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Asko W6324 Front loading washer Operating Instructions Manual

Asko W6324 Front loading washer logo

Asko W6324 Front loading washer

Asko W6324 Front loading washer product image

Before using your machine for the first time

Transport protection
Remove any transport protection devices before installing the machine. See the “Transport protection” chapter.
Packing material
Please sort waste materials in accordance with local guidelines.
Washer door

  • The washer door cannot be opened until the machine is connected to the electricity supply.
  • To open the door manually, see “The washer door will not open” in the “Troubleshooting” chapter.
  • The machine cannot be started when the door is open.
  • To open the washer door while a program is running, see “Close the door and press the Start/Stop button” in the “Operating instructions” chapter.

Checking water hardness
The quantity of detergent needed depends, among other things, on water hardness. See the detergent pack for details. Phone your local water company to check the water hardness in your area.

NOTE! Each machine is tested before leaving the factory. A small amount of water may remain in the drain pump, though this does not affect quality or damage the machine.

Important safety instructions

To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following:

  • Read all instructions before using the appliance.
  • Do not run appliance while you are out of the home.
  • Do not wash or dry articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, cooking oils, or other flammable or explosive substances because they give off vapors that could ignite or explode.
  • Do not allow children to play on or in the appliance. Close supervision of children is necessary when the appliance is used near children.
  • Before the appliance is removed from service or discarded, remove the door to the washing compartment.
  • Do not reach into the appliance if the drum is moving.
  • Do not install or store this appliance where it will be exposed to the weather.
  • Do not tamper with controls.
  • Do not repair or replace any part of the appliance or attempt any servicing unless specifically recommended in the user-repair instructions or in published user-repair instructions that you understand and have the skills to carry out.
  • Do not add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These substances give off vapors that could ignite or explode.
  • Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a washing machine or combination washer-dryer, turn on all water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.

Child safety

Keep an eye on children!
Be observant of children!

  • Laundry detergents are corrosive, so always keep them out of reach of children.
  • Should a child swallow detergent, give plenty to drink immediately, i.e., one or two glasses of milk or water. Do not try to induce vomiting. Seek medical advice immediately: The National Poison center phone number is 1-800-222-1222.
  • Always close the door and start the appliance as soon as you put in the detergent.
  • Always turn the power off to the machine when it is not in use.
  • Always keep small children away from the machine when it is open. There may be some detergent residue left inside the machine.
  • If laundry detergent gets in someone’s eyes, rinse them with plenty of water for at least 15 minutes.

Parts of the washing machine

Asko W6324 Front loading washer 1

  1. Main power switch
  2. Detergent compartment
  3. Program panel
  4. Serial number plate (on inside of washer door)
  5. Drain pump cover
  6. Drain pump (behind cover)
  7. Washer door

Detergent compartment

Asko W6324 Front loading washer 2

  1. Pre Wash
  2. Main Wash
  3. Fabric softener

The detergent drawer automatically dispenses the detergent and fabric softener at the appropriate times. Simply pour the measured amounts of detergent and softener into the proper compartments (as illustrated) and close the drawer.

NOTE! To avoid oversudsing, do not put detergent in the prewash compartment unless you are using one of the Heavy wash programs which has a prewash cycle.

Advice and tips before washing

Here are some tips that may help you before washing.
Sorting your laundry

Sort items according to:

  • how soiled they are
  • color
  • material

Clothing

  1. Close zippers and Velcro straps so they won’t damage fabrics.
  2. New colored items may contain excess dye and should therefore be washed separately the first few times.
  3. Turn delicate items inside out. This reduces the risk of burling and fading.
  4. Empty pockets and wash them inside out if possible.

Asko W6324 Front loading washer 3

Laundry labels

Look at the item’s laundry label. The table below shows suitable wash programs for different materials and wash loads. Using modern washing machines and detergents, such as compact detergents, you can usually wash at lower temperatures. It is a good idea to use trial and error to find out what produces the best results.

Laundry label symbols

Examples of washing instructions and recommended programs. Always follow the washing instructions for each garment.

Asko W6324 Front loading washer 4

Colored cotton
Colored cotton items labeled 140 °F (60 °C) should be washed at 140 °F (60 °C) the first time in order to remove any excess dye. If you do not do so, there is a risk that the color will run. Use detergent without bleach in order to preserve the color of the fabric.

Unbleached linen
Unbleached linen fabrics should be washed at 140 °F (60 °C), using detergent containing no bleach or optical whiteners. Heavily-soiled linen can occasionally be washed at higher temperatures, but not too often as the heat can destroy the linen’s sheen and strength.

Wool
These fabrics are labeled either machine wash or hand wash. The Wool/Hand Wash program is at least as gentle as washing by hand. Wool is especially sensitive to processes such as washing. If you do not wish to spin dry, you can squeeze out the water using terrycloth towels. In this case select No spin. To find out how to choose this setting, see the “Operating instructions” chapter. However, most garments can withstand a short spin. Choose a short spin by selecting a spin speed of 800 rpm or less.

Rayon fibers and synthetic fibers
Materials made of rayon fibers, such as viscose, and some synthetic fibers are very delicate and require much space to avoid wrinkling. Only half fill the drum when washing and choose a spin speed of 800 rpm or lower.

Amount of detergent to use
The amount of detergent needed varies among the different brands, but for most detergents, you need only one or two tablespoons. Using too much detergent can result in detergent residue being left in your clothes, which can cause them to appear gray or dingy. You should start with a small amount of detergent and increase it only if the cleaning results are unsatisfactory. Additionally, you should never put detergent in the prewash compartment unless you are using a wash program that has a prewash cycle. This could cause excess foaming, which could damage the machine.

The amount of detergent needed can also depend on the hardness of the water in your area. See the “Detergent Amounts Based on Water Hardness” section on the next page for more details.

Recommended detergent amounts based on water hardness

Detergent amounts
Water hardnessPre WashMain Wash
Soft (0-3 grains per gal.)1 teaspoon1 to 1-1/2 tablespoons
Medium (4-8 grains per gal.)1 teaspoon1 to 2 tablespoons
Hard (9+ grains per gal.)1 teaspoon2 to 3 tablespoons

Operating instructions

  • Sort your laundry: See the “Advice and Tips before washing” section. Place underwired bras in a laundry net. Empty pockets. Coins, nails, and the like can cause damage to the machine and fabrics. See the “Advice and Tips” section before washing.
  • Turn on the main power switch
  • Open the washer door and load the laundry: If the washer door is closed, press the Door Opening button (key symbol). The door opens once all water has drained from the machine. Load the laundry. The wash program chart shows how much laundry can be washed with each program.
  • Add detergent and fabric softener, as required: The detergent packaging will have recommendations for how much detergent you should use. The machine holds 18 lb (8 kg) of
    laundry. If you only have a small amount of laundry in the machine, you can reduce the amount of detergent used.
    • Powder detergent Pour the powder into the main wash compartment, and pre-wash compartment as well if desired.
    • Liquid detergent When using liquid detergent, follow the chart on page 15 for recommended detergent amounts. We recommend always using a wash ball with very thick liquid detergent.
    • Wash ball or net If you use a wash ball or net, place it directly in the drum and select a program without pre-wash.
  • Select the programAsko W6324 Front loading washer 5You select a program by turning the program selector. An LED lights up beside the selected program. Use the option buttons to select any options.
    • Sani
      Program for heavily soiled laundry, with dirt that needs to be fully dissolved before the main wash. A pre-wash is used to do this. The machine adapts the program time and water consumption to the load size.
    • White
      A standard program for lightly to moderately soiled laundry. Garments worn next to the skin ought to be washed at 140 °F (60 °C). Follow the washing instructions for each garment. The machine adapts the program time and water consumption to the load size.
    • Color
      A standard program for lightly soiled laundry that usually comes clean at 104 °F (40 °C). Follow the washing instructions for each garment. The machine adapts the program time and water consumption to the load size.
    • Quick
      Program for normally soiled cotton and/or linen clothes for daily use. Follow the washing instructions for each garment.
    • Perma Press
      Program for synthetics, blended materials, and permanent press cotton. Suitable for shirts and blouses. Follow the washing instructions for each garment. Many synthetics will come clean at 104 °F (40 °C). The spin speed is 800 rpm.
    • Wool/Hand Wash
      A gentle laundry program for wool, silk, and garments that should be washed by hand. The temperature is 86 °F (30 °C). The spin speed is 800 rpm.
    • Program chart
       

       

      Program

       

      Pre Wash

       

       

      Temp. °F

       

      Number of rinses

       

      Spin speed rpm

       

      Max. load ( lb)

      Water consump- tion

      (approx. gallon)

      Energy consump- tion

      (approx. kWh)

      Program time (approx. hrs and

      min.)

      1. SaniX140512001820,31.202:40
      2. White 140312001815,91.21:40
      3. Color 104312001815,91.21:40
      4. Quick 1042120096,60.40:40
      5. Perma Press 104380097,90.41:20
      6. Wool/Hand Wash 863800618,50.50:45
  • Select options
    You can select options to adjust the wash program to suit your own specific requirements. The available options depend on the selected program. If the option is available for the selected program, the symbols lights up when you press the button. The machine will remember the options you select for each program (with one exception – Delayed Start). You can still change the selected options the next time you select a particular program.
    • Super Rinse
      Use the Super Rinse option if you want to increase the number of rinses. The maximum number of rinses is seven and varies depending on the selected program. Recommended for persons with extremely sensitive skin and/or in areas with very soft water. This option cannot be selected with Quick, Rinse, or Spin & Drain.
      • Select Super Rinse by pressing the button by the symbol.
      • An LED next to the button lights when this option is activated.
    • Super Wash
      Super Wash can be selected to better dissolve difficult stains and heavy soiling on clothing. This option adds a cold pre-wash and the wash time in cold water is extended by approximately six minutes. The main wash time is also extended.
      • Select Super Wash by pressing the button by the symbol.
      • An LED next to the button lights when this option is activated.
  • Close the washer door and press the Start/Stop button
    Stopping or changing a program You can stop a program by pressing the Start/Stop button for three seconds. To restart the machine, select a new program, add any extra detergent needed, and press the Start/Stop button.
  • Once the program has finished
    Once the program has finished, all six LEDs around Start/Stop and the Door Opening button light up. The washer door opens automatically once the program has finished. If you want to deactivate
    the Automatic Door Opening function, see the “Selecting settings” section.
    • Remove the laundry.
    • Turn off the main power switch as this will save energy.

If you have small children or pets at home, close the washer door once you have removed the laundry.

Settings

You can change the following settings:
Automatic Door Opening.
Door opening
If you choose Automatic Door Opening, the washer door will open once the program has finished.

  1. Turn off the machine using the main power switch.
  2. Press and hold the Super Rinse button and then switch on the main power switch.
  3. If the LEDs around the Door Opening button light up, automatic door opening is activated. If the LEDs do not light up, the setting is not activated.
  4. Press the Super Rinse button to change the setting.
  5. Press the Door Opening button to save the setting.

Care and maintenance instructions

Cleaning the trap and the drain pump
The washing machine has a trap where small items such as coins, buttons, and hairpins can collect. To clean the trap and the drain pump, do as follows:

  1. Make sure that the main power switch is off.Asko W6324 Front loading washer 6
  2. Open the door.Asko W6324 Front loading washer 7
  3. Unhook the drain hose from the connector inside the door and drain the water into a suitable container, such as a shallow bowl.Asko W6324 Front loading washer 8
  4. Turn the cover counter-clockwise to open the pump. Remove the cover.Asko W6324 Front loading washer 9
  5. Remove any items and debris from the pump housing and cover. Also check that the pump impellers at the back rotate.Asko W6324 Front loading washer 10
  6. Screw on the cover, replace the drainage hose on the hatch pin, and close the hatch.

Cleaning the detergent compartment
NOTE! Do not run the detergent compartment through a dishwasher!
Pull the detergent compartment out as far as it will go.Asko W6324 Front loading washer 11
Lift the detergent compartment as you pull it out to remove it from the machine.Asko W6324 Front loading washer 12
Rinse the compartment and scrub it clean. The fabric softener compartment cover can be removed.
Cleaning the outside of the machine
Clean the outside of the machine and the program panel with a mild cleaner. Do not use any solvents, as these can damage the machine.

NOTE! Do not hose down the machine with water!

Cleaning the inside of the machine to avoid unpleasant smells
Modern detergents often allow laundry to be washed at low temperatures. This means that small deposits can build up in the machine. These, in turn, may lead to unpleasant odors developing. To avoid this, we recommend running a 203 °F (95 °C) wash program once a month. When you do this, use a small quantity of detergent. It is not necessary to put any laundry in the machine.

Care and maintenance instructions

Rinse holes under the paddle
If you suspect that objects such as nails or paper clips may have fallen into the wash drum, you should check the space under the paddles. Such objects can rust and cause spots on clothing. Nails and other sharp objects can cause holes in fabrics.

Do as follows:

  1. Insert a screwdriver or similar tool into the hole on the paddle as illustrated and carefully push to the left.Asko W6324 Front loading washer 13
  2. Use your other hand to grasp the paddle and pull it toward you.Asko W6324 Front loading washer 14
  3. Lift the paddle.
  4. Remove any objects.
  5. Place the paddle in the mounting hole with the F-mark toward you. Ensure that all the paddle
    fasteners are in their holes in the drum. Push it in until it catches.Asko W6324 Front loading washer 15

If you have hard water
If you live in an area with hard water (high limescale content), a grayish-white coating may form on the wash drum. To remove this coating, pour approximately 20 gram (1 oz) of citric acid into the wash drum and run any 203 °F (95 °C) program. Repeat if necessary.

Troubleshooting

The washer door will not open

  1. Check that the main power switch is on.
  2. Is there power? Check your home’s fuses (circuit breakers). The washer door cannot be opened with the door opening button (with the key symbol) if the power is off. If nothing else works, the washer door can be opened as follows:
    • Empty the water from the machine. See “Cleaning the trap and the drain pump” in the “Care and maintenance instructions” chapter. If this does not work, the machine must be drained manually. See “Cleaning the trap and the drain pump” in the “Care and maintenance instructions” chapter.
    • Ensure that the main power switch is turned off and that the plug has been removed from
      the wall socket.
    • Take the emergency door opening tool and place it in the gap on the right side of the washer door lock. This tool is found in the enclosed plastic bag.
    • Push the tool upward to open the washer door.Asko W6324 Front loading washer 16

If in the future the washer door does not open when the wash program has finished, call the Customer Care Center. The machine will not start

  1. Is the washer door properly closed? Push it firmly.
  2. Is there power? Check the fuses and residual current devices (circuit breakers) in the building.

Error messages
If a fault occurred during the program cycle, an LED will flash next to Start/Stop and the Door Opening button.Asko W6324 Front loading washer 17

After taking the measures described below, turn off the machine to exit error message mode.

L1 Overflow Fault

  1. Shut off the water tap.
  2. See “Drainage error”.

L2 Water Outlet Fault
Check:

  • that nothing is stuck in the drain hose outlet.
  • that the drain pump is not blocked by foreign objects. Clean the pump. See the “Care and maintenance instructions” chapter.
  • that there are no kinks in the drainage hose.

After taking action, run the Drain program or press the Door Opening button (key symbol) to empty
the machine. If this does not resolve the problem, call the Customer Care Center.

L3 Water Inlet Fault
Check:

  • that the tap on the water pipe is open.
  • that the filter in the machine’s fill valve is not blocked.

Action:

  1. Shut off the water tap.
  2. Unscrew the hose.
  3. Clean the filter in the machine’s fill valve.
  4. Screw the hose back on.
  5. Turn on the tap.
  6. Run the program again to check whether the error has been fixed.
  7.  If this does not resolve the problem, call the Customer Care Center.

L4 Imbalance
The machine stops the spin cycle if there is too much imbalance. The washing machine restarts the spin cycle and hopefully the laundry is better distributed in the drum. This procedure can be repeated up to 10 times. If the machine still fails to find a good balance, the program jumps to the next step. The error message requires no action.

Technical information

Technical data

  • Height: 33 1/2” (850 mm)
  • Width: 23 1/2” (597 mm)
  • Depth: 23 7/8″ (606 mm)
  • Weight: 161 lb (73 kg)
  • Cylinder volume: 15,9 gal (60 l)
  • Max. laundry capacity: 18 lb (8 kg)
  • Spin speed (rpm): 400-1200
  • Rated power: See serial number tag and rating plate.
  • Heater output: See serial number tag and rating plate.
  • Water pressure: 14-145 psi
  • Wash drum and liquid compartment material: Stainless steel
  • Outer casing material: Powder-coated and hot-galvanized sheet steel or stainless steel.
  • Water connection: 59″ (1.5 m) pex pipe
  • Drain: 67″ (1.7 m) polypropylene hose

Service

It is important to register your product warranty by logging onto “http://www.askousa.com/customercare/register-my-appliance/” and filling out all required fields within 90 days from the date of purchase. After doing so, you will be e-mailed a certificate that will extend the original warranty for one additional year. If you do not have access to the internet, complete the warranty card included with the product and mail it to the address on the warranty card within 90 days from the date of purchase. Cosmetic damage must be reported to your dealer within five days from the date of purchase. After unpacking the washer, thoroughly check the unit for cosmetic damage.

For residential installations onlyASKO Appliances Inc. will pay for:
Length of warranty Two-Year Full

From date of purchase.

ASKO replacement parts and/or repair labor to correct defect in materials or workmanship. Service must be provided by an authorized ASKO service agent.
Third Year Full

Complete your product warranty registration online at “http://www.askousa.com/customer- care/register-my-appliance/” within 90 days from the date of purchase to extend the original war- ranty one additional year. If you do not have access to the internet, complete the warranty card included with the product and mail it to the address on the warranty card within 90 days from the date of purchase.

ASKO replacement parts and/or repair labor to correct defect in materials or workmanship. Service must be performed by an authorized ASKO service agent.
LifetimeASKO replacement parts (labor cost not included) for the stainless steel tank if it exhibits a manufacturing defect such as cracking or rusting through. Service must be provided by an authorized ASKO service agent.
For non-residential installations One-year Full Warranty

From date of purchase.

ASKO replacement parts and/or repair labor to correct defect in materials or workmanship. Service must be provided by an authorized ASKO service agent.
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Asko W6324 Front loading washer-FAQs

How long do Asko washing machines last?

Asko washing machines are tested to last over 10,000 hours of operation. Their steel construction makes them more durable and easier to repair compared to machines with plastic components.

Why won’t my Asko washing machine start?

Common issues include defective power cords, fuses, switches, or circuit breakers. The washer may also fail to start if the door isn’t securely closed or if the delayed start program is accidentally activated.

Is ASKO considered a high-end brand?

Yes, ASKO is a premium Scandinavian appliance brand known for its durable and eco-friendly designs. The company has been delivering quality appliances for over 70 years.

Does an Asko washing machine heat its own water?

Yes, all Asko washing machines come with built-in heating systems equipped with temperature sensors. They also include programs for delicate items, such as wool or hand wash cycles.

Why does my Asko washing machine have a bad smell?

A burning smell may indicate an overheated or worn-out stator. Inspect the stator for damage and replace it if necessary.

Why won’t my washer start when I press the start button?

Potential reasons include power issues, a faulty start switch, door lock problems, or malfunctioning control panels. Check that the washer is properly plugged in and the power supply is working.

How do I clean the drum of my Asko front loader?

Use the washer’s self-cleaning cycle first. Then, add a box of baking soda to the machine and run a hot water cycle for at least 30 minutes to remove mold or buildup.

How do I restart my washer?

If your washer is plugged into an outlet, unplug it for one minute before plugging it back in. If hard-wired, turn the circuit breaker off at the home electrical panel for one minute, then turn it back on.

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