wipe clean with a dry cloth to prevent damage to WINBOT’s suction force.
• Spherical Sensors: Wipe clean with a dry cloth to maintain its sensitivity.
• Side Rollers: Wipe clean with a dry cloth to maintain its sensitivity.* After WINBOT issues a low battery warning, ensure WINBOT is fully charged before using or storing it to avoid reducing battery service life.
  * If WINBOT will not be used for an extended period, fully charge it, turn it off, and store it properly. To prevent battery damage and charging failure due to overdischarge, recharge it at least once every six months.

Troubleshooting

Connect WINBOT with APP

When connecting the robot via Bluetooth in the ECOVACS HOME App, please ensure the following conditions are met for both the robot and your phone:

1. Bluetooth on your phone is turned on.
2. The station is powered on, and the indicator light is on.
3. Pair WINBOT via Bluetooth in the ECOVACS HOME App; avoid pairing through your phone’s Bluetooth settings.
4. Bluetooth and Wi-Fi may interfere with each other during pairing. For optimal connection, keep WINBOT close to the phone and away from the Wi-Fi router.
5. If WINBOT fails to connect to the App, try disconnecting other connected Bluetooth devices, ensuring WINBOT is not paired with another phone, and then try again.
6. When using a remote control, Bluetooth may disconnect if the phone is too far away or if there are walls in between. If disconnected, try reconnecting at a closer distance.
7. When using WINBOT, allow the ECOVACS HOME App to access location, Bluetooth, and phone storage permissions. Please contact customer service if the above methods fail to help connect.

Technical Specifications

The max.EIRP of the window cleaning robot is 1.721dBm.

Note: Technical and design specifications may be changed for continuous product improvement.

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WINBOT W2S OMNI Window Cleaning Robot-FAQs