HP DeskJet 2700 All-in-One series User Guide

HP DeskJet 2700 All-in-One series

Printer overview

• Top and front view
• Back view

Top and front view

Back view

Control panel features

Overview of buttons and lights

Load media and paper basics

• Load media
• Load original
• Change the default paper size detected by the printer
• Paper basics

Load media

To load paper

1. Raise the input tray
2. Slide the paper-width guide to the left.
3. Insert a stack of paper into the input tray with the short edge down and the print side up, and slide the stack of paper down until it stops

Load original

To load an original on the scanner glass

1. Lift the scanner lid.
2. Load your original print, side down and align it with the marking on the front-right corner of the glass.
3. Close the scanner lid.

Paper basics

• The printer is designed to work well with most types of office paper. It is best to test a variety of print paper types before buying large quantities. Use HP paper for optimum print quality. Visit the HP website at www.hp.com for more information about HP paper.

Connect your printer

• Connect using the HP Smart app
• Connect to a wireless network with a router
• Connect wirelessly without a router
• Wireless settings
• Tips for setting up and using a wireless printer
• Connect your printer to your computer with a USB cable (non-wireless connection)
• Change the connection type

Connect using the HP Smart app

To set up using the HP Smart app

You can use the HP Smart app to set up the printer on your wireless network. The HP Smart app is supported on iOS, Android, Windows, and Mac devices. For information about this app, see Use the HP Smart app to print, copy, scan, and troubleshoot on page 32.

1. Make sure your computer or mobile device is connected to your wireless network and you know the Wi-Fi password of your wireless network.
2. If you are using an iOS or Android mobile device, make sure that Bluetooth is turned on. (HP Smart uses Bluetooth to make the setup process faster and easier on iOS and Android mobile devices.)
   • NOTE: HP Smart uses Bluetooth for printer setup only. Printing using Bluetooth is not supported.

Connect your printer to a wireless network using Wi-Fi Protected Setup (WPS)

Before you can connect your printer to a wireless network using WPS, make sure you have the following:

• A wireless 802.11b/g/n network that includes a WPS-enabled wireless router or access point.
• NOTE: The printer supports connections using 2.4 GHz or 5 GHz.
• A computer connected to the wireless network that you intend to connect the printer to. Be sure you have installed the HP printer software on the computer. If you have a WPS router with a WPS push button, follow the Push Button method. If you are not certain your router has a push button, follow the PIN method.

To connect your printer using HP printer software (Windows)

1. Depending on whether you have installed the HP printer software or not, do one of the following:
   • If you have not installed the HP printer software on your computer
     • a. Visit 123.hp.com to download and install the printer software.
     • b. Follow the onscreen instructions.
   • If you have the HP printer software installed on your computer
     • a. Open the printer software. For more information, see Open the HP printer software (Windows) on page 33.
     • b. In the printer software, click Tools.
     • c. Click Device Setup & Software.
     • d. Click Connect a new device, and then follow the onscreen instructions.
2. After the printer connects successfully, the light next to the Wireless button glows steady blue

Connect wirelessly without a router

• With Wi-Fi Direct, you can print wirelessly from a computer, smart phone, tablet, or other wireless-capable device—without connecting to an existing wireless network.

Guidelines for using Wi-Fi Direct

• Make sure your computer or mobile device has the necessary software.
  • If you are using a computer, make sure you have installed the HP printer software. If you have not installed the HP printer software on the computer, connect to Wi-Fi Direct first and then install the printer software. Select Wireless when prompted by the printer software for a connection type.
  • If you are using a mobile device, make sure you have installed a compatible printing app. For more information, visit the HP Mobile Printing website at www.hp.com/go/mobileprinting If a local version of this website is not available in your country/region or language, you might be directed to the HP Mobile Printing website in another country/region or language.
• Make sure Wi-Fi Direct for your printer is turned on.
• Up to five computers and mobile devices can use the same Wi-Fi Direct connection.
• Wi-Fi Direct can be used while the printer is also connected either to a computer using a USB cable or to a network using a wireless connection.
• Wi-Fi Direct cannot be used to connect a computer, mobile device, or printer to the Internet.

Tips for setting up and using a wireless printer

Use the following tips to set up and use a wireless printer:

• When setting up the wireless networked printer using a computer, make sure:
  • Your wireless router or access point is powered on.
  • You computer is connected to a wireless network (not using an Ethernet cable).
  • The printer is in the AWC setup mode. The printer searches for wireless routers, then lists the detected network names on the computer.
• If your computer or mobile device is connected to a Virtual Private Network (VPN), you need to disconnect from the VPN before you can access any other device on your network, including the printer

Change the connection type

• If you first set up your printer and installed the software with a USB cable, directly connecting the printer to your computer, you can easily change to a wireless network connection. You will need a wireless 802.11a/b/g/n network that includes a wireless router or access point.
• NOTE: The printer supports connections using 2.4GHz or 5GHz.

Before changing from a USB connection to a wireless network, make sure that:

• The printer is connected to your computer with the USB cable until you are prompted to disconnect the cable.
• The computer is connected to the wireless network that you intend to install the printer on. You can also change from a wireless connection to a USB connection.

To change from a USB connection to a wireless network (Windows)

1. Open the HP printer software. For more information, see Open the HP printer software (Windows) on page 33.
2. In the printer software, click Tools.
3. Click Device Setup & Software.
4. Select Convert a USB connected device to wireless. Follow the onscreen instructions.

To change from a USB connection to a wireless network using the HP Smart app on a Windows 10 computer (Windows)

1. Open the HP Smart app. For information about how to open the app on a Windows 10 computer, see Use the HP Smart app to print, copy, scan, and troubleshoot on page 32.
2. Make sure your printer is selected.

Printer management tools

This section contains the following topics:

• Use the HP Smart app to print, copy, scan, and troubleshoot
• Open the HP printer software (Windows)
• Toolbox (Windows)
• Embedded web server (EWS)
• Sleep mode
• Quiet Mode
• Auto-Off
• Update the printer

Use the HP Smart app to print, copy, scan, and troubleshoot

• HP Smart helps you to set up, copy, scan, print, share, and manage your HP printer. You can share documents and images through email, text messages, and popular cloud and social media services (such as iCloud, Google Drive, Dropbox, and Facebook). You can also set up new HP printers, as well as monitor and order supplies

Get more information about the HP Smart app

• For basic instructions on how to print, copy, scan, and troubleshoot using HP Smart, see Print using the HP Smart app on page 42, Copy and scan using HP Smart on page 62 and Get help from the HP Smart app on page 78.

For more information about using HP Smart for printing, copying, scanning, accessing printer features, and troubleshooting issues, go to:

• iOS/Android: www.hp.com/go/hpsmart-help
• Windows 10: www.hp.com/go/hpsmartwin-help
• Mac: http://www.hp.com/go/hpsmartmac-help

Embedded web server (EWS)

When the printer is connected to a network, you can use the printer’s embedded web server (EWS) to view status information, change settings, and manage it from your computer

• About cookies
• Open the embedded web server
• Embedded web server cannot be opened

About cookies

• The embedded Web server (EWS) places very small text files (cookies) on your hard drive when you are browsing. These files let the EWS recognize your computer the next time you visit. For example, if you have configured the EWS language, a cookie helps remember which language you have selected so that the next time you access the EWS, the pages are displayed in that language. Some cookies (such as the cookie that stores customer-sp ecific preferences) are stored on the computer until you clear them manually.
• You can configure your browser to accept all cookies, or you can configure it to alert you every time a cookie is offered, which allows you to decide which cookies to accept or refuse. You can also use your browser to remove unwanted cookies.
• Depending on your printer, if you disable cookies, you also disable one or more of the following features:
  • Using some setup wizards
  • Remembering the EWS browser language setting
  • Personalizing the EWS Home page
• For information about how to change your privacy and cookie settings and how to view or delete cookies, see the documentation available with your Web browser.

Auto-Off

This feature turns the printer off after 2 hours of inactivity to help reduce energy use. Auto-Off turns the printer off completely, so you must use the Power button to turn the printer back on. If your printer supports this energy-saving feature, Auto-Off is automatically enabled or disabled depending on printer capabilities and connection options. Even when Auto-Off is disabled, the printer enters Energy Save Mode on page 100 after 5 minutes of inactivity to help reduce energy use.

• Auto-Off is always enabled if the printer does not have network or fax capability.
• Auto-Off is disabled when a printer’s wireless or Wi-Fi Direct capability is turned on or when a printer with fax, USB, or Ethernet network capability establishes a fax, USB, or Ethernet network connection

Information on cartridges and the printhead

The following tips help maintain HP cartridges and ensure consistent print quality.

• The instructions in this guide are for replacing cartridges, and are not intended for first-time installation.
• Keep all cartridges in the original sealed packages until they are needed.
• Be sure to turn off the printer properly.
• Store cartridges at room temperature (15-35° C or 59-95° F).
• Do not clean the printhead unnecessarily. This wastes ink and shortens the life of the cartridges.
• Handle cartridges carefully. Dropping, jarring, or rough handling during installation can cause temporary printing problems.
• If you are transporting the printer, do the following to prevent ink leaking from the printer or other damage from occurring to the printer

Replace cartridges

To replace the cartridges

1. Check that power is on.
2. Remove the cartridge.
   • a. Open the cartridge access door and wait for the print carriage to move to the center of the printer.
   • b. Press down to release the cartridge, and then pull it toward you out of the slot.
3. Insert a new cartridge.
   • a. Remove the cartridge from the packaging.

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HP DeskJet 2700 All-in-One series-FAQs