XREAL Air 2 AR Glasses Quick Start Guide

XREAL Air 2 AR Glasses

Precautions

1. If you experience symptoms such as dizziness or nausea, please stop using the device.
2. Do not pour or spray liquids on the product, or expose it to dripping or splashing.
3. Keep the product away from a heat source or open flame.
4. Avoid excessive bending of the legs to prevent damage to the product.
5. Air 2 is not a toy for children.

Scan the QR code to access product tutorials and learn more about product usage

Safety Instructions and Important Information

Congratulations on purchasing your new XREAL AR glasses. This document sets out important information about using the product safely as well as information about the XREAL warranty. You must ensure that anyone you allow to use your XREAL AR glasses is aware of the health and safety warnings set out in this document. For the latest product information and updates, please go to https://www.xreal.com and visit the official page of this product.

You and your guest users agree to use this product only for purposes that are in accordance with all applicable local laws, rules, and regulations as well as all the terms, precautions, practices, policies and guidelines XREAL has notified to you. XREAL is not responsible for your use of third-party content, or any content or functions contained  in third-party content accessed by you when using XREAL AR glasses.

You must comply with all recommendations and guidance relating to such third-party software. Your obligations and rights when using and accessing third party content are solely governed by your agreements between yourself and those providers. You must also comply with any mobile phone use warnings and guides notified to you by the manufacturer of your mobile phone when using XREAL AR glasses. XREAL AR glasses aftersales and warranty information is available at: support@xreal.com

Unintended User Groups

The product is not a toy, is not a children’s product, is not designed for children, is not intended for users under the age of 16, and should not be shared by any user with children under the age of 16. This product should not be used by users with sensory impairment or users who are at an increased risk of burns.

Recommended Use Environment

To reduce the risk of personal injury, discomfort or property damage, please ensure that you and all users of your XREAL AR glasses have read the warnings below carefully before using your XREAL AR glasses. You are responsible  for creating and maintaining a safe environment during use at all times. Use only in a safe environment. Please pay special attention to safety when using the Light dimmer accessory which produces an immersive video-watching experience that completely blocks out the view of your actual surroundings.

Always check the safety of your surroundings carefully before using the product as failure to do so may cause serious injury or death. Ensure that there are no objects or furniture, uneven, slippery surfaces, people or pets in your path. Please stay clear of stairs, balconies, open doorways, windows and open flames. Please be aware that using the glasses I outdoors may bring about additional uncontrollable and unexpected risks to your safety such as vehicle or pedestrian traffic, ambient noise or changing light conditions and will also negatively impact the functionality of the glasses such as their spatial tracking capabilities.

Do not use the glasses in situations or during activities that require you to be completely aware of your physical surroundings (such as running, outdoor cycling, walking in an area with motorized vehicle traffic, or operating a vehicle). Do not use the glasses if sudden or unexpected movements are possible. Be cautious of using the glasses when travelling as a passenger on moving vehicles such as cars, buses, subways, or trains as changes in speed and sudden movements may increase your adverse reactions to using XREAL Glasses (particularly when using AR Space).

Do not use the product in a noisy environment as this may cause unsafe distractions or prompt you to use a higher volume than necessary which can cause damage to your hearing. Do not use the glasses where external and unknown factors may present additional and even life-threatening risks.

Precautions for Use

Before wearing the glasses, please carefully inspect them for any visible damage such as cracks or chips in the frame, the lenses or Nose Pads. Do not use the glasses if they are damaged or become damaged at any time. If you require prescription lenses , please purchase these from your local optician and ask them to fit them to the Lens Frame provided. If such lenses are not available in your area, please use with prescription contact lenses.

Health Precautions

Do not use the product if you are sick, fatigued, under the influence of alcohol or other drugs, or are not generally feeling well, as it may exacerbate your condition and the risks of use. Consult your doctor before using the product,  especially if you have pre-existing serious medical conditions (such as a heart ailment), conditions that affect your ability to safely perform physical activities, psychiatric conditions (such as anxiety disorders or post-traumatic stress disorder), sensory impairment or if you are pregnant or elderly.

To avoid hearing loss, please carefully observe and follow any audio safety warnings issued by your smartphone. It is recommended to not use the glasses for more than 2 hours per session. Take at least a 10 to 15 minute break every 45 minutes, even if you don’t think you need it. Please take more regular or longer breaks if needed.

WARNING Eye Strain

When using this product, ensure to adjust the brightness of the display in order to minimize the difference in brightness between the display and surrounding environment. Maximizing display brightness in a dark environment or minimizing it in a bright environment may damage your eyesight.

Precautions for Overheating

As this product has parts that come into direct contact with the user’s skin during use, please be sure to read and follow the instructions carefully. Please note that this product requires a significant amount of power to operate and as a result may become hot to the touch over time. If the product overheats and remains in contact with the user’s skin for an extended period of time, there is a risk of low-temperature burns such as red spots on the skin.

This product’s temperature safety warnings operate on the basis of standards EN563 (devices surface temperature regulation) and ISO 13732-1 (evaluating the human response to contact with the surface). Accordingly, if the surface temperature of the device exceeds 43°C / 109.4°F there is a risk of burns to the user’s skin and the product will warn the user via the glasses’ display.

For your safety, if you receive a warning message while using the product or if the product feels uncomfortably warm, remove it immediately and disconnect it from any device until it has cooled down completely. Please note that if the product temperature remains at a high level the product will shut down automatically.

To prevent overheating of the product, disconnect the USB-C cable from your phone or computer when you are not using it. Do not place the product in direct sunlight or near heat sources such as radiators or fires as this may facilitate overheating or damage the product.

Storage Instructions

Please always store the glasses in the designated glasses case and away from exposure to liquids, humidity, direct sunlight or snow and rain, as this may cause unrepairable damage to the glasses. Keep the product out of the reach of children 16 years and younger to avoid injury to the child or damage to the product. The optimal temperature for storing this product is 0°C/32°F to 35°C/95°F.

When the product is stored, please ensure that the glasses’ temples are carefully folded and do not apply excessive pressure on them. Please ensure that the prescription-Lens Frame is removed from the glasses and stored safely. Once you have selected the correct Nose Pad please avoid causing unnecessary wear and damage by removing and inserting it frequently. Do not shine an external light source such as a laser, or flashlight through either side of the lenses as this may damage the glasses

FCC

Federal Communication Commission Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by user is encouraged to try to correct the interference by one of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

Contact Us

If you have any questions about these disclaimers and safety warnings, please contact us: support@xreal.com

Warranty Card

Guarantee

1. This product is manufactured under strict quality control;
2. Product exchanges and refunds are only possible at the point of purchase;
3. Under normal use, non-artificial quality problems during the warranty period can be repaired free of charge;
4. Please keep this warranty card properly to avoid smearing and tampering.

Out of Warranty

1. The warranty expires;
2. Damage caused by human factors: such as physical damage or liquid ingress, etc.;
3. Personnel not authorized by XREAL will disassemble or repair or brush the machine privately;
4. Damage caused by fire, flood, lightning and other irresistible factors;
5. Resell your products;
6. Use of products in violation of any law or your agreement with us;
7. Failures and damages caused by other non-product design, manufacturing and quality issues;
8. For other out-of-warranty terms, please refer to the Limited Warranty terms.

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XREAL Air 2 AR Glasses-FAQs