Genie Pro Max Garage Door Opener User Manual

Genie Pro Max Garage Door Opener

PRE-INSTALLATION CHECK LIST

Things to consider if you are planning to do it yourself.
Whether replacing an existing garage door operator or installing an operator in your garage for the first time, some pre-installation issues need to be addressed. They are as follows:

The Genie Company recommends that you read and fully understand all information and instructions before choosing a Do-It-Yourself Installation. Any qusstlons should bs dlrsctsd to tbs Gsnls Company or an authorlzsd Genie Dealer. (The issue numbers below refer to the circled numbers in the illustrations on page 3.)

1. Check your ceiling where the power head of your new unit will be mounted. Plan how you will be mounting the power head It is possible that the ceiling joists may not be in the exact position needed for the garage door operator. In any case, it may be necessary to add brackets and fasteners (not included with your new door operator kit)
2. Check the wall directly above the garage door. The door operator’s header bracket must be securely fastened to this wall. Ensure that the structure will provide a strong mounting location.
3. ® Check to see if the mounting location for the Safe-T-Beam® System (STB) is clear from obstructions and has a wood surface available for attaching the STB brackets. The brackets may also be attached to concrete if necessary, but extra tools and special fasteners (not supplied) will be required
   NOTE: 1-1/2 “STB” bracket adapters are available through your local Genie Dealer.
4. Is your garage door made of lightweight steel, aluminum, fiberglass, or glass panels? Additional support bracing must be added to these types of doors. If this is the case, please contact the door distributor or manufacturer so that they can furnish you with a bracing kit.
5. You need a 110-120 Volt power supply available. If you plan to plug the unit into a standard electrical outlet is one available? The outlet should be no more than about 3 feet from the power head once it is mounted (The cord is 4 ft in length ) SEE WARNING BELOW
6. To avoid damage to your door and/or operator, make sure you disable any door locks prior to installing your operator.
7. Insure that your door is properly balanced and moving freely. SEE WARNING BELOW
8. (NOT SHOWN) If your garage does not have a separate entry door, you might want to consider an emergency release kit (GER-2) for installation on your garage door See page 30

WARNING: DO NOT USE EXTENSION CORD!
Extension cords can cause dangerous overheating conditions. DO NOT USE A PORTABLE GENERATOR! This product is designed to operate on standard household current. Do not use alternate power supplies.

WARNING: If your door sticks, binds, or is out of balance, have it adjusted by a professional. Door springs, cables, pulleys, brackets, and associated hardware are under extreme tension and can cause serious injury or death.

TYPICAL SECTIONAL DOOR INSTALLATION

SAFETY INFORMATION

OVERVIEW OF POTENTIAL HAZARDS

Garage doors are large, heavy objects that move with the help of springs under high tension and electric motors. Since moving objects, springs under tension, and electric motors can cause injuries, your safety and the safety of others depend on you reading the information in this manual. If you have questions or do not understand the information presented, call your nearest service representative. In this section and those that follow, the words Danger, Warning, and Caution are used to emphasize important safety information. The word:

• DANGER means that severe injury or death will result from failure to follow instructions.
• WARNING means that severe injury or death can result from failure to follow instructions.
• CAUTION means that property damage or injury can result from failure to follow instructions.
  The word NOTE is used to indicate important steps to be followed or important considerations.

OPERATOR INSTALLATION

To reduce the risk of severe injury or death:

1. READ AND FOLLOW ALL SAFETY, INSTALLATION, AND OPERATION INSTRUCTIONS. If you have any questions or do not understand an instruction, call your service representative.
2. Do not install an operator on an improperly balanced door. An improperly balanced door could cause severe injury. Repairs and adjustments to cables, spring assembly, and other hardware must be made by a trained service person using proper tools and instructions.
3. Remove all ropes and disable all locks connected to the door before installing the operator.
4. Install the door operator 7 feet or more above the floor. Mount the emergency release knob 6 feet above the floor.
5. Do not connect the operator to the source of power until instructed to do so.
6. Locate the control button:
   1. Within sight of the door.
   2. At a minimum height of 5 feet, so small children cannot reach it.
   3. Away from all moving parts of the door.
7. Install the entrapment WARNING label next to the wall button or console. Install the emergency release tag on or next to the emergency release
8. The operator must reverse when the door contacts a 1-1/2 inch high object on the floor at the center of the doorway. This is about the size of a 2” x 4” board laid flat.

PARTS IDENTIFICATION

NOTE: Accessories vary by model.

FASTENERS – Shown full size. See Parts List for description.

Stealth Power Head

Combined Parts List

PRO-MAX Power Head

Channel

Combined Parts List

Rail

OPERATOR ASSEMBLY

• Attach emergency release knob cord (Fig. 1-1).
  • Tie an overhand knot at the end of the cord.
  • Thread cord through knob so knot is inside knob.
  • Thread cord through the hole in the carriage lever.
  • Tie an overhand knot on the other end of the cord.
  • Do not cut the cord until after the power head is mounted.
• Attach emergency release tag (Fig. 1-1).
  • Thread the wire through the hole in the carriage lever.
  • Wrap wire around itself, and tie securely.

CHANNEL & POWER HEAD ASSEMBLY

• Place the power head and channel on a clean, flat surface.
• Slide the drive end of the channel down over D-shaft on top of the power head (Fig. 1-2).
  • Support the header end of the channel level with the power head.
  • Slide the carriage to align D-shaft with D-hole in the sprocket.
  • Slide channel down D-shaft flush with power head.
• Fasten the channel to the power head.
  • Align mounting holes in front and rear of power head frame.
  • Insert and securely tighten the four (4) No. 10 x 1/2 hex head screws [69].

NOTE: Chain inner-slide or /and Jelt bullet should remain at mid-bavel when assembling to power head to provide proper travel when setting limits.

RAIL & POWER HEAD ASSEMBLY

• Place the power head and rail on a clean, flat surface.
• Slide the drive end of the rail down over D-shaft on top of the power head (Fig. 1-3).
  • Support the header end of the rail level with the power head.
  • Slide the carriage enough to align D-shaft with D-hole in the sprocket.
  • Slide the rail down D -shaft flush with the power head. drags on the rail
• Fasten the rail to the power head.
  • Align the mounting holes of the sprocket saddle, rail, and power head frame.
  • Insert the two (2) 5/16” x 1/2″ hex head screws[112], then wo (2) No. 10-24 X 1/2” hex head screws [69].
  • Tighten screws.

NOTE: Inner slide/bullet should remain at mid-travel when assembling to power head to provide proper travel when setting limits.

• Use the adjusting bolt to set chain tension (Fig. 1-4)
  • The chain should sag slightly but not so much that it drags on the rail.

INSTALLATION

IMPORTANT INSTALLATION INSTRUCTIONS

To reduce the risk of severe injury or death:

1. READ AND FOLLOW ALL SAFETY, INSTALLATION AND OPERATION INSTRUCTIONS. If you have any questions or do not understand an instruction, call your service
   representative.
2. Do not install an operator on an improperly balanced door. An improperly balanced door could cause severe injury. Repairs and adjustments to cables, spring assembly, and other hardware must be made by a trained service person using proper tools and instructions.
3. Remove all ropes and disable all locks connected to the door before installing the operator.
4. Install the door operator 7 feet or more above the floor. Mount the emergency release knob 6 feet above the floor.
5. Do not connect the operator to the source of power until instructed to do so.
6. Locate the control button:
   • Within sight of the door.
   • At a minimum height of 5 feet, so small children cannot reach it.
   • Away from all moving parts of the door.
7. Install the entrapment WARNING label next to the wall button or console. Install the emergency release tag on, or next to, the emergency release.
8. The operator must reverse when the door contacts a 1-1/2 inch high object on the floor at the center of the doorway. This is about the size of a 2” x 4” board laid flat.

WHAT TYPE OF DOOR DO YOU HAVE?
Look at the drawings below. Thsy ts/I you where to find the installation Instructions you need

CONNECT OPERATOR TO POWER

WARNING: To reduce the risk of electrical shock, this equipment has a grounding-type plug that has a third (grounding) pin. This plug will only fit into a grounding-type outlet. If the plug does not fit into the outlet, contact a qualified electrician to install the proper outlet. Do not change the plug in any way. The door operator must be properly grounded to prevent personal injury and damage to the components. The ELECTRICAL POWER to the door operator MUST BE TURNED OFF when the power head cover is removed. Electrical power must remain off while making electrical connections.

1. Check local building codes.
   • Some building codes require direct wiring to a branch circuit. If direct wiring is NOT required, Plug the door operator into a grounded outlet (Fig. 6-1).
2. Return to Section 3 for the SAFE-T-BEAM System alignment and troubleshooting.
   NOTE: If permanent wiring is required, have a professional electrician install the circuit and wire the door operator.

PERMANENT WIRING

1. Disconnect the power cord from the branch circuit mains.
2. Remove the bottom cover from the power head.
   • Remove four (4) hex head screws from front and rear covers.
   • Slide the bottom cover off.
3. Remove the existing power cord from the power head.
   1. Disconnect three power cord wires.
   2. Remove and discard the power cord.
   3. Remove 7/8 diameter knock-out plug.
   4. Install a suitable entrance bushing.
4. Install permanent wiring to power the head.
   For Stealth-connect, permanent wiring to the internal terminal block.
   • Connect the white supply line to the silver terminal.
   • Connect the black supply line to the brass terminal.
   • Connect the ground wire to the green wire location (GROUND).
     For ProMax-connect permanent wiring.
   • Make connections with UL-recognized wire nuts.
   • Connect the white supply line to the white wire.
   • Connect the black supply line to the black wire.
   • Connect the ground wire to the green wire location (GROUND).
   • Wires inside the operator are to be a minimum of 6 inches.
5. Replace the power head bottom cover.
   • Replace and tighten four (4) hex head screws.

NOTE: Circuit boards are 1/ght sensitive. Make sure the cover is on the power head before operation.

MAINTENANCE

MONTHLY MAINTENANCE

DOOR SPRINGS and DOOR HARDWARE

• Do not operate the garage door automatically or manually if the springs are broken. CONTACT A
  PROFESSIONAL FOR SERVICE.
• Oil door rollers, bearings, and hinges monthly. Use silicone lubricant or light oil.

DOOR BALANCE

• Close the door. Pull red emergency release knob down and toward power head to release door
  from rail assembly.
• Raise the door manually approximately 3 feet. The door should stay in that position. If the door moves, HAVE DOOR SERVICED BY A PROFESSIONAL.
• Close the door. Pull red emergency release knob to reattach door to rail/channel assembly.

CONTACT REVERSE

• Close the door on a 2 by 4 board laid flat on the floor in the center of the garage doorway.
• Close the door by using the wall button or the remote control.
• If the door fails to reverse on contact with the board, see Section ?-CONTACT REVERSE.
• If the operator still fails, replace the operator or HAVE THE DOOR SERVICED BY A PROFESSIONAL.

Safe-T-Beam STB SYSTEM

• Use self-diagnostic Safe-T-Beam System troubleshooting information to maintain safe operation.
  (See Section 3-STB SYSTEM INSTALLATION.)

FORCE ADJUSTMENT

During the following steps, the motor protector may open. Wait about 20 minutes for the protector to reset

NOTE: Use the wall control to run the door to the door fully CLOSED position before starting the OPEN FORCE
adjustment

1. Adjust the OPEN Force (Fig. 7-1).
   • Locate screw on back of power head marked OPEN FORCE.
   • Gently turn screw counterclockwise until it stops.
     NOTE: Little effort is required to turn adjusting screw.
   • Operate the door using the wall control.
   • If door does not completely open, turn OPEN FORCE screw clockwise slightly.
   • Activate the door using the wall control.
   • Repeat the force adjustment until the door completely opens.
     NOTE: Set the minimum force required to make the door open.
   • Close the door, use the wall control.
2. Adjust the CLOSE FORCE (Fig. 7-1). Use wall control to run the door to the fully OPEN position before starting the CLOSE FORCE adjustment.
   • Locate screw on back of power head marked CLOSE FORCE.
   • Gently turn screw counterclockwise until it stops.
     NOTE: Little effort is required to turn adjusting screw.
   • Operate the door using the wall control.
   • If door does not completely close, turn CLOSE FORCE screw clockwise slightly.
   • Operate the door using the wall control.
   • Repeat force adjustment until the door completely closes.
     NOTE: Set the minimum force required to make the door close. The smaller the number, the smaller the force.
3. CONTACT REVERSE l(Fig. 7-2)
   Fine adjustments for limit switches (see Section 8) MUST BE completed before starting CONTACT REVERSE.
   • Open the door, use the wall control.
   • Place a 2 4 board laid flat in the center of the doorway.
   • Close the door.
   • The door MUST stop and reverse to the open position. If it does not, repeat fine adjustments for the down limit switch and CLOSE FORCE adjustment until the door reverses to the open position.

NOTE: Set the minimum force required to make the door close.
If the door does not reverse, decrease CLOSE FORCE until the door reverses.

FINE LIMIT SWITCH ADJUSTMENT

During the following steps, the motor protector may open. Wait about 20 minutes for the protector to reset.

1. Adjusting the OPEN limit switch (Fig. 8-1).
   • Run to open the position by pushing the wall control.
   • Locate curved OPEN limit adjustment slot on back of power head.
   • Look into slot for pinion screw.
   • Insert a screwdriver and turn pinion screw.
   • clockwise to open more.
   • counterclockwise to open less.
2. Test the door operator. Use the wall control to run door open and close.
3. Repeat step as necessary to properly set the OPEN limit switch.
4. Adjust the CLOSE limit switch (Fig. 8-1).
   • Run the door fully closed by pushing the wall control.
   • Locate curved CLOSE limit adjustment slot on
   • back of power head.
   • Look into slot for pinion screw.
   • Insert a screwdriver and turn pinion screw.
     • counterclockwise to close more.
     • clockwise to close less.
5. Test the door operator. Use the wall control to run door open and close
6. Repeat step as necessary to properly set the CLOSE limit switch
7. Perform CONTACT REVERSE

TROUBLESHOOTING GUIDE

Use this guide to correct problems with your door operator. If these solutions do not work, call Customer Service.

CAUTION: Use only with the included SERIES II wall control. Use of any other wall control can cause the door to operate unexpectedly, and the light may not work.

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Genie Pro Max Garage Door Opener- FAQs