Honeywell Home RTH6360D1002 Programmable Thermostat
Included in your box
Tools you will need
Tools you may need
Removing your old thermostat
- Turn power OFF.
To protect yourself and your equipment, turn off the power at the breaker box or switch that controls your heating/cooling system. - Check that your system is off.
Change the temperature on your old thermostat to be above room temperature in heat mode or below it in cool mode. If you don’t hear the system turn on within 5 minutes, the power is off.
Note: If you have a digital thermostat that has a blank display, skip this step - Remove the old thermostat’s faceplate.
On most thermostats, you can take off the faceplate by grasping and gently pulling. Some thermostats may have screws, buttons, or clasps.
Do not remove any wires from your thermostat at this time! - Make sure there are no 120/240V wires.
Do you have thick black wires with wire nuts?
Is your thermostat 120V or higher?
If you answered yes to either of these questions, you have a line voltage system, and the thermostat will not work. - Take a picture of how your wiring looks right now.
Be sure to include the letters next to the terminals where the wires are inserted. This will be a helpful reference when wiring your thermostat.
Tip: If the color of your wires has faded or if 2 terminals have the same wire color, use the wire labels provided in the package to label each wire. - Remove any jumpers
A jumper connects one terminal to another terminal. It may look like a small staple or even a colored wire, and it must be removed before continuing. Use a screwdriver to release wires from terminals.
The RTH6360 thermostat does not need jumpers. - Record if you have wires in the following terminals. Do not include jumpers as part of your count. The thermostat does not need jumpers.
- Write down the color of the wires.
Check the wires that are connected to the terminals. Next to the check mark, write down the color of the wire. Do not include jumpers as part of your count.
Check all that apply (Not all will apply):
The RTH6360 thermostat does not support L/A, S, or U terminals. If there are wires in terminals that are not listed, you will need additional wiring support. Visit yourhome.honeywell.com/support to find out if the thermostat will work for you. - Disconnect the wires and remove the old wall plate.
Use a screwdriver to release wires from terminals. Then, use a wire label to identify each wire as it’s disconnected. The letter on the wire label should match the letter on the terminal.
Tip: To prevent wires from falling back into the wall, wrap the wires around a pencil.
Installing your RTH6360 thermostat
- Bundle and insert wires through the UWP.
Pull open the UWP and insert the bundle of wires through the back of the UWP. Make sure at least 1/4-inch of each wire is exposed for easy insertion into the wire terminals. - Insert the wall anchors.
It is recommended that you use the wall anchors included in the box to mount your thermostat. You can use the UWP to mark where you want to place the wall anchors.- Level the wall plate.
- Mark the location of the wall anchors using a pencil.
- Drill the holes.
- Insert wall anchors.
- Make sure anchors are flush with wall.
Tip: Use a 7/32 drill bit.
- Set R-switch position and insert R-wire or wires.
Set the R-switch up or down based on your wiring notes in Step 7.
NOTE: Alternate wiring options are shown on pages 12-13.
If you have 1 R-wire (R,Rh, or Rc)
- Set the R-switch to the up position.
- Insert your R-wire (R, Rh, or Rc) into the R-terminal.
- Set the R-switch to the up position.
If you have 2 R-wires (R or Rh, and Rc)
- Set the R-switch to the down position.
- Insert your RC wire into the R-terminal.
- Insert your R or Rh wire into the R-Terminal.
- Set the R-switch to the down position.
- Connect wires from Step 8.
Depress the tabs to put the wires into the inner holes of their corresponding terminals on the UWP (one wire per terminal) until it is firmly in place. Gently tug on the wires to verify they are secure.
Tip: If you need to release the wires again, push down the terminal tabs on the sides of the UWP. - Confirm wiring matches the snapshot.
Please confirm wiring matches terminals from the photo you took in Step 5. - Mount the UWP and close the door.
Mount the UWP using the provided screws. Install all three screws for a secure fit on your wall. Close the door after you’re finished. - Install batteries.
Insert two AA alkaline batteries in the back of the thermostat as shown. - Attach your thermostat.
Align the thermostat with the UWP and firmly snap it into place. - Turn your power ON.
Turn on the power at the breaker box or switch that controls the heating/cooling system.
Set date and time
NOTE: If this is not a new installation, see pages 15-16 for setting the date and time.
- Set the date.
- Press + or – to adjust the year. Press Select.
- Press + or – to adjust the month.
- Press Select.
- Press + or – to adjust the day. Press Select.
- Choose a clock format.
Press + or – set the clock format: V12 hour (standard for North America) or 24 hour. Press Select. - Set the time.
- Press + or – to adjust the hour. Press Select.
- Press + or – to adjust the minutes.
- Press Select.
System Setup
NOTE: If this is not a new installation, see page 14 for entering the setup menu.
- Select System Setup options.
Press + or – to change values or select from available options. Then press Select to save changes and advance to the next System Setup number. See “System Setup options” below for a full list of System Setup numbers and options. Repeat until all of the System Setup options have been set. The thermostat will automatically save and exit to the Home screen. - Continue to “System operation settings” on page 10.
System Setup options
NOTE: Once you have cycled through all of the System Setup numbers, Done is displayed. Press Select to save and exit.
System operation settings
- Press the Mode button to cycle to the next available System mode.
- Cycle through the modes until the required System mode is displayed and leave it to activate.
NOTE: Available System modes vary by model and system settings.
System modes:- Auto: Thermostat selects heating or cooling as needed.
- Heat: Thermostat controls only the heating system.
- Cool: The Thermostat controls only the cooling system.
- Em Heat (only for heat pumps with auxiliary heat): Thermostat controls Auxiliary Heat. The compressor is not used.
- Off: The Heating and cooling system is off. The fan will still operate if the fan is set to On.
NOTE: Heat On/Cool On may flash for 5 minutes due to compressor protection.
Fan operation settings
- Press the Fan button to cycle to the next available Fan mode.
- Cycle through the modes until the required Fan mode is displayed and leave it to activate.
NOTE: Available Fan modes vary with system settings.
Fan modes:- Auto: Fan runs only when the heating or cooling system is on.
- On: Fan is always on.
Program Schedule
You can program four time periods each day, with different settings for weekdays and weekends. We recommend the preset settings (shown in the table below), since they can reduce your heating/cooling expenses.
- Wake – Set to the time you wake up and the temperature you want during the morning, until you leave for the day.
- Away – Set to the time you leave home and the temperature you want while you are away (usually an energy-saving level).
- Home – Set to the time you return home and the temperature you want during the evening, until bedtime.
- Sleep – Set to the time you go to bed and the temperature you want overnight (usually an energy-saving level).
NOTE: To temporarily or permanently override any of the above program schedules, see page 12.
To adjust program schedules
- Press Menu on your thermostat.
- If PROG is displayed, press Select. If Hold is displayed, press +, then Select. Then ON is displayed. Press Select.
- Press + or – to select a day or a set of days to edit. Press Select.
- Press + or – to select a schedule period to edit (Wake, Away, Home, and Sleep). Press Select.
- ON is displayed. Press Select to keep the schedule period on. Or press + and then select to turn off the schedule period.
- Time starts blinking. Press + or – to adjust the schedule period start time. Press Select.
- The temperature starts blinking. Press + or – to adjust the “Heat” setpoint temperature. Press Select. Press + or – to adjust the “Cool” temperature setpoint. Press Select.
- Repeat steps 4 through 7 for the remaining schedule periods.
- Press Home when you’re finished to save program settings and return to the home screen.
Smart Response® Technology
This feature allows the thermostat to “learn” how long the furnace and air conditioner take to reach programmed temperature settings, so the temperature is reached at the time you set. For example: Set the Wake time to 6 am, and the temperature to 70°. The heat will come on before 6 am, so the temperature is 70° by the time you wake at 6. The message “Recovery” is displayed when the system is activated before a scheduled time period.
Battery replacement
Batteries are required to provide power. Install fresh batteries immediately when the low battery icon appears. The icon appears about two months before the batteries are depleted. Even if the low battery icon does not appear, you should replace
batteries once a year, or before leaving home for more than a month. If batteries are inserted within two minutes, the time and day will not have to be reset. All other settings are permanently stored in memory and do not require battery power.
NOTE: When replacing batteries, alkaline batteries are recommended.
Setting the time
- Press Menu to enter the device menu. You will see PROG or Hold. Press + or – to choose TIME.
- Press Select.
- 12HR is displayed. Press + or – to choose a 12-hour clock or a 24-hour clock. Press Select.
- Set the time. Press + or – to adjust the hour. Press Select.
- Press + or – to adjust the minutes. Press Select. Press Select to save and exit.
Set the date
- Press Menu to enter the device menu. You will see PROG or Hold. Press + or – to choose DATE.
- Press Select.
- You will see the year blinking. Press + or – to adjust the year. Press Select.
- Press + or – to adjust the month. Press Select.
- Press + or – to adjust the day. Press Select to save and exit.
Setting degrees Fahrenheit (F) or Celsius (C)
- Press Menu to enter the device menu. You will see PROG or Hold. Press + or – until F/C is displayed.
- Press Select.
- You will see F or C displayed.
- Press + or – to adjust to the desired setting. F for Fahrenheit and C for Celsius. Press Select to save and exit.
Alerts screen
- You will see the alert icon on the home screen. You can access alerts in the Menu to view the error/alert code. Once viewed, the home screen will maintain the alert symbol until it is cleared.
- Snoozed alerts will appear 7 days after dismissing them in the alerts menu screen.
- When the alert icon appears, check the error code with the table below to determine the problem.
- Snooze the alert.
- Dismiss the alert.
Alert codes
Troubleshooting
If you have difficulty with your thermostat, please try the following suggestions. Most problems can be corrected quickly and easily.
- Display is blank.
- Make sure fresh AA alkaline batteries are properly installed (see page 6).
- Cannot change a system setting to Cool.
- Check System Setup Option 220 to make sure the options are set to either 1 or 2 (see page 9).
- The fan does not turn on when heat is required.
- Check System Setup Option 205 to make sure it is set to match your heating equipment (see page 8).
- The heating system is running in cool mode.
- Check System Setup Option 200 or 218 to make sure it is set to match your heating and cooling equipment (see pages 8 and 9).
- The heating or cooling system does not respond.
- Press the System to set the system to Heat. Make sure the temperature is set higher than the Inside temperature.
- Press the System to set the system to Cool. Make sure the temperature is set lower than the Inside temperature.
- Check the circuit breaker and reset if necessary.
- Make sure the power switch at the heating & cooling system is on.
- Make sure the furnace door is closed securely.
- Wait 5 minutes for the system to respond.
- Heat On / Cool On flashing on the screen
- The compressor protection feature is engaged. Wait 5 minutes for the system to restart safely, without damage to the compressor.
- Heat pump issues cool air in heat mode, or warm air in cool mode
- Check System Setup Option 200 or 218 to make sure it is set to match your heating and cooling equipment (see pages 8 and 9).
1-year limited warranty
Honeywell warrants this product, excluding battery, to be free from defects in the workmanship or materials, under normal use and service, for a period of one (1) year from the date of purchase by the consumer. If at any time during the warranty period the product is determined to be defective or malfunctions, Honeywell shall repair or replace it (at Honeywell’s option). If the product is defective,
- return it, with a bill of sale or other dated proof of purchase, to the place from which you purchased it; or
- call Honeywell Customer Care at 1-800-468-1502. Customer Care will make the determination whether the product should be returned to the following
address: Honeywell Return Goods, Dock 4 MN10-3860, 1985 Douglas Dr. N., Golden Valley, MN 55422, or whether a replacement product can be sent to you.
This warranty does not cover removal or reinstallation costs. This warranty shall not apply if it is shown by Honeywell that the defect or malfunction was caused by damage that occurred while the product was in the possession of a consumer. Honeywell’s sole responsibility shall be to repair or replace the product within the terms stated above. HONEYWELL SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND, INCLUDING ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING, DIRECTLY OR INDIRECTLY, FROM ANY BREACH OF ANY WARRANTY, EXPRESS OR IMPLIED, OR ANY OTHER FAILURE OF THIS PRODUCT. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation may not apply to you. THIS WARRANTY IS THE ONLY EXPRESS WARRANTY HONEYWELL MAKES ON THIS PRODUCT. THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, IS HEREBY LIMITED TO THE ONE-YEAR DURATION OF THIS WARRANTY. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state. If you have any questions concerning this warranty, please write Honeywell Customer Relations, 1985 Douglas Dr, Golden Valley, MN 55422 or call 1-800-468-1502. In Canada, write Retail Products ON15-02H, Honeywell Limited/ Honeywell Limitée, 35 Dynamic Drive, Toronto, Ontario M1V4Z9.
For more manuals by Honeywell, visit ManualsLibraryy
Honeywell Home RTH6360D1002 Programmable Thermostat- FAQs