Frigidaire Gallery FGHF2369MF French Door Counter-Depth Refrigerator User Manual

Frigidaire Gallery FGHF2369MF French Door Counter-Depth Refrigerator

IMPORTANT SAFETY INSTRUCTIONS

For your Safety

DO NOT store or use gasoline, or other flammable liquids in the vicinity of this or any other appliance. Read product labels for warnings regarding flammability and other hazards.
DO NOT operate the refrigerator in the presence of explosive fumes.
Avoid contact with any moving parts of the automatic ice maker.
Remove all staples from the carton. Staples can cause severe cuts, and also destroy finishes if they come in contact with other appliances or furniture.

Installation Checklist

Doors

Handles are secure and tight
Door seals completely to cabinet on all sides
Freezer drawer is level across the top

Leveling

Refrigerator is level, side-to-side, and tilted 1/4” (6mm) front-to-back
Toe grille is properly attached to refrigerator
The cabinet is set solid on all corners

Electrical Power

House power turned on
Refrigerator plugged in

Ice Maker

House water supply connected to the refrigerator
No water leaks present at all connections – recheck in 24 hours
Ice maker is turned ON
Ice & water dispenser operates correctly

Final Checks

Shipping material removed
Fresh food and freezer temperatures set
Crisper humidity controls set
Registration card sent in

Child Safety

Destroy or recycle the carton, plastic bags, and any exterior wrapping material immediately after the refrigerator is unpacked. Children should NEVER use these items to play. Cartons covered with rugs, bedspreads, plastic sheets, or stretch wrap may become airtight chambers, and can quickly cause suffocation.

Proper Disposal of Refrigerators/Freezers

We strongly encourage responsible appliance recycling/disposal methods. Check with your utility company or visit www.recyclemyoldfridge.com for more information on recycling your old refrigerator.

Before you throw away your old refrigerator/freezer:

Remove doors.
Leave shelves in place so children may not easily climb inside.
Have refrigerant removed by a qualified service technician.

Electrical information

The refrigerator must be plugged into its own dedicated 115 Volt, 60 Hz., 15 Amp, AC-only electrical outlet. The power cord of the appliance is equipped with a three-prong grounding plug for your protection against electrical shock hazards. It must be plugged directly into a properly grounded three-prong receptacle. The receptacle must be installed in accordance with local codes and ordinances. Consult a qualified electrician. Avoid connecting the refrigerator to a Ground Fault Interrupter (GFI) circuit. Do not use an extension cord or adapter plug.
If the power cord is damaged, it should be replaced by an authorized service technician to prevent any risk.
Never unplug the refrigerator by pulling on the power cord. Always grip the plug firmly, and pull straight out from the receptacle to prevent damaging the power cord.
Unplug the refrigerator before cleaning and before replacing a light bulb to avoid electrical shock. Performance may be affected if the voltage varies by 10% or more. Operating the refrigerator with
insufficient power can damage the compressor. Such damage is not covered under your warranty.
Do not plug the unit into an electrical outlet controlled by a wall switch or pull cord to prevent the refrigerator from being turned off accidentally.

FEATURES AT A GLANCE

Required Tools

You will need the following tools:

This Use & Care Guide provides general installation and operating instructions for your model. We recommend using a service or kitchen contracting professional to install your refrigerator. Use the refrigerator only as instructed in this Use & Care Guide. Before starting the refrigerator, follow these important first steps.

Location

Choose a place that is near a grounded, non-GFCI, electrical outlet. Do Not use an extension cord or an adapter plug.
If possible, place the refrigerator out of direct sunlight and away from the range, dishwasher, or other heat sources.
The refrigerator must be installed on a floor that is level and strong enough to support a fully loaded refrigerator.
Consider water supply availability for models equipped with an automatic ice maker.

Installation

Allow the following clearances for ease of installation, proper air circulation, and plumbing and electrical connections:
- Sides & Top 3/8 inch (9.5 mm)
- Back 1 inch (25.4 mm)

Door opening

Your refrigerator should be positioned to allow easy access to a counter when removing food. For the best use of refrigerator drawers and freezer baskets, the refrigerator should be in a position where both can be fully opened.

INSTALLATION

Leveling Freezer Drawer (if necessary)

To level the freezer drawer:

Check the gasket seal around the top, bottom, and sides of the freezer drawer.
If the gasket is not sealed, open the drawer and slightly loosen four (4) drawer screws (two (2) on each side) to allow the drawer to rotate.
Close the drawer and recheck the seal on the gasket (A). Open the drawer grabbing by the sides in the center (B). Be careful not to rotate the drawer.
Tighten four (4) drawer screws.
Recheck the gasket seal.
Install the toe grille by fitting it into place.

Level the Refrigerator & Adjust Doors (if necessary)

Guidelines for final positioning of your refrigerator:

All four corners of the cabinet must rest firmly on the floor.
The sides should tilt 1/4 inch (6 mm) from front to back (to ensure that doors close and seal properly).
Doors should align with each other and be level.

Most of these conditions can be met by raising or lowering the adjustable front rollers. To level the cabinet using the front rollers:

Slightly open freezer drawer. Lift the toe grille and gently pull forward (see illustration).
You can raise or lower each door. use a 3/8-inch socket wrench to turn the adjustment screws (1
per side).
1. To raise: turn the adjustment screw clockwise.
2. To lower: turn the adjustment screw counterclockwise.
Ensure both doors are bind-free with their seals touching the cabinet on all four sides and that the
cabinet is stable.
After the unit is leveled, lower the anti-tip leg until it contacts the floor.

To adjust the door stop:
The door stop is adjustable between 85 to 145 degrees.

Open the door to provide access to the screw.
Loosen screw.
Adjust the door to the desired location.
Rotate the door stop until it makes contact with the lower hinge.
Re-tighten screw.
Ensure the door stops in the desired location before resuming normal use.

To level the doors using the adjustable lower hinge (select models):

Remove all food items from door bins on the door being adjusted.
Open doors to 90 degrees.
Loosen or remove the screw.
Lift the door while adjusting the washer. To raise the door, rotate the washer clockwise (when viewed from the bottom). To lower the door, rotate the washer counter-clockwise (when viewed from the bottom).
Re-tighten the screw (where applicable), ensuring it is between the spokes of the washer. The screw will not be tight, just insert it until it is flush with the hinge.

To adjust the flipper mullion:

Loosen the screw located on the flipper mullion hinge.
Adjust flipper mullion height. For proper connection with the flipper mullion guide, there should be a separation about the thickness of a coin (0.060 inches, or 1.5 mm) between the guide and flipper mullion.
Re-tighten screw.

DOOR REMOVAL INSTRUCTIONS

Getting through narrow spaces

If your refrigerator will not fit through an entrance area, you can remove the doors. Check first by measuring the entrance.

To prepare for removing the doors:

Make sure the electrical power cord is unplugged from the wall outlet.
Open the freezer drawer and remove the toe grille (see “Installation” section).
Remove any food from the door shelves and close the doors.

To remove the top hinge covers:

Remove the two (2) screws from each cover over the top door hinges.
Lift the inside edge of the hinge cover and tilt back.

To remove the refrigerator doors:

Trace lightly around the door’s top hinges with a pencil. This makes reinstallation easier.
Disconnect the harness by grasping both sides of the connector firmly, depress the latch, and pull apart. Remove the two (2) screws from the top hinge. Lift the door off of the bottom hinge and set it aside.
Detach the water tube from the connector located behind the refrigerator and pull the tube back out to the front of the unit. The connector releases when you press inward on the outer sleeve while pushing the tube toward the connector then while continuing to hold in the sleeve, pull the tube away.
Unscrew the three (3) lower hinge screws and hinge if necessary.

INSTALLING DOOR HANDLES

Door Handle Mounting Instructions for Frigidaire Gallery®

Remove handles from cartons and any other protective packaging.
Position the fresh food handle end over the upper and lower pre-installed shoulder bolts (A) that are fastened into the door, ensuring the holes for the set screws are facing towards the opposite door.
While holding the handle firmly against the door, fasten the upper and lower Allen set screws (B) with supplied Allen wrench.
Repeat steps 2 and 3 to install the opposite handle. Ensure the holes for the set screws are facing toward the first door.
Position the freezer handle end over the left and right pre-installed handle mounts that are fastened to the door, ensuring the holes for the set screws are facing down.
While holding the handle firmly against the door, loosely tighten the far right Allen set screw (B) with supplied Allen wrench until there is no gap between the handle and the door.
Still holding the handle firmly to the door, firmly tighten the far left Allen set screw (B) with supplied Allen wrench.
Return to the far right Allen set screw (B) and firmly tighten with supplied Allen wrench.

CAUTION
Wear gloves and safety goggles. Use extreme CAUTION when installing these handles.

Door Handle Mounting Instructions for Frigidaire Professional®

Remove handles from cartons and any other protective packaging.
Position the fresh food handle end over the upper and lower pre-installed shoulder bolts (A) that are fastened into the door, ensuring the holes for the set screws are facing towards the opposite door.
While holding hathe candle firmly against the door, fasten the upper and lower Allen set screws (B) with supplied Allen wrench.
Repeat steps 2 and 3 to install the opposite handle. Ensure the holes for the set screws are facing toward the first door.
Position the freezer handle end over the left and right pre-installed handle mounts that are fastened to the door, ensuring the holes for the set screws are facing down.
While holding the handle firmly against the door, loosely tighten the far right Allen set screw (B) with supplied Allen wrench until there is no gap between the handle and the door.
Still holding the handle firmly to the door, firmly tighten the far left Allen set screw (B) with supplied Allen wrench.
Return to the far right Allen set screw (B) and firmly tighten with supplied Allen wrench.
Firmly tighten the inside Allen set screws.CAUTION
Wear gloves and safety goggles. Use extreme CAUTION when installing these handles.

Vacation and moving tips

Occasion	Tips
Short Vacations	· Leave refrigerator operating during vacations of three (3) weeks or less. · Use all perishable items from refrigerator compartment. · Turn automatic ice maker off and empty ice bucket, even if you will only be gone a few days.
Long Vacations	· Remove all food and ice if you will be gone one (1) month or more. · Turn the cooling system off (see “Controls” section for location of On/Off button) and disconnect power cord. · Turn water supply valve to closed position. · Clean interior thoroughly. · Leave both doors open to prevent odors and mold build-up. Block doors open if necessary.
Moving	· Remove all food and ice. · If using a handcart, load from the side. · Adjust rollers all the way up to protect them during sliding or moving. · Pad cabinet to avoid scratching surface. 29

CARE & CLEANING

Care and cleaning tips

Part	Cleaning Agents	Tips and Precautions
Interior & Door Liners	· Soap and water · Baking soda and water	· Use two (2) tablespoons of baking soda in one (1) quart of warm water. · Be sure to wring excess water out of sponge or cloth before cleaning around controls, light bulb or any electrical part.
Door Gaskets	· Soap and water	· Wipe gaskets with a clean soft cloth.
Drawers & Bins	· Soap and water	· Use a soft cloth to clean drawer runners and tracks. · Do not wash any removable items (bins, drawers, etc.) in dishwasher.
Glass Shelves	· Soap and water · Glass cleaner · Mild liquid sprays	· Allow glass to warm to room temperature before immersing in warm water.
Toe Grille	· Soap and water · Mild liquid sprays · Vacuum	· Remove toe grille (see Installation Instructions). · Vacuum both sides and wipe with sudsy cloth or sponge. Rinse and dry.
Exterior & Handles	· Soap and water · Non abrasive glass cleaner	· Do not use commercial household cleaners containing ammonia, bleach or alcohol to clean handles. · Use a soft cloth to clean smooth handles. · Do not use a dry cloth to clean smooth doors.
Exterior & Handles (Stainless Steel Models Only)	· Soap and water · Stainless steel cleaners	· Never use CHLORIDE or cleaners with bleach to clean stainless steel. · Clean stainless steel front and handles with non-abrasive soapy water and a dishcloth. Rinse with clean water and a soft cloth. · Use a non-abrasive stainless steel cleaner. These cleaners can be purchased at most home improvement or major department stores. Always follow manufacturer’s instruction. Do not use household cleaners containing ammonia or bleach. · NOTE: Always clean, wipe and dry with grain to prevent scratching. · Wash the rest of the cabinet with warm water and mild liquid detergent. Rinse well and wipe dry with a clean soft cloth.

Replacing LED Lights (select models)

The fresh food compartments of your refrigerator may have LED lights. Always use Frigidaire parts for replacement.
To replace LED Lights:

Unplug your refrigerator’s power cord.
Remove light cover by pushing up and out.
Hold the LED cover with one hand and pull the connector with the other hand while pressing the
connector latch.
Replace LED light and snap in place assuring the light is facing in toward the unit (inside fresh food).

To replace light bulbs:

Unplug your refrigerator’s power cord.
Wear protective gloves.
Remove the light cover, if necessary.
Unscrew and replace the old bulb with an appliance bulb of the same type and wattage (normally 40 watts).
Replace the light cover, if necessary.
Plug in the refrigerator’s power cord.

BEFORE YOU CALL

CONCERN	POTENTIAL CAUSE	COMMON SOLUTION
AUTOMATIC ICE MAKER
The ice maker is not making any ice.	• The ice maker is turned off. • The refrigerator is not connected to a water line or the water valve is not open. • The water supply line is kinked. • The water filter is not seated properly. • The water filter may be clogged with foreign material. • The saddle valve on the cold water pipe is clogged or restricted by foreign material.	• Turn on ice maker. For the fresh food ice maker, press and hold the “Ice Off” button for 4 seconds until the indicator turns off. For the freezer ice maker, lower the wire signal arm. • Connect the unit to the household water supply and ensure the supply valve is open. • Ensure that the supply line does not kink when the refrigerator is pushed into place against the wall. • Remove and re-install the water filter. Be sure to push the filter firmly so that you hear it lock solidly into position. • If water dispenses slowly or not at all, or if the filter is six (6) months old or older, it should be replaced. • Turn off household water line valve. Remove valve. Ensure that valve is not a self-piercing saddle valve. Clean valve. Replace valve if necessary.
The ice maker is not making enough ice.	• The ice maker is producing less ice than you expect. • The water filter may be clogged with foreign material. • The water supply line is kinked. • The saddle valve on the cold water pipe is clogged or restricted by foreign material.	• The fresh food and freezer ice makers will each produce approximately 2.5 pounds of ice every 24 hours depending on usage conditions. • If water dispenses slower than normal, or if the filter is six (6) months old or older, it should be replaced. • Ensure that the supply line does not kink when the refrigerator is pushed into place against the wall. • Turn off household water line valve. Remove valve. Ensure that valve is not a self-piercing saddle valve. Clean valve. Replace valve if necessary.
The freezer ice maker will not stop making ice.	• The ice maker wire signal arm is being held down by some package in the freezer that has fallen against the ice maker.	• Move the item and release the wire signal arm. Remove any ice cubes that may have frozen together over the wire signal arm.
Ice cubes are freezing together.	• Ice cubes are not being used frequently enough. • Ice cubes are hollow (shells of ice with water inside). The hollow cubes break open in the bin and leak their water onto existing ice, which causes it to freeze together.	• Remove ice container and discard ice. The ice maker will produce fresh supply. Ice should be used at least twice weekly to keep the cubes separated. • This generally occurs when the ice maker does not get enough water. This is usually the result of a clogged water filter. Replace the water filter.
ICE DISPENSER
The dispenser will not dispense ice.	• There is no ice in the bin to be dispensed. • The refrigerator doors are not completely closed. • The dispenser paddle has been pressed too long and the dispenser motor has overheated.	• See the “Ice maker is not making any ice” section above. • Be sure the refrigerator doors are completely closed. • The motor overload protector will reset in about three (3) minutes and then ice can be dispensed.
Ice dispenser is jammed.	• Ice has melted and frozen around auger due to infrequent use, temperature fluctuations, and/or power outages. • Ice cubes are jammed between the ice maker and the back of the ice container.	• Remove ice container, thaw, and empty the contents. Clean container, wipe dry, and replace in proper position. When new ice is made, dispenser should operate. • Remove ice cubes that are jamming the dispenser.
OPENING/CLOSING OF DOORS/DRAWERS
The door (s) will not close.	• The door was closed too hard, causing the other door to open slightly. • Refrigerator is not level. It rocks on the floor when moved slightly. • Refrigerator is touching a wall or cabinet.	• Close both doors gently. • Ensure the floor is level and solid, and can adequately support the refrigerator. Contact a carpenter to correct a sagging or sloping floor. • Ensure the floor is level and solid, and can adequately support the refrigerator. Contact a carpenter to correct a sagging or sloping floor.
Drawers are difficult to move.	• Food is touching the shelf on top of the drawer. • Track that the drawers slide on is dirty.	• Remove the top layer of items in the drawer. • Ensure the drawer is properly installed on track. • Clean drawer, rollers, and track. See Care & Cleaning.

CONCERN	POTENTIAL CAUSE	COMMON SOLUTION
RUNNING OF REFRIGERATOR
The compressor does not run.	• Freezer control is set to “OF” or “0”. • The refrigerator is in a defrost cycle. • The plug at the electrical outlet is disconnected. • House fuse blown or tripped circuit breaker. • Power outage.	• Set freezer control. • This is normal for a fully automatic defrost refrigerator. The defrost cycle occurs periodically, lasting about 30 minutes. • Ensure the plug is tightly pushed into the outlet. • Check/replace fuse with a 15 amp time-delay fuse. Reset the circuit breaker. • Check house lights. Call a local electric company.
The refrigerator runs too much or too long.	• Room or outside weather is hot. • Doors are opened too frequently or too long. • Fresh Food/freezer door may be slightly open. • Freezer control is set too cold. • Fresh Food/freezer gasket is dirty, worn, cracked, or poorly fitted. • Condenser is dirty.	• It’s normal for the refrigerator to work longer under these conditions. • Warm air entering the refrigerator causes it to run more. Open doors less often. • Ensure refrigerator is level. Keep food and contains from blocking door. See CONCERN column OPENING/CLOSING OF DOORS/DRAWERS. • Set Fresh Food control to warmer setting until refrigerator temperature is satisfactory. Allow 24 hours for tempera- ture to stabilize. • Clean or change the gasket. Leaks in the door seal will cause the refrigerator to run longer in order to maintain the desired temperatures. • Clean condenser. See Care & Cleaning.
The compressor goes off and on frequently.	• Thermostat keeps the refrigerator at a constant temperature.	• This is normal. The refrigerator goes on and off to keep the temperature constant.
DIGITAL TEMPERATURE DISPLAY
Digital temperature displays are flashing.	• The electronic control system has detected a performance problem.	• Call your Frigidaire service representative, who can interpret any messages or number codes flashing on the digital displays.
WATER DISPENSER
The dispenser will not dispense water.	• Household water line valve is not open. • The ice and water filter cartridge is clogged. • Filter not fully installed.	• Open the household water line valve. See CONCERN column AUTOMATIC ICE MAKER. • Replace filter cartridge. • Push the filter in until you hear a “click”.
Water has an odd taste and/or odor.	• Water has been in the tank for a period of time. • Unit not properly connected to cold water line.	• Draw and discard 10-12 glasses of water to freshen the supply and completely rinse out the tank. • Connect the unit to the cold water line that supplies water to the kitchen faucet.
Water pressure is extremely low.	• Cut-off and cut-on pressures are too low (well systems only). • The reverse osmosis system is in the regenerative phase.	• Have someone turn up the cut-off and cut-on pressure on the water pump system (well systems only). • It is normal for a reverse osmosis system to be below 20 psi during the regenerative phase.
WATER/MOISTURE/FROST INSIDE REFRIGERATOR
Moisture collects on the inside of refrigerator walls.	• Weather is hot and humid. • Door is slightly open.	• The rate of frost buildup and internal sweating increases. • See CONCERN column OPENING/CLOSING OF DOORS/DRAWERS.
Water collects on the bottom side of the drawer cover.	• Vegetables contain and give off moisture.	• It is not unusual to have moisture on the bottom side of the cover. • Move humidity control (some models) to a lower setting.
Water collects in the bottom of the drawer.	• Washed vegetables and fruit drain while in the drawer.	• Dry items before putting them in the drawer. Water collecting in the bottom of the drawer is normal.
WATER/MOISTURE/FROST OUTSIDE REFRIGERATOR
Moisture collects on the outside of the refrigerator or between doors.	• Weather is humid. • The door is slightly open, causing cold air from inside the refrigerator to meet warm air from outside.	• This is normal in humid weather. When humidity is lower, the moisture should disappear. • See CONCERN column OPENING/CLOSING OF DOORS/DRAWERS.

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Frigidaire Gallery FGHF2369MF French Door Counter-Depth Refrigerator User Manual