Aqara Smart Hub M100
Aqara Smart Hub M100
Product Introduction
The Hub M100 is a new and extremely cost-effective Zigbee/Thread dual-protocol Aqara hub. It supports connecting sub-devices using the Zigbee and Thread protocols, and also functions as a Matter Controller and Thread Border Router. It can connect paired Zigbee sub-devices to third-party Matter ecosystems as a Matter Bridge. It supports 2.4GHz Wi-Fi 6, allowing easy device discovery and pairing through Aqara’s MagicPair technology. The Hub M100 is powered by USB-A, is compact in size, and is easy to install. It can be installed and used on power adapters, sockets, electrical appliances, and other items with USB-A ports.
- USB power supply port
- Rotating shaft
- Indicator
- Function button
- Long press for 10s: Reset the network and unbind the device
- Press 10 times quickly: Restore the factory settings
Device Connecting & Initialization
1. Download the Aqara App
Search for “Aqara Home” in the Apple App Store, Google Play, Xiaomi GetApps, Huawei App Gallery, or scan the following QR code to download the Aqara Home App.
2. Add Product to Aqara Home
Plug the hub into a USB-A port, and make sure your phone is connected to a 2.4 GHz Wi-Fi network. When the status indicator flashes yellow, open the Aqara Home App, the device will automatically be discovered and displayed on the App, click the discovered device, and follow the App’s instructions to connect. Or click “+” in the upper right corner of the App’s homepage, select “Hub M100” to connect, and after successfully connecting, the status indicator will be solidly blue. Please place your phone as close to the hub as possible to connect, and make sure that the phone and the hub are on the same Wi-Fi network.
3. Add Product to HomeKit：
Open the Apple Home App, click “+” in the upper right corner to enter the Add Accessories page, scan or manually input the HomeKit setup code (HomeKit QR code) on the product or the user manual, and connect the device to HomeKit. Here are some common troubleshooting steps for HomeKit addition failures:
- Error Message: “Unable to add accessory”. Repeated connection failures have caused error data in the iOS cache. Please restart the iOS device (iPhone or iPad), reset the hub, and try again.
- Error Message: “Accessory added”. Please restart the iOS device and reset the hub, then manually enter the HomeKit setup code to add the hub.
- Error Message: “Accessory not found”. Please reset the hub, wait for 3 minutes, and add it again by manually entering the HomeKit setup code.
Note: Please keep the QR code on the product or the user manual. If you’re unable to add the device, please press and hold the function button for 10 seconds to reset the network, and then add it again.
4. Connect Child Device
This product functions as a Zigbee hub and supports Thread sub-device connection. Please add sub-devices according to the sub-device’s manual and App guidance.
5. Other Functions
For more device functions, please log in to the Aqara Home App to explore.
Description of Indicator Lights
Product Specifications
- Model: HM-G02E/HM-G02D
- Size：108×30×8 mm (4.25×1.18×0.31in.)
- Wireless Protocol: Wi-Fi IEEE 802.11 b/g/n/ax 2.4GHz，Zigbee/Thread IEEE 802.15.4，Bluetooth
- Input：5V⎓0.5A
- Operating Temperature: -10℃~40℃ (14°F~104°F)
- Operating Humidity: 0~95% RH, no condensation
Notice
Communication between iPhone, iPad, Apple Watch, HomePod, HomePod mini, or Mac and the HomeKit-enabled Hub M100 is secured by HomeKit technology. Use of the “Works with Apple” badge means that an accessory has been designed to work specifically with the technology identified in the badge and has been certified by the developer to meet Apple performance standards.
Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. Apple, Apple Watch, HomeKit, HomePod, HomePod mini, Siri, iPad, iPad Air, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries.
Online Customer Service: www.aqara.com/support
Manufacturer: Lumi United Technology Co., Ltd.
Address: Room 801-804, Building 1, Chongwen Park, Nanshan iPark, No. 3370, Liuxian
Avenue, Fuguang Community, Taoyuan Residential District, Nanshan District,
Shenzhen, China.
Email: [email protected]
Made in China
For More Manuals By Aqara, Visit ManualsLibraryy.
Aqara Smart Hub M100-FAQs
Q1. Is Aqara owned by Xiaomi?
Yes. Aqara is operated by Lumi United Technology, a partner within the Xiaomi ecosystem. While it works with Xiaomi’s smart home platform, Aqara develops and markets its products independently.
Q2. How do I reset my Aqara Hub M100?
Press and hold the button on the Hub for about 10 seconds until the orange indicator starts flashing. This will restore the Hub to its factory settings.
Q3. How do I connect the Aqara M100 to Wi-Fi?
Open the Aqara Home app, tap the “+” icon, and select Hub M100. Follow the on-screen instructions to connect it to your Wi-Fi. For iOS devices, you may also need to scan or enter the HomeKit code.
Q4. How many devices can the Aqara Hub M100 support?
The M100 can connect up to 128 Zigbee devices. Using repeaters like the Aqara Smart Plug or Wall Switch helps maintain stable connections.
Q5. What is the difference between Aqara Hub M100 and E1?
The M100 works as a Matter Controller and Thread Border Router, supporting both Zigbee and Thread sub-devices. The E1 only supports Zigbee devices.
Q6. Does the Aqara Hub M100 work without internet?
Yes. It can perform local automations and control connected Zigbee devices offline. However, you’ll need internet for remote access, updates, and some cloud integrations.
Q7. How do I add Zigbee devices to the Aqara M100?
In the Aqara Home app, select your Hub and choose Add Accessory. Put the Zigbee device in pairing mode and follow the app instructions. If the device is already linked to another hub, remove it first before pairing again.
Q8. Where should I place the Aqara Hub M100?
Install the Hub in a central location, plugged into a power outlet. Keep it away from metal objects and thick walls to avoid interference with Zigbee and Wi-Fi signals.