Bose SoundLink Max Portable Speaker User Guide

Bose SoundLink Max Portable Speaker

IMPORTANT SAFETY INSTRUCTIONS

• Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
• If the speaker is exposed to salt or chlorinated water, gently rinse with fresh water following the exposure to remove residue. Make sure the connector port is fully dried out before charging.
• Only use attachments/accessories specified by the manufacturer.
• Refer all servicing to qualified personnel. Servicing is required when the apparatus does not operate normally, or has been physically damaged.

WARNINGS/CAUTIONS

Contains small parts which may be a choking hazard. Not suitable for children under age 3.

This product contains magnetic material. Consult your physician on whether this might affect your implantable medical device.

• Keep the product away from fire and heat sources. Do NOT place naked flame sources, such as lighted candles, on or near the product.
• Do NOT make unauthorized alterations to this product.
• Use this product only with an agency- approved LPS power supply that meets local regulatory requirements (e.g., UL, CSA, VDE, CCC).
• The battery provided with this product may present a risk of fire, explosion or chemical burn if mishandled, incorrectly replaced or replaced with an incorrect type.
• Do not expose products containing batteries to excessive heat (e.g. from storage in direct sunlight, fire or the like).
• If the battery leaks, do not allow the liquid to come in contact with the skin or eyes. If contact is made, seek medical advice.
• The product label is located on the bottom of the product.

REGULATORY AND LEGAL INFORMATION

Names and Contents of Toxic or Hazardous Substances or Elements
	Toxic or Hazardous Substances and Elements
Part Name	Lead (Pb)	Mercury (Hg)	Cadmium (Cd)	Hexavalent (CR(VI))	Polybrominated Biphenyl (PBB)	Polybrominated diphenylether (PBDE)
PCBs	X	O	O	O	O	O
Metal Parts	X	O	O	O	O	O
Plastic Parts	O	O	O	O	O	O
Speakers	X	O	O	O	O	O
Cables	X	O	O	O	O	O
This table is prepared in accordance with the provisions of SJ/T 11364. O: Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part is below the limit requirement of GB/T 26572.
X: Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials used for this part is above the limit requirement of GB/T 26572.

Model number: 442368. The CMIIT ID is located on the bottom of the speaker.

This product is covered by a limited warranty from Bose, available at worldwide.Bose.com/Warranty

License Disclosures: To view the license disclosures that apply to the third-party software packages included as components of the Bose SoundLink Max Portable Speaker, use the Bose app. You can access this information from the Settings menu.

WHAT’S IN THE BOX

CONTENTS

Confirm that the following parts are included:

NOTE: If any part of your product appears to be missing or damaged, don’t use it.

Visit support.Bose.com/sl-max for troubleshooting articles, videos, and product repair or replacement.

GETTING STARTED

The speaker ships with a partial charge. Before using the speaker for the first time, connect it to a power supply. The speaker doesn’t need to be fully charged, but it does require the initial connection to activate the battery.

INITIAL SETUP

1. Connect one end of the USB-C cable to the USB-C port on the back of the speaker.
2. Connect the other end of the cable to a USB-C power supply.
3. Press the Power button.The Power light slowly pulses white. You hear the battery level followed by “Ready to connect.” The Bluetooth light slowly blinks blue.
4. Connect to your device.

BLUETOOTH CONNECTIONS

You can store up to six devices in the speaker device list, and the speaker can be actively connected to up to two devices at a time. You can play audio from only one device at a time.

CONNECT TO A DEVICE

You can connect the speaker to your device using any of the following:

• Your device’s Bluetooth settings (see “Using your device’s Bluetooth settings” below)
• The Bose app
• Fast Pair (Android devices only)

Using your device’s Bluetooth settings

• Press and hold the Bluetooth button until you hear “Ready to connect” and the Bluetooth light slowly blinks blue.

NOTE: If a device is already connected, you hear “Ready to connect another device.”

• On your device, access Bluetooth settings.
• Select the speaker from the list of available products.

NOTE: Look for the name you entered for your speaker in the Bose app. If you didn’t name the speaker, the default name appears.

The speaker appears in the list of connected products. The Bluetooth light glows solid white.

Using the Bose app

The Bose app lets you set up and control the speaker from any mobile device, such as a smartphone or tablet.

Using the app, you can manage Bluetooth connections, manage speaker settings, adjust the audio, choose your voice prompt language, and get any future updates and new features made available by Bose.

NOTE: If you’ve already downloaded the Bose app for another Bose product, you can
add the speaker from the product list screen.

1. On your device, download the Bose app.
2. Follow the app instructions to add the speaker.

RECONNECT TO A DEVICE

Reconnect to the most recently-connected device

When powered on, the speaker connects to the two most recently-connected devices.

NOTES:

• The devices must be within range (30 ft or 9 m) and powered on.
• Make sure the Bluetooth feature is enabled on your devices.

Reconnect to a different device

NOTE: The device must be within range (30 ft or 9 m) and powered on.

1. Press the Bluetooth button and release to hear which devices are currently connected.
2. Within 2 seconds, press the Bluetooth button again to hear the name of the next device in the speaker device list.
3. Repeat until you hear the correct device name.
4. Play audio on the connected device.

TIP: You can also reconnect a different device using the device’s Bluetooth settings or the Bose app.

NOTE: If two devices are already connected to the speaker, the newly-connected device replaces the older of the two connections.

CONNECT AN ADDITIONAL DEVICE

The speaker can be actively connected to two devices at a time (multi-point connection).

NOTES:

• You can only play audio from one device at a time.
• To manage or disable the multi-point connection feature, use the Bose app. To access this option, tap Source on the product control screen.
• Disabling the multi-point connection feature disconnects the second connected device.

IDENTIFY CONNECTED DEVICES

1. Press the Bluetooth button and release to hear which device is currently connected.
2. Within 2 seconds, press the Bluetooth button again to hear the name of the next device in the speaker device list.

SWITCH BETWEEN TWO CONNECTED DEVICES

1. Pause audio on your first device.
2. Play audio on your second device.

DISCONNECT A DEVICE

Use the device’s Bluetooth settings or the Bose app.

NOTE: Disabling the Bluetooth feature on your device disconnects the speaker and all other Bluetooth-connected products.

CLEAR THE SPEAKER DEVICE LIST

• Press and hold the Bluetooth button for 15 seconds until you hear “Bluetooth device list cleared. Ready to connect” and the Bluetooth light blinks white twice.

The Bluetooth light slowly blinks blue.

• Delete the speaker from your device’s Bluetooth settings.

All devices are cleared, and the speaker is ready to connect.

ANDROID DEVICES ONLY

If you have an Android device, you can access the following additional connection features.

Connect using Fast Pair

In one tap, the speaker enables quick, effortless Bluetooth pairing with your Android device.

NOTES:

• To use Fast Pair, you need an Android device running Android 6.0 or higher.
• Your Android device must have the Bluetooth and Location features enabled.

Press and hold the Bluetooth button until you hear “Ready to connect” and the Bluetooth light slowly blinks blue.NOTE: If a device is already connected, you hear “Ready to connect another device”

• Place the speaker next to your Android device.

A notification displays on your device prompting you to pair the speaker.

NOTE: If you don’t see a notification, check that notifications are enabled for the Google Play Services app on your device.

• Tap the notification.

Once the speaker is connected, a notification appears confirming that the connection is complete.

NOTE: You can also tap the button on the notification to download the Bose app and finish setting up the speaker.

SPEAKER CONTROLS

Controls are located on the top of the speaker.

POWER ON/OFF

Press the Power button.

When powered on, a voice prompt announces the battery level. The Power light glows according to the current battery level.

Auto-off timer

• The auto-off timer conserves the battery when the speaker is operating on battery power. The speaker switches off when audio has stopped and buttons have not been pressed for 20 minutes.
• To wake the speaker, press the Power button or the Bluetooth button.

NOTE: To change the timer setting, use the Bose app. You can access this option from the Settings menu.

Disable the auto-off timer

• Press and hold the Play/Pause button and the Volume up button simultaneously. You hear “Auto-off disabled.”
• Repeat to re-enable the auto-off timer.

TIP: You can also disable the auto-off timer using the Bose app.

MEDIA PLAYBACK AND VOLUME

TIP: You can also increase or decrease the volume using the volume controls on your device or in the Bose app. You can access this option on the product control screen.

SHORTCUTS

The programmable Shortcut button enables you to quickly and easily access one of the following functions:

• Link two Bose Bluetooth Speakers (default)
• Switch to wired connection
• Access Spotify Tap

USE YOUR SHORTCUT

Press the Shortcut button.

CHANGE OR DISABLE YOUR SHORTCUT

To change or disable your shortcut, use the Bose app. To access this option, tap Shortcut on the product control screen.

Spotify Tap

Spotify Tap is music to your ears, quite literally. Get the tunes playing with a simple gesture.

NOTE: To use Spotify Tap, it must be set as your shortcut in the Bose app and the Spotify app must be up to date.

1. Press the Shortcut button to play a recommendation based on your listening taste.
2. Press Shortcut button again for the next recommendation made just for you.

BATTERY

CHARGE THE SPEAKER

CAUTION: Do not attempt to charge the speaker while the speaker is wet. Doing so may cause damage to the speaker. The speaker is waterproof, but the USB-C port must be fully dried out before charging. If moisture is detected, the Power light slowly blinks white and amber.

NOTE: Make sure you’re using the Bose-provided USB-C cable or a similar USB-C cable providing a minimum of 5V, 3A.

1. Connect one end of the USB-C cable to the USB-C port on the back of the speaker.
2. Connect the other end of the cable to a power source such as a USB-C power supply or a computer.

The Power light slowly pulses white. When the battery is fully charged, the Power light glows solid white.

Charging time

• Allow up to 5 hours to fully charge the battery.
• A full charge powers the speaker up to 20 hours.
• At maximum volume, the battery lasts up to 3 hours.
• Charging time and battery performance vary with the USB power supply capability, music content, speaker volume, and if charging an external device.

Hear the battery level

• Each time you power on the speaker, a voice prompt announces the battery level. When the speaker is in use, a voice prompt announces if the battery needs to be charged.
• While using the speaker, press and hold the Power button I until you hear a voice prompt announce the battery level.

View the battery level

• The Power light glows according to the battery level.

TIP: You can also view the battery level using the Bose app. You can access this option on the product control screen.

CHARGE YOUR DEVICE

CAUTION: Do not attempt to charge your device while the speaker is wet. Doing so may cause damage to the speaker. The speaker is waterproof, but the USB-C port must be fully dried out before charging. If moisture is detected, the Power light slowly blinks white and amber.

1. Connect one end of the USB-C cable to the USB-C port on the back of the speaker.
2. Connect the other end of the cable to the USB-C port on your device.

Charging status displays on your device.

STATUS

The Power, AUX, Bluetooth, and Shortcut lights are located on the top of the speaker.

POWER LIGHT

Shows the battery, charging, update, and error status.

LIGHT ACTIVITY/SYSTEM STATE

BLUETOOTH LIGHT

Shows the Bluetooth connection status.

SHORTCUT LIGHT

Shows the status of speakers when linking is set as the shortcut.

AUX LIGHT

Shows the AUX connection status.

VOICE PROMPTS

Voice prompts guide you through the Bluetooth connection process, announce the battery level, and identify connected devices.

PRE-INSTALLED LANGUAGES

The following languages are pre-installed on the speaker:

• English
• Spanish
• French
• German
• Italian
• Mandarin
• Japanese
• Cantonese

CHANGE THE LANGUAGE

To change the voice prompt language, use the Bose app. You can access this option from the Settings menu.

DISABLE VOICE PROMPTS

Press and hold the Shortcut button and Volume down button simultaneously until you hear “Voice prompts off.”

WIRED CONNECTION

CONNECT AN AUDIO CABLE

You can connect an audio cable (not provided) to the speaker to listen to audio on your device.

Connect one end of an audio cable to the 3.5 mm port on the back of the speaker and the other end to the port on your device.

The AUX light glows solid white.

NOTE: To switch to a Bluetooth connection, press and hold the Bluetooth button. To switch back to a wired connection, disconnect then reconnect the audio cable.

CONNECT BOSE PRODUCTS

LINK TWO BOSE BLUETOOTH SPEAKERS

For a more immersive music experience, you can sync your Bose SoundLink Max Portable Speaker with another compatible Bose Bluetooth speaker and play the same audio from both speakers in Stereo mode or Party mode.

• Stereo mode (left speaker and right speaker play separately)
• Party mode (left speaker and right speaker play in unison)

Compatible products

You can link the Bose SoundLink Max Portable Speaker to any Bose Bluetooth speaker that has a Shortcut button.

Link using the product controls

• On the speaker, press the Shortcut button.

A voice prompt directs you to press the Shortcut button on a second speaker. The Shortcut light slowly blinks white.

• On a second compatible Bose Bluetooth speaker, press the Shortcut button.

The Shortcut light slowly blinks white.

Once the two speakers are linked, a voice prompt announces the mode on both speakers. The Shortcut light on both speakers glows solid white.

Switch between Stereo mode and Party mode

On either speaker, press the Shortcut button.

Unlink the speakers

On either speaker, press the Power button or press and hold the Shortcut button.

Connect using the Bose app

• Press and hold the Bluetooth button until you hear “Ready to connect” and the Bluetooth light slowly blinks blue.

• Use the Bose app to connect the speaker to a compatible Bose product.

PORTABILITY

You can use the handle to easily carry the speaker.

You can also replace the handle with a new handle or carry strap. To order these optional accessories, visit: support.Bose.com/sl-max

REMOVE THE HANDLE

1. Firmly turn the grommet on the end the handle to the left (counter-clockwise) 1⁄4 turn.
2. Lift to remove the handle from the speaker.
3. Repeat steps 1 – 2 to remove the other side of the handle.

ATTACH A NEW HANDLE OR CARRY STRAP

1. Align the notches in the grommet with the contacts in the opening and place the grommet inside the speaker.
2. Turn the grommet to the right (clockwise) 1⁄4 turn until you feel a click.
3. Repeat steps 1 – 2 to attach the other side of the handle or carry strap.

WATER AND DUST RESISTANCE

The speaker is waterproof, splash resistant, and dustproof. It’s rated IP67 and IP64. You can submerge the speaker in water for up to 30 minutes at a depth of up to 3.3 ft (1 m). It can also be used while showering and in the rain or snow.

CAUTIONS

• Do NOT submerge this speaker in any pool of water deeper than 3.3 ft (1 m).
• Avoid playing audio while the speaker is submerged.
• If the speaker is exposed to salt or chlorinated water, gently rinse with fresh water following the exposure to remove residue.
• Never attempt to charge the speaker or your device while the speaker is wet. Doing so may cause damage to the speaker. The speaker is waterproof, but the USB-C port must be fully dried out before charging. If moisture is detected, the Power light slowly blinks white and amber.

LIMITED WARRANTY

The speaker is covered by a limited warranty. Visit our website at worldwide.Bose.com/Warranty for details of the limited warranty.

TROUBLESHOOTING

TRY THESE SOLUTIONS FIRST

• Power the speaker off and then on again.
• Charge the speaker.
• Check the status lights.
• Make sure your device supports Bluetooth connections.
• Increase the volume on the speaker, your device, and your music app.
• Move your device closer to the speaker (30 ft or 9 m) and away from any interference or obstructions.
• Connect another device

If you’re unable to resolve your issue, contact Bose customer service.

Visit: worldwide.Bose.com/contact

RESET THE SPEAKER

If the speaker is unresponsive, you can reset it.

Resetting the speaker resets the product controls and reboots the speaker. It doesn’t clear any device settings.

NOTE: Make sure the USB-C cable isn’t connected to the speaker.

1. Press and hold the Power button for up to 30 seconds until the speaker powers off.
2. Press the Power button.

The Power light glows according to the battery level.

If you’re unable to resolve your issue, additional troubleshooting and support is available at support.Bose.com/sl-max

RESTORE THE SPEAKER

Factory reset clears connected devices and language settings from the speaker and returns it to the original factory settings.

1. Press and hold the Volume up button and Volume down button for 15 seconds until the Power light quickly blinks white for 3 seconds.
2. Press the Power button.

For more manuals by Bose, visit ManualsLibraryy

Bose SoundLink Max Portable Speaker-FAQs