Ecovacs DEEBOT X9 PRO OMNI Manual

Ecovacs DEEBOT X9 PRO OMNI

IMPORTANT SAFETY INSTRUCTIONS

When using an electrical appliance, basic precautions should always be followed, including the following:

READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE. SAVE THESE INSTRUCTIONS.

1. Do not allow it to be used as a toy. Close attention is necessary when used by or near children.
2. Clear the area to be cleaned. Remove power cords and small objects from the floor that could entangle the appliance. Tuck rug fringe under the rug base, and lift items such as curtains and tablecloths off the floor.
3. If there is a drop off in the cleaning area due to a step or stairs, you should operate the appliance to ensure that it can detect the step without falling over the edge. It may be necessary to install a physical barrier along the edge to prevent the unit from falling. Make sure the physical barrier is not a trip hazard.
4. Only use as described in this manual. Only use attachments recommended or sold by the manufacturer.
5. Do not handle the plug or appliance with wet hands.
6. Non-rechargeable batteries are prohibited.
7. Do not use without the dust bin and/or filters in place.
8. Do not operate the vacuum in an area where there are lit candles or fragile objects on the floor to be cleaned.
9. Do not use and store in extremely hot or cold environments (below -5°C /23°F or above 40°C/104°F). Please charge the robot at a temperature between 0°C/32°F and 40°C/104°F.
10. Keep hair, loose clothing, fingers, and all parts of the body away from any openings and moving parts.
11. Do not operate the appliance in a room where an infant or child is sleeping.
12. For INDOOR use ONLY. Do not use the appliance in outdoor, commercial or industrial environments. Do not use the appliance on wet surfaces or surfaces with standing water.
13. Do not allow the appliance to pick up large objects like stones, large pieces of paper, or any item that may clog the appliance.
14. Do not use to pick up flammable or combustible materials such as gasoline, printer or copier toner, or use in areas where they may be present.
15. Do not pick up anything that is burning or smoking, such as cigarettes, matches, hot ashes, or anything that could cause a fire.
16. Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
17. Take care not to damage the power cord. Do not pull on or carry the appliance or docking station by the power cord, use the power cord as a handle, close a door on the power cord, or pull the power cord around sharp edges or corners. Do not run the appliance and docking station over the power cord. Keep the power cord away from hot surfaces. Do not unplug by pulling on the cord. To unplug, grasp the plug, not the cord.
18. If the power cord is damaged, it must be replaced by the manufacturer or its service agent to avoid a hazard.
19. Do not use with a damaged power cord or plug. Do not use the appliance or docking station if it is not working properly, has been dropped, damaged, left outdoors, or has come in contact with water. It must be repaired by the manufacturer or its service agent to avoid a hazard.
20. Turn OFF the power switch before cleaning or maintaining the appliance. Turn off all controls before unplugging. Always turn off this appliance before connecting or disconnecting the motorized nozzle.
21. Turn OFF the power switch before removing the dust bin.
22. Remove the appliance from the docking station, and turn OFF the power switch to the appliance before removing the battery for disposal of the appliance.
23. The battery must be removed and discarded according to local laws and regulations before disposal of the appliance.
24. Please dispose of used batteries according to local laws and regulations.
25. Do not incinerate the appliance even if it is severely damaged. The batteries can explode in a fire.
26. When not using the docking station, unplug it from the outlet when not in use and before servicing.
27. The appliance must be used in accordance with the directions in this instruction manual. Ecovacs Home Service Robotics cannot be held liable or responsible for any damages or injuries caused by improper use.
28. Prevent unintentional starting. Ensure the switch is in the off position before connecting to the battery pack, picking up, or carrying the appliance.
29. When the battery pack is not in use, keep it away from other metal objects, like paper clips, coins, keys, nails, screws, or other small metal objects, that can make a connection from one terminal to another. Shorting the battery terminals together may cause burns or a fire.
30. Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid contacts the eyes, additionally seek medical help. Liquid ejected from the battery may cause irritation or burns.
31. Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior, resulting in fire, explosion, or risk of injury.
32. Do not expose a battery pack or appliance to fire or excessive temperature. Exposure to fire or temperature above 130°C may cause an explosion. The temperature of 130°C can be replaced by the temperature of 265°F.
33. Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.
34. Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the product is maintained.
35. Do not modify or attempt to repair the appliance or the battery pack (as applicable) except as indicated in the instructions for use and care.
36. Place the cords from other appliances out of the area to be cleaned.
37. Do not operate the vacuum in a room that has lit candles on furniture that the vacuum may accidentally hit or bump into.
38. Do not allow children to sit on the vacuum.
39. Use only as described in this manual. Use only the manufacturer’s recommended attachments.
40. Recharge only with the charger specified by the manufacturer. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack.
41. Use appliances only with specifically designated battery packs. Use of any other battery packs may create a risk of injury and fire.
42. The robot contains batteries that are only replaceable by skilled persons. To replace the robot’s battery, please contact customer service.
43. If the robot will not be used for a long time, fully charge the robot and power OFF for storage, and unplug the docking station.
44. To reduce the risk of electric shock – Do not use on wet surfaces. Do not expose to rain. Store indoors.
45. To reduce the risk of injury from moving parts – Unplug before servicing.
46. Risk of injury. Brush may start unexpectedly. Unplug before cleaning or servicing.
47. To reduce the risk of injury, the user must read the instruction manual.
48. To reduce the risk of electric shock – Do not use outdoors or on wet surfaces.
49. Please make sure your power supply voltage matches the power voltage marked on the docking station.
50. Do not use the docking station if it is damaged.
51. The plug must be removed from the receptacle before cleaning or maintaining the docking station.
52. Power switch: “I” = ON, “O” = OFF.
53. Connect to a properly grounded outlet only. See grounding instructions.

GROUNDING INSTRUCTIONS

This appliance must be grounded. If it should malfunction or break down, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This appliance is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be inserted into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.

WARNING – Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service person if you are in doubt as to whether the outlet is properly grounded. Do not modify the plug provided with the appliance – if it will not fit the outlet, have a proper outlet installed by a qualified electrician.

This appliance is for use on a nominal 120 V circuit and has a grounding attachment plug that looks like the plug illustrated in the following photo. Make sure that the appliance is connected to an outlet having the same configuration as the plug. No adapter should be used with this appliance.

For INDOOR household use ONLY.

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

To satisfy FCC & IC RF exposure requirements, a separation distance of 20 cm or more should be maintained between the antenna of this device and persons during device operation. To ensure compliance, operations at a distance closer than this are not recommended.

PACKAGE CONTENTS

Note: *Figures and illustrations are for reference only and may differ from the actual product appearance. Product design and specifications are subject to changes without notice.

2 Product Diagram

1. Robot Front View

2. Robot Bottom View

3. Internal View (Under the Cover)

RESET Button:

• Network Setup: Press the RESET button and follow the voice prompt to set up the network.
• Restore to default settings: Long-press the RESET button for 5 seconds. After you hear the voice prompt, the startup music will be played, and the robot will be restored to default settings.

4. Dust Bin

5. OMNI Station Front View

6. Dust Bag

7. OMNI Station Back View

8. Sensors

Quick Start

Before using, please remove all protective materials from the robot and OMNI station.

1. Installation
2. Power Cord Connection and Station Placement. Place the station against a wall on a level, hard ground. Ensure there are no objects within 0.05 m on either side and 0.8 m in front of it.

Note:

• If there are reflective objects such as mirrors and skirting lines near the OMNI station, the bottom 14 cm of them should be covered.
• Do not place the OMNI station under direct sunlight.
• Place the station in a location with a strong Wi-Fi signal.

3. Power ON and Charge the Robot

Turn on the power switch under the robot’s cover (‘I’ indicates power on, and indicates power off). Place the robot in front of the station, ensuring the station is connected to a power supply. Use the ECOVACS HOME app or voice command to recall the robot to start charging at the OMNI station, or long-press the robot button (for 3 seconds), and it will return to the station to charge.

Note:

• The robot cannot be charged when the power is turned off.
• After the robot finishes its cleaning task, it is recommended not to power it off but to keep it charging to better prepare for the next cleaning session.
• It is recommended that the robot start cleaning from the OMNI station. Do not move the OMNI station while cleaning.

4. Download the ECOVACS HOME App

Download the ECOVACS HOME app to enjoy more features. You may scan the QR code on the robot to download the app.

Or search for ECOVACS HOME in your mobile app store to download the app.

5. Connect Robot with App

• Via Bluetooth: Turn on the robot and the mobile phone Bluetooth. Allow the app to obtain mobile phone Bluetooth permission. Tap to scan the QR code on the robot or tap in the app to find the nearby robot.
• Via Wi-Fi: You can also choose to connect the robot with the app through other methods according to the prompts on the app’s page.

Note: Please connect via Bluetooth for a better experience.

Wi-Fi Network Requirements:

• You are using a 2.4GHz or 2.4/5 GHz mixed network.
• Your router supports 802.11b/g/n and IPv4 protocol.
• Do not use a VPN (Virtual Private Network) or proxy server.
• Do not use a hidden network.
• WPA and WPA2 using TKIP, PSK, AES/CCMP encryption.
• WEP EAP (Enterprise Authentication Protocol) is not supported.
• Use Wi-Fi channels 1-11 in North America and channels 1-13 outside North America (refer to local regulatory agency).
• If you are using a network extender/repeater, the network name (SSID) and password are the same as your primary network.
• Please enable WPA2 on your router.

Wi-Fi Indicator Light

Please note that to access smart features such as remote startup, voice interaction, 2D/3D map display, control settings, and personalized cleaning (features may vary depending on the product), you’ll need to download and use the ECOVACS HOME app, which receives constant updates. You must agree to our Privacy Policy and User Agreement before we can process some of your basic and necessary information and enable you to operate the product via the ECOVACS HOME app. Without your agreement, some of the aforementioned smart features cannot be accessed through the ECOVACS HOME app. Nevertheless, you can still use the product’s basic functions for manual operation.

6. Add Cleaning Solution (sold separately)

1. Take off the dust container cover, pull out the cleaning solution unit, and place it on a level, hard surface.
2. Unlid the cleaning solution unit and fill it with ECOVACS cleaning solution. Put the lid on and put the unit back into the station.
3. Insert the top latch of the dust container cover into the slot, and then press downward to ensure a proper seal.

Note:

• Please use ECOVACS cleaning solution in case of malfunction.
• Please make sure that no foreign objects fall into the cleaning solution unit.

Start Cleaning

1. Start Mapping

Order the robot to start mapping using the ECOVACS HOME app or voice control. When creating a map for the first time, please follow the robot to help eliminate some minor issues. For example, the robot may get stuck under furniture. Please refer to the following solutions:

1. Raise the low-sitting furniture if possible
2. Cover the bottom of the furniture
3. Set up a virtual boundary via the app.

When mapping, the robot will explore the house environment automatically. The exploration path may be different from the cleaning path.

2. Start Cleaning

• The robot’s water tank is automatically refilled through the OMNI station. Manual refilling is not needed.
• When mopping, the robot will recognize floor types and can lift mops automatically when encountering carpets. Please do not use the robot on shaggy rugs or carpets with fibers longer than 10mm. It is recommended to fold up the shaggy rugs with fibers longer than 10mm during the cleaning process, or go to Map > Carpet Cleaning Strategy in the ECOVACS HOME app to set the shaggy carpeted area as a No-Entry Zone.

Before cleaning for the first time, please make sure the robot is in the OMNI station and fully charged. Tap the button on the robot to start cleaning. You can also use the ECOVACS HOME app or voice control to start cleaning.

3. Pause

Tap on the robot to pause while it is working. You can also use the ECOVACS HOME app or voice control to pause the robot.

4. Wake up

After pausing for a while, all indicator lights on the robot will go out. To wake up the robot, short-press the button.

5. Return to OMNI Station

Use the ECOVACS HOME app or voice to recall the DEEBOT to enter the station to charge it up. Long-press the button for 3 seconds on the DEEBOT to also recall it.

6. Deep Sleep Mode

The robot will enter deep sleep mode to protect the battery if it stays outside the OMNI station for about 10 hours. Please switch OFF and ON to wake up the robot.

TROUBLESHOOTING

For the following possible issues, refer to the corresponding solutions.

TECHNICAL SPECIFICATIONS

The output power of the wireless module is less than 100 mW.

Note: Technical and design specifications may be changed for continuous product improvement. Explore more accessories at https://www.ecovacs.com.

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Ecovacs DEEBOT X9 PRO OMNI -FAQs