Fisher Paykel WL1064P1 Top Loader Washer User Guide

Table of Contents

Fisher Paykel WL1064P1 Top Loader Washer

CONTROL PANEL

POWER Press to turn the washer ON/OFF.
Wash Cycles Turn the dial to select the desired cycle for your load.
Remote Press and hold to control washer from the Fisher & Paykel app when Wi-Fi is enabled.
Delay Start Press to delay start time.
Display Shows the following:
- The remaining time in the cycle that is currently running.
- The estimated completion time of the cycle when the machine is turned on.
- Delayed start time of wash cycle.
- Notifications if an error is detected or a warning is necessary.
- Secondary option information.
Wash progress indicators
Indicates the current status of the wash cycle.
- All lights are illuminated at the start of the wash cycle.
- The light of the current status flashes, and then turns off once completed.
Auto Dose Press to select MANUAL or AUTO dispensing of detergent.
Optimise Wash Press to select SANITISE and/or ECO.
Water Level Press to increase or decrease water level.
Wash Temp Press to increase or decrease water temperature.
Spin Speed Press to increase or decrease washer spin speed.
Wash Options Press to select SOAK or RINSE +.
Wash Boost Press to select PRE WASH or WASH +.
START/PAUSE Press to start or pause the selected wash cycle.
Keylock Press and hold for three seconds to disable all buttons on the control panel. POWER will not be disabled when KEYLOCK is active.

SAFETY FEATURES

Keylock

Keylock can be used to lock the control panel when not in use. Everything except POWER will be locked when active. If washer is turned off while KEYLOCK is active, KEYLOCK will
remain active when the washer is turned back on.

Turn KEYLOCK on

After starting your selected cycle, press and hold for 3 seconds. Will flash twice in the display and will illuminate.

Turn KEYLOCK off

Press and hold for 3 seconds.

Lid lock

The lid of your washer will be locked during the wash cycle to ensure safety for you and your family.

Will illuminate when the LID LOCK is active. To unlock the lid at any time during the cycle, press . In some circumstances, there may be a delay before the lid can be opened, for safety reasons.

Do not obstruct the lid lock slot. Do not try to disable the lid lock.

Auto Drain

Unsupervised clothes washers filled with water can present a drowning hazard to small children. To minimise any risk of this type of accident, your washer has been preprogrammed to know when this potential hazard is created and drains the wash water to a safe level.

If you pause your washer with water in the drum, AUTO DRAIN will activate after 3 minutes. This will drain the water in the drum to a safe level.

will be displayed while AUTO DRAIN is in operation. The cycle can be restarted at anytime by pressing .

FIRST USE

All controls only require a gentle press to activate. For best results, avoid repeated interruptions to the cycle, such as pressing , and ensure all items are removed as soon as the cycle has finished.

Press to activate your washer.
Select your desired wash cycle using the dial. The default cycle is MIXED.
Select wash modifiers. Refer to ‘Wash Modifiers’ for more details.
Press to begin the cycle.

Pausing a cycle

To pause your washer during the cycle, press .

Cancelling a cycle

To cancel a cycle or power the washer off at any time, press .

Progress indicators

During a cycle, the progress indicators will illuminate to show the stage of the cycle that is being performed.

WASH CYCLES

Wash cycle guide

Your washer has several wash cycles to suit your needs. Selecting the most appropriate cycle for each wash load will help ensure you get the best wash result.

*COTTON cycle with MANUAL, ECO, HIGH, WARM and FAST selected is the recommended water and energy saving cycle for normally soiled everyday washing.

This cycle has a 2-step water fill to achieve the required water level and temperature for the best cleaning result.

First Fill – Once cycle and wash modifiers are selected and is pressed, both hot and cold water will flow into the inner drum. It is recommended when using this cycle to dissolve the detergent in 1 litre of warm water and add straight onto the clothes immediately when the machine starts. The warm water temperature helps to dissolve detergent quickly. The washing operation begins at the end of the hot water fill and is followed by a 5-minute (approximately) soak-agitation session to help the detergent mix completely with the laundry.

Second Fill – The second fill is in order to reach the selected water level and make the clothes completely soaked in water to achieve a better wash result.

** You can select a different sub-cycle from the default within EXTRA CARE by using the app.

The cycle selected will become the default extra care cycle for all future cycles, this can be changed at anytime by using the app.

Washing bulky items

The BULKY cycle takes special care of bulky items. Bulky garments and bedding wash most effectively when they can move freely. Ensure that there is sufficient room in the bowl for the load to move during the wash.

When washing a single bulky item add a large beach towel to the wash, to ensure the load is balanced for an effective spin. Bulky items may include: duvet inners, blankets, throws, sleeping bags, jackets, bedding underlays and comforters.

WASH PREPARATION

Sorting

Sort items according to colour, fabric type, and soil type. Wash fine, delicate fabrics separately from thick, heavy fabrics. Always separate coloured items from whites, especially when they are new. Colour run could be an issue if you wash items at higher temperatures. Some soils, like mud and blood are best washed in cold water. Oily soils (eg some foods and marks on shirt collars) are best washed in warm water. Separate sheets and towels, wash these separately on the SHEETS and EXTRA CARE (TOWELS) cycles. The care label will tell you about the fabric of the garment and how it should be washed.

Before you load

Check pockets for items that could damage your clothes or get caught in the washer.
Close zippers, hooks and eyes, and other fastenings (ie fasten the opening of duvet/ doona covers) and remove loose bra wires. All these can damage both your washer and your clothes.
Place delicate items, such as lingerie, in a mesh laundry bag before placing in the washer.
Pre-treat any stains, taking care not to spray pre-treaters on your washer as they can cause damage to the plastic surfaces.

Selecting the right detergent

Your washer is a High Efficiency clothes washer and needs a low sudsing detergent to prevent over-sudsing problems. This is the same type of detergent Front Loaders use.
We recommend the use of liquid detergents in most washing situations to achieve the best results. This is particularly important when washing dark garments.
When washing woollens, use a wool detergent but use it sparingly as these are usually very high foaming.
Do not use soap flakes or granulated soap powders.

Auto Dose

Where do I put my detergent?

Open the cover of the Auto Dose dispenser and fill to ‘Max’ with liquid detergent. Close the cover.

Only liquid detergent must be used in the dispenser.
Do not fill past ‘Max’.
The amount of detergent dispensed per wash can be adjusted. Refer to ‘Detergent adjustment’ below.
When the detergent level gets low, Lo will flash on the display to prompt you to fill up the Autodose detergent compartment.

Detergent adjustment

When using AUTO you can increase or decrease the dosage for each cycle.

Press and hold AUTO DOSE for 3 seconds.
Turn the dial to increase or decrease level. The default level is 3.
Press and hold KEYLOCK for 3 seconds to save adjustment.

Manual Dose

Where do I put my detergent?

Place your detergent into the detergent dispenser, located on the left side of the washer. We recommend that you measure your detergent first.

You will notice that most of the detergent placed in the dispenser will fall into the washer. As the washer fills, the dispenser will be flushed of any residue. The detergent is then mixed with water at the bottom of the washer, dissolving and activating it to ensure optimum wash performance.

DO NOT use your washer to soak items in bleach or sanitiser. If you have soaked items in a bucket, do not tip the contents of the bucket into your washer. The chemicals in these products are very corrosive to metal surfaces and can damage your washer. Rinse and wring items out thoroughly before placing them in your washer.

How much detergent?

Follow the instructions on the back of the detergent packet as a guide. The correct amount of detergent will vary depending on the amount of soil in your clothes and the size of your load. Jeans and work clothes may need more and towels usually less.

If you have over-foaming problems, reduce your dosage.
If your clothes are not clean enough, try using a bit more.

Fabric Softener

Fabric softener should not be added when ECO option is selected or for a RINSE cycle. The softener will not be dispensed.

Adding the fabric softener

Always follow the manufacturer’s guidance for the correct dosage. Measure the softener out into the cap and pour into the fabric softener dispenser. The softener will remain in the dispenser until the deep rinse where water flushes it into the drum.

If you fill beyond the ‘Max’ mark, the fabric softener will dispense into the drum prematurely and may stain clothes, and also contribute to scrud. A small volume of water remaining in the dispenser at the end of the cycle is normal.

If you wish to use fabric softener we recommend:

Using it sparingly. Measure it carefully to ensure you do not fill above the ‘Max’ level of the dispenser.
Using a fabric softener that is of a thinner consistency.
Clean the dispenser as soon as the cycle has finished.
Clean your washer regularly using the DRUM CLEAN cycle, refer to ‘Caring for your washer’.
Cold water washing increases the chance of scrud build-up occurring. We recommend a warm or hot wash at regular intervals, eg every 5th wash.

WASH MODIFIERS

Once you have selected your wash cycle you may wish to change the default wash options.

Water Level

The washer defaults to AUTO for most cycles. If preferred, the water level can be manually set to one of the other available options: LOW, LOW MEDIUM (MED), MEDIUM (MED), MEDIUM (MED) HIGH or HIGH.

Press WATER LEVEL to increase or decrease the water level.

Wash Temp

Your washer offers 5 wash temperatures, COLD, WARM COLD, WARM, WARM HOT and HOT. Actual wash temperature settings vary per cycle. Some temperatures are not available on some cycles.

Press WASH TEMP to increase or decrease the wash temperature.

Spin Speed

Your washer offers three spin speeds: FAST, MEDIUM (MED) and SLOW, plus an additional NO SPIN option.

Press SPIN SPEED to increase or decrease the spin speed. NO SPIN will pause the washer at the end of the rinse, allowing you to remove items before the final spin. Press to restart.

Wash Options

This option allows you to add a combination of SOAK and/or RINSE + to your cycle.

Press WASH OPTIONS to select the desired wash modifier.

Wash Boost

This option allows you to add a combination of PRE WASH and/or WASH + to your cycle.

Press WASH BOOST to select the desired wash modifier.

SAVING WATER, ENERGY AND THE ENVIRONMENT

Water efficient washing machines will save you money, but it is also worth thinking about energy use, recycling water and the environment.

Use ECO.
Use AUTO WATER LEVEL.
Wash larger loads instead of several smaller loads.
Reduce the wash temperature.
Follow instructions on the detergent packet – do not overdose.
Use concentrated detergent – it costs less per wash.
Consider re-using the washing machine’s grey water on the garden or for flushing your toilet – more information can be found on government websites promoting energy and water saving.

CARE AND CLEANING

Before you start cleaning your washer, ensure that it is disconnected from the power.

The dial and soft close lid are not designed to be removable for cleaning. Do not attempt to remove the dial or lid.

Cleaning the control panel, topdeck and lid

Use a soft damp cloth to wipe all surfaces, and wipe dry. Avoid using chemical or scouring cleaners, as these will damage the paint and plastic surfaces of your washer.

Cleaning the detergent and fabric softener dispensers

Wipe out the detergent dispenser with a damp cloth. The fabric softener and detergent funnels remove easily, simply lift from the centre and reclip into place once cleaned. If the siphon tube on the fabric softener dispenser looks blocked, use a cotton bud to clean.

Cleaning your low-profile agitator

If your low-profile agitator becomes stained we recommend you use household bleach to clean it. Ensure you wear gloves. Tip a small amount of household bleach onto a soft cloth and apply to the stain. Be careful to avoid metal surfaces of your washer. Leave it to soak in for 10 minutes and repeat. Then put your washer through the DRUM CLEAN cycle to remove any residual bleach, refer to ‘Drum Clean’ over the page for details.

Lint filters

The lint filters in your washer should be cleaned every cycle to ensure best wash performance. To clean, unclip the lint filters from the drum, remove any lint and reclip back into place.

Products that might damage your washer

Concentrated bleaches, laundry pre-soakers/sanitisers, stain removers and hydrocarbon solvents (eg petrol and paint thinners) can cause damage to the surfaces eg control panel, and components of your washer.
Be careful when washing garments stained with solvents as they are flammable. DO NOT put them in your dryer.
Use of dyes in your washer may cause staining of the plastic components. The dye will not damage the washer but we suggest you thoroughly clean your washer afterwards.

We do not recommend the use of dye strippers in your washer.

Scrud

Scrud is the name of the waxy build-up that can occur within any washer when fabric softener comes into contact with detergent. This build-up is not brought about by a fault in the washer. If scrud is allowed to build up in the washer it can result in stains on clothes and/or an unpleasant smell in your washer. Scrud can be kept under control by using the DRUM CLEAN cycle regularly.

Drum Clean

You must regularly clean the inside of your washer. Your washer has a DRUM CLEAN cycle designed for this purpose. We recommend the use of commercial washing machine cleaners only. Ensure the cleaner used is compatible with your waste water system, i.e. safe for use if you have a septic tank. We suggest running this cycle with an empty drum.

Add the washing machine cleaner directly into the drum. Ensure manufacturers guidance is followed.
Press to turn your washer on and select the DRUM CLEAN cycle.
Press to begin the cycle.

Auto Dose Tank Clean

If AUTO is not frequently used, detergent in the tank can become viscous, dry out and cause inaccurate dosing. Use the Tank Clean cycle when you experience poor cleaning performance.

With the display panel turned off, press and hold AUTO DOSE and OPTIMISE WASH for 3 seconds. The cycle will start.
After 7 minutes add 750ml of warm water to the Auto Dose dispenser as prompted.
Press to continue the cycle. The cycle will be complete in approximately 1 hour.

TROUBLESHOOTING

The following is a list of problems you may encounter when using this appliance and some suggestions that may help to correct the problem. If you still have problems, please contact your Fisher & Paykel Authorised Repairer.

Operating problems

Wash problems

MANUFACTURER’S WARRANTY

For New Zealand and Australia only. You automatically receive a two-year Manufacturer’s Warranty with the purchase of this clothes washer covering parts and labour for servicing within the country of purchase.

Fisher & Paykel undertakes to

Repair or, at its option, replace without cost to the owner either for material or labour any part of the product, the serial number of which appears on the product, which is found to be defective within two years of the date of purchase.

You also receive an additional eight-year parts only Manufacturer’s Warranty on your Direct Drive motor. This additional eight-year Manufacturer’s Warranty commences on the day following the expiry of the two-year Manufacturer’s Warranty and excludes the motor controller, gearbox and labour. Fisher & Paykel will repair (as to parts) or, at its option,
replace any Direct Drive motor (but not the motor controller or gearbox) which is found to be defective within this additional Manufacturer’s Warranty period. You will be responsible for any labour costs.

Note: These Manufacturer’s Warranties are an extra benefit and do not affect your legal rights.

These Manufacturer’s Warranties DO NOT cover

Service calls which are not related to any defect in the product. The cost of a service call will be charged if the problem is not found to be a product fault. For example:
1. Correcting the installation, eg removal of bottom packer and transit bolts (front loading washers), levelling the washer, adjustment of the drain to correct siphoning, noises, crossed, kinked or leaking inlet hose connections, turning on water, noises caused by the waterhammer or power supplies.
2. Providing instruction on use of the product or changing the set-up of the product, eg instruction on correct use of detergents and fabric softeners.
3. Replacing fuses in, or correcting house wiring or correcting house plumbing, eg unblocking drains.
4. Correcting fault(s) caused by the user.
5. Noise or vibration that is considered normal, eg spin sounds, user warning beeps.
6. Correcting damage caused by pests, eg rats, cockroaches, etc.
7. Water on the floor due to incorrect loading or excessive suds.
8. Blocked pumps, removal of foreign objects/substances from the washer, including the pump and inlet hose filters, eg bra wires, bread tags, nails, grit, scrud, etc.
9. Correcting corrosion or discolouration due to chemical attack.
Defects caused by factors other than:
1. Normal domestic use; or
2. Use in accordance with the product’s user guide.
Defects to the product caused by accident, neglect, misuse or ‘act of God’.
The cost of repairs carried out other than by a Fisher & Paykel trained and supported service technician or the cost of correcting such repairs.
Normal recommended maintenance as set out in the product’s user guide.
Repairs when the appliance has been dismantled, repaired or serviced by other than a Fisher & Paykel trained and supported service technician or the selling dealer.
Pick-up and delivery.
Transportation or travelling costs involved in the repair when the product is installed outside the Fisher & Paykel trained and supported service technician’s normal service area.

Nothing in this Manufacturer’s Warranty is intended to, nor limits, any rights you may have under law to recover the costs of inspecting or returning the goods to us. This product has been designed for use in a normal domestic (residential) environment. This product is not designed for any commercial use (whatsoever). Any commercial use by a customer will affect this product’s Manufacturer’s Warranty.

Service under these Manufacturer’s Warranties must be provided by a Fisher & Paykel trained and supported service technician, refer to ‘Customer care’. Such service shall be provided during normal business hours. This Manufacturer’s Warranty certificate should be shown when making any claim.

For Australian customers

This Manufacturer’s Warranty is an extra benefit and does not affect your legal rights. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Keep this user guide in a safe place.

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